PROFESSIONAL SUMMARY

• ISTQB Certified Tester & Brain Bench certified Tester,with around 7 years of experience into Testing.
• Brain Bench certified in “ANSI SQL Fundamentals”.
• Strong experience in Automated/GUI Testing of Client Server, Web Based applications using mercury tools - Win runner & QTP.
• Strong expertise with open source bug tools like Bugzilla & Proprietary bug tools like AOL BLT (AOL Bug log tracking), and Oracle Bug DB (bug.us.oracle.com), DDTS (Distributed defect Tracking system).
• Proficient in Manual Testing and Mobile application Testing (Configuring Microsoft Pocket PC, Blackberry, Palm top to windows OS).
• Experience in testing the application in Macintosh OS (Tiger & Panther).
• Expertise in System testing, Integration Testing, Regression Testing, Compatibility (Browser/OS compatibility testing), Acceptance Testing.
• Strong experience in performing Database testing & Functional Testing.
• Expertise in performing BVT testing, Sanity testing, Adhoc testing, Beta testing, Usability testing, and Back-End testing.
• Expertise in writing test cases, test scenarios & test plans and understand the business requirements from FSD.
• Strong understanding of SDLC process which includes Design, Development, testing, Implementation & Role of a QA.
• Strong understanding of quality assurance methodologies.
• Good experience in preparing METRICS report, Status Reports.
• Experience in writing SQL scripts, PL/SQL procedures for Oracle 8i/9i.
• Knowledge on performance testing using Loadrunner.
• Knowledge of Test Management tools like TCM, Quality Center, and Test Director.
• Good knowledge with VI commands in UNIX.
• Active involvement for significant success in assessing the test coverage and implementing effective turnaround measures thereby increasing test coverage.
• Excellent team player/ Good Leadership Qualities and active participator among the team in dynamic environments.
• A dedicated, hardworking individual with inter communication skills to work with all levels of organization.
• Ability to adapt to new technologies and tools.

TECHNICAL SKILLS

Operating System:

Windows98/2k/XP/Vista,MsDOS, Macintosh(Tiger&Panther),UNIX(Solaris5.6)

Database:

Oracle (8i,9i), MS-Access 2000

Testing Tools:

Winrunner(7.6&8.2),QTP9.2/9.5

Test Case Management Tool:

TCM,QC9.2,TestDirector7.0,Requisite Pro

Bug Tracking Tool:

DDTS, BLT, Oracle Bug Database, Bugzilla

Languages:

TSL, HTML 4.0.1, VB Script

MS-Suite:

MS Word, MS Excel, MS Power Point.

CERTIFICATIONS & TRAININGS

• ISTQB Certified Tester.
• Brain bench Certified Professional in “Software Testing”.
• Brain bench Certified Professional in “ANSI SQL Fundamentals”.
• Brain bench Certified Professional in “Quality Process”.
• Underwent training conducted by NIIT for “Introduction to oracle 9i SQL and PL/SQL program” {Leading to OCA TRACK}.
• Completed training conducted by STC Technologies in the field of Manual and Automated Testing.

PROFESSIONAL EXPERIENCE

Company: Confidential, Sep 2009 – Till Date

Location: Hartford, CT
Project: PCC Web Logic Upgrade 10.2, UCFE Upgrade (Auto Insurance) – P&C
Role: Senior QA Consultant
Environment: Manual/Automation, QTP9.5, QC9.2, IE 6, 7, 8 and Firefox Browsers, Windows XP, Vista, SFE

Responsibilities:

• Work closely with the analyst in understanding the business requirement.
• Create Test cases, BPT test sets from use case documents, in Quality Center, which improved efficiency and traceability.
• Create Test data for test execution.
• Test and certify the functionality of existing PCC and UCFE Applications after weblogic upgrade 8.2 to 10.
• Validate addition of drivers.
• Validate addition of vehicles, Coverages.
• Validate BSR rules against addition of vehicles, drivers, assigning vehicle to driver.
• Validate Quote, Issue and Decline (Kana Email) Process.
• Validation of End to End flows of Insurance quote and Issue.
• Perform County based Validation
• Validate if the functionality to issue Quote/Policy through SFE.
• Validate Reaccessing a Quote and Issue functionality.
• Perform Intergeration, System.
• Validation of functionality of the apps for Direct Sales/ AARP Sales.
• Managing the test cases, test plan and tracking defects in QC.
• Coordinate with the developer and analyst to track defects to closure.
• Automate the manual test cases using QTP 9.5 to increase test coverage.
• Participate in periodical defect meetings, team meetings.
• Prepare Defect matrix, status reports.

