Summary

• Over Seven years of experience in Information Technology as a QA Analyst/Tester.
• Proficient in Manual Testing and Automated Testing on client/server and web-based applications.
• Proficient in different phases of Testing like System Testing, Unit Testing and Integration Testing.
• Expertise in all types of Test Documentation, Test plans, Test Tree, Test Scenarios, Test Cases (both Manual and Automated), and Functional Specifications.
• Experience with Functional, GUI, Database, Stress, Regression, negative and beta Testing.
• Extensive experience in implementing QA Methodologies, test plans, test cases, test scenarios and test deliverables.
• Complete understanding of Software Development Life Cycle.
• Created Data Feed input files to upload test data directly to database.
• IBM Certified DB2-SQL Associate.
• Extensively executed SQL queries on Oracle and SQL server, tables in order to view successful transactions of data and for validating data.
• Extensive testing experience on the Windows NT, 2000, XP/98/95 platform.
• Used defect-tracking tools like TestDirector/Quality Center for collecting test metrics, reporting the modification requests and tracking them to completion.
• Executed SQL queries to generate reports on Quality center.
• Generated test script execution reports and defect report using Quality center.
• Participated Bug Triage meeting with Business Analyst and Build team.
• Experience in building and setting up environment for testing.
• Executed User Acceptance Test (UAT) with the end client.
• Solid experience in cross application testing, co-ordination and execution.
• Good analytical skills, presentation skills with strong communication skills.
• Diligent worker, self-starter and consistent performer.
• Adaptable to work both as a team member as well as independently.

Technical Skills

Testing Tools : HP Quality Center 9.2 / 10.0, Quick Test Professional
Scripting : SQA Basic, VB Script
Programming : MS Visual Basic 6.0, HTML 4.0, C. COBOL
Database : MS SQL Server 7.0 / 2000, MS Access 97/2000, Oracle 8.1.6, DB2
Software/ Tools : MS Visual Inter DEV 6.0, MS Project 2000, Adobe Photoshop 5.5, MS
Transaction Server, MS Visual SourceSafe, MS office 2000, Rational
Unified Process
Operating System : MS Windows 2000 Professional/ Server/ Advanced Server, Windows
NT Server, Windows 95/98

Professional Experience
Client: Confidential, Pennington, NJ (11/2009 - 07/2011)
QA Analyst / QC Admin

Confidential, is a online investing site which allows the ML clients to maintain their investing accounts, perform equity, options and MF trading. Users can keep track of their holdings, any performed activities, move money from one account to another, reorder checks and pay bills. The testing scenarios and defects are tracked using Test director / HP - Quality Center for Test Management and Reporting purpose. Automation scripts are used for testing Environment health
scenarios in Quick test Professional (QTP).

Responsibilities:

• Analyzed and studied new / existing functional specifications for creating details test scenarios
• Create Test Plans and detailed Test Scripts in Quality Center.
• Created complex test scenarios that including End to End work flows
• Executed Manual and Automation Test Scripts in QC Test Lab.
• Created automation scripts using QTP for testing Environment health check
• Developed / worked with additional test teams for creating Test Data for various environments
• Captured and tracked defects in Quality center.
• Created Complex Test Execution reports using complex SQL queries
• Created Defect tracking reports for Triage meetings
• Provided daily status report to Upper management on testing progress. Designed and implement of a detailed systems test plan to ensure an accurate and effective product.
• Work with limited guidance on projects within the defined criteria. Provide solutions to a diverse range of moderately complex problems.
• Review the user acceptance test plans, UAT/Training support, and troubleshooting production issues.
• After certifying the release in SCM we will provide a Test Completion Report (TCR) that will contain a Risk and a Rating to determine if the release can move forward into production along with the details on functionalities tested
• Lead the migration effort to update QC from 9.2 to QC 10.0 by Coordinating with leads to ensure the QC migration effort was successful.
• Created excel files to feed data/ upload data into backend database.
• Assisted users with SQL queries for extracting data for Reporting purpose.
• Support/train users on QC and assisted team with scripting/testing various applications
• Conducted Training on all modules in QC 9.2 & 10.0 for team members
• Customized workflow for Defect / Test module to ensure complete testing lifecycle is captured efficiently
• Customized QC tool to generate auto-mails for notify testing teams on any defects captured
• Created test reports using DB schema connection from Excel reports

