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Senior Qa Engineer Resume

San Jose, CA


  • Having 9 Years of Experience in software quality discipline with commercial business-oriented software applications
  • Proficient in Analyzing System & Functional Specifications, Use Cases, Business Requirements, Business Rules to Identify Test Requirements, Write Test Plans, Design Test Cases, Test Scripts, Test Data, and Execute Test Runs
  • Experience with Manual testing and Exposure to Automation Testing with tools like HP Quick Test Pro 8.2 & Load Runner
  • Expertise in defect tracking system and bug life cycle using HP Quality Center, Test Base, Clear Quest & Test Director.
  • Worked in Banking, Telecom, and Securities & Retail Domains.
  • Involved in GUI, Functional Testing, System Testing and User acceptance Testing.
  • Involved in ETL based, web based BO Reports Testing & Data Migration Testing.
  • Worked in Service Oriented Architecture (SOA) during integration, XML & Web Services testing.
  • Expertise in Defect Tracking, Report generation and requirement tracking through out the test life cycle using QC.
  • Worked in Data Base testing using TOAD and SQL-Developer for Oracle and DB2.
  • Involved in recruitment activities like CV scrutiny, conduct telephonic as well as personal interviews.
  • Good understanding of SDLC, STLC & worked in V-model Testing methodology. Have got exposure to sagile testing methodologies also.
  • Experience in Establishing QA Procedures / Standards to meet ISO/CMM-I Standards
  • Participating in regular project status conference calls related to testing.
  • Involved in Test planning, resource allocation, QA task assignment, test status reporting as per release schedule
  • Involved in Preparing and Reviewing of Checklists, Test Metrics and Status reports.
  • Handled a team size of 5 to 12 for the last 4 years on different projects & also worked as Onsite QA Lead coordinator.
  • Having Onsite & Offshore Co ordination Experience for 4 Years.
  • Good Working experience with Mainframe Environment as a User level.
  • Well versed in Test Design using Model Based Testing (MBT) Approach using BoUML tool & successfully implemented Orthogonal Array tool for test cases optimization.
  • Extensive working knowledge on MS word, Power point, Excel & possess good working knowledge on MPP & Share point.
  • Quick Learner and willing to work in New Technologies.
  • Self-motivated and innovative with strong problem-solving skills. Currently pursuing PMP certification.
  • Good Communication, Interpersonal skills and strong Team player with proficiency at time management, multitasking, able to meet deadlines and handle changing priorities


Operating Systems

Windows Vista / 2000 / NT/ XP

Test Automation Tools

HP QTP, Load Runner


SQL Server 2000, Oracle 9i


Java, C,VB, XML

Application / Web Server

Web logic

Defect Tracking Tools

Quality Center, Test Director, Bugzilla, Test base


TOAD, SQL Developer ,Mainframes, MS-OFFICE 2003, MS-OFFICE 2007,


Project - SBSA Credit Jan'12 to Till date
Client - Confidential, San Jose, CA
Role - Senior QA Engineer/ Test Lead

Confidential, has established as a leader in banking technology in South Africa, where they deliver services through more than 1000 points of representation. They also service 18 sub-Saharan countries and 21 countries on other continents, including the key financial centers of Europe, the United States and Asia. Standard Bank is involved in community activities including: * Sponsorships - They sponsor cricket and soccer events and the Joy of Jazz festivals. * Bursaries - these are awarded to top performers. They subscribe to the Code of Banking Practice, a set of principles governing banking in South Africa and ensuring the highest standards of professionalism, integrity, and fairness.