Company: Confidential, Jun 2009 – Sep 2009

Location: Jacksonville, Florida
Project 1: ShareIT
Role: QA Consultant
Environment: Manual, QTP9.5, QC9.2, SQL, SQL Navigator, Oracle 9i, Windows XP, EAS Viewer, XML
Description:
Confidential,Florida is committed to advancing the health and well-being of all Floridians. We envision a health care system that is effective and efficient, delivering value to our customers through an array of meaningful choices.
BCBSF claim processing systems allows for rapid integration with legacy applications, process claims optimally, and augment functionality and services quickly and easily. Share IT processes the member medicare claims based on certain criterias.

Modules Worked: Enrollment, Autoassign PCP/Assign PCP,MUM, MUG, Fulfillment
Responsibilities:

• Work closely with the analyst in understanding the business requirement.
• Create Test cases, BPT test sets from use case documents, in Quality Center, which improved efficiency and traceability.
• Create Test data for test execution.
• Test and certify the functionality of Share IT.
• Track transaction logs using EAS Viewer.
• Generate reports and validate the XML file with the crosswalk.
• Perform Intergeration, System, UAT Testing.
• Write/Execute SQL queries to perform UI/Database validation
• Managing the test cases, test plan and tracking defects in QC.
• Coordinate with the developer and analyst to track defects to closure.
• Automate the manual test cases using QTP 9.5 to increase test coverage.
• Participate in periodical defect meetings, team meetings.
• Prepare Defect matrix, status reports.

Project 2: SBU Shopping (CRM Retail/Sales)
Role: QA Consultant
Environment: Manual, QTP9.5, QC9.2, SQL, SQL Navigator, Oracle 9i, Windows XP, EAS Viewer, XML
Description:
SBU Shopping allows the end customer to Read the advantages/ benefits and shop for Over 65 Medicare Plans online based on the county.

Responsibilities:

• Work closely with the analyst in understanding the business requirement.
• Create Test cases, BPT test sets from use case documents, in Quality Center, which improved efficiency and traceability.
• Create Test data for test execution.
• Test and certify the functionality of CWS O65 shopping functionality
• Validate Rates and Benefits for the O65 MedSup and MedAdv Plans
• Validation of End to End flows of plan combinations for MedSup, MedAdv, Dental and RX Plans.
• Perform County based Validation
• Perform Intergeration, System, UAT Testing.
• Write/Execute SQL queries to perform UI/Database validation
• Managing the test cases, test plan and tracking defects in QC.
• Coordinate with the developer and analyst to track defects to closure.
• Automate the manual test cases using QTP 9.5 to increase test coverage.
• Participate in periodical defect meetings, team meetings.
• Prepare Defect matrix, status reports.

Company: Confidential,Aug 2008 – Feb 2009

Location: Los Angeles, CA
Projects: B2B, MySPT, VOD/PPV Application
Role: Senior QA Consultant
Environment: Windows XP, QTP 9.5, QC9.2
Description:
B2B is a part of mySPT, which is an entertainment portal of Sony pictures. B2B is a web based portal application.
Responsibilities:

• Testing and certifying B2B/mySPT/VOD-PPV applications for both syndication and Media relation customers.
• Created Test cases and increase the test coverage.
• Test for granting privileges based on the contract in the tigres which is a contract management system of B2B applications.
• Automating manual test cases using QTP to increase test coverage
• Prepared the basic performance testing of B2B application on prod and QA environments.
• Work on clearing In QA items and also track functionality by logging new defects and following up in getting them fixed.
• Managing the test cases, test plan and tracking defects in QC.
• Worked with Confidential, Jan 2008 – Aug 2008

Company: Confidential, Sep 2007 – Jan 2008
Project1: Unity Application
Environment: Windows XP, QTP 9.2
Description:
The purpose of this Proof of Concept (POC) document is to showcase the advantages of implementing a hybrid test automation framework and to demonstrate the abilities and benefits of automation and techniques to improve test scripts reusability.
Responsibilities:

• Created Test Data, Functions and automation scripts using QTP.
• Created test cases for automating Unity application
• Used HYBRID Framework to create automation scripts.
• Prepared the estimation report, Task Tracker, Issue Register and following up with them.
• Prepared POC Report and POC Deck.
• Involved in automation using mercury interactive Quick Test Professional 9.2.
• Showcased with a Demo and released the scripts and POC documents.