Environment: Quality Center 9.2/10.0, Quick Test Professional 10.0, MS Project 2003, VB Scripting, SQL, Web application testing

Client: Confidential, Philadelphia, USA (02/2008 - 10/2009)
Project: Single Platform Custody - Reporting
Sr.QA Analyst

Confidential, is a bank which deals with Capital Markets, mainly on Securities and their movements. Euroclear acts as Central Securities Depository (CSD) for French, Dutch, Irish and UK securities. The settlement system separately based for individual CSD's were merged into one Single Platform for the entire settlement engines across all the CSD's.
Newly generated Corporate Action undergoes a complete process of collection, cleansing and conversion to Corporate Event and Single Platform Custody - Reporting project deals with various Corporate Action reports delivered to Clients. Based on CA event type and processing status various reports (Entitlement report on CA, meetings, Cash management report & Alarm Bell reports) are generated. These reports consists of sensitive details like International Security Identification Number (ISIN), Event information, Cash amount, currency option & exchange rate and are shared with the client in SWIFT MT564 - ISO 20022 layout.
Entitlement report produces the details of Corporate Action and eligibility details. This report is circulated amongst the client.
Cash Management Report produces a report showing the cash entitlement movements (including entitlement = 0) for events where the client has an entitled balance. This report is aimed for Treasury Department.
Alarm Bell Report is produced for notification on tax, meetings and events with options. These reports are circulated to clients in predefined SWIFT MT 568 - ISO 15022 layout.

Responsibilities:

• Analyzed user requirement document, system requirement specification document and use cases for developing Test Plan which includes the Objective, Scope, Testing strategy and others
• Involved in creating Test data, Test procedures, Test cases, writing automated test scripts and documentation
• Administrated and maintained the Quality Center
• Developed Test Scenarios and Test cases using Quality Center
• Involved in Manual testing of the application using Quality Center and established the baseline scripts for future automation
• Involved in generating reports using Quality Center
• Generated test script execution reports and defect report using Quality center
• Involved in Mainframe testing
• Involved in User Interface, Functionality, Navigation, Volume and Security testing
• Conducted System and Regression Testing using Quick Test Pro and identified application errors
• Performed Positive and negative testing
• User Interface testing was done to validate so that the navigation of the application properly reflects business functions and requirements, including field-to-field and use of access methods.
• Created Data Feed input excel sheets.
• Wrote SQL Statements to extract data from tables and to verify the output data of the reports
• Performed back end testing using SQL Queries
• Used Test Director for Defect Reporting and tracking
• Participated in Walkthroughs and Technical Reviews all through the testing phase
• Involved in developing Test Incident Report for Defects on daily, weekly and Module basis

Environment: Windows NT/98/2000, Oracle, HTML, XML, SQL, Quality Center, QTP.

Client: Confidential,Philadelphia, USA (10/2006 - 01/2008)
Project: HIPAA 270/271 - Health care eligibility benefit report
HIPAA 276/277 - Health care claim status request
QA Analyst

Confidential, requested all payers to provide eligibility information for members enrolled in the PHCS Premier Plan. As part of the new service plan for PHCS, payers had to provide eligibility information using the Health Care Eligibility Benefit Unsolicited Inquiry Response 271 Format. Assurant developed a new system and processes to comply with PHCS request. The EDI Healthcare Eligibility Benefit Inquiry (270), Benefit Response (271), were created in predetermined Health Insurance Portability and Accountability Act (HIPAA) format and communicated via Biztalk. EDI 271 is response report to inquire on healthcare benefits and eligibility associated with subscriber or dependent.
HIPAA EDI 277 Unsolicited Single response is a real time reply for EDI 276 Claim care status request. The response is sent via HIPAA gateway Microsoft Biz Talk in a predetermined format. These reports are shared among insurers (Assurant) and physicians or hospitals.

