Professional Summary:

• 4 + years of strong Industry experience comprises of QA Test Lead, Business System Analyst, and Mainframe Test Analyst.
• In-depth knowledge of major securities product like Healthcare Insurance, Automotive, and Finance Domains.
• Well Experienced in all phases of STLC (Software Test Life Cycle), including requirement analysis, risk analysis, Test Strategy, Test Planning, Test Suite, Scheduling, Testing, Defect Tracking, and Reporting.
• Expertise in Manual Testing and worked on Functional Testing, Integration Testing, System Testing, Boundary Value Testing, Regression Testing, Performance Testing, Security and System Configuration Testing.
• Expertise in using the IBM Rational Management tools i.e. Rational Quality Manager, Clear Quest etc.
• Good knowledge of HP testing management tools i.e. Test Director, HP Quality Center.
• In-depth knowledge and hands on experience with various SDLC (Software Development Life Cycles) methodologies i.e. Waterfall, Agile etc.
• Proven skills in writing Test Plans, Test Strategy, Writing and execution of Test Case Suit, Defect Tracking, and Test Reports etc.
• Conducted UAT (User Acceptance Testing). Provide end-user training and extensive go-live assistance.
• Expert in preparing the Test Dashboard and managed the whole team efforts
• Sound knowledge and experience in various databases i.e. SQL and IBM-DB2.
• Traceability matrix for mapping of Business / Functional requirements and Test cases.
• Substantial knowledge of Test Data Set-up for the execution of test cases.
• Knowledge of Automation Testing using various tools such as QTP (Quick Test Professional) and Selenium.
• Concrete understanding of Business Requirement Gathering, Evaluating Data Sources, and Translating Requirement document into Specification.
• Worked extensively in the inception, elaboration and transition phase conducting heavy business modeling, requirements gathering and analysis and design of various functional aspects of the proposed solution
• Expertise in Technical and Business Writing, Business Process Flow, and Business Analysis.
• Experience in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, and Budgeting.
• Expertise in Incident Management, Stress Management, and Conflict Management with Project team members.
• In-depth knowledge of Software Configuration Management, Use Cases, and Software Development Life Cycle.
• Knowledge of creating Unified Modeling Language (UML) i.e. Use Case Diagram, Activity Diagram, Class Diagram, Competent Diagram, and Deployment Diagram.
• Extensive experience in conducting Gap Analysis, Impact Analysis, SWOT Analysis, Cost Analysis, and Risk Analysis.
• Proficiently used rational tools during all four phases of RUP: Inception, Elaboration, Construction and Transition.
• Expertise in developing and identifying the Key Performance Indicators (KPI).
• Proficient in generation of Specifications for Offshore tasks, review of offshore deliverables, and preparation of Knowledge Transfer Documents.
• Experience in dealing with all the Stakeholders of the Project i.e. Client, Customer, and Subject Matter Expertise etc.
• Expertise in conducting the Regression Testing.
• Expertise in conducting the Root Cause Analysis and Time Management of the Project.
• Team Player with excellent verbal, written and analytical skills

Automation Tools : MS Visio, Rational Rose, QTP
Methodologies : Rational Unified Process, Unified Modeling Language, Waterfall, Agile
Utility Tools : MS Office Suite, MS Project,
Software Programming : COBOL, JCL, C, C++, VB, .Net, Java
Database : DB2, IMS-DB/DC, VSAM, and SQL
Database Tools : SQL Developer, TOAD
Reporting Tools : Crystal Reports, Eazytrive
Mainframe Tools : Panvalet, File Aid, Abend Aid, SPUFI, QMF, Xpediter, Endeavor, Changeman,
CLIST, CA-7
Testing Tools : Mercury Quality Center, QTP, IBM Clear Quest, Test Director
Certifications : IBM-DB2 Certifies with 98% score

