SUMMARY

• Over 15 years of experience in all phases of software development life cycle including Systems Administration, Quality Assurance, Monitoring, Requirements Gathering, Analysis, Design, Development and Testing of Health Behavior Change websites and apps.
• Experience building, managing, and monitoring over 200 websites in production and test.
• Experience building, installing, patching, managing, and monitoring servers and virtual machines with VSphere and VMWare.
• Experience installing, managing, and implementing Tidal Enterprise Scheduler enterprise - wide.
• Experience in Manual and Automated Testing of websites using QuickTest Pro.
• Experience in performing Integration, System, Regression, Interface and UAT testing.
• Strong skills in backend testing writing SQL Queries on various databases such as Oracle and SQL Server.
• Experience in preparing Test Plans, Test Strategies, Test Cases and Test scripts as per functional specifications.
• Excellent Analytical, Communication, and Customer Support skills and a good Team Player.
• Possess Quality Assurance/Quality Control mindset.
• Strengths include ability to meet deadlines and deliverables while achieving excellence and quality of work.

TECHNICAL SKILLS

Software: Apache, Tomcat, Django, Ingenix, Jira, Tidal Enterprise Scheduler, AlertSite Monitoring, HostMonitor, Alceatech FIT Issue Tracker, VMWare, AWS, Nagios, Splunk, jmeter, Quest Software Toad, Rational Clearquest Administrator, Mercury Test Director, MS Office Suite, MS Visual SourceSafe

Testing/Automation Tools: QuickTest Professional, Selenium

Database: Oracle, MS SQL

Languages: Java, Linux Scripting, HTML, C/C++, SQL

Operating Systems: SUSE and Red Hat Linux, Unix, Windows, MS-DOS, iOS, Android

PROFESSIONAL EXPERIENCE

Confidential, Ann Arbor, MI

Senior Quality Assurance Analyst

Responsibilities:

• Developed and implemented from the ground up the entire Quality Assurance process for the Center
• Implemented with every functional team procedures to reduce risk and increase standardization
• Implemented Jira as a project and issue tracking software giving us better visibility of effort and estimations to provide metrics for improvement
• Manually and Automated tested dozens of iOS and Android apps and websites
• Test in an Agile process (Kanban and Scrum) in addition to utilizing Waterfall
• Managed, patched, monitored, and installed over sixty virtual machines running our websites

Confidential, Ann Arbor, MI

Systems Administrator

Responsibilities:

• Manage complete implementation of Tidal Enterprise Scheduler in both development and production environments
• Manage very successful QA networking effort for company-wide Service Provider migration of all websites and services from AT&T to DataPipe.
• Manage, build, monitor and maintain over 100 production websites and a dozen environments.
• Manage, build, and maintain internal sandbox, development, QA, UAT, and Staging test environments.
• Manage and maintains our monitoring via AlertSite and HostMonitor for all production and test websites, webservices and environments.
• Supported our migration from Java 1.6, Tomcat 5.0 and Oracle 11g to Java 1.7, Tomcat 6 and Oracle 12c.
• Manage crontabs and file rotation/deletion in production and test environments.
• Monitored logs and wrote monitoring scripts.
• Manage production code releases and schedules for websites.

Senior Systems Quality Assurance Lead

Confidential

Responsibilities:

• Manually and Automated tested over 130 websites and print products.
• Maintained a high level of quality by ensuring the components met the specifications and was tested according to test plans for both web and print products.
• Developed automated test scripts for every product using QuickTest Pro to perform functional and regression testing.
• Maintained the test scripts and documented the testing methodology and procedures.
• Executed Core Functionality Testing, Regression Testing, Defect Testing, Integration Testing and Scalability/Performance Testing on various operating system environments including Windows, Red Hat and SUSE Linux and Unix.
• Researched and incorporated new procedures and processes into the QA department.
• Created QA project plans that included time estimates and resource estimates that were integrated into the master project plans for all releases of our website.
• Managed and trained a dozen System Quality Assurance Analysts.
• Helped design websites from beginning to end, with usability in mind, ensuring the site is easily navigable and functions as designed.
• Tracked corrective actions and assisted development teams in problem solving issues uncovered as a part of system testing.
• Researched, chose, and implemented Alceatech’s FIT issue tracking system
• Logged valid defects and product enhancements into Alceatech’s FIT issue tracking system to ensure that product issues are tracked, resolved and verified.
• Administered Alceatech’s FIT issue tracking system accounts and database.
• Wrote test cases by reviewing business requirement documents, use cases, program specifications and process flow diagrams.
• Worked closely with internal and external customers for User Acceptance Testing and any questions, concerns or issues after release of product.
• Took part in the review and selection of quality assurance tools and technologies.
• Managed all Print Product testing and implementation.
• Managed production releases and schedules for websites and monitoring.
• Established and maintained solid and effective working relationships with all developers, business analysts, system analysts, project managers and fellow QA analysts through consistent and constant communication.

Confidential, Ann Arbor, MI

Computer Programmer/Analyst

Responsibilities:

• Purchased and installed LAN with multiple workstations in Windows, Linux and Unix.
• Trained 20-person group in use and setup of their workstations and PDAs.
• Performed statistical analysis on data using SAS and other genetic analysis programs.
• Managed a large, multicenter database for a study.
• Responsible for Ethernet network connection and management of LAN switches and hubs.
• Purchased, assembled, and configured office desktop workstations including installation of custom software packages.