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Software Quality Assurance Resume



  • Over 7 years of professional experience in IT industry as an Software Test/SQA Analyst
  • Over 2 year of android mobile application testing experience
  • Extensive hands on experience in business process engineering and software development life cycle (SDLC), including creating SW design specifications, requirements, testing and technical documentation
  • Involved in all phases of Verification and Validation of the software
  • In-depth knowledge of Agile software development, Rational Unified Process (RUP) and design using Unified Modified Language UML (Use Cases, Sequence Diagrams, Activity Diagrams, etc.), Rational Rose, and Visio
  • Experience in creating Test Plans, Test Cases and automation
  • Expert at managing multiple projects simultaneously
  • Proven ability to work effectively within a team environment


Methodologies: Agile, JAD, Waterfall, RUP, Unified Modeling Language (UML)
Languages:JAVA, SQL, C#, Java Script, VBScript
Web Technologies: XML,HTML
Software/Tools: MS Word, MS Excel, MS PowerPoint (2003 & 2007), MS Project and MS Visio, Eclipse IDE,
Rational Rose, Rational Clear Case, and Rational Clear Quest, Visual Studio .Net, QuickTest Pro (QTP),
Quality Center, Rally Software, Bugzilla
Database: MS SQL Server 2000, MS Access
Operating Systems: Windows 2000/XP, UNIX/LINUX, Android OS
Legacy System: UNISYS Mainframe


Confidential, (October 2011 Present)
Software Quality Assurance Lead
Environment/Technology: Quality Center, web-based application, iOS/ Android, Bugzilla, Sharepoint

  • Actively involved in analyzing user requirements, Functional Requirements Specification and UI Requirements documents
  • Creating test plan and provide estimates for preparing test sets
  • Determine the equivalence classes for writing test cases
  • Lead the team for release testing and user confirmation testing
  • Use Quality Center to track and run the test cases and Bugzilla tool for opening defects
  • Prepare weekly status report

Confidential, Dallas (January 2008 October 2011)
Software Test Analyst/ Engineer
Cisco Cius Android Tablet phone

  • Actively involved in gathering requirements, preparing Functional Requirements Specification and Non-Functional Requirement documents for phone video call and email apps
  • Used Rally tool for creating user stories and created test cases required for testing the user stories and followed Agile software development
  • Lead the test team in analyzing requirements to create Test Plan and Test Cases according to the requirements specification document
  • Involved in improving the testing process by creating automation scripts in java, targeting the key high priority features
  • Actively involved in manual/ automation testing of the tablet phones
  • Involved in sanity and regression testing of the android applications
  • Used Bugzilla tool to track the issues/ defects and involved in determining the priority of the issues
  • Developed traceability matrix to track accuracy, implementation, and testing of each requirements


  • Analyzed business requirements, interacted with internal SME’s to specifications to create and execute detailed Test Plan and Test Cases
  • Interacted with the developers to analyze and resolve opened issues/ defects
  • Developed test automation scripts in Java and participated in Development, Integration, System and User Acceptance Testing (UAT)
  • Lead theperformance testing team to automate the performance test cases reducing manual testing
  • Involved in meetings to determine the priority of issues for the release and developed traceability matrix to track the testing of each requirement
  • Interacted with the clients to analyze and resolve GUI issues for Cisco IP phones
  • Involved in reviewing technical designs and Java code for enhancement features and bug fixes


  • Worked on the third generation phones to provide support for Voice Mail URI, which involved following SDLC (Software Development Life Cycle)
  • Managed the change request scope, prepared the Functional Requirement Specification (FRD) and Test documents
  • Created process flow diagrams for the feature using MS Visio and developed the feature
  • Created tests cases and conducted test review meetings with the QA teams. Developed test automation script to test the functionality
  • Prepare weekly status report for upper management

Confidential, (October 2007 December 2007)
Business Analyst / Consultant

  • Worked with the stakeholders/SME’s to capture business process, functional and non-functional requirements for developing web applications for law firms
  • Interacted with the stakeholders/SMEs and conducted Joint Application Development (JAD) sessions to resolve open issues
  • Analyze gathered requirements; verified requirements and created Business and Functional/ Technical Specifications (BRD and FRD)
  • Designed the UI prototype according to the gathered requirements
  • Worked with the QA team to design test plan, test cases and used QTP for Testing the application

Confidential, (January 2006 August 2007)
Software Engineer/ Analyst

  • Involved in analyzing the Qualitative Data of the EBI Alumni, Graduate and Exit Surveys. Software used: Microsoft Excel and Word
  • Involved in process improvement of the assessment planning
  • Lead the team in designing and developing web based application to conduct the assessment planning
  • Gathered requirements, developed the university-based financial aid web application using .Net, SQL and tested using QTP
  • Maintained and tested the administrative planning software systems
  • Created technical documentation, user guides, process flow diagrams using Visio
  • Maintained and updated the database using SQL Server Stored procedures and queries

Confidential, (February 2004 December 2005)
Sr. Software QA Analyst/ Engineer


  • Subject Matter Expert (SME) in UNISYS Mainframe (LINC)
  • Organized and facilitated JAD sessions to elicit requirements, develop detailed solutions and documented the specification requirements
  • Performed analysis of the features, made presentations of the product features to clients and team
  • Actively involved in decision making and client interaction on critical issues
  • Mentored and trained a team of three QA/ Business Analyst (BA) in understanding the mainframe functionality/ requirements along with the entire development and testing team
  • Created Test Plan and Test Cases with design team and developed Test Applications and test scripts
  • Involved in development and testing of the product which followed RUP methodology
  • Supervised a team of 4 members in Testing during Integration, System, and User Acceptance Testing (UAT)
  • Organized and monitored periodic testing activities and provided status reports to Project and QA managers
  • Developed traceability matrix to track accuracy, implementation, and testing of each requirements by projects


  • Worked with Project Managers to created proposals and time estimates for developing the Australian Mortgaging software
  • Interacted with clients to prepare Business Requirement Document (BRD) and then converted the business requirements into Functional and Non-functional requirements using RUP methodology
  • Created UML diagrams including Use Case, Activity and Sequence diagrams using MS Visio
  • Managed requirement scope using change request management and developed user documentation to support changes


Master of Science,
Bachelor of Engineering

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