SUMMARY

• Senior level position in Software Quality Assurance responsible for all aspects of product development and delivery
• Over 25 years’ experience in directing and managing software development, software quality assurance, release management, and configuration management groups.
• Developed and implemented industry standard metrics throughout multiple organizations targeted at established KPI’s.
• Managed and implemented releases using both waterfall and agile methodologies.
• Experience in managing and directing Digital releases for Web, iOS, and Android.
• Expertise in creating, implementing, and training on Product Development Life Cycles and methodologies in client server and mainframe environments.
• Experienced in negotiating contracts and managing of offshore resources for both and integrated testing model (ITC) and managed offshore model (MTC).
• Extensive Quality Assurance technical expertise in applying IEEE and SEI standards to achieve Level 3 CMM
• Hands - on leader in applying software development methodologies through test planning, systems and integration testing, test automation, performance, and stress testing.
• Proven track record of establishing goals and directives to enhance productivity.

TECHNICAL SKILLS

• Windows XP, Millennium, MS Office 2010, Compuware’s QA Center & QA
• SQA Robot, Mercury’s LoadRunner, McCabe Toolset, QA Partner, Merants’s PVCS Version, Manager and Tracker, MS Project, ABT Project Workbench, AIX, Sybase, Oracle, CICS, UNIX C, C++, & Shell scripting, HTML, FORTRAN, J2EE, CMS-2M, JOVIAL, PASCAL, Marconi assembly.
• SUN, Sequent, HP, AT&T S10, S40, & 3430, Definity G2 & G3, Merlin, EIS Call Processor, DEC 2060, VAX 11/780, CODATA 3300, IBM Mainframe, IBM Compaq, and Dell PCs

PROFESSIONAL EXPERIENCE

Confidential, Stamford, CT

Consultant

Responsibilities:

• Responsible for managing over 50 Test Leads, Architects, and Testers for Starwood’s Revenue Management System, Central Reservation System, and Digital Mobile (iOS and Android) and Web Applications.
• As part of the QMO Organization, responsible for creation, training, and rollout of QA Standards required for testing.
• Successful implementation of Pilot program to combine capital and maintenance releases into one. This resulted in the reduction of excessive regression tests, thus saving resources, time, and money.
• Supported the implementation of CI using Selenium, SOAP UI, and QTP.
• Responsible for reviewing and approving monthly metrics for attaining target KPIs.

Confidential, Manhattan. NY

VP Quality Assurance

Responsibilities:

• Successfully managed over 25 releases in 2013. These included both government regulatory (Dodd Frank), new product releases and maintenance/enhancements over 2 LOBs.
• Responsible for managing a team of over 70 Test Leads and Testers on Confidential ’s Rating System replacement project (Pyramid). This was successfully tested and installed into Production in Nov 2011. Significant follow-up enhancements were made and successfully installed into Production during 2012.
• Member of Delivery Assurance Team responsible for creating and rolling out QA Standards and Documents as part of PDLC IT initiative.
• Responsible for working with offshore vendor on implementation of a Managed Services testing contract.
• Introduced Velocity Charts to predict software stability for predicting readiness of code for release.

Confidential, Windsor CT

QA Director/Assistant Director

Responsibilities:

• Manage a QA budget in excess of $6m.
• Responsible for managing testing for Group Benefits Line of Business ($24m IT budget) and New Business Vision Project ($60m overall project for P&C (Project and Causality).
• Responsible for implementation of metrics which include vendor SLAs (Defect Leakage & Test Effectiveness) and Root Cause Analysis.
• Implemented and managed both MTC and ITC testing models.
• Manage over 65 resources (includes 9 FTEs, 8 onsite Cognizant resources and 48+ offshore).
• Responsible for negotiating contract resulting in savings in excess of $1m across 5 LOBs.
• Responsible for successfully applying agile testing methodologies on new product implementations.

Confidential

Consultant and employee

Responsibilities:

• Created training documentation for CSI IT Project Path ( Confidential ’s SDLC).
• Conducted training of for over 60 CSI IT employees on Project Path.
• Designed, created, and updated CSI IT Web site for Project Path, Project Management, and SOX Compliance
• Performed SQA across all domain teams for SDLC compliance.
• Lead Representative for CSI IT SOX requirements. Worked with both internal and external auditors to meet Federal requirements for SOX.
• Support CSI IT Release Managers, PM’s, and developers on a daily basis to adhere to IT standards.

Confidential

QA Manager

Responsibilities:

• Managed test leads and engineers on Confidential Ascent, Arrival, and Deliverability Product lines.
• Managed off-shore test resources for both Deliverability and Ascent products.
• Worked with Project Managers to coordinate product releases.

Confidential

Consultant

Responsibilities:

• Developed and implemented a Product Development Life Cycle for Controllers Technology Operations Division.
• Designed and conducted formal training classes for department of over 50 members.
• Hands-on review and approval of all test procedures for PeopleSoft Financial package.
• Evaluated Mercury’s Test Automation Suite for implementation within Controllers Technology Operations Division.
• Developed and presented a series of presentations on industry standard software metrics for future implementations within Confidential .

Confidential

QA Manager

Responsibilities:

• Full responsibilities for Release Management and Configuration Management (using SCCS and PVCS).
• Established industry standard test methodologies based on IEEE and SEI for implementation within the Product Development Life Cycles.
• Performance testing accomplished using Mercury’s LoadRunner.
• Worked with development teams to attain CMM level 3.
• Test responsibilities included verification and validation of the following major applications: Oracle Financials (Release 11 on SUN servers running UNIX), Claims Processing (Sequent boxes running UNIX, HP n-class running HP-UX, IBM P690 running AIX 4.4 all on Oracle DB 8i and 9i), Adjudication (IBM P690 boxes with Universal File system over UNIX base tables), and GUI applications using FORTE 3L2 front end.
• Defects managed using PVCS Tracker.
• Established QA testing standards and created a test management system for complete project tracking of test cases and test results.
• Evaluated, purchased, and implemented Compuware’s automated testing suite which included QA Center, QA Director, and Load Test, as well as FileAid (Compuware’s data creation and validation tool). Compuware ran on NT servers with ACCESS databases migrated to Oracle.
• Implemented metrics to aide in software quality improvements.
• Organized formal training for IS in the use of automated testing tools.

Confidential

Product Manager/QA Manager

Responsibilities:

• Responsible for managing a team of 20 developers, QA analysts, and documentation specialists for the Workmen’s Compensation Product for the state of Pennsylvania. Total budgetary cost exceeded $6 million.
• The product consists of Client Server running PowerBuilder front end and SyBase on AIX back end. Implementation consisted of nine major offices dispersed throughout the state with automatic data recoveries for individual system failures throughout the sites.
• Directly managed all product assurance functions (consisting of configuration management, test, and documentation), and customer training. Test automation was done using SQA Suite by Rational Software.
• Full management of test case development, execution, defect monitoring and tracking were handled through the use of in-house developed Lotus Notes database applications.