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Qa Analyst Resume

Grapevine, TX

SUMMARY

Around 7 years of experience in Software Design, Development and Testing Management. Expertise in Designing and Developing Test plans, Test cases and Generating Test Scripts. Hands on experience in Manual and Automated testing using QuickTest Professional, Quality Center. Involved in Integration testing, GUI testing, Regression testing, Stress testing, Functional testing, System testing. Exceptional analytical and communication skills. A committed team player with positive attitude and ability to meet deadlines under pressure.

SPECIFIC EXPERTISE

  • Strong knowledge of the Software Development Life Cycle (SDLC).
  • Extensive knowledge of QA methodology.
  • Strong analytical and QA/testing skills, capacity for work and diagnostic ability, gathering different kind of project requirements.
  • Covered Agile and Waterfall models of SDLC.
  • Extensive knowledge of HTML.
  • Solid ability to create "ad-hoc" tests to exploit areas of suspect performance.
  • Excellent ability to work collaboratively alongside developers/admins/architects involved in project.
  • Strong Experience in Testing Client Server applications, Web application using both Manual and Automated testing tools.
  • Experience in Back end testing in Unix/Linux Environment
  • Experience using various automated testing tools like Quick Test Professional (QTP), Quality Center (QC) and Test Director.
  • Well versed with defect tracking tools Quality Center, Test Director.
  • Extensive experience in Building, Executing Test Plans, Test Scenarios, Test Cases according to Business, Functional and User Requirement Specifications and Writing Test Scripts and Reports.
  • Strong experience in implementing test scripts, UAT testing.
  • Strong skills in Back-End testing using SQL queries generating reports to ensure data integrity and validate business rules.
  • Knowledge of Software QA Standards and Methodology.
  • Solid ability to analyze results and find bottlenecks.
  • Possess strong problem analysis skills with ability to follow project standards.
  • Excellent Verbal and Written communications.
  • Can work under heavy work pressure/under deadlines.
  • Exceptional ability to quickly master new concepts to applications and a team Player.
  • TECHNICAL SKILL

    OPERATING SYSTEM: Windows 2003 Server, Windows XP/2000/Vista ,UNIX
    TESTING TOOLS: Quick Test Professional 8.2/9.0/9.2
    BUG TRACKING TOOLS: Quality Center 8.2/9.0/9.2, Rational ClearQuest, TestDirector
    FRONT - END TOOLS: MS Excel, MS Office, MS Project, MS Visio
    LANGUAGES: C#, SQL, Javascript, Visual Basic, PL/SQL
    WEB TECHNOLOGIES: HTML,XML, NET Framework 2.0/3.0, ASP.NET, C#, VB.Net
    DATABASE: Oracle 9i, MS SQL Server 2005, MO Sharepoint Server 2003, 2007
    Management Tools Rational Requisite Pro

    EDUCATION
    Bachelors in Science

    PROFFESIONAL EXPERIENCE:

    Confidential,Grapevine,TX Sept 2012 to Present.
    QA Analyst

    Confidential, are the leading game selling retailers with more than 4000+ shops around the world. Their product also include digital downloadable content and the leading games and accessories which top the charts in market. The project included creating a MOBILE POS(IOS) which is easier and quicker to use which helps the customer to get through transactions faster. Core Service Layer was the most critical department as the whole system was based on SOA and all the different channels i.e webservice ,POS, MPOS passed through the core services.