Confidential, Detroit
Aug 2011 - Present
QA Test Lead

Confidential, is a non-profit organization serving the state since last 70 years. While working at BCBS of Michigan, I worked on multiple projects such as EDI 4010 to 5010 conversions, Agent Portal, Provider Portal projects. While working on EDI 4010 to 5010 conversion project the scope was to help validating various edits for all the trading partners. BCBS of MI had developed web based self testing tool that was used to test the 837 I/P/D claims for the 5010 edits. Secondly, I worked on Prior Authorization Stop Gap project. Business wanted to replace the manual MRF (Medication Request Form) to the online MRF. This new web based application was developed for the Providers and made available via Blue Cross Blue Shield Provider portal. Apart from that Currently, I am leading one of the project that is part of the OBAMA Healthcare Reform Program. OBAMA healthcare program is multimillion program and comprises of multiple projects. Connecture is a third party vendor that provides the Quoting, Enrollment, and Renewal services for the IFP (Individual Family Planning), Small Group and Large group market segments. All these applications are exposed to external and internal users. External users access the applications via Agent Portal and Internal users' access through internal HTML web links. All these applications are Vendor hosted applications.

Responsibilities: -

• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Used MS Project for project management, managed project resource allocations, planning and status updates to ensure efficient and responsive operations along with senior management.
• Participated and facilitated the different levels of JAD sessions, conference calls, and business workshops to plan the business strategy.
• Involved in the QR process of Test Plan/Strategy documents.
• Wrote the High level Test Scenarios and helped Test Analyst's to understand the scope of the project.
• Used MS office suit (Word, Excel, Visio, Power point, Outlook, and MS Projects) for project tracking, documentation, and presentation to senior management.
• Prepared Test Plan and reviewed Test Cases for the various project.
• Prepared Test Execution Plans for the test Analyst and created the daily execution status reports.
• Performed end to end system integration testing (SIT).
• Preparation of Test Data.
• Developed and executed SQL queries to verify the proper insertion, deletion, and update into the Oracle supporting tables and cubes for creating test data.
• Daily defect status meeting with team, developers, and management regarding the open and action items.
• Conducted UAT (User Acceptance Testing). Provide end-user training and extensive go-live assistance.
• In-depth knowledge of performing White, Grey and Black box testing.
• Helped business users for writing the UAT test Scenarios.
• Attended weekly change request meetings to document changes and implemented procedures to test changes upon completion.
• Expertise and understanding of Agile methodology and strong knowledge of using Agile Processes in testing cycle.
• Prepared Business Process Models that includes modeling of all the activities of business from the conceptual to procedural level. Involved in creating various documents such as; Use Case, Business Requirement, and Functional Requirement.
• Created the test data for the testing of 837 Professional/Institutional/Dental claims.
• Prepared Requirement Traceability Matrix.
• Prepared the Test Summary at the end of the project and make the Go- No go decision closely working with business and technical team.
• Prepared the Test Dashboard for SIT and UAT and managed the whole team efforts.
• Lead the teams of 4-6 test analyst resources, while working on various projects.
• Created the Defect reports for Business and IT leadership.
• Facilitated and coordinated all the User Acceptance Testing activities.
• Creating the KT (Knowledge Transition) documents for the newly joined team members.

Confidential, Highland NY
Feb'11 to May'11
Business/Operation Analyst

Confidential, is a subsidiary of Germany based company. It makes indoor and outdoor commercial lightning systems. Recently, one project was transferred from Germany to U.S. This project is to manufacture the tracks for the lightning systems. Management has seen the growing market of track lights in the States and started the production here in the States. Management is interested to analyze the various Key Performance Indicators, Time Studies, and Process Improvements of the project.

Responsibilities: -

• Reported directly to Vice President of Operations about the daily status reports of the project
• Worked on the Cost Analysis of the Project.
• Worked on creating all the requirement gathering, Analysis and Design documents.
• Conducted the Time Studies for the project and implemented the process improvements.
• Delegating the work and developing the productivity charts of Project.
• Worked closely with Cost Cutting and Vendor Selection process.
• Designed the Standard Operation Process for the various operations to reduce the defects.

Confidential
Oct'08 to Jul'09
Business System Analyst

Confidential, is the leading North American truck and specialty vehicle manufacturer, and is a major part of the world\'s largest and most influential commercial vehicle manufacturer. The DTNA group (formerly Freightliner Trucks Limited) migrated all its emailing activities from the previous FREIGHTLINER.COM domain to DAIMLER.COM email. There were an enormous amount of reports generated on the DTNA mainframes system related to Vendor's, Dealers, and Customers regarding the Sales, Order, Financial aspect of their delivery model. The project involved identification of all such reporting activities, determination of all the impacted stakeholders and updating entire business functional documents to ensure smooth transition from Freightliner domain to Daimler domain.

