Quality Assurance Analyst Resume

OBJECTIVES

I am seeking employment with a company where I can use my talents and skills to grow and to be of value.

TECHNICAL SKILLS

HARDWARE: IBM/AS400, IBM S34, IBM S36, IBM S38

SOFTWARE: COBOL/400, COBOL 87, RPG/400, AS400 Control Language, AS/400 Utilities, Source Entry Utility, Data File Utility, QUERY 400, Data Definition Specification, Screen Design Aid

TESTING TOOLS: HP Application Lifecycle Mngt (ALM)

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Analyst

Responsibilities:

Responsible for teh analysis, design, development and execution of automated and manual system testing solutions using MySQL, HP Quality Center (formerly Mercury Test Director) and HP Quick Test Professional for bOnPC application; and using Original Software (formerly Test Bench) for BASIS Client Access application.
Analyzing bugs and defects and working to resolve issues/defects within.
Perform client server, middleware and batch testing for bOnPC& BASIS application.
Perform script maintenance and updates due to changes in requirements and implementations.
Performs smoketest on new releases.
TESTING TOOLS: HP Application Lifecycle Mngt (ALM)
HP Unified Functional Testing (UFT)
IBM CollaborativeLifecycle Mngt (CLM)
IBM Testbench (Original Software)

Help Desk Specialist

Confidential

Responsibilities:

Provide an answer to teh query sent by theBASIS/bOnPC user to BASIS Helpdesk.
Provide a solution to teh problem raised by teh user via BASIS Helpdesk. If a solution cannot be provided, raise it to teh next level for assistance.
Provide assistance to teh user in any task which arises from teh resolution of teh problem/query raised.

BASIS Support

Confidential

Responsibilities:

Handled support for teh mobile application.
Handled support for EDI application.
Conduct troubleshooting function re mobile application concerns
Conduct research on teh mobile application’s capability based on management’s directive.
Acted as coordinator between EDI users, customers and provider.

Confidential

Project Manager

Responsibilities:

Manage and control all project activities to ensure: timely delivery of project deliverables; project deliverables meet teh given users' requirements; and completion of project deliverables within estimated mandays.
Liaise and coordinate with his/her counterpart at client's end on any project issues/problems.
Monitor all work/activities done by teh project team to ensure that all work being done is within teh scope of teh project as defined in teh WO.
Inform teh BDO and ASM of any additional work requested by teh client and obtain signed Service Request Form (SRF) from teh client.
Review Activity Log Sheets and MTS Claims before submission to teh ASM of teh account.
Monitor and record project measurement data (e.g., defect rates).
Mentor project team members whenever necessary.
Conduct performance appraisal of programmers at end of each project..

Confidential

Head Programmer

Responsibilities:

Implements software applications, whether developed in - house or bought from vendors, as directed by management.
Takes charge of teh maintenance of all existing applications in teh company.
Responds to software-related problems encountered by users and management.
Manages AS/400 database and performs back-up/restore operations on teh AS/400.
Generates confidential reports for several ML divisions.
Performs other functions appropriate and necessary for teh efficient and TEMPeffective management of teh division as well as those that may be required by teh management from time to time.

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