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Sr.qa Analyst Resume

Atlanta, GA

Professional Summary

  • Over 8+ years of experience in information technology in Designing, testing, maintaining, validating and troubleshooting of Client /Server and Web based applications for corporate enterprise.
  • Participated in requirement gathering sessions to understand and document the existing business processes.
  • Extensive experience with process modeling using UML, flow charts, task diagrams.
  • Experience in working with Agile methodology and online testing.
  • Well versed in project management tools like MS-Project for status reporting and planning.
  • Co-ordination with Business, Developers, Testing Team and End Users.
  • Received recognition as a strategist and in improving efficiency and accuracy of work.
  • Experience in working with RDMS like DB2, Oracle, and MYSQL.
  • Experience on Unix Shell Scripting on vi editor to validate the backend data and to verify if the expected data is populated.
  • Excellent experience in developing Test cases and Test plans in manual and automated test environment.
  • Proficient in like Mercury Tools, Quality Center 9.2, Win Runner 7.01, Load Runner 8.0, Test Director 8.0 and Quick Test Professional 8.0.
  • Good experience with all phases of Software Development Life Cycle (SDLC).
  • Involved in entire QA Life Cycle which includes Designing and Developing and Execution of the entire QA Process and Documentation of Test Plans, Test Cases, Test Procedures and Test Scripts for the Relational Database, WEB, and Client/Server applications .
  • Experience on Testing such as Functional Testing, Positive Testing, Negative Testing Regression Testing, System Testing, Black box testing and User Acceptance Testing(UAT)
  • Excellent Experience in creating and executing Test Cases, Test Scripts from Requirements Documents, Business Requirement Documents and Use Case Documents and Test Scenarios
  • Extensive experience in implementing QA methodologies
  • Experience with programming Technologies like XML,VB.net, HTML and SQL
  • Experience in estimation of test effort and coordinate test schedule with overall project schedule.
  • Experience in developing business based functional test scenarios.
  • Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
  • Strong logical and analytical skills and communication skills.

Technical Skills:

  • Operating Systems : Win 95/98/00/NT/XP, UNIX, MS-DOS.
  • Testing Tools : Quality Center 9.2 Test Director8.0, Load Runner 8.0, Quick Test Professional 8.0,Win Runner 7.01.
  • Programming Technologies : C, C++,SAP,SQL, PERL,UNIX/LINUX Shell Scripting,.Net 1.1.
  • SAP : SAP ECC 6.0, SAP IS-OIL.
  • Web Development : Java, HTML, XML.
  • Front End Tools : Visual Basic 6.0
  • MS-Suite : MS-Word, MS Excel, MS Outlook, MS Access.
  • Data Bases : Oracle 11g, MS-Access, DB2, SQL Server 2000/7.01.
  • Additional Skill Sets : MS Office, XP/2003, Toad & Word Perfect


Confidential, Atlanta GA Dec' 06 - Till date
SR.QA Analyst

ICE\'s electronic platform is the gateway to an open market place - one in which each participant has access to real-time price discovery and trading functionality. It is the first energy market place to offer electronic access to both futures and OTC markets allowing participants across the globe to optimize trading operations and strategies through seamless execution on a single platform. Electronic trading is available through a variety of interface alternatives, including ICE\'s Internet-based front-end, Web ICE,
Proprietary front-end systems via ICE\'s API, Independent software vendors(ISVs) and Brokerage firms.

I worked on multiple projects for ICE such as Web ICE, CCX, iMpact, Platts, Web-OTC, Nybot.

It was web based application and client-server application coded in Java, in which I have done GUI testing, smoke testing, Ad-hoc testing, functional testing, user-acceptance testing(Live Production Testing).