Responsibilities: -

• Involved in AS-IS and TO-BE process flow design to capture changes in the future state
• Establishing the Impact Analysis and Modifying the Requirement Specification Documents.
• Worked on the creating the FRD (Functional Requirement Documents)
• Applied the Unified Modeling Language (UML) to design the communication Diagram, Use Case Diagram, Activity Diagram, Sequence Diagram, and ER Diagram.
• Created the Test Plan and High level Test Scenarios.
• Created the Use case and Activity diagrams.
• Created the GAP analysis documents.
• Helping the Development and Technical teams understanding the core business requirements.
• Created the Requirement Traceability Matrix for the traceability of requirements.
• Conducted the BRD re-estimate and creating project timelines.
• Conducted the Risk Analysis for various Stakeholders from this migration.
• Directly client interaction and writing the requirement documents for the offshore team.
• Lead the offshore calls with client.
• Assured all the deliverables are on time and proper SDLC is followed.
• Conducted the weekly status meetings with the onsite business teams, client, Project managers, and other project partner to look at the overall project performance.
• Conducting the Business trainings for the offshore resources to make sure developer understand the business before writing the source programs.
• Conducted the Unit Testing at offshore and then Coordinated with client for UAT.
• Designed the templates for the various deliverables.
• Participated and facilitated different levels of discussions through JAD sessions, conference calls and business workshops held to plan business strategy

Confidential
Jan'07 to Oct'08
Mainframe Test Analyst

Confidential, was one of the pioneers in automobile industries but now they have demerger. They had their own set up of part manufacturers (MOPAR), assembly plants, distribution networks, warehouses and dealer base in US, Mexico & throughout the world.
The MOPAR Automated Releasing & Communication System (MARCS) plans, manages and controls the flow of material into and within the parts distribution network, automatically creating supplier releases, shipping and delivery schedules and directing the movement of material throughout the distribution chain. It also maintained balance of material flow as well as inventory on National and Field parts distribution centers PDCs. If any violation (imbalance) in demand and supply occurs, corresponding report were generated and sent to respective authorities and inventory was brought to proper level by adjusting the flow of material.

Responsibilities: -

• Interacted with the SME to better understand the Functional Requirement of the Project for writing the test cases.
• Developed the SIT test Case and UAT documents for the client.
• Execution of SIT and UAT test cases.
• Involved in the Performance testing.
• User Quality Center to log the defects and track the defects in addition to the IBM clear Quest.
• Prepared the Test JCLs and Procedures.
• Wrote the SQL queries for loading various DB2 tables for creating the test data.
• Involved in E2E (End to End testing) and the integration testing of the various systems.
• Designed the Project Estimation Documents and reviewed them with the client.
• Generated the Knowledge Transfer Documents.
• Conducted the team calls with the client from offshore.
• Off-shore production support and resolved the high priority abends.
• Involved in Production support activities.
• Conducted the internal quality audits.
• Wrote COBOL, JCL, IMS-DB/DC, VSAM, SQL codes using Mainframes technology.
• Expertise in writing Stored Procedures- In stream Procedures, Cataloged Procedures.
• Wrote the test cases for System Integration Testing and User Accepting Testing.
• Preparation of Requirement Traceability matrix.
• Prepared unit test cases and performed the unit testing for the source codes.
• Managed the team of 4-5 resources from off-shore and constructed the timelines for various projects.
• Reviewed Off-shore deliverables before delivering them to client.
• Involved in Quality Control Activities to ensure complete SDLC is followed throughout the project phases.
• Strength include organizing JAR, JAD sessions, ROI, GAP and risk analysis, Cost-benefit analysis, facilitated functional design meeting and documenting requirements, use cases, change management, system redesign, implementation
• Involved in all the phases of the Project delivery.

MBA in Business Management
BE in Mechanical Engineering