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Quality Analyst Resume

Fargo, ND

OBJECTIVE: To find a Career with the ability to utilize the skills I have already learned and to learn new skills.

EDUCATION:
Associates Degree, 98 Administrative Assistant

EMPLOYMENT EXPERIENCE:

Confidential, Fargo ND 08/08 thru 05/12

Administrative Assistant

  • Payroll Coordinator
  • Prepare and Post documents for all technicians
  • Assist in Damage Claims
  • Complete monthly reports for the General Manager
  • Handle paperwork for all potential new hire candidates
  • Order and Distribute all clothing and products warehouse, office, and technicians
  • Knowledge of the Oracle System for Ordering and Accounts Payable
  • Assist all departments in any administrative/clerical needs

Confidential, Fargo ND 07/08 thru 08/08
Temporary Work

  • Concordia College - Completed a Clerical Project

Confidential, Fargo ND 02/07 thru 07/08
Executive Assistant

  • Organized, prepared, and completed minutes for several different meetings
  • Supports the Co-Chairman/CEO/Chief of Staff/COO and Medical Director
  • Handled travel arrangements
  • Coordinated credentialing for all of the Fargo and Twin Cities offices
  • Assisted with incoming calls for Co-Chairman/CEO/Chief of Staff/COO and Medical Director
  • Updated and organized an on call schedule for all doctors and assistants on call (AOC)
  • Disturbed all cell phones and pagers
  • Maintained all listed duties as an Administrative Assistant

Administrative Assistant

  • Organized Mail
  • Arranged meeting schedules
  • Edited phone directory
  • Handled petty cash for employees and patients
  • Scheduled interviews for possible new hires and organized new hire packets for orientation
  • Prepared the new hire folders for Education and Quality
  • Planned catering for meetings
  • Distributed all payroll checks, mail stuffers, and employee surveys
  • Awarded all birthday and years of service cards
  • Aided CEO, Human Resources Director and Executive Assistant

Confidential, Fargo ND 11/04 thru 02/07
Quality Analyst

  • Reviewed taped phones calls and written correspondence
  • Gathered information for reports
  • Assisted with current implementation issues
  • Trained and mentored new staff members
  • Processed any and all special projects that were assigned
  • Written Correspondence/Telephone Representative
  • Answered all beneficiary written inquires received by mail
  • Handled multi-phone line
  • Instructed providers in how to correctly bill Medicare claims
  • Assisted in mentoring new staff

OTHER ACTIVITES:

Confidential

REFERENCES: Available upon Request

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