SUMMARY

• 6.5+ years of experience as QA Lead for web, mobile and Profile based applications in both Waterfall and Agile methodologies
• Strong experience as a QA Lead with extensive leadership skills in maintaining larger test teams and leading small as well as big projects
• Strong knowledge in entire phases of SDLC in Agile and Waterfall Methodologies - Business requirement analysis, Design, Development, Testing and Implementation
• Certified Professional Scrum Master (PSMI)
• Strong experience in managing a testing team for big projects including offshore resourcing
• Strong experience in performing Test estimations, Test strategy, Test Planning, Test Execution and preparing the analysis for the day to day QA team activities
• Strong experience in both Functional and Automation Testing (Selenium, Protractor and webdriver.io )
• Strong experience in testing includes Black Box, User Acceptance, Smoke, Sanity, Functionality, System, Backend, Data mapping, integrity, Data validation, Performance/Load/Stress, Regression, Negative, End to end, Security, Cross browsers and Cross platform Testing
• Strong experience in using automation and defect management tools like CQ, QTP, Selenium Webdriver (Eclipse and IntelliJ), Visual Studio code (using js and json ), Perfecto Mobile, ALM, QC, Jira
• Strong experience in working on Protractor and WebDriver.io
• Limited experience in working on Java, JavaScript and HTML
• Strong experience working on Cucumber ( Gherkin test cases)
• Strong experience in coordinating testing effort, responsible for test deliverables, status reporting to management
• Developing and maintaining test scripts, analysing bugs and interacting with the development team in fixing the defects (Defect triage meetings)
• Involved in helping the developers in identifying the service response and request payloads in case of any emergency bugs/defects
• Sound experience in documenting test cases, executing Test scripts, Identifying areas of improvements and submitting issues to development team
• Strong experience working on GUI application testing
• Strong experience writing json test scripts and modifying the js files in case of any actions that are needed for json test cases
• Strong understanding in understanding and writing js scripts
• Strong experience in using GIT
• Extensive experience in completing the project deliverables on time and providing the testing sign off’s
• Strong experience in scripting the Automation suites and running the Automation regression decks
• Strong experience in fixing the Automation suites in case of any development changes (such as identifiers, etc)
• Strong analytical, dynamic and leadership skills and have proven ability to work efficiently in both independent and team oriented environments
• Learning/researching new tools and technologies which can help the organization/department/team and my individual career are always my strongest habits