  • Maintaining and managing test lab environment using Quality Center 9.2.
  • Preparing test plan and writing test cases using Quality Center.
  • Executing the test cases according to the requirement.
  • Experience Software and Hardware Testing.
  • Experience in testing for Letter of Credits, Standbys Letter of Credits.
  • Strong knowledge in Import/Export business.
  • Experience Global Trade Management, Trader\'s and Scheduler\'s Workbench and Materials Management.
  • Extensive experience in conducting UAT and moving objects into production for SAP IS-Oil.
  • Experience Import Management, Export Management, Trade Preference Management and Trading solution Portfolio.
  • Strong knowledge in Trade Finance and Bankers Acceptances.
  • Extensive experience with Electronic Data Interchange Module, Operating System Platform Module, etc.
  • Extensive experience with process modeling using UML, flow charts, task diagrams.
  • Experience in testing of FIX Protocol.
  • Has very good knowledge in IS-Oil TSW for Stock Projection, Bulk scheduling and physical inventory.
  • Experience in Financial, Retail and SAP IS-Oil.
  • Experience in working with Agile methodology and online testing.
  • Experience on Unix Shell Scripting on vi editor to validate the backend data and to verify if the expected data is populated.
  • Experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing (UAT).
  • Has worked on SAP IS-Oil TSW master data like Transport system, location and material, partner role.
  • Managed resources for black box testing, white box testing code coverage analysis and testing automation for SAP IS-Oil support project.
  • Excellent experience in trading with OTC and Futures Markets like OIL, Crude OIL, Power, Energy, Coal, Coffee, Cocoa, Brent, FX, Sugar, Russell, etc.
  • Experience in Transparent trade processes, Controlled risk.
  • Good skills with Linked Orders and Options pricing and setting the Clearing accounts.
  • Quality Compliance at all phases in the project
  • Strong knowledge in PERL Scripting.
  • Opening defects in form of change request using star team and following them until they are fixed verified and closed.
  • Used Quest central as an interface for database where I used to write SQL queries to retrieve the data from database.
  • Executed test scripts using Quick Test Pro (QTP) 8.0.
  • Performed End-to-End testing of full functionality.
  • Extensively used UNIX commands to access and validate the test results.
  • Verifying the data by using backend verification tool such as TOAD and SQL.
  • Actively involved in the Chicago Climate Exchange Project for testing in various aspects and environments.
  • Have undergone various training sessions including trading, dealing and other major
  • Functionalities of the trading platform.
  • Dealing with QA release managers, test leads and developers.
  • Keeping track of all bugs filed CR entered and maintaining the weekly status reports.
  • Worked in different environments like FT, Staging, Prod-Support, Production etc.
  • Developed test automation scripts for Regression, Functionality, and GUI testing.
  • Testing such as Positive Testing, Negative Testing, System Testing, Black box testing and User Acceptance Testing (UAT).

Environment: Quality Center 9.2, Test Director 8.0, Quick Test Professional 8.0, Star Team 2005, FIX Protocol, SAP ECC 6.0, SAP IS-OIL, JAVA, XML, J2EE, Web Sphere, TOAD for back-end testing using PL-SQL,C++, Unix/LINUX Shell Scripting, PERL, Windows XP professional, and MS-office 2003.

Confidential, Marlborough, MA Sep'05 - Nov'06
Quality Assurance Engineer

Confidential is a full service travelers national wide. The application involves E-services application the customers logging on to their online account and can access many of their daily financial services at any time and from any where in the world. We contract with financial institution consulting and survey firms. They may survey your opinions on our behalf or analyze financial data to help us identify trends and determine what future services may be of value to you. DCU is a not-for-profit, member-owned financial cooperative.


  • Create and maintain test plans that ensure comprehensive testing according to systems specifications.
  • Involved in all phases of software testing life cycle.
  • Creating and maintaining test plans and test cases. Documenting bugs, communications with development teams on bug resolution.
  • Performing Feature List/Boundary/Performance/Stress testing.
  • Building single and multiple server topologies - test beds, for development and testing purposes
  • Daily Build Verification Tests on newly deployed builds
  • Creating and editing Help and User Documentation files for the above interfaces.
  • Involved in system integration and deployment on smoke tests.
  • Plan, develop, and execute test scripts for functional, system and regression level test cases using Quick test Professional.
  • Anticipate potential software problems by creating exhaustive test scenarios that ensure comprehensive testing.
  • Interpret user problems and suggest appropriate system change proposals to correct defects and to enhance system functionality and performance.
  • Perform Load, Stressand Performance tests using Load Runner.
  • Work in a Project Team environment and Interact with technical staff in ensuring error free software, technical reference manual, and user guides.
  • Document and track software defects using Test Director.