Company: Confidential, Dec 2005 – Sep 2007
Location: Hyderabad, India
Project: OA Framework (11.5.10 & R12)
Role: QA Engineer
Domain: ERP
Environment: Windows XP, Macintosh (Panther), WinRunner 7.6, 8.2, Oracle
Description:
OA Framework is the development environment for the current generation of Oracle Self-Service Applications. The purpose of the OA Framework is to provide developers of Oracle Self Service Applications with a set of common Technologies, Modules & Standards. The basic aims of OA Framework are to make Self Service Applications easy to use, build, deploy, maintain & customize and to enforce Oracle wide CLAF (Common Look And Feel) Feature. These OA Framework components are being used by the product teams (Like HRMS, Financial) to develop their main page. OA Framework in other words can be referred as Backbone of Oracle ERP applications.
Responsibilities:

• Testing and certifying the functionality of OAF components like Tree, Train, Hide show, Toolbox and GPP
• Testing and Certifying OAF components support in Mobile applications, Microsoft Pocket PC (In Mobile configured PC- Configuring Mobile Emulator to the PC).
• Testing both manually and also using automation tools like Win runner.
• Stabilizing existing RT suites as well as Creating new RT scripts and automating testing to reduce manual efforts.
• Reworking on existing Test plans and Test cases thereby increase Test Coverage.
• Tracking the issues encountered by logging them as Functional/Regression bugs using Oracle’s own Bug DB.
• Involved in creation of new Test plans and Test cases. Coordinating the resources to execute test plan and test cases.
• Tracking Issue register periodically and hence increasing test coverage.
• Participating in Dev-QA, QA Meetings regularly to understand and take necessary actions and suggestions to solve any pending issues.

Company: Confidential, Feb 2005 – Dec 2005
Location: Bangalore, India
Projects: Journals 1.9, Journals 2.0, Search Light Browser, Talk Back.
Role: Test Engineer
Domain: ISP
Environment: Windows XP/ 98/2K, Macintosh (Tiger & Panther), QTP
Description:
Journals are a feature of AOL applications. Journals are nothing but like blogs. We can create our
own journals. We can customize our journals. We can add readers and allow them to post
comments and so on.
Responsibilities:

• Testing the functionality of the Journals by writing and executing the test cases.
• Creating new journals (Both Private and public)
• Adding readers to that journal & Posting comments to it
• Creating alerts and remainders and many more.
• Performing testing in different OS like Win98, Winxp, Macintosh (OS compatibility Testing).Testing using JAWS application in journals.
• Tracking the Defects using Defect Tracking tool, BLT.
• Tracking Issue register periodically & preparing status reports.
• Automating the existing test cases to increase the coverage using QTP.
• Managing the test cases in TCM.

Company: Confidential,May 2004 – Feb 2005
Location: Chennai, India
Client: Confidential,
Project1: Nortel Networks Wireless Performance Management Tool (NNWP)
Project2: Lucent Wireless Performance Management Tool (LWP)
Role: Software Engineer
Domain: Telecom
Environment: Windows XP, UNIX (Solaris 5.6)
Responsibilities:

• Involved in the preparation of test Cases & test execution for various levels of testing like
• BVT, Sanity, Smoke, Regression, Acceptance Testing, Performance Testing, and
• Prospect Web Testing.
• Preparation and Tracking of Bug Reports & managing the test cases in TCM.
• Involved in build installation, Patch installation on UNIX (Solaris) server.
• Preparation of the QA reports, Weekly QA reports and weekly metrics Dashboard.
• Having periodical coordination with the onsite counterpart through concall and IM chat.
• Incase of issues through Net Meeting, VNC.

Company: Confidential, Mar 2002 – Apr 2004
Client: Confidential,
Location: Hosur, India
Project Title: Courier Management Systems (CMS), Leave Management System
Role: Software Tester
Environment: Win98/2k, Manual Testing
Description:
This system was designed to cater the needs of the courier staff in the office. This includes
tracking of details right from consignment brought to the desk of the courier staffs till the payment
for the same is made. The entire status of the consignment can be tracked online.
Responsibilities:

• Creating test cases and executing the same to certify the functionality of the software.
• Verifying resolved tickets and following up to get unresolved tickets fixed.
• Preparation of defect report and status report.
• Performed functional testing and Regression Testing.
• Participating in team meetings and coordinating with other team Members.
• Created Test data.