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Performed as a QA Lead for multiple projects in which two of them are the most important and largest projects in Confidential (Mobile Foundation Platform and Forward Banking Experience)
• Involved in the initial meetings of the first phases of the projects and provided input from testing teams perspective
• Involved in creating the test estimations, test strategies and test planning for the projects
• Involved in maintaining the delta and traceability during the testing phase
• Responsible in maintaining and leading one of the largest test teams in Confidential which includes both Onsite and Offshore resources
• Involved in managing the task allocation among the junior test analysts to make sure the targets and timelines are always achieved on time
• Involved in the defect triage meetings to make sure the outstanding defects are fixed on time to reach project deadlines
• Involved in Signing off for the project being a QA Lead
• Involved in all the Agile meetings such as Sprint planning, backlog refinements, Sprint reviews and retrospectives
• Involved in creating the dashboards on HP ALM as well as in the status reports to make sure the executives and managers are aware of the testing status along with the issues/concerns
• Involved in escalating the concerns to managers in case when the project is about to hit the red line
• Involved on the build implementation days to make sure the verification testing and production acceptance testing is done correctly and to make sure any issues found are fixed and re patched to production
• Involved in Maintaining the testing devices among the test team (issues with the devices, network issues, device maintenance)
• Involved in helping the developers in identifying the service response and request payloads in case of any emergency bugs/defects
• Involved in fixing any kind network/service/profile related issues by contacting the right department/person on correct time
• Experience in managing the devices on Perfecto cradles along with the Automation tech lead
• Experience in managing an offshore team
• Involved in Functional and Automation testing through perfecto
• Involved in helping BA’s during requirements gathering
• Involved in performing the BAT, UAT, PAT, GUI, Functional Testing, Automation testing, End to End Testing, Regression Testing, Smoke Testing, Adhoc Testing and Integration Testing
• Involved in testing on all the different types of banking accounts such as Chequing, Saving, RSP, RIF, TFSA, US$ Savings, LOC, Mutual funds and Credit card (Mastercard)
• Involved in leading the Credit Card project (Tangerine Money Back credit card) which involves the loyalty program as well called the money back rewards. This project exposed me well into the TSYS related data conditioning as well as providing the test data batch files for TSYS
• Worked with the marketing team to identify the legal and compliance concerns along the web and mobile application
• Worked with the translations team to identify the key concerns and the copy fixes on the English and French version of the mobile and web application
• Worked closely with the release management team for the production build support
• Involved in testing both agent and client side applications (Front end as well as backend)
• Involved in Issue log meetings and BRD Walkthrough’s
• Involved in identifying the In-scope and Out-scope requirements based on the BRD walkthrough’s
• Involved in conducting team meetings among BA’s and testers in case of any concerns with the requirements
• Involved in working with vendors such as IBM, TCS and Artefact
• Sound experience as a good team player among the test teams
• Involved in helping other projects in case of any free time or over the weekends (always a team player )
• Involved in supporting the productions incidents for both mobile and web applications
• Strong experience in working on Selenium WebDriver with Cucumber (IntelliJ and Eclipse), Protractor and webdriver.io
• Strong experience in writing test cases in json format
• Strong experience in creating javaScript files for any actions that are needed for json test cases
• Strong experience in using GIT and git commands
• Strong experience in using Jenkins to build mobile apps for test purposes
• Strong experience in working with DevOps team in maintaining the CICD pipeline
• Strong experience in communicating with different departments and stakeholders when required

Tools: Used: HP ALM, Perfecto mobile, ClearQuest, Jira, Smart term (SQL), GIT, Jenkins, IDE IntelliJ, Eclipse, Visual Studio code, TSYS

Confidential

QA Analyst

Responsibilities:

• Performed as a QA in Manual testing of Chat Application
• Involved in complete Business Acceptance Testing(BAT)
• Involved in Issue log meetings and Walkthrough's
• Worked closely with BA's and PM's in identifying the test environments for test execution of Chat application.
• Involved in identifying the In-scope and Out-scope requirements based on the BRD walkthrough's.
• Involved in writing the Test Scenario's and Test Cases for Independent and End-to-End Testing in excel sheets to test the Chat Application
• Involved in writing the Test Scenario's and Test Cases based on OSO and Public Sites for both Reactive and Proactive Chats.
• Involved in uploading the test cases from Excel to HP ALM
• Completely involved in the Test Execution for the first cycle of Testing.
• Involved in the Defect Log Meetings with the BA along with QA Lead
• Involved in complete Test Execution for both OSO and Public site Test Cases on various products like Chequings, Savings, Credit cards, DI, Mutual Funds and ODP.
• Involved in Independent Testing, End to End Testing, Regression Testing, Smoke Testing, Adhoc Testing, Functional Testing, User Acceptance Testing and Integration Testing.
• Involved in supporting System Integration Testing team with their testing on behalf of BAT team.

Tools: Used: HP ALM, HP Quality Center, eGain Chat Application.

Confidential

QA Analyst

Responsibilities:

• Performed manual and automated testing to support testing requirements by creating test plans, Test Scenarios, Test Conditions and Test cases that ensure the product functionality
• Participated in technical team meetings. Completed testing and documentation as per assigned schedule
• Created test cases in Quality center and established traceability to the requirements
• Performed functional testing, integration testing, regression, end to end and user acceptance testing
• Submitted weekly status reports to QA Manager using Quality Center
• Extensively used SQL scripts to fetch records from database for backend database testing
• Used Mercury quality center for complete test management and defect tracking purpose

Tools: Used: SQL Server, Devise Anywhere, Perfecto, MobileCloud for QTP, HP Quality Center