Responsibilities:

• Interacted with Developers, discussing the Requirements Spec provided by the Analysts and also the discrepancies in the application.
• Followed Rational Unified Process (RUP) for system testing.
• Core responsibility involved manually testing the application under test (AUT)
• Developed, implemented and executed test methodologies and plans to ensure software product quality.
• Prepared detailed test plan and test cases by understanding the business logic and user requirements for manual and automated testing.
• Provided the management with test metrics, reports, and schedules as necessary.
• Documented the daily defects status with the help of QA Metrics.
• Generated test script execution reports and defect report using Quality center
• Developed SQL queries to generate status reports.
• Compared VSAM & Flat files using File-Aid.
• User Interface testing was done to validate so that the navigation of the application properly reflects business functions and requirements, including window-to-window, screen-to-screen, image-to-image, field-to-field and use of access methods.
• Performed GUI testing, Black Box testing, Functional testing and Regression testing to check the application is error prone according the requirement specifications.
• Identified application errors and interacted with the development team to resolve the issues and retest the software bugs.
• Performed end-to-end testing manually

Environment: Windows NT/98/2000, Oracle, Java, HTML, XML, COBOL, DB2, Quality Center, QTP, SQL server.

Client: Confidential, Atlanta, USA (07/2005 - 09/2006)
Project: SOCS
QA Analyst

The Service Order Communications System (SOCS) is responsible for the collection, storage, and distribution of service orders to all user departments, including service order-driven mechanized systems. SOCS is an online system used by many departments to process service orders. In addition to the SOCS online programs, the SOCS daily off-line cycle performs report generation functions necessary to administer the pending order file. The major functions of the off-line programs are to purge completed and canceled orders, create statistical and administrative reports, and create service order files for other mechanized systems.

Responsibilities:

• Interacted with Developers, discussing the Requirements Spec provided by the Analysts and also the discrepancies in the application.
• Performed Mainframe Testing.
• Followed Rational Unified Process (RUP) for system testing.
• Core responsibility involved manually testing the application under test (AUT)
• Developed, implemented and executed test methodologies.
• Prepared detailed test plan and test cases by understanding the business logic and user requirements for manual and automated testing.
• Provided the management with test metrics, reports, and schedules as necessary
• Documented the daily defects status.
• User Interface testing was done to validate so that the navigation of the application properly reflects business functions and requirements.
• Performed GUI testing, Functional testing and Regression testing to check the application is error prone according the requirement specifications.
• Participated in Triage meetings in analyzing defects.
• Identified application errors and interacted with the development team to resolve the issues and retest the software bugs.
• Performed end-to-end testing manually.

Environment: Windows NT/98/2000, IBM OS 390, IMS DC, RUP, Mercury Quality Center.

Confidential, Chicago USA (12/2003 - 06/2005)
Project: Compliance - Household Bank
QA Analyst

Confidential, international group of companies comprises of various sectors like retail, credit and finance corporation and is a leading provider of consumer loans and credit cards in the United States, Canada and the United Kingdom.
Compliance deals with the maintenance of business policies and procedures based on the applicable lending laws. This project deals with compliance on Prospective Monitoring team for monitoring the appropriate delivery of 26 Injunctive Relieves decided between the state and Household bank. Compliance team mainly focused on cross referring with the results produced by the Prospective monitoring team and also co-ordinated with E & Y (third party) reports and generated enhancement request for the same.

Responsibilities:

• Involved in the definition of the Test strategy and implementation of the necessary infrastructure to support that strategy, Test Documentation, Test plans, Test Cases, Test scenarios and Test scripts
• Participated in the system requirements analysis and document inspection
• Developed and executed test cases based on business requirements
• Experience in testing Mainframe based application for Functional, Regression, Integration testing and User Acceptance testing
• Used pre-execution checklists to verify that the environment was ready for testing
• Verified actual results against expected results and investigated discrepancies
• Involved in writing SQL queries for generating reports.
• Conducted field to field validation with the Database dump files.

Environment: Windows NT/98/2000, Visual Basic, SQL Server, Test Director, Visual Source Safe

EDUCATION

Bachelor of Engineering