    Responsibilities:

  • Used SOAP UI to test various functionality of the MPOS using REST services.
  • Used TFS to manage the project details and reports.
  • Used Visual Studio 2010 to perform various functional and performance test.
  • Writing Automated scripts for different functions on the CSL layer using C#
  • Used Entity Framework to write the automated test scripts.
  • Found and reported Critical bugs for MPOS
  • Developed test cases for Black box testing like GUI, Functionality Testing, System Testing and User Acceptance Testing and regression testing.
  • Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
  • Testing of the notification services to receive email and SMS.
  • Participated in Walk through and Defect report meetings periodically.
  • Analyzed Results with Business Analysts.
  • Checked the data flow through the front end to backend and usedSQL queries, to extract the data from the database
  • Performed the data validation and verification to meet all test condition requirements.
  • Tested the reports (Sales, Inventory, Price) and compared to POS reports.
  • Confidential,Wayne, NJ March 2011 to Sept 2012.
    Project: Mobile Website - Ecommerce.
    Sr.QA Analyst
    Confidential,is the world’s leading dedicated toy and juvenile products retailer, offering a differentiated shopping experience through its family of brands. With its strong portfolio of e-commerce sites Toys“R”Us, Inc. provides shoppers with a broad online selection of distinctive toys and baby products. The objective of this project was to create Mobile app only for Apple iPhone and Mobile website for iPhone, iPad, HTC, Blackberry and Mobile website and Mobile App is Vendor applications, ToysRus Webservices get invoke at Check out level.

    Responsibilities:

  • Developed and Documented Test scenarios and Test cases in accordance with the Business Requirements Documents.
  • Used to develop test cases, and executed them in test lab.
  • Used Quality Center for tracking and reporting for Internal High Level access and also to create reports and update bug status
  • Used Bug Zilla Tool for Bug Reporting and Tracking for application while Coordinating only with vendor and to track reported defects.
  • Tested implementation of Mobile web on smart phones that include IPhone 3GS, 4 and Android 2.2.1 and above and BlackBerry 5.0 .
  • This includes complete application testing with business logic as of Normal website, but has different Product Data Feed and Node structure.
  • Individually Tested web services using SOAP that were built by ToysRus Team which integrates with vendor application after Customer Adds item to cart.
  • Validated data on Mobile web with stable eCom environment
  • Found and Reported critical defects that are Phone specific.
  • As this is vendor application, Co-ordained with vendor Team on daily basis to update defects and to get report on released Build.
  • Tested New Features and their impact on existing functionality before each release.
  • Involved in Requirement Assessments to see if new requirements impacted existing business functionality
  • Ensured the appropriate parties review and sign-off on test cases prior to test execution
  • Involved in functional, Integration and Regression testing after release of each sprint.
  • Performed test on the application in different scenarios after release of each sprint.
  • Involved in End to End test of whole application.
  • Checked the data flow through the front end to backend and used SQL queries, to extract the data from database.
  • Performed Regression testing on Production environment before Mobile website is Redirected.
  • Involved in Testing of client and Server validations.
  • Worked Closely with Production data and Created few real orders with complete real data which were later cancelled at Enterprise level.
  • Developed test cases for Black box testing like GUI, Functionality Testing, System Testing and User Acceptance Testing.
  • Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
  • Worked with XMLs to perform various types of SOA web services testing and used XML Spy to create and update XML files.
  • Participated in Walk through and Defect report meetings periodically.
  • Analyzed Results with Business Analysts.
  • Involved in the User Acceptance testing (UAT) to check the reliability for end users.
  • Environment: Quality Center, QTP, Unix, VBScript, HTML, C++, XML Spy, SOAP UI Share point server 2003,JavaScript, Blackberry curve, IPhones 3G & 4, HTC inspire 4G,SQL, Microsoft Project, Windows 2005.

    Confidential,Head Office,Downtown Chicago, IL April 2010 to March 2011
    SR. QA/Web /WCF Service tester/ Test lead

    Confidential,is the largest drugstore chain in the United States of America. As of August 31st, the company operates 8,210 locations across all 50 states, the District of Columbia and Puerto Rico. Founded in Chicago, Illinois in 1901, It provides access to consumer goods and services and pharmacy, health and wellness services in America through its retail drugstores and Walgreens Health Services division. Walgreens stores were originally connected to local groceries. It has a portfolio of e-commerce sites Walgreens provides shoppers with a broad online selection of distinctive products and services. The objective of this project was to create Mobile apps for Apple iPhone and Mobile website for iPhone, Androids, iPad, HTC, Blackberry and other kind of smart phones.

