BACKGROUND SUMMARY:

• Over 6 years of experience in Software Quality Assurance on different platforms
• Expertise in testing Web based, Client Server, N-tier Applications
• Proficient in analyzing Business/System requirements and Use cases
• Experience in prioritizing requirements and resolving conflicts among gathered requirements
• Good knowledge on SDLC Methodologies like Waterfall and Iterative methods
• Expertise in defining test methodology, creating test plans, preparing documentation and implementing test strategies during Software Development Life Cycle (SDLC). Knowledge and experience in every phase of Quality Assurance Life Cycle (QALC)
• Expertise in implementing established standards/procedures/QA methodologies; design, manage and maintain overall testing framework, test planning, test design, building/executing/automating tests; develop/execute detailed test cases and report test results
• Worked closely with Release, Change Management, Data and Environment Teams
• Strong knowledge of Integration, System, Functional, Regression, Performance, Load, Stress, Smoke/Sanity, User Acceptance Testing
• Expertise in Manual, Automated testing in the process of End to End Testing
• Proficient in using HP’s Test Management Tool Quality Center for Test Planning , Requirements management, Defect tracking and Reporting
• Analyzing the Defects and interacting with the developer’s and team members in fixing the defects
• Good experience in Backend testing of Oracle and SQL Server databases to check the data integrity
• Developed Automated functional test scripts using QTP by creating check points, data table, break points and adding user defined functions
• Expertise on working with Microsoft Office Suite( Word, Excel, Power Point)
• Experience performing Load test using HP Performance center
• Conducted cross browser and Cross Platform testing to check the compatibility of the content with different Browsers like IE, Netscape, Safari and Mozilla Firefox
• Successfully facilitated Test Case and Defect review meetings
• Excellent problem solving skills with strong technical background, quick learner and excellent team player, ability to meet tight deadlines and work under pressure

TECHNICAL SKILLS:

Testing Tools:

QTP, Quality Center, Test Director, WinRunner, Rational Tools, Performance Center, Load Runner

Databases:

Oracle, MS SQL Server

ETL Tools:

MS SQL Server Integration Services (SSIS), Informatica Power Center

Web/App Servers:

IBM Web Sphere, IIS, Apache

Programming Languages:

SQL, PL/SQL, C, C++, Java, HTML

Microsoft Tools:

MS excel, MS word, MS Visio, MS Project and MS PowerPoint Studio.

Database Tools:

Toad, SQL Server Management Studio, SQL*Plus, SQL*Loader, SQL Server Profiler.

Operating System:

Windows, Windows NT 4.x/9X/2000/XP , UNIX

PROFESSIONAL EXPERIENCE:

Confidential,

San Ramon, CA

QA Analyst

Jan 10 to Sep 12

Confidential,to migrate from ATM, FR, and TDM networks to Ethernet networks, the IPAG network will provide resilient and scalable Ethernet infrastructure. A cornerstone of the Next Generation outside Plant (NGOSP) initiative, the Metro Ethernet Strategy includes the deployment of two new infrastructure devices. These devices are called Internet Protocol Aggregation devices known as IPAG. There are two different IPAGs with different hierarchy, size and functionality. These devices are called the IPAG1and IPAG2 respectively.

Together IPAG1 and IPAG2 represent the “IPAG network.” The IPAG network will be the primary metro transport platform for Ethernet, L2 VPN, L3 VPN, and L3 (IP)-based services throughout AT&T’s 22-state local serving area.

RESPONSIBILITIES:

• Involved in Functional Testing, Regression Testing, End-to-End testing, Performance and System testing of different applications
• Developed the High Level Test scenarios, defined the Test cases and designed effective Test Plans to ensure applications are tested as per the business specifications
• Developed the Data Request sheet to match the business requirements and interacted closely with the Data and Environment team
• Conducted Defect Triages and worked towards the resolution of the defect
• Involved in loading the Detailed Test Cases, Business requirements in HP Quality Center
• Developed the Traceability Matrix as per functional specifications
• Involved in submitting Defects in Quality Center and regularly checked the status of the defects and worked closely with Developers to resolve it
• Involved in Business Object Report testing to verify if the data is populated correctly and is accurate
• Coordinated with the client and ensured their additional requirements and modifications were updated and implemented in the application
• Communicated with PMO, Customers, Client and other Stakeholders for updates and to resolve issues
• Performed Load testing using Performance Center
• Designed test sequences to test loads between highest performance and peak level usage
• The average CPU usage response time hits/sec are analyzed for each scenario
• Gathered the results from each test run and conducted in depth analysis on the transaction response times and performance of each server
• Generated detailed reports that include graphs and tables for various performance object counters and application transaction times
• Worked and coordinated with both the onsite and offshore teams in meeting the project deliverables and project deadlines.
• Involved in Backend testing of the database by writing SQL queries to test the integrity of the application
• Involved in providing support for UAT Testing
• Prepared Test Summary Report, Defects Report and Status Reports and communicated effectively with business on day to day progress of the project activities and issues associated with the project
• Documented the Business requirement Vs Actual Result in the form of the screenshots, on how the testing was performed for each Test case/Test Scenario to achieve the expected result as per the BPE’s and gain approvals

