Quality Assurance Resume
SUMMARY
- Four years of IT experience in managing Quality Assurance withExpertise in Automation
- Worked extensively in offshore-onsite model with US and UK clients
- Involved in end-to-end automation lifecycle
- Business requirements analysis and functional specification documents review
- Involved in scoping, scheduling, estimations and project tracking
- Implementing automation frameworks, scripting and execution
- HP Application Integration Specialist certified consultant
- Facilitating meetings such as kickoff, status checks and closure
- Managing client relations, communications and coordination among different teams
- Strong technical and problem solving skills
- Ability to communicate with clients at all levels and environments
- Ability to learn new skills and adapt to the changing work practices
- Involved in the hiring initiatives for both Capgemini and Thomson Reuters
- Planned the training schedule and content for the fresher batch of 2008 in Capgemini
- Conducted multiple technical trainings on Automation, VbScript and QTP
- Conducted training for the Morgan Stanley account on “Automation beyond Regression”
- Experienced in working with teams of diverse academics/professions from over 50 countries.
- Knowledge of Management Consulting, Global management, Project management, Strategic Management, Marketing
- Won the innovation driven business plan competition for Johnson Controls, Mexico
AREA OF EXPERTISE
- Tools – QTP(9,10), Quality Centre, LoadRunner, JIRA
- Programming/Scripting Languages – Java, C, C++, Cobol, VbScript, VBA, Shell Script
- Operating System – Windows, Unix, Citrix
- Databases – IBM DB2, Sybase, SQL Server
- Middleware – SOAP, XML, Web Services, SOA
- QA methodologies – V model, Agile/Scrum, Waterfall, Software Testing lifecycle(STLC)
- Test Estimation – Test Case Points estimation model ,Test Automation estimation framework
- QA Process – Test management, Risk management , Test Metrics
- Automation Process – Automation feasibility, Scripting guidelines, Tools Assessment(Selenium), Software development lifecycle(SDLC), Business Process Testing (BPT)
- Applications- Salesforce.com, Business Objects, SAP, Seibel, Sharepoint
CAREER HIGHLIGHTS
- Managed automation projects for 2 years
- Saved cost and resources by 50% through automation scripts and optimization.
- Public website testing automation initiative showcased in annual Capgemini newsletter.
- Streamlined QA processes and Implemented best practices in Quality Centre
- Designed, Developed and Implemented multiple automation frameworks
- Developed a BPT accelerator for SAP using VBA
EDUCATION
- Master of Business Administration
- Bachelor of Computer Engineering,
Project 1: SAP OTC and FI
Roles & Responsibilities
- Project schedule estimation and defining milestones
- Implemented BPT framework for SAP applications
- Created generic SAP function libraries to be used across all SAP modules
- Automated the manual testing process in SAP OTC, FI, thereby reducing the testing effort by 60-70 %
- Created an accelerator for BPT process for faster script development; it led to 50% faster script development
- Implemented auto test data generation using VBA code
- Coordinated with the business users for UAT and sign off process
- Coordinated communications across the business units
- Prepared daily/ weekly/ monthly reports status reports.
Tools and techniques- QTP 9.2, QC 9.2
Project 2: Seibel and Salesforce.com
Roles & Responsibilities
- Project schedule estimation and defining milestones
- Created extensive keyword driven function libraries for Seibel using object models
- Implemented hybrid framework
- Implemented auto test data generation to reduce manual effort for script execution
- Coordinated with the functional testing team for UAT and sign off process
- Coordinated communications across the business units
- Prepared daily/ weekly/ monthly reports status reports.
Tools and techniques- QTP 9.2, QC 9.2, VBA, and Seibel object model
Non-project activities
- Managed the generic customization of the test management tool that was leveraged to entire 3000 users base across the organization
- Involved in script creating for performance testing activities for retrieving system metrics
- Automated dashboard reporting mechanism using excel macros that reduced cost and generated real time data
- Managed and Mentored the new team members and helped them understand the automation processes
- Involved in hiring process for the team
Tools- LoadRunner, VbScript, VBA
Confidential 2006-2009
Project 1: Technology Change Management (Client: Morgan Stanley)
Roles & Responsibilities
- Project schedule estimation and defining milestones
- Created extensive keyword driven function libraries for web objects using object model
- Created workflows for decomposing 300+ testcases into 32 end-to-end scenarios
- Implemented auto test data generation to eliminate any manual data input
- Reduced the testing effort by 60% through automated scripts
- Script execution and maintenance
- Supported the functional testing team for sign off process
- Prepared status and requirements traceability reports
Tools and techniques- QTP 9.2, QC 9.2, VBA
Project 2: Public Website Testing (Client: Confidential)
Roles & Responsibilities
- Created extensive function libraries for QC objects using QC APIs
- Implemented defect logging, defect status change and closure scripts
- Implemented auto-emails for defect status reporting
- Reduced the testing effort by 70% through a single click automation process
- Reduced cost by eliminating cost of tool licenses and human resource reduction
- Script maintenance
- Trained the functional testing resource for subsequent script execution
Tools and techniques- QC OTA, VbScript
Project 3: Desktop Application Operations (Client: Confidential)
Roles & Responsibilities
- Created reusable functions for all functions of word, Outlook, excel using object models
- Created scripts to be run in unattended mode
- Reduced testing effort by 50%
- Script execution and maintenance
Tools and techniques- QTP, Microsoft object model
Project 4: Key (Client: Confidential)
Roles & Responsibilities
- Understanding business requirements
- Creating test scenarios and writing testcases
- Testcase execution
- Created automated scripts for regression testcases
- Script execution and maintenance
CERTIFICATIONS
- HP QTP 9.2 Certified
- HP QC 9.2 Certified
- NCFM beginners’ module
BEST PRACTICES
- Created an excel and HTML reporting structure to be used across projects
- Implemented customization of QC through VBA code in QC script editor
- Created a tool to retrieve user activities from QC site admin
- Created templates for process related activities