    Responsibilities:

  • Developed and Documented Test strategy, scenarios and Test cases in accordance with the Business Requirements Documents.
  • Used to develop test strategy, test cases, and executed them in test lab and excel sheets.
  • Tested web, links, buttons and different modules related to mobile web and e-commerce.
  • Worked closely with the developer to create, design and develop the web page using web method.
  • Used web method for web operation to determine the value of the soup action.
  • Applied numerous values and strings to convert action to the soup response during web testing.
  • Used Quality Center for tracking and reporting for Internal High Level access and also to create reports and update bug status
  • Used QTP for automation and Bug Zilla, Jira Tool for Bug Reporting and Tracking for application while Coordinating only with vendor and to track reported defects.
  • Tested implementation of Mobile web on smart phones that include IPhone 3GS, 4GS and Android 2.2, IPad 2.0 and BlackBerry 5.0 . This includes complete application testing with business logic as of Normal website, but has different Product Data Feed and Node structure.
  • Individually Tested web services using Soup or user agent which integrates iphone3.0 and vendor application after Customer Adds item to the cart.
  • Validated links, data, Mobile and Asteroids tickets on Mobile web with stable eCom environment
  • Found and Reported critical defects that are iPhone and Android specific.
  • Used Android SDK for debugging and screen shots and detected errors.
  • Knowledge of CDMA/smart mobile technologies and Connection devices QCT which supports for 3G and 4G network devices.
  • As this is vendor application, Co-ordained with vendor Team on daily basis to update defects and to get report on released Build.
  • Tested New Features and their impact on existing functionality before each release.
  • Involved in Requirement Assessments to see if new requirements impacted existing business functionality.
  • Ensured the appropriate parties review and sign-off on test cases prior to test execution
  • Involved in functional, Integration and Regression testing, Adhoc, stress (WED) and Smoke testing after release of each sprint.
  • Performed test on the application in different scenarios after release of each sprint.
  • Involved in End to End test of whole application.
  • Checked the data flow through the front end to backend and used SQL queries, to extract the data from database.
  • Performed Regression testing on Production environment before Mobile website is Redirected.
  • Involved in Testing of client and Server validations.
  • Worked Closely with Production data and Created few real orders with complete real data which were later cancelled at Enterprise level.
  • Developed test cases for Black box testing like GUI, Functionality Testing, System Testing and User Acceptance Testing and regression testing.
  • Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
  • Worked with XMLs to perform various types of SOA web services testing and used XML Spy to create and update XML files.
  • Participated in Walk through, Requirement review and Defect report meetings periodically.
  • Analyzed Results with Business Analysts.
  • Involved in the User Acceptance testing (UAT) to check the reliability for end user.
  • Environment: Quality Center, QTP, Unix, VBScript, HTML, C++, XML Spy, SOAP UI Share point server 2003,JavaScript, Blackberry curve, IPhones 3G & 4, HTC inspire 4G,SQL, Microsoft Project, Windows 2005.

    Confidential,NY Jan 2009 to April 2010
    QA Analyst

    Project: Integrated Business Management System
    Confidential,is an Integrated modular application which provides SNI users in various departments to coordinate programming activity, Broadcast activity and Finance. It consists of four modules Acquisition, Evaluation, Billing and Scheduling.

    Responsibilities:

