Quality Analyst Resume
SUMMARY:
4 years and 10 months of experience in Banking & Confidential related projects which includes more than a year of experience with Confidential .
TECHNICAL SKILLS:
Operating Systems: MS - DOS, Windows 98, 2000, WINNT, Windows XP
Desktop Applications: MS Office, Citrix
Web technologies: HTML, CSS, JavaScript
Database: MS Access, SQL
Programming languages: VB .Net
PROFESSIONAL EXPERIENCE:
Confidential
Platform: Windows XP, Citrix
Quality AnalystResponsibilities:
- Uploading data in SAP Data base and creating BPs and CPs through Upload process
- Pulling Reports of the customer details which they require in Segment Builder
- Pulling data through quick viewer
- Finding and Updating information of DUNS number and Sic code and relationship
- Creating Activities and Leads
- Creating Business Partners and Contact Persons
- To Update the Customer information in SAP Data base
- Data Hygiene Reporting (Monthly twice) etc.
Confidential
Platform: Windows XP, Citrix
Approver
Responsibilities:
- To Update the Customer information in Tactical Tool
- Check For Regulation and Listing
- Check Address proofs and Nature of Business
- Processing as per the entity Categories
Confidential
Platform: Windows XP, Citrix
Quality Check
Responsibilities:
- To Update the Customer information in Deutsche Bank Tool.
- Mapping The Counter Parties
- Creating The Customers Org Ids under Correct Hierarchy and mapping process.
Confidential
Platform: Windows XP, Citrix
Team Member
Responsibilities:
- To cleanse customer information. Check for the authenticity of name, present status of entity, HQ address, regulation and listing with the DB authorized websites etc.,
Confidential
Platform: Windows XP, Citrix
Quality Analyst
Responsibilities:
- To ensure the data which is fed in to the customer system at the time of account opening is correct and also check the account is opened correctly with the required details. Accounts are opened for small business.
Confidential
Platform : Windows XP, Citrix
Review team member
Responsibilities:
- This process involves remediation of customers for small business, which includes all risk. This involves checking customer database, validating and approving his Identity.
- Training the new executives in the process and putting them in production.
- Preparing a training Manual for the new trainees