Quality Analyst Resume
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Fargo, ND
OBJECTIVE: To find a Career with the ability to utilize the skills I have already learned and to learn new skills.
EDUCATION:
Associates Degree, 98 Administrative Assistant
EMPLOYMENT EXPERIENCE:
Confidential, Fargo ND 08/08 thru 05/12
Administrative Assistant
- Payroll Coordinator
- Prepare and Post documents for all technicians
- Assist in Damage Claims
- Complete monthly reports for the General Manager
- Handle paperwork for all potential new hire candidates
- Order and Distribute all clothing and products warehouse, office, and technicians
- Knowledge of the Oracle System for Ordering and Accounts Payable
- Assist all departments in any administrative/clerical needs
Confidential, Fargo ND 07/08 thru 08/08
Temporary Work
- Concordia College - Completed a Clerical Project
Confidential, Fargo ND 02/07 thru 07/08
Executive Assistant
- Organized, prepared, and completed minutes for several different meetings
- Supports the Co-Chairman/CEO/Chief of Staff/COO and Medical Director
- Handled travel arrangements
- Coordinated credentialing for all of the Fargo and Twin Cities offices
- Assisted with incoming calls for Co-Chairman/CEO/Chief of Staff/COO and Medical Director
- Updated and organized an on call schedule for all doctors and assistants on call (AOC)
- Disturbed all cell phones and pagers
- Maintained all listed duties as an Administrative Assistant
Administrative Assistant
- Organized Mail
- Arranged meeting schedules
- Edited phone directory
- Handled petty cash for employees and patients
- Scheduled interviews for possible new hires and organized new hire packets for orientation
- Prepared the new hire folders for Education and Quality
- Planned catering for meetings
- Distributed all payroll checks, mail stuffers, and employee surveys
- Awarded all birthday and years of service cards
- Aided CEO, Human Resources Director and Executive Assistant
Confidential, Fargo ND 11/04 thru 02/07
Quality Analyst
- Reviewed taped phones calls and written correspondence
- Gathered information for reports
- Assisted with current implementation issues
- Trained and mentored new staff members
- Processed any and all special projects that were assigned
- Written Correspondence/Telephone Representative
- Answered all beneficiary written inquires received by mail
- Handled multi-phone line
- Instructed providers in how to correctly bill Medicare claims
- Assisted in mentoring new staff
OTHER ACTIVITES:
Confidential
REFERENCES: Available upon Request