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Qa Analyst Resume

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Richmond, VA

Experience Summary:

Around 5 years of experience in Quality Assurance/Software Testing in various Client/Server and Web Applications with extensive experience in Manual and Automation Testing.

Major Strengths:

  • Strong experience in testing Client/Server and Web based applications.
  • Well versed with System testing, Integration testing, Functional Testing, Regression Testing, User Acceptance, Black Box and White Box Testing.
  • In depth understanding and trouble shooting skills of TCP/IP networks (e.g., routers, spanning ports, load balancers, TCP/IP, UDP).
  • Expertise in designing and analysis of Test Plans, Test Cases and Test scenarios/scripts using industry standards for software/business application testing.
  • Strong experience in RDBMS like Oracle/SQL Server/ MS Access/DB2 and Backend Testing of Stored Procedures, Triggers using PL/SQL Scripting.
  • Experienced in documenting defects using the bug tracking database, providing verifications on fixes in multiple environments, and communicating fix success, failures, status updates as appropriate.
  • Excellent understanding of relational database concepts including: normalization, referential integrity, joining tables, SQL
  • Experience in UNIX Shell Scripting.
  • Ability to work with minimal direction - taking concept to analysis and potentially leading QA through development, debugging, testing, defect documentation, regression and conclusion.
  • Excellent interpersonal and communication skills.
  • Technical Skills:

    Testing Tools : Quality Center 9.2/10, Test Director 8.0/9.0, QTP 9.5/10.0
    Operating Systems : UNIX (HP, Solaris, AIX), Linux, Windows 7/Vista/XP/2000
    Languages : C, Java, SQL, PL/SQL, Visual Basic, ASP
    Databases : Oracle 11i/10G/9i, MS SQL Server 2000/7, DB2, MS Access, Sybase,
    Web Browsers : IE 6/7/8/9, Firefox 3.5, 3.6, Safari 4.x, Google Chrome
    Servers : BEA Web Logic, Websphere, Apache, Tomcat, MTS and IIS
    Versioning tools : PVCS, Clear Case, Visual Source Safe (VSS)
    Internet Tools : HTML, JavaScript, VBScript, VBA, JSP, XML, ASP, .NET
    Protocols : TCP/IP and FTP, HTTP

    Education:

  • BS in Engineering
  • Professional Experience:

    Confidential,Richmond, VA May 2011 – Present
    QA Analyst

    Long Term Care Insurance-Sales Tools
    Long-term care refers to the many services beyond medical care and nursing care used by people who have disabilities or chronic (long-lasting) illnesses. Long-term care insurance helps you pay for these services, which can be very expensive. A policy also ensures that you can make your own choices about what long-term care services you receive and where you receive them. LTC – Sales Tools has 2 tools:
    Quote Tools: Where the quote is created i.e. premium is calculated based on the riders, product and age chosen by the customer.
    App Tools: Where the personal details of the customer are present, based on these personal details only underwriter will issue the insurance.
    Once the Quote is created in Quote tools it is transferred to the Apptools.

    Responsibilities:

  • Involved in developing the Test Strategy based on the Business Requirement Document and defined Test cases based on functional specifications
  • Developed Test Plan and defined Test Subjects in Quality Center for performing system testing of the client application being developed
  • Actively participated in all stages of SDLC and STLC and Actively participated in Defect life cycle
  • Involved in Integration testing after integrating the different units.
  • Involved in performance/functional tools to generate IP traffic and compare test results to expected output.
  • Involved in testing every new build manually (Sanity Testing) and reported if the most important functionality of the build failed.
  • Involved in verifying the functionalities of all the modules manually, and reported the broken links after manual testing
  • Performed regression testing after fixing the bugs manually, Involved in User acceptance testing of the Involved in tracking the defects and reported the defects using Quality Center and actively participated in Defect life cycle
  • Performed backend testing to validate data integrity in the database by writing SQL queries
  • Extensively participated in User Acceptance Testing (UAT) with various outside regulatory agencies.
  • Worked on testing VBA, Excel Macros in the data collection spreadsheet templates.
  • Environment: HP Quality Center 9.2/10, QTP 10.0, J2EE, JSP, WebServices, Oracle 10g/11i

