SUMMARY

• Around 6 years of experience with Software Quality Assurance, Testing and Analysis
• Extensive experience as a Quality Assurance Engineer in preparing Test Plans, Test Scripts and Test Cases for both Manual and Automated testing for Web Applications and Client - Server Applications.
• Strong knowledge of Software Development Life Cycle (SDLC), Rational Unified Process (RUP), Use Cases (UML), Testing Methodologies, test environment set up, and implementation in all phases.
• Experience and hands on with System Testing, Integration Testing, and Regression Testing with in a SOA.
• Experienced with testing Web Services, API level and RESTful services.
• Experience testing CE device apps and Mobile apps.
• Years of experience in Software Testing in a wide variety of environment Retail, Banking, Healthcare and Telecom industries.
• Well acquainted with all phases and stages of Software Development Life Cycle (SDLC) including agile, and SCRUM methodologies and Software Testing Life Cycle (STLC) with good working knowledge of testing methodologies, disciplines, tasks, resources and scheduling.
• Hands on experience in iOS, Android, Windows mobile App testing.
• Successfully prepared Test Plan, Use Case, Scenario Matrix, Test Data, Test Cases, System Test Scripts, Test Reports, Test Results and other Test Artifacts.
• Extensive experience in GUI Testing, Black Box Testing, Functional Testing, Integration Testing, Regression Testing, Back-end Testing using SQL, Browser Compatibility Testing, Web Services Testing, System Testing, Build Verification Testing, Performance Testing, Load Testing, Stress Testing etc.
• Proficient in using the defect-tracking tools like ALM/Quality Center (QC), Team Foundation Server (TFS) and JIRA.
• Good understanding of Data warehousing, ETL in SSIS to perform Source to Target testing.
• Quality assurance background includes generation of multifunctional test conditions, scripting and execution of manual as well as automated test procedures both data and functionality driven.
• Expertise in Claims, Subscriber/Member, Plan/Product, Claims, Provider, Commissions and Billing Modules of Trizetto’s Facets.
• Working knowledge of onsite/offshore co-ordination to perform testing related activities
• Medical Claims experience in Process Documentation, Analysis and Implementation in 834, 837, 835, 270/271, 276/277 (X12 Standards) processes of Medical Claims Industry from the Provider/Payer side.
• Strong experience in Database application testing using SQL and PL/SQL.
• Experienced in handling defect management using Microsoft Visual Studio Test Manager
• Well versed with complex Test Automation frameworks (Data-Driven, Keyword, and Hybrid).
• Experience in delivering quality assurance and testing functions in development and conversion projects
• Expert in writing SQL Queries to retrieve data from Oracle, SQL Server and MS Access Databases and proficient in executing Unix Commands.
• Involved in Configuration Management and New release Requirement Meeting.
• Possesses good communication skills and ability to work well under pressure and in a dynamic, fast-paced environment.
• Highly Detailed oriented with strong analytical and problem-solving skills.
• Excellent collaboration skills to understand requirements, processes and changes in order to identify and maintain visibility on the high risk-based development driven testing.

PROFESSIONAL EXPERIENCE

Sr. Test Engineer

Confidential - Marlborough, MA

Responsibilities:

• Interact with customers for understanding the application, functional requirements, test scenarios, SLAs, production metrics and engagement time lines for different projects & releases.
• Ownership of test tasks and deliverables well as responsible for 3 to 5 projects concurrently.
• Daily, Weekly status reporting to the client manager, Business Owner, IT Owner and all concerned parties.
• Understand the business requirements / BRD documents and convert it in to business scenarios (Positive and Negative).
• Create and execute on test plans, test strategies, and test cases for client-facing web applications and related back-end systems using HP QC (ALM) and also performed site admin activities as required like 'Create & Maintain domains, projects, users', assigning users to diff domains & projects, generating passwords.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Send work objects / patches to the respective lab (Controller - Register 1 / Register 2) using Remote ware application / Afaria.
• Identify, create and/or condition test data dependency for all the functionalities
• Execute the regular POS Functionalities before patches and after patches like (Tender, Returns- with /without receipt, Sales, SVC, Credit / Debit, Associate discount, Void transaction, void Item, Item discount) to make sure nothing impacted due to new patches
• Used Microsoft Baseline Security Analyzer - scan the controller / Register before and after patches to make sure specified patches has been installed successfully.
• Report on testing progress and results to project team and stakeholders.
• Maintain and update existing manual and automated test cases if needed.
• Track the issues and Re-run the transactions if required after the issues have been resolved.
• Present the final Executive Summary Report for all the test runs done to complete the POS testing effort.