  • Analyzed, reviewed and assessed Business requirements, Functional Specifications, Use Cases and Design Specifications for testability.
  • Involved in planning and creating Traceability Metrics, Test Plan, Test Cases, Test Scripts and Defect Reports to ensure the system modification will meet the specified business requirements.
  • Prepared test data, translated the user requirements and specifications into QA test requirements.
  • Documented and participated in different types of reviews such as informal reviews, walkthroughs, technical reviews, and inspections.
  • Implement tests on all test levels, execute and log the tests, evaluate the results and documented deviations from expected results.
  • Extensively involved in front end testing of different modules of the application.
  • Created Detailed UAT Test cases and Test Scripts by analyzing the Business requirements and System Requirements of the Application.
  • Developed test scripts for UAT and assisted the Business unit Users in the UAT.
  • Extensively used Defect tracking and management tool Quality Center.
  • Performed testing and quality assurance for the client facing web-sites.
  • Planning, design, site structure (information architecture) and implementation of complete web site.
  • Communicated with end users to clarify on complex business requirements and defect resolution.
  • Generated and maintained Daily Status reports, Defect Analysis reports, Defect and Test Execution analysis graphs and Test Summary Reports.
  • Executed test cases, reported defects and completely managing the defects till they defects are closed using Quality Center.
  • Involved in pulse meeting with Developers, Business Analysts and QA team to discuss progress of project.
  • Attended weekly meetings with Project Manager, Team Lead and business owners on the project progress and status.
  • Prepared test cases for different complex scenarios and communicated issues and potential solutions to business owners.
  • Executed, modified and created test cases and reported results to ensure software quality from a UAT perspective.
  • Documented all the change management records, ongoing upgrades, fixes and approvals.
  • Worked on Agile Methodology and Coordinated with offshore team, assigned tasks and tracked progress.
  • Highly self-motivated, self-starter and able to work independently or in a team.
  • Environment: ASP.net, Microsoft Sharepoint Server 2007, SQL Server 2005, VB Scripts, HTML, Quality Center 9.0.

    Confidential,Jamnagar, India Mar 2008 to Jan 2009
    Quality Analyst

    Confidential,has retail stores located in the most affluent markets in the India with a dominating presence in Delhi, Bombay, Chennai. The project is to test the functionality of POS system which provides many services to the customer like sale and tender in quick and efficient manner, quick processing of an adjustment, return, or exchange, opening a new account within a sale or outside a sale transaction, printing Gift receipts, updating Gift registry and much more. It also enables the admin to change status or pin of team members, print cash totals, change register modes and others.

    Responsibilities:

  • As a Quality Analyst Analyzed the BRD and developed test plans, test strategies and test cases.
  • Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines.
  • Performed Manual testing by executes the test cases to check the functionality of the component.
  • Tested various POS transactions such as payment processing, cash management and reporting features.
  • Validated the transaction data import from POS, verified the transaction types and audit rules.
  • Performed Test Analysis for isolating the Manual test cases and involving in the manual test design where each of the test cases are designed and documented.
  • Experience in writing user defined re-usable actions using VBScript
  • Created Data Driven Test for scripts that needed an input Test data using QTP.
  • Manually performed Back-End testing by writing SQL queries.
  • Performed extensive Regression testing on POS supported simulated system.
  • Environment: Mercury Quality Center 8.2, Mercury Quick Test Pro 9.0, SQL Server, UNIX, Window Server 2003.

    Apollo Hospital, Ahmedabad India Nov 2006 to Mar 2008
    QA Analyst
    Apollo is one of the nation\'s largest consumer health organizations, offering individuals, employers and Medicare beneficiaries a variety of consumer-driven health care and insurance products. Specialty operations include behavioral health, dental and vision, life insurance and complete pharmacy and medical management through its wholly owned subsidiary. Common Portal is a web application, provides members & providers information, eligibility, benefits, claims, health programs, doctor Information, prescription Information online.

    Responsibilities:

  • Analyze application requirements, specifications and test results.
  • Write and maintain Test scripts, Test scenarios and Test plans.
  • Developed and documented Standard Testing Procedures for both Manual and Automated testing.
  • Developed and executed test cases and test suites for functionality and regression testing.
  • Executed test procedures and documented test results.
  • Performed back-end database testing using SQL queries.
  • Performed Test planning and Executing Test Cases for new Healthcare Information System.
  • Developed automated test cases in Test Director and maintained them.
  • Performed testing of GUI consistency against different browsers (running on Windows) against various screen resolutions.
  • Environment: Mercury Quality Center 8.2, WinRunner, SQL, Oracle, Windows XP.

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