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Quality Assurance Engineer Resume

Sacramento, CA

Objective

To obtain employment opportunities as a Software Quality Assurance Engineer where I can utilize my education and work experience to meet company objectives and improve overall software quality.

Professional Summary

  • Over 15 years of experience as a Software Test Engineer, writing and executing test plans and test cases in highly structured development environments and performing all type of testing (integrated, system, functional, installation, acceptance, browser compatibility, load, stress, performance, volume)
  • Strong working knowledge of all phases of SDLC and effective use of QA and Testing practices.
  • Experienced in requirements review, software metrics, change control and configuration management.
  • Extensive technical background with emphasis in QA testing, GUI software guidelines and standards.
  • Knowledge of Black and White Box testing methods and processes by using automation testing tools.
  • Experienced in working with high volume databases, providing technical engineering on call services, troubleshooting and reporting customer support system operations by coordinating with data center.
  • Extensive experience in coordinating testing effort, responsible for test matrix and test deliverables, status reporting to management, issue escalations, used bug trucking system for software defects.
  • Onsite experienced with software implementation and deploying software in production environment.
  • Strong problem solving skills, ability to quickly learn and understand complex technical issues.
  • Excellent communication skills, good team player, goal oriented, looking for professional growth.

Technical skills

Platforms: Windows (95, 98, NT, 2000, XP, Vista), UNIX AIX, Linux, MS-DOS, Tandem.
Product Environments: C/C++, Java, J2EE, PowerBuilder, Delphi, Visual Basic, .NET, Web Based.
Automation Tools: Microsoft Visual Test, Borland Silk Test, Mercury WinRunner, Rational SQA Robot, HP Test Director, HP Quick Test Professional, HP Quality Center.
Supporting Tools: Clarify and BMC Magic bug tracking systems, HP Quality Center for managing manual and automated testing assets, WebLogic, Lotus Notes administration, MS Office business software applications, Toad database management and administration tool for Oracle, Exceed PC X server connectivity software.
Deployment Tool: BMC BladeLogic Application Release Automation across all release environments.
Databases: Oracle, Microsoft SQL Server, MS Access, DB2.
Languages: Visual Basic.NET, Oracle PL/SQL, HTML, UNIX Shell Scripting.

Experience


06/98 07/10

03/97 05/98DST Confidential, Quality Assurance Engineer (El Dorado Hills, CA)

  • Responsible for testing a process systems billing statement software running under multiple platforms.
  • Tested integration of the software on both UNIX (AIX) and Windows OS, using a variety of browsers by verifying a web based interfaces, executed SQL queries for data verification in Oracle databases.
  • Experienced by being the QA Lead and managed the projects and resources from beginning to the end.
  • Worked with the Business Analysts and System Analysts to understand the business requirements.
  • Participated in the reviews of the projects scope, conceptual design, detail design and implementations.
  • Responsible for setup, testing, staging, deployment and verification of the software across the system.
  • Implemented new releases of the software on both UNIX and Windows Platforms by traveling within US and over the Europe, involved into the system and database updates based on the project schedules.
  • Performed all aspects of software quality assurance and prepared of test plans and test cases by using the HP Quality Center tool, integration, acceptance, functional and system level end to end testing.
  • Performed regression testing on the test system, which was a copy of the production system to ensure that customers are fully satisfied, concentrated on details related to the process and billing functionality.
  • Categorized software bugs based on severity level and interfaced with developers to resolve them.
  • Investigated problems by manually executing SQL queries, worked with system processes and log files.
  • Coordinated with developers on technical details of new and changed interfaces to impact on
  • Test documentation, participated in defining quality requirements, development of quality assurance standards, documented and analyzed software defects by using Clarify and HPQC bug tracking systems.
  • Provided technical oncall services on weekly bases to support and troubleshoot any production issues.

Confidential, Quality Assurance Engineer(Sacramento, CA)

  • Responsible for testing complex business management suite software and generated Crystal Reports used by mortgage lending, automobile loan, student loan and home improvement divisions.
  • Supported all levels of testing through the project software development life cycle including system level, integration, regression, functional, acceptance, stress, heavy volume and end to end testing.
  • Tested GUI software as the interfaces to the billing, customer support and account management systems.
  • Created Test documentation, modified existing documentation, following phases of software life cycle.
  • Developed software test plans, test specifications and system configuration documents based on design.
  • Executed test cases and test scripts scenarios according to the test plan and test specification.
  • Generated Defect Tracking and Reporting for both Manual and Automated test environments.
  • Involved in creating UAT test environment and subset of functional test cases for UAT testing.

03/96 02/97

Confidential, Quality Assurance Engineer (Rancho Cordova, CA)
  • Responsible for testing Delphi Client Server Information Management Systems medical software designed for blood management solution bankers and hospital transfusion centers.
  • Analyzed business and functional requirements documents, product design and specification discrepancies between the functional requirements versus the implemented product.
  • Proposed and documented of testing procedures and standards to newly developed applications, functions/modules or other assigned work streams, synchronization processes, data conversions.
  • Created and executed test cases based on test plans using Rational SQA Robot automated tool.
  • Primarily responsible for functional, system, regression, integration and user acceptance testing.
  • Managed all software defects and conducted weekly meeting to discuss the bug’s reports.

01/95 02/96Confidential,

Quality Assurance Engineer (Mountain View, CA)

  • Responsible for testing PowerBuilder business management Client Server investment portfolio software.
  • Developed comprehensive test plans based on the project requirements and business scenarios.
  • Created and executed test cases based on project scope, detail design and test plan requirements.
  • Automated Test scenarios for GUI, functionality, boundary, security and regression testing.
  • Worked on backend testing and has very good knowledge of writing SQL quarries to verify the data.
  • Documented all test results in bug trucking system, identifying and summarizing discrepancies.
  • Worked as a team with other QA Engineers to ensure that all projects are executed accurately and completely, assisted the other testers with account selection, clarification of test results.

Education : BS Degree in Electrical Engineering

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