Environment: HP ALM Quality Center, Remoteware Application, XML, MS-Office, UNIX, SQL server Management Studio 2012, SQl developer, Text Pad, PuTTy, Qpasa, OEM, SOAP UI

Confidential, NYC, NY

Sr QA Analyst

Responsibilities:

• Worked on Mobile application and performed manual testing on SDLC methodology following Agile (Scrum) which includes 3 week-sprints, daily stand up meetings.
• Involved in analyzing requirement specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
• Verified the end to end functional flow in all possible platforms.
• Identified Test Scenarios for complex sub-system requirements. Creation of detailed sub-system level and integration Test Cases.
• Good Experience on Mobile Native apps like Android, IOS (iPhone app) and Mobile web
• Tested the Business applications on Mobile web and native app both on Android and iOS real devices and emulators.
• Tested the application devices like iPhone/iPad/Samsung/LG.
• Optimized test scripting for Chrome, Firefox, and Internet Explorer browsers and conducted testing for iPad, iPhone, Samsung Galaxy Tab, and Windows Mobile devices.
• Technical experience in software product testing/debugging using QA tools for iOS/Android (Charles web proxy, Fiddler)
• Testing Mobile apps on cloud environment/tools
• Performed Web services testing between and third-party applications using SOAP UI.

Environment: s: HP ALM, Oracle, SQL, iOS, Mac os, Android, JIRA, WinSCP, eggPlant, Web Services, UNIX, and Windows.

Confidential, Webstar, TX

Sr QA

Responsibilities:

• Perform duties of software Development Life Cycle (SDLC) and software Testing Life cycle (STLC).
• Participated in daily standup and scrum meetings.
• Performed happy path testing, smoke testing, impact testing and regression testing.
• Worked on a web based application testing which is used by fitness clubs/centers and testing was done for different browsers and mobile devices.
• Developed and executed Test Cases and Test Scripts based on the functional requirement document and managed them using ALM.
• Performed testing on weekly builds submitted by developers and worked with DEV team to resolve defects and bugs.
• Actively participated in regular QA Team meetings to discuss testing process and resolve issues with on-site and off shore teams.
• Performed smoke testing on PROD environment for monthly releases and enhancements.
• Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation.
• Involved in Integration, Regression, Functional and End to End testing on Store and Merchandising application interfacing with POS.

Technical environment included: ALM, Windows, Sql server, Microsoft Office(Word/PowerPoint/Visio/Word/Excel).

Confidential, San Francisco, CA

QA / Mobile Tester

Responsibilities:

• Executed Mobile testing for ecommerce website
• End to End QA delivery for Mobile Web. All stages of the Testing life cycle.
• Regression, System Testing plan and execution.
• Involve in all design reviews and identify risk / impact areas for Mobile applications.
• Reviewed Business Requirement Documents and the Technical Specification.
• Mobile tester for Global Mobile Application " Trip Approval", Expense Entry & Time Entry on Apple IOS devices.
• Application works on the underlying functionality to approve Time Off, Trip expenses all remotely for all Hershey's Employee base.
• Collaborated with the Off-shore resources on the project and defined and optimized the SDLC.
• Acted as Sr QA Analyst on the project monitoring the ALM/Quality Center and establishing the scope and nature of the defects.
• Used TFS as Test management tool.
• Defect tracking Microsoft Visual Studio 2010 (TFS)
• Wide experience ranging from designing test cases on ALM/Quality Center and using tools like JIRA.
• Actively participated in enhancement meetings focused at making the application more reliable.
• Formulated manual test cases include Unit & Integration test case for all application.
• Communicated with the automation team about Test cases that needed to be automated.
• Wrote test cases for Time Entry & Trip Entry and executed the same for user interface and functionalities.
• Created various scenarios to verify and compare results between different Modules.
• Performed data integrity testing to confirm ETL process.
• Tested the ETL mappings and other ETL Processes (Data Warehouse Testing)

Environment: Agile Development, UFT/QTP, ALM/Quality Center, MS-Office, MS-Visio, UAT, Quick Test Pro, SDLC, Windows XP, OS, JIRA, ETL, Data warehousing, SQL Server, Microsoft Test Manager (MTM), TFS (Team Foundation Server), Etc