Being a Senior QA Engineer/ Test Lead,

  • Understanding of application and Analyzing FSS requirements. Analyzed and reviewed the software requirements, functional specifications and design documents.
  • Providing application and FSS walkthrough to the team.
  • Preparation of Requirement gathering document & uploading the same in QC.
  • Preparation of High Level Estimates, WBS & Schedule of the Project. Revise them on a need basis.
  • Resolving the queries raised by team, Prepare & Review the Test Artifacts including Test Plan & Test Strategy.
  • Preparation of KT documents as knowledge Repository.
  • Preparation & Review of Test cases for all functional Requirements in QC. Designed detailed test cases for testing software functionality.
  • Execution of test cases & review of Bugs. Involved in System testing, User Acceptance testing, Deployment Verification Testing & Production fixes Testing & Regression Testing.
  • Work closely with software developers and take an active role in ensuring that the software components meet the highest quality standards.
  • Representing the TRIAGE from Testing Team to discuss on the defects.
  • Ensured that defect reports were documented, maintained and monitored.
  • Training the new resources and preparing the functionality documents for future reference.
  • ReviewedTestDeliverables to ensure compliance to theStandards/procedures as defined by PMO.
  • Actively Involved in Daily review (Sunrise/ Sunset) meeting as part of Lean Initiative.
  • Lead the team of 8 and responsible for delegating the work to the offshore sites in India and coordinating with different developers and Business Analysts at Onsite
  • Test Management and Co-ordination with Offshore for entire testing life cycle.
  • Preparation of Metrics, DSR, WSR, Dashboard, Capacity Utilization, Daily Productivity, Project Tracker & Test Audit Template, Comprehensive Checklist for Projects, Timesheets, Management Information System (MIS) report, Quarterly business review reports, Root Cause Analysis report
  • Create Awareness on the Process Initiatives to the Offshore team end ensured they are followed to meet quality process agreed between SBSA and Client.
  • Preparation and delivery of Test Closure report.

Environment: HP Quality Center, SQL Developer, Mainframe Application, GUI Application.
Testing Tools: Manual Testing, QC 9.2, MS Office

Project - SSIA PnA Jan'10 to Dec'11
Client - Confidential, Boston, MA
Role - Test Lead/ Senior QA Analyst


Being a Test Lead includes/Senior QA Analyst,

  • Analysis of the FSS & Identification of the change. Understand the Requirements from Business Perspective & Identify gaps.
  • Preparation of test cases & Review of all the Test deliverables.
  • Ensured the deliverables are sent on time & all the SLAs are met.
  • Co-ordinate with Onsite and resolve day to day Issues. Interact with clients on the Issues in the Project.
  • Preparation of Status Reports - Weekly Timesheets, Weekly Status Reports, Daily Status Reports.
  • Timely Escalation of Issues.
  • Test Reporting & Cascading Information on a timely manner to both Onsite & Offshore.
  • Preparation & Review of knowledge sharing documents.
  • Improvised the Status reporting, Issues consolidation Sheet, SMTD & prepared Process document (ppt).
  • Reviewed all the deliverables thoroughly and maintained Review Tracker appropriately.
  • Assisted PM in the Estimation techniques & Involved in the validation/review of SMTD, Dashboard for WMS team.
  • Ensured WSR, DSR, Ecube, Atrack, Dashboard entries & uploading of documents are done on time.
  • Worked on Audit checklist, Created checklist for the standards to be verified for any deliverable document.
  • Conducted Sunrise and sunset meeting as a part of Lean Initiative.
  • Prepared inputs for LAM & Dashboard.

Environment: Web Application
Testing Tools: Manual Testing, Test Director, MS office

Project - CCC Portfolio Oct'08 to Dec'09
Client - Confidential, Chennai, India
Role - Test Lead

Being a Test Lead includes,

  • Successfully took over a team of 4 fresher's and molded them to active contributors by inculcating a sense of responsibility, ownership, willingness to learn, ability to say "No" and voice independent views in a team.
  • Preparation of effort estimation using WBS, Test Plan and Test Strategy
  • Review of all project artifacts (Test Plan & Test Strategy) before delivering to client; Review of all the defects raised by testing team before assigning to development team.
  • Implemented Test design Optimization tool called Orthogonal Array(OA) which helped in reducing the count of test cases by 1/10 th of the original without compromising on the Test Coverage.
  • Coordinate test execution by performing test and defect management activities via Quality Center.
  • Performing periodic process and project audits to adhere to quality process agreed between SBSA and Client.
  • Delivering metrics - Weekly Status Report, Release report, Operational Status report, SLA report, Capacity tracking report, Timesheets, Management Information System (MIS) report, Quarterly business review reports, Root Cause Analysis report
  • Preparation and delivery of Test Closure report.

