SUMMARY

• A results - oriented, high performing individual, with more than Five years of experience in Software Quality Assurance Engineering (SQA), with excellent communication/analytical skills, and strong software experience.
• Experience with uploading test environment builds.
• Advanced proficiency with perform testing and regression testing via Agile & Waterfall methodology.
• Experienced with creating QA Wikis/tutorials, manual test cases and execute test cases.
• Familiar with in writing SQL Queries for backend testing.
• Experienced with logging defects via Apps/websites.
• Advanced proficiency with the following programs: HP ALM/Quality Center, Microsoft Visual Studio

TECHNICAL SKILLS

• Oracle SQL Developer & Database, Bugzilla/Jira, Eclipse, Soap UI
• Chrome Developer Tools, JSON, Redis, and Beyond Compare.
• Windows XP/ 7/10, Mac OS X Lion 10.7/El Capitan 10.11,
• Android-KitKat/Jellybean/Marshmallow, Oreo, Pie & iOS 7/11.

PROFESSIONAL EXPERIENCE

QA Engineer/Manual

Confidential - Irving, TX

Responsibilities:

• Involved in developing detail test plans for different benefit packages according to business requirements.
• Involved in discussion with the Subject Matter Experts (SME) during creation of test plans and updating of business requirements.
• Acting as liaison between end user and facets for user problems, outstanding issues, training needs and new software releases
• Validate the date from EDI transaction in the front end as well as back end.
• Testing of EDI 834, 837I, 837D and 835 Transaction sets for claims processing
• Analyzed the FACETS Requirements/BRD’s/Gap analysis, then prepared test scenarios and test cases.
• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Reviewed and updated project issues and defects using HP ALM and JIRA.
• Tested the universes and reports in Business Objects.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping.
• Tested several UNIX Shell Scripts and for connecting to database and for file manipulation of data.
• Tested the reports using Business Objects functionalities like Queries, Slice and Dice, Drill Down, Cross Tab, Master Detail and Formulae etc.
• Prepared various test reports from ALM Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Conducted White Board Sessions to train Scrum Development Team and Product Owner about Scrum Ceremonies.
• Facilitated Scrum ceremonies including Daily scrum meetings, Sprint planning, Sprint review, and Sprint retrospective.
• Experience using Android DDMS features such as Log cat, Screen Capture.
• Create and implement automation for backend and non UI aspects of system with use of RESTAssured
• Involved in testing both SOAP, REST services using RESTAssured, and tested both XML and JSON formats.
• Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
• Worked on Postman to Test Web services. Used Postman for integration Testing with REST APIs
• Member and Provider Conversion, Created Keyword and EDI File and Modify the Member Data as per the Business Requirement Document and as per the test case.
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Worked with business leaders to translate business requirements and processes into test cases according to facets package requirements and subsequent effective configuration.
• Manual web/ mobile application testing in ( SOAP) tool
• Designing test cases for assigned modules and reviewing the existing cases.
• Preparing test data for claim processing.
• Performed front-end testing and functionality testing.
• Used ALM/Quality Center for reporting and tracking bug and generating reports.
• Maintained test matrix which gives overview of the testing effort.
• Performed UAT testing and coordination with UAT group to ensure correct business logic.
• Monitoring claims intake/logged claims/filed claims data from pulse tables to Oracle Financials.
• Assisted and supported the billing and claim processing teams.

QA Engineer/Manual

Confidential - Newark, NJ

Responsibilities:

• Developed manual test plans and high-end path test cases in JIRA for end to end acceptance testing, functionality/stability testing on both Confidential & Audible websites and mobile websites/applications.
• Attend daily stand up meetings, giving status updates and burndowns on defects found on Confidential /Audible websites for team developers. Create new Regression Test suites.
• Work with marketing team to improve UX layouts during development stages.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Experience in Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch.
• Good experience in Cognos & Business Objects Reports testing
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing).
• Participated in sprint planning, execution, testing and releases in Agile Methodology.
• Followed Agile Methodology based on Project Planning in SDLC
• Executed test cases through ALM/Quality Center and reported defects in QC.
• Performed GUI Testing on web and mobile applications.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration
• Performed Database testing using SQL queries
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Tracked defects using JIRA.
• Responsible for REST API testing using SOAP UI & Postman tool
• Write & document training Wikis for other team members in Audible in order to understand new features, and how to conduct functionality/sanity testing.
• Reported all found defects from beta builds on JIRA based ticketing system.
• Perform daily manual QA on Confidential & Audible beta websites & iOS/ Android websites & applications.
• Verify beta weblab stability before testing & reported weblab failures to development.
• Create customer test accounts on Omega Confidential system to conduct usability and beta testing for conditioned scenarios.
• Conduct back end testing validating JavaScript code with Chrome Developer Tools.

QA Engineer/Manual

Confidential, NJ

Responsibilities:

• Create Manual high-end paths and test scripts in Microsoft Visual Studio and perform unit, functional, end to end, positive/negative, and regression testing for the Geico/State Farm beta websites.
• Attend daily scrum stand-ups and scrum on scrum meetings to provide status updates, impediments and challenges to team managers for the team developers, QAs, and Technical Writer.
• Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center, claim center, workers compensation
• Used ALM/Quality Center for Bug Tracking and investigated software bugs.
• Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
• Developed and executed test cases for XML / SOAP and REST services using SOAPUI tool
• Added Property Transfer in SOAP UI tool to transfer the values from one response XML to another request XML
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Conduct weekly nightly regression testing for parent branch development builds and testing beta branches. Deliver end of day report to the scrum master, senior developer, and test leads.
• Manually test and analyze all local host beta express websites through vCloud connection.
• Perform server requests on test environment with the example utility application to generate transmission files and change backend status for test accounts, and State Farm/Geico website.
• Install and upload approved test builds on vCloud for daily testing, and for team use.
• Write and configure new XML queries on Microsoft SQL Management studio database to update

Quality Analyst/ Manual Tester

Confidential - Wilmington, DE

Responsibilities:

• Create and set up test accounts for the Barclays Mobile Servicing application.
• Assist the other mobile teams with the transition from Waterfall to Agile Methodology.
• Communicate with sprint and scrum team leads daily to inform updated progress and impediments of daily testing during sprints.
• Involved in testing mobile Banking Module for "Find Locations", "check accounts" and "pay bills" on iOS, Android and BlackBerry operating system.
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Look up test account queries on SQL developer database to utilize for user account testing.
• Assist senior developers in new releases and software version updates.
• Condition various test accounts to numerous statuses in Total System Services for accurate manual UI testing on mobile devices.
• Execute Barclaycard application service code test cases on SOAP UI program
• Perform regression testing after code freeze to maintain high quality for application.

Software Tester

Confidential - Bridgewater, NJ

Responsibilities:

• Created final test reports for Samsung Database and software team.
• Prepared and executed test cases on the voice recognition on S-voice for Samsung mobile devices.
• Conducted weekly tests for the mobile network, surveying the 4G network.
• Managed and surveyed test equipment, and wireless device inventory.
• Assisted in Samsung special test cases after software version updates.