Editorial Specialist/qa Tester Resume
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Wilton, ConnecticuT
SUMMARY
- Programmer seeking full - time entry level data scientist opportunities post-graduation 1H18; big data analytics in (“R”)
- I is a computer science senior in my final semester of University. I is seeking a career which will utilize my R programming skills (to create predictive analytical models) coupled with my quality assurance experience, to optimize complex business decisions & increase overall efficiency. In the past year, I has concentrated on Programming with Big Data in R(pbdR).
- I is currently conducting a number of data science projects (using R, RStudio, and R-Shiny) in school. These projects apply data mining and data science techniques: to build interactive data visualization web-ready applications - for the discovery of patterns, correlations, associations, and outliers. I has experience programming with the following analytic algorithms: Linear (Simple & Multiple) and Logistic Regression, Predictive Modelling/Forecasting, and Sentiment Analysis.
TECHNICAL SKILLS
- Big data Analytics - Data Visualization & Data Mining in R(pbdR)/R-Shiny:
- Linear Regression Analysis
- Sentiment Analysis
- Predictive modelling/Forecasting/Optimization
- Database
- HTML
- JavaScript
- Visual Basic
- Database
- JIRA
- QA testing
- A/B testing
- Visio
- Blackboard
PROFESSIONAL EXPERIENCE
Confidential, Wilton, Connecticut
Editorial Specialist/QA tester
Responsibilities:
- Develop approach for monitoring and measuring customer satisfaction and feedback related to digital products, services and support, including annual goals and specific metrics for measuring success.
- Analyze output of customer service and Agent inquiries.
- Work with IT Dept. to develop and execute QA testing schedule for Digital Projects. Day - to-Day management of online customer and agent support Support online users as questions arise
- Respond to customer questions and comments via email and social media Testing, tuning, debugging and suggesting enhancements and refinements to our applications, digital properties, and website.
- Perform manual testing including system, integration, front-end and back-end testing on applications (document the final results)
- Analyze defects / test results, document and communicate software failures
- Assist developers in identifying and resolving problems
- Work with development team to diagnose and resolve issues
- Assist with Sales team and Agency support
- Help with user guides design and updates
- Keep current with emerging web technologies
Confidential
Undergraduate Assistant
Responsibilities:
- Training of faculty, staff, and students on university supported technology via: phone, email, and in person training sessions.
- Creating/Hosting workshops to improve the faculty development in regard to the use of technology.
- Support and administration of Blackboard.
- Support and administration of WebEx.
- Troubleshooting errors on the following University applications: Microsoft Office, WebEx, SharePoint, blackboard, etc. Provide a campus resource for instructional technology integration, instructional design for onsite and online learning, and professional development for faculty members seeking support.
- Sponsor workshops and one-on-one consultation services addressing technology integration, planning, course design and development of innovative electronic learning resources.
- Provide administration for the online learning management system and other web-enhanced course offerings
- Provide student support for online course offerings.
- Research and disseminates new instructional technologies and teaching strategies which enhance learning outcomes through the integration of technology.
Confidential, Wilton, Connecticut
Information Technology Intern
Responsibilities:
- Help enhance the quality of Confidential 's main booking system, "Mariposa".
- Develop test matrix using "Eggplant" an automated testing tool.
- Find and record bugs.
- Participates in QA tests, assisting with bug verifications and enhances software modules in existing products, such as Eggplant an automated testing tool.
- Proficient in web-based applications.
- Good communication and problem-solving skills.
- Good customer service.
- Ability to manage multiple priorities.
- Ability to interact with other developers and business analysts in different areas.
- Ability to learn, follow and advocate the Confidential Application Development Life Cycle.
- Strong desire to succeed and contribute to the success of Confidential through a positive and cooperative attitude.
Confidential
Executive Assistant
Responsibilities:
- Rendered modeling services to promote and advertise clothing brand to increase sales of merchandised apparel for: sales personnel, woman’s fashion buyers, and clientele.
- Creative Services Support:
- Responsible for supporting staff in various stages of presentation creation. Creating fabric and presentation display boards Assembling items for public relations events Processing incoming and outgoing mail and invoice for supplies and office services Assisted with schedule creation and maintenance for buyer appointments
- Provided showroom support: organizing samples for closet storage and showroom display
- Providing temporary support to Design Team and Merchandisers
- Maintained design supply room:
- Responsible for ordering, organizing and processing bills for color standards and design supplies Created color reference cards for each individual line by season o Sent color standards to individual factories for reference and lab dip and Garment creation.