Administrative/ It Head Resume
4.00/5 (Submit Your Rating)
Brentwood New, YorK
SUMMARY
- Solution - oriented Information Technology and DevOps Professional with experience in full system development lifecycle, including designing, networking, developing and implementing test plans, test cases and test processes fuelling swift corrective actions, significant cost savings, and fault-free audits.
- Hands-on technology professional accustomed to working in complex, project-based environments.
- Multifaceted experience in QA software testing, Agile methodology, software testing and user-acceptance testing.
- Skilled in operations and human resources management, with consummate experience providing effective organizational benefits.
- Impeccable written and verbal communication skills and excellent interpersonal skills.
- Received commendation from a major Customer for providing quality products with zero/minimum bugs.
- Took part in a study based on the detection of intrusions, malware and vulnerability assessment.
- Cut data processing time by 50% by building a new cloud data infrastructure, leading to more timely insights.
- Raised employee retention rates by 15% over a 2-year period by implementing a tiered-interview system and organizing a minimum of 2 team outings per quarter.
- Hired and managed a team of 4 data scientists to successfully deploy a new data processing platform ahead of schedule.
- Implemented a bi-weekly meeting with 5 other department heads to discuss goals, updates, and challenges, increasing productivity across departments by 25%.
- Set up and trained staff of 4 on the use of the Microsoft Azure platform for cloud computing purposes.
- Increased shipping times by 100% by implementing computerized inventory and ticketing systems.
- Effectively analyzed the profitability of products and services and developed highly effective computer-generated reports.
- Worked with Developers and Quality Assurance associates to identify and implement test suites/test cases for diverse projects.
- Defect Tracking and Reporting, logged defects using JIRA tool and reported it to the developer.
TECHNICAL SKILLS
- Project Management
- Quality Assurance
- Supply Chain Management
- Blockchain Applications
- Data Analysis and Business Intelligence
- Technical and Application Support
- Customer Support
- Emotional Intelligence
- Research Solutions
- Optimization and Integration
- Investigative Abilities
- Building and Managing Expectations
- Communication skills
- Information Management
- Creative and Critical Thinking
- Superior Communication Skills
- Decision Making and Facilitation
- Problem Solving and System Thinking
- Leadership & Staff Development
- Corporate Communication
- Conflict Management
- Analytical and Quick Learning Ability
PROFESSIONAL EXPERIENCE
Confidential, Brentwood, New York
Administrative/ IT Head
Responsibilities:
- Coordinated training, orientation, skills evaluation and education of personnel and caregivers.
- Installed and Implemented the use of Acuity scheduling software by guiding and instructing members of staff on how to use software efficiently.
- Created and maintained various spreadsheets, payroll, databases, and report files; generated various reports in a timely manner.
- Led the development of standard operating procedures, which created efficiencies, consistency, precision, and more time for customer service.
- Streamlined human resources policies and procedures such as the hiring of caregivers to improve departmental and organizational efficiency; developed and implemented new policies and procedures.
- Ensured prompt compliance to set policies within the organization and facilitated the coordination of employees’ activities.
Confidential
Quality Assurance Software Tester
Responsibilities:
- Successfully developed and executed test plans, procedures, use cases, and test scripts, and provided in-depth analysis concerning Telematics Applications.
- Prepared and execution of test suite using Selenium.
- Data Driven Automation testing. Used TOAD tool to connect to database and execute SQL queries.
- Performed functional, compatibility testing on different browsers like IE, Firefox & Chrome.
- Developed SQL queries and Joins for validating data in Data Base and used Excel and XML files for
- Interfaced with other technical personnel or team members to finalize requirements for the software.
- Documented and reviewed portions of detailed specifications for the testing of system components of moderate complexity. Triaged technical issues, peer testing, unit testing, and documented bug findings.
- Utilized knowledge of Microsoft Office Suite including Visio and Project; Java Application Server architecture and testing; Agile development and testing.
- Conducted result analysis and interacted with developers to resolve bugs.
Confidential
Data Analyst
Responsibilities:
- Conducted statistical analyses to leverage the results to drive brand decision making and survey development.
- Ensured data accuracy through the creation and implementation of data integrity queries.
- Accurately handled charter flight manifest and flight data management.
- Effectively provided general crew support and built a relationship with key stakeholders.
- Managed the equipment Inventory for the airline.
Confidential
Operations Manager
Responsibilities:
- Coordinated the transportation of gasoline/diesel throughout the city of Lagos and suburbs.
- Handled the procurement process for equipment’s to help in facilitating transport and safe deliveries.
- Supervised and carried out general repairs of heavy-duty trucks and maintenance.
- Provided customer support, onsite technical and engine support.
- Deployed knowledge of ADMS to optimise a supply chain of gasoline/diesel to our various customers.