ENVIRONMENT: HP Quality Center 11.0/10.0/9.2, Oracle 11i/11g, Windows XP, Microsoft Office Suite, HP Performance Center, Java, J2EE, XML, HTML, Business Object, IBM Mainframes

Confidential,

Warrenville, IL

QA Engineer

Sep 07 to Dec 09

The Project was a Financial Audit Application. The warehouse is build to provide a central data repository for client data activity. Management reports, Ad hoc reports are generated from this data mart to provide more flexible analysis. Informatica is used to load the data into data warehouse.

RESPONSIBILITIES:

• Involved in Functional Testing, Regression Testing, Backend Testing, end-to-end testing and System testing of various ETL jobs designed using Informatica PowerCenter
• Created Test Analyzed the Business requirement High Plans, Test Cases
• Created and executed functional and regression test Scripts using QTP
• Created Test plan, Test Cases, Test Scripts and Test Steps for all the modules in Quality Center
• Detecting bugs classify them based on the severity and reporting them and filed in Quality Center
• Designed traceable matrix for better defect tracking and improve the testing process to meet the deadlines
• Performed Backend testing of the data base by writing SQL queries to test the integrity of the application
• Assisted in training the UAT users upon implementation of the developed system to familiarize them of its functions and operations
• Worked closely with the Architects, Business Analysts, Developers and DBA team for knowledge sharing and to resolve issues
• Coordinated with the client and ensured their additional requirements and modifications were updated and implemented in the application
• Created and maintained Regression Test Scripts for overall business process and executing them in QA Environment as well as Production Environment
• Tested application security features, including session expiry, passwords and compatibility across multiple browser types
• Communicating with management, customers, and other stakeholders for updates and to resolve issues

ENVIRONMENT: Informatica PowerCenter, C#, VB.NET, ASP.NET, IIS, HTML, DHTML, XML, UML, Windows XP, Oracle10g, SQL Server 2005/2008, QTP, Quality Center 9.0/9.2, MS Office.

Confidential,

Baltimore, MD

QA Analyst

Sep 06 to Aug 07

Online Banking is a comprehensive integrated application software solution programmed in JAVA and HTML, which has been developed to extend the facility of banking right into the consumers Desk. The System consists of two modules one with security (SSL) i.e. the user has to login with a password before he can use the services of the bank and the other is without security available to all. The unsecured module consists of advertisement of banks products and services like Investment schemes, Loan schemes, Credit Card information, and Application forms. The secured module consists of Business Applications like Fund transfers, Balance Inquiries, Statement of Account.

RESPONSIBILITIES:

• Involved in defining the Test scenarios, Test cases and effective Test plans to ensure applications are tested as per the business specifications
• Involved in preparation of Traceability Matrix as per functional specifications
• Involved in testing of marketing and online services pages of Banking Application (Banking and Investment Personal/ Business Products) and Services (On-line banking: Checking, Saving, Loans, Applications and Credit Cards)
• Involved in creating test cases according to the functional specifications, executed and compared the actual Vs expected results, logged the test results
• Performed different types of testing like Functional, GUI Testing of the web application
• Involved in conducting cross browser and Cross Platform testing to check the compatibility of the content with different Browsers like IE, Netscape, Safari and Mozilla Firefox
• Involved in submitting Defects in Quality Center and regularly checked the status of the defects and worked closely with Developers to resolve it
• Performed POC and identified the scenarios to be automated/not automated
• Created and executed automated test scripts using QTP for whole life module and Regression testing using QC
• Created standard check points, text check points, table check points and bitmap check points
• Created global data table using data driven tests to validate the same scenario with different test data
• Involved in preparing Test Summary Report, Defects Report and Status Reports
• Involved in Backend testing of the database by writing SQL queries to test the integrity of the application
• Involved in providing support for UAT Testing
• Worked with Developers, Business Analysts and Project managers to achieve project goals timely and effectively

ENVIRONMENT: HP Quality Center 9.0, QTP, Java, J2EE, Oracle 9i, SQL Server 2005, HTML, Windows XP.

EDUCATION:

• Master’s in Electrical and Electronics Engineering
• Bachelor of Technology in Electronics and Communication Engineering