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Quality Assurance Resume

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SUMMARY

  • Four years of IT experience in managing Quality Assurance withExpertise in Automation
  • Worked extensively in offshore-onsite model with US and UK clients
  • Involved in end-to-end automation lifecycle
  • Business requirements analysis and functional specification documents review
  • Involved in scoping, scheduling, estimations and project tracking
  • Implementing automation frameworks, scripting and execution
  • HP Application Integration Specialist certified consultant
  • Facilitating meetings such as kickoff, status checks and closure
  • Managing client relations, communications and coordination among different teams
  • Strong technical and problem solving skills
  • Ability to communicate with clients at all levels and environments
  • Ability to learn new skills and adapt to the changing work practices
  • Involved in the hiring initiatives for both Capgemini and Thomson Reuters
  • Planned the training schedule and content for the fresher batch of 2008 in Capgemini
  • Conducted multiple technical trainings on Automation, VbScript and QTP
  • Conducted training for the Morgan Stanley account on “Automation beyond Regression
  • Experienced in working with teams of diverse academics/professions from over 50 countries.
  • Knowledge of Management Consulting, Global management, Project management, Strategic Management, Marketing
  • Won the innovation driven business plan competition for Johnson Controls, Mexico

AREA OF EXPERTISE

  • Tools – QTP(9,10), Quality Centre, LoadRunner, JIRA
  • Programming/Scripting Languages – Java, C, C++, Cobol, VbScript, VBA, Shell Script
  • Operating System – Windows, Unix, Citrix
  • Databases – IBM DB2, Sybase, SQL Server
  • Middleware – SOAP, XML, Web Services, SOA
  • QA methodologies – V model, Agile/Scrum, Waterfall, Software Testing lifecycle(STLC)
  • Test Estimation – Test Case Points estimation model ,Test Automation estimation framework
  • QA Process – Test management, Risk management , Test Metrics
  • Automation Process – Automation feasibility, Scripting guidelines, Tools Assessment(Selenium), Software development lifecycle(SDLC), Business Process Testing (BPT)
  • Applications- Salesforce.com, Business Objects, SAP, Seibel, Sharepoint

CAREER HIGHLIGHTS

  • Managed automation projects for 2 years
  • Saved cost and resources by 50% through automation scripts and optimization.
  • Public website testing automation initiative showcased in annual Capgemini newsletter.
  • Streamlined QA processes and Implemented best practices in Quality Centre
  • Designed, Developed and Implemented multiple automation frameworks
  • Developed a BPT accelerator for SAP using VBA

EDUCATION

  • Master of Business Administration
  • Bachelor of Computer Engineering,
PROFESSIONAL EXPERIENCE  Confidential 2009-2010

Project 1: SAP OTC and FI
Roles & Responsibilities

  • Project schedule estimation and defining milestones
  • Implemented BPT framework for SAP applications
  • Created generic SAP function libraries to be used across all SAP modules
  • Automated the manual testing process in SAP OTC, FI, thereby reducing the testing effort by 60-70 %
  • Created an accelerator for BPT process for faster script development; it led to 50% faster script development
  • Implemented auto test data generation using VBA code
  • Coordinated with the business users for UAT and sign off process
  • Coordinated communications across the business units
  • Prepared daily/ weekly/ monthly reports status reports.

Tools and techniques- QTP 9.2, QC 9.2
Project 2: Seibel and Salesforce.com

Roles & Responsibilities

  • Project schedule estimation and defining milestones
  • Created extensive keyword driven function libraries for Seibel using object models
  • Implemented hybrid framework
  • Implemented auto test data generation to reduce manual effort for script execution
  • Coordinated with the functional testing team for UAT and sign off process
  • Coordinated communications across the business units
  • Prepared daily/ weekly/ monthly reports status reports.

Tools and techniques- QTP 9.2, QC 9.2, VBA, and Seibel object model

Non-project activities

  • Managed the generic customization of the test management tool that was leveraged to entire 3000 users base across the organization
  • Involved in script creating for performance testing activities for retrieving system metrics
  • Automated dashboard reporting mechanism using excel macros that reduced cost and generated real time data
  • Managed and Mentored the new team members and helped them understand the automation processes
  • Involved in hiring process for the team

Tools- LoadRunner, VbScript, VBA

Confidential 2006-2009

Project 1: Technology Change Management (Client: Morgan Stanley) 
Roles & Responsibilities

  • Project schedule estimation and defining milestones
  • Created extensive keyword driven function libraries for web objects using object model
  • Created workflows for decomposing 300+ testcases into 32 end-to-end scenarios
  • Implemented auto test data generation to eliminate any manual data input
  • Reduced the testing effort by 60% through automated scripts
  • Script execution and maintenance
  • Supported the functional testing team for sign off process
  • Prepared status and requirements traceability reports

Tools and techniques- QTP 9.2, QC 9.2, VBA

Project 2: Public Website Testing (Client: Confidential)

Roles & Responsibilities

  • Created extensive function libraries for QC objects using QC APIs
  • Implemented defect logging, defect status change and closure scripts
  • Implemented auto-emails for defect status reporting
  • Reduced the testing effort by 70% through a single click automation process
  • Reduced cost by eliminating cost of tool licenses and human resource reduction
  • Script maintenance
  • Trained the functional testing resource for subsequent script execution

Tools and techniques- QC OTA, VbScript

Project 3: Desktop Application Operations (Client: Confidential)

Roles & Responsibilities

  • Created reusable functions for all functions of word, Outlook, excel using object models
  • Created scripts to be run in unattended mode
  • Reduced testing effort by 50%
  • Script execution and maintenance

Tools and techniques- QTP, Microsoft object model

Project 4: Key (Client: Confidential)

Roles & Responsibilities

  • Understanding business requirements
  • Creating test scenarios and writing testcases
  • Testcase execution
  • Created automated scripts for regression testcases
  • Script execution and maintenance

CERTIFICATIONS

  • HP QTP 9.2 Certified
  • HP QC 9.2 Certified
  • NCFM beginners’ module

BEST PRACTICES

  • Created an excel and HTML reporting structure to be used across projects
  • Implemented customization of QC through VBA code in QC script editor
  • Created a tool to retrieve user activities from QC site admin
  • Created templates for process related activities

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