Environment: .NET 1.1, VB Script, XML, Oracle 8.1, Test Director 8.0, Quick Test professional 8.0, and
Load Runner 8.0.

Confidential, Jacksonville, FL Jan' 05 - Sep'05
QA Engineer

Worked as QA Tester with Confidential of Florida, where I was involved in testing all kind of Health insurance applications like Web based (Internet and Intranet) where the Confidential members can login and see there claims. Mainframe (TSO) application which is an interface with the database and was used by the customer representatives where the Reps can login with there user names and see all the data related to Confidential members and also involved in back end testing. My major project was My Active Rewards where the member gets the rewards to opt in into the club depending on the survey conducted by BCBS.


  • Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application.
  • Studied the application performance for varying Loads and Stress conditions Using Load Runner.
  • Involved in all stages of testing process-Development of Test Plan and Test cases based upon requirements for Functional Testing, Regression Testing, Integration Testing and support for User Acceptance Testing.
  • Involved in back end testing where the flat files were loaded into the database and also extracting the data into flat files from database
  • Used Quest central as an interface for database where I used to write SQL queries to retrieve the data from database.
  • Executed test scripts using Quick Test Pro (QTP) 8.0.
  • Performed End-to-End testing of full functionality.
  • Used Test Director for tracking and reporting defects, enhancement requests, and assess the real status of project throughout the life cycle.
  • Validated the flat files that were extracted from database.
  • Worked with Business Analyst in resolving some issues in the project
  • Involved in white box testing where I was involved in debugging the PL/SQL code
  • Developed test automation scripts for Regression, Functionality, and GUI testing

Environment: Quick Test Pro (QTP) 8.0, Load Runner 8.0,Test Director 8.0, TSO (Main Frame), DB2, Mainframe (TSO),MS office, Windows XP Professional and UNIX.

Confidential, Jacksonville, FL Jun'04 - Jan'05
QA Tester

Confidential based in FL offers various insurance policies to the customers such as Health life and auto Insurance. I was involved in automating health insurance application. This application was designed in such a manner so that agents can log into the application and provide details of various health insurance and quotes to the customers


  • Was Responsible in developing Test Plans and Test Cases after analyzing Business Requirement document and Use Case Documents
  • Worked closely with the business analysts and developers to identify the processes that can be automated
  • Modified and wrote test scripts using Win Runner
  • Enhanced the test scripts by inserting checkpoints
  • Involved in Functional testing of web pages using Win Runner.
  • Conducted Performance test for web applications using Load Runner.
  • Responsible for System Testing, Regression Testing and Acceptance Testing.
  • Parameterized some of the test cases to check the functionality over multiple sets of data
  • Executed test cases both manually & automatically
  • Good interaction with Development, Project management and User group.
  • Submitted defects and followed up with development team.

Environment: Test Director 8.0, Load Runner 8.0, Win Runner 7.01, Windows2000, VBScript, JavaScript, SQL Server 2000/7.01

Confidential, Bloomington, Northbrook, IL Mar '03 - Jun '04
QA Analyst

Confidential Company is one of the largest property and casualty insurers in the world. I was involved in automating the web based insurance application dealing with Personal Property Quote (PPQ). The Web based PPQ Application is designed and developed, in such a manner that the company's agents can login and provide detailed and multiple Property Quotes to their customers. The First phase of the project deals with only five States.


  • Developed an Automated Testing Methodology for Mercury Interactive Win Runner test tool containing a set of customized functions, which facilitate the generation of accurate and robust test scripts.
  • Developed automated Win Runner scripts for PPQ web applications using totally Data-Driven Automated Testing Methodology.
  • Specific functions were developed for a number of Win Runner-supported platforms, Client/Server applications, and Web/E-Commerce applications.
  • Used Test Director for Defect Management and to analyze the variation between the expected and actual results.
  • Was responsible in preparing Test strategy document, Test Plan, Test Scenarios, Test Procedures, Test Cases and Test Scripts.
  • Involved in automating Functional, Regression, Integration and System testing.
  • Used Load Runner to check the performance of the PPQ application. Maximum users allowed at any given time are not more than five.
  • Participated in Requirement meetings and Detail Design meetings for understand the functional requirements of the PPQ application.
  • Performing SQL queries to verify GUI front-end results and to extract and manipulate data to satisfy test cases/requirements.
  • Also involved in testing the PPQ Application manually as per business requirements.

