Senior QA Engineer Resume

SUMMARY

15+ Years of Technical Leadership Experience in Fast - Paced EnvironmentsHighly technical QA professional proven in collaborating across business lines to ensure quality compliance for major projects, implementations, and environments.
Creative problem-solver skilled in identifying, troubleshooting, and resolving complex technical issues.
Strong technical expertise across multiple software and hardware programs, with an innate ability to integrate technology skills throughout all phases of teh agile or waterfall project management lifecycle.

Areas of Expertise:

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Engineer

Responsibilities:

Plan and direct QA testing execution efforts with local and offshore teams in lean software development environment. Gather, analyze, and translate functional requirements into specific QA work plans and processes. Create, launch, and monitor manual and automated test cases in Microsoft Test Manager and Postman. Maintain various QA testing environments and virtual machines while disseminating testing metrics to management via Microsoft Team Foundation Server.
Designed and deployed comprehensive test plans covering UX, architecture, APIs, FedRamp, and HOS requirements in Microsoft to ensure project success.
Key cross-functional contributor working with product management, operations, and marketing to ensure QA compliance.

Confidential

QA Engineer

Responsibilities:

Orchestrated QA engineering project work through Confidential .com, including Android system testing for Facebook, Weddingwire.com, TripIt.com, Samsung, ChooChee, Flixwagon, booking.com, Verizon Wireless, and others. Reported bugs via Excel spreadsheet to maintain quality and project integrity.
Defined, implemented, and managed highly TEMPeffective test cases for functional, performance, and UAT testing for various companies through Confidential contracts.
Took lead on writing and executing additional test cases per customer requirements.

Confidential

Business/Systems Analyst

Responsibilities:

Played key support role to Procurement Finance team during rollout of new savings application. Tested web application and recorded bugs in Remedy, maintaining test cases based on new functionality. Collaborated with development team to troubleshoot and resolve bugs. Trained, mentored, and coached regional managers on web application and SAP Business Objects reporting.
Created, modified, and tested highly critical reports in SAP Business Objects.
Validated defect reports from team of 150+ regional testers.

Confidential

QA Manager

Responsibilities:

Implemented automated testing using Selenium. Wrote queries to validate large amounts of data in MySQL. Trained, mentored, and directed team of 5 multidisciplinary members. Executed white and black box tests on newly developed and modified websites. Utilized physical handsets and DeviceAnywhere software to test SMS and MMS messages.
Developed high-level policies, procedures, and schedules for new QA department.
First point of contact for troubleshooting software issues in production.

Confidential

QA Lead/Business Analyst

Responsibilities:

Executed detailed analysis of software development artifacts to determine testability, coverage, and risk for business-critical projects. Leveraged SharePoint and Rally to manage all phases of teh project lifecycle, including requirements, design, construction, testing, and implementation. Led Scrum teams and directed up to 28 local and offshore QA testers.
Integral leader supporting teh design of web-based full-service hospitality system.
Promoted into QA lead position due to exemplary performance in analyst role.