    Confidential,White Plains, NY Feb 2010 – May 2011
    QA Analyst

    Confidential,are one of the world’s largest hotel and leisure companies. They conduct hotel and leisure business both directly and through their subsidiaries. Their brand names include St. Regis, the Luxury Collection, Whotels, Westin, LeMéridien, Sheraton, FourPoints. Through their brands, they are well represented in most major markets around the world. Their operations are grouped into two business segments, hotels and vacation ownership and residential operations. Their hotel business emphasizes the global operation of hotels and resorts primarily in the luxury and upscale segment of the lodging industry. Their hotel portfolio included owned, leased, managed and franchised hotels totaling 897 hotels in approximately 100 countries, and is comprised of 74 hotels that are owned or leased or in which they have a majority equity interest.

    Responsibilities:

  • Involved in developing various test plans and test cases for different versions and applications using Quality Center.
  • Involved in executing test plan test strategy and test scripts for stress/load testing and worked with infrastructure group to perform stress/load testing.
  • Attended daily/weekly meetings with developers, application managers, and business partners to discuss upcoming software releases and test cycle results
  • Responsible for Regression Testing of products using Quick Test Professional (QTP), for every new release to validate that the new enhancements have not caused any issues when compared to existing functionality.
  • Involved in reporting the bugs to the bug tracking system and prepared the bug reports.
  • Coordinated with Developers for Defect analysis and performed Regression Testing
  • Bug fix testing was done on different releases of the tool.
  • Environment: HP Quality Center 9.2, QTP 9.5, ASP.NET, XML, HTTP, HTML, SQL Server 2005,.

    Confidential,Franklin Lakes, NJ Jan 2008 – Jan 2010
    QA Analyst

    Online Prescription (Rx) Services
    Confidential,an independently managed subsidiary of Merck & Co is the nation\'s leading provider of comprehensive prescription drug benefit programs, specializing in health care cost management and supporting improved patient care. Users can register at the website order new prescriptions, prescription refills, request renewals and check their prescription order status.

    Responsibilities:

  • Involved in analyzing business requirements and prepared test plans and test case documents.
  • Developed automated scripts and executed them using WinRunner.
  • Performed all phases of end-to-end testing which includes Functionality testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing, unit testing and Smoke testing of the Application, its interfaces and Client-Server Utilities using Mercury Interactive Tools.
  • Involved in Performance Testing, Stress Testing using Load Runner.
  • Used Mercury Suite (Winrunner, Test Director) for test script and defect management.
  • Executed SQL queries in SQL Navigator to verify backend data.
  • Developed complicated SQL queries to very data in tables after data migration.
  • Environment: Quality Center 9.2, QTP 9.5, J2EE, JavaScript, HTML4.0, XML, Oracle, JDBC, SQL

    Confidential,Cambridge, MA Apr 2007 – Jan 2008
    QA Analyst

    Project: Clinical Trail Management System (CTMS)
    This project involves building a multi-tier web-enabled system. The system supports the management of clinical trials. The trial documents and reports from a paper-based system have been migrated to the web to provide accurate, timely, and consistent clinical data to both sponsors and other internal clients to support the needs of the business.

    Responsibilities:

  • Involved in testing on all stages of System Development Life Cycle.
  • Developing Test Plans and Test Specifications as per user’s Business Requirements.
  • Estimated the time frame for all testing types according the project plan.
  • Developed Test Cases and Test Scripts for Functional, and Regression testing according user functional requirements.
  • Executed Functional and Regression Test Scripts manually against expected results.
  • Analyzed and documenting test results, and participated in acceptance sign-off process.
  • Involved in Identifying & tracking bugs and closely working with the development team to ensure the bugs are fixed.
  • Environment: Quality Center 8.2, Test Director7.6, QTP 9.0, Java, J2EE, JSP, JavaScript, XML, XSL, CSS, Eclipse, Weblogic6.1, Apache, Oracle8i, Test Director and Unix.

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