Environment: Win Runner 7.01, Load Runner 7.6, Test Director 7.6, Lotus Notes 6, Java, XML, J2EE, Web Sphere, DB2, SQL, 2000, XP.

Confidential, India Mar '02 to Feb'03
Test Engineer

The project involves complete testing/QC of billing & account management system. The system handles accounts of retail customers and their billing details for basic telephone and wireless services Application


  • Identified the areas to be automated and wrote Manual test cases for testing the functionality of the application's initial builds.
  • Automated test cases using Win Runner during the functional testing and regression testing phases
  • Executed Data-Driven tests to check application performance with different sets of data using data table files. Also performed Security testing, Compatibility testing and Recovery testing.
  • Prepared user manual for the end users.
  • Interfaced with developers to resolve technical issues.
  • Prepared test metrics on a weekly basis to know the status of the application
  • Participated in QA Team meetings and walkthroughs or weekly QA testing reviews
  • Used Test Director for bug tracking, test case management, and analysis and reporting.

Environment: Windows 2000/2003, Visual studio.NET, C#, ASP.NET, ADO.NET, DHTML, XML, XSLT, IIS 6, SQL Server 2000, VSS, Visio, Test Director, and MS Project

Confidential, India Jan '01 - Feb '02
Test Engineer

Confidential is a system to manage growing financing/leasing business. This system is designed for multi-country operation. Confidential involves Proposal, Pricing, and TCM and Portfolio sub-systems. Each customer is given at least one proposal/quote using pricing and TCM (terms and conditions manager) sub-systems information. When the customer accepts a particular proposal/quote, it becomes a contract. Portfolio sub system handles all the subsequent transactions with the customers like storing all the necessary information, billing, accounting and settlement. Many Enterprises allows users to create their own model using Internet Applications. The collected data from web will be processed and ported onto Oracle database.


  • Tested the Pre-Existing Functionality and newly added Functionality to the web site manually.
  • Involved in writing Test Plan, New Test Cases for this module
  • Conducted Functionality test, Performance test, Usability test, and Integration test
  • Performed Positive test, Negative test, Stress testing and System testing and GUI test
  • Generated test data / Creating test cases as per business requirement
  • Used Test Director to report and track defects and execute performance tests and Used as a Data management tool
  • Documented and reported the test results.

Environment: Visual Basic 6.0, Oracle 7.3 and Windows NT 4.0, Win Runner 7.01 TestDirector7.6.

Confidential, India Jun '01 - Dec '01
Test Engineer

Confidential is one of nation's oldest and largest insurance and financial service organizations. They provide different types of insurance like Health, Life, Fire, and Property etc. As a QA analyst I was involved in testing the insurance portal for functionality and GUI.


  • Developed manual test plans and developed test scripts and test cases.
  • Tested functionality, GUI and performance requirements of the web application.
  • Conducted regression testing on each new build identified software errors and interacted with developers to resolve issues.
  • Used Test Director for bug tracking, test case management, analysis and reporting.

Environment: Windows 2000,Linux, ASP, ADO, DHTML, XML, IIS 6, SQL Server 2000, VSS, Visio, MS Project, Test Director 7.6, WinRunner7.01.

Confidential, India Jan '01 - Jun '01
Test Engineer

Main features of this project are calculation of employee salaries, allowance like Medical, tax and many more based on employee's data. Loan repayment, Advances, Medical, accidental insurance, welfare funds calculations. The Application was developed in Java and Oracle in Windows NT/Unix.


  • Designed in developing SQA Repository.
  • Investigating software bugs and interfaced with developers to resolve the server one defects before Using SQA Test Log viewer.
  • Involved in Black Box Testing.
  • Developed Test hierarchy.
  • Performed Unit testing and Integration testing and also involved in White Box Testing with the help of development team and rest of team members.
  • Analyzed user requirements and functional specifications to create Test Cases and procedures for System Testing.

Environment: Visual Basic 6.0, VBScript, ASP, Visual Interdev 6, Visual SourceSafe 6.0, SQL Server 7.0


  • Bachelor of Engineering (Computer Science & Engineering).