Quality Assurance Specialist Resume New Jersey, NJ - Hire IT People

PROFESSIONAL SUMMARY

Extensive experience in data entry and customer service in a variety of working environments. Expert in Excel and data entry with no errors. Eager to begin and available immediately.

Skills

Proficient in MS Word and Excel including running reports and macros, Windows XP, Fax, Copier, High-Speed Internet, and Telephone. 10,000 kph.

Professional experience

Confidential,

Quality Assurance Specialist/ Apr 2009 to Aug 2009

Called perspective clients from the local yellow pages directory in various cities and offered subscriptions for the local newspaper in a home based environment

Confidential, Nov 2000 to Jul 2008
Quality Assurance Specialist/ Claims Representative

Audited claims based on policies and procedures
Adjusted claims
Processed claims based on policies and procedures
Data entry
Customer service
Received spot awards and bonuses over the years

Confidential, Jan 2000 to Aug 2000
Service Associate

Insurance inquiries for durable medical equipment needed
Called potential clients
Customer service
Insurance billing and coding

Confidential, Jul 1999 to Jan 2000
Claims/Customer Service Associate

Alpha-numeric data entry (12,000ksph)
Processing medical claims
Production requirements of at least 1,000 claims per day with 2% error rate
ICD-9 coding
ABN validation of Medicare and Medicaid claims

Confidential, Jan 1999 to Jul 1999
Customer Service/Literature Rep

Answered phones
Data entry
Assisted customers in tracking of UPS packages, scheduling pickups and deliveries

Education

Certified Medical Office Assistant
High School Diploma

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Quality Assurance Specialist Resume

New Jersey, NJ

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