Environment: Web Application, IVR
Testing Tools: Manual Testing, Test Director

Project - Rogers.com Dec'06 to Sep'08
Client - Confidential,Brampton, Canada
Role - Test Lead/ Onsite Coordinator

Being a Test Lead includes,

  • Acquired the initial Knowledge on the Application from onsite and set up a team at Offshore and transitioned the same.
  • Involved in grooming the Team members on all the applications knowledge.
  • Coded, Tested and Deployment Stubs for Integration Testing Environment using JAVA.
  • Analysis of User Requirements based on Features.
  • Identification of Real Time User scenarios into Test case scenarios and uploading the same in Test Base.
  • Deriving test Conditions (Manual) in line with Business scenarios.
  • Preparation of Test Plan & Test Strategy.
  • Functional Testing focused on each feature.
  • Identification of Functional Defect leakage.
  • Tracking and Reporting Defects using Test Base.
  • Module Wise Work Allocation
  • Preparation of Test Report for each deliverable and the consolidation of Test reports for the application as a whole.
  • Risk analysis and Reporting based on undelivered features and timely escalation on the same.
  • Reviewing the test artifacts (Test Plan & Test Strategy) and Deliverables.
  • Involved in presenting demonstration of the application covering all features/functionality as and when ever required.
  • Participate in QA weekly status meetings and daily Bug Status Calls.
  • Send Daily Status Report to all the Stake holders of the Project.
  • Preparation of the Sign off Report and the documenting the Learning's of the Project as Induction Manual.
  • Co-Ordinate with the Business Team for Business Acceptance Testing and help them with Test Data.
  • Participate Business Bug Status Calls and provided suggestions in improvising the application.
  • Identify Test Scenarios for Automation.
  • Have been the SME of the Application.
  • Preparation of Test Report on a daily basis and share the same with the respective Stake holders.
  • Risk analysis and reporting based on undelivered features.
  • Deriving test Conditions (Manual) and Test scripts (E2E Regression Testing Scenarios) in line with Business scenarios.

Environment: Web Application, Mainframes, Amdocs V21.
Testing Tools: Manual Testing, Test Base, Bugzilla, QTP, MS office

Project - E2E Testing Oct'06 to Nov'06
Client - Confidential, Chennai, India
Role - Senior Test Engineer

Being a Senior Test Engineer includes,

  • Analyze feasibility of automating applications in the project and involve in preparing Feasibility report
  • Prepared Test Strategy and Test Plan.
  • Identify appropriate Critical paths in an application and prepared Business Scenarios, Work flows and test cases.

Environment: Web Application
Testing Tools: Manual Testing, MS Office

Project - Line Share Automation (LiSA) Feb'05 to Sep'06
Client - Confidential, Chennai, India
Role - Test Engineer/Senior Test Engineer

Being a Test Engineer/Senior Test Engineer includes,

  • Analysis of User Requirements and performing FSS GAP analysis.
  • Identification of real time user scenarios into Test case scenarios.
  • Functional Testing focused on the enhancement of a feature. This includes White Box Testing also.
  • Preparation of Test Plan.
  • Raising Issues on Identified Defect in Excel.
  • Preparation of Test Execution Report.
  • Deployment of Builds in the QA Site by running SQL Scripts.
  • Manage Builds using Configuration Management Tool Synergy.
  • Maintaining Daily status report and Weekly status report.
  • Executing Regression Test Pack using Load Runner.
  • Maintaining Metrics on Executed and Non-executed test cases and Issues and timely updating the same.
  • Record Scripts; Execute the Test Scripts, Record Test Results and Preparation of Report.

Environment: XML Application, GUI
Testing Tools: Manual Testing, MS Office, Load Runner.

Project - NIKU ODC Jun'04 to Jan'05
Client - Confidential, Chennai, India
Role - Test Engineer

Being a Test Engineer includes,

  • Analysis of User Requirements.
  • Identification of real time user scenarios into Test case scenarios.
  • Functional Testing focused on the enhancement of a feature.
  • Raising Issues on Identified Defect using Quality Center.
  • Preparation of Test execution Report.
  • Executing Regression Test Pack.

Environment: Oracle Reports, Web Application
Testing Tools: Manual Testing, Quality Center, MS Office.

Project on Printer Monitoring System in Newgen Technologies, Chennai - Dec'03 to May'04

Internship in Confidential, Chennai - Mar'03 - May'03


  • Bachelor of Technology (B.E) from Shanmugha College of Engineering

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