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Quality Assurance Analyst Resume

Fairfax, VA

Objective: Seeking a challenging Quality Assurance Analyst position where I could utilize my experience and enhance my Software QA Testing and Software Requirement Analysis/Design skills.

Citizenship Status: US Citizen

Professional Summary:

  • Over four years of experience in both Manual and Automation testing
  • Experienced in Black-box testing, Test automation, Performance testing, Module testing, Integration testing, Front-end and Back-end testing, Load testing
  • Provided metrics and project planning updates for testing effort
  • Attended weekly defect report meetings and presented progress updates
  • Interacted with developers and requirements analysts
  • Used Agile Methodology and Scrum, Standard system development life cycle methodologies( SDLC )
  • Experienced in automated testing tools (Qtp, Quality center)
  • Proficient in Structured Query Language(SQL)
  • Participated in beta test program and actively assisted User Acceptance Testing
  • Closely interacted with nation-wide clients; assisted customers over the phone
  • Tested web-based entry application performing both functional and Intersystem testing
  • Presented the test results to customers
  • By using TOAD(9.0/8.x)/SQL*Plus(11.2.x/10.x/9.x/8.x) tools to access(Data Retrieval) and modify(DML) records in the databases
  • Participated in Validation, Verification and Acceptance Testing with customers in UAT environment
  • Used Quality Center as projected bug tracking tool
  • Over Seven years of experience in defining and implementing technology solutions for a financial administration environment
  • Experienced in the design, development and implementation of Financial Systems including, VB script
  • Excellent understanding of relationships and attributes of complex portfolio related reporting
  • Extensive experience in documenting business requirements, developing functional specifications, defining test cases, executing test scripts, and providing user training and support
  • Excellent oral and written communication skills

Technical Skills:

Testing Tools

Quality Center, Knowledge of QTP(9.x,8.x), LoadRunner, Rational Tools

Bug Reporting

Quality Center, Test Director

Scripting Languages

SQL, PL/SQL, VB Script, HTML, XML

RDBMS

Oracle(11.2.x/10.x.9.x/8.x), SQL server, DB2, MS Access

Operating System(OS)

DOS, Microsoft Windows XP , Microsoft VISTA 7.0, NT 4.x, Unix(RHEL)

MS Office Tool

MS Office Suite

Tools

Toad(9.0/8.x), SQL*Plus(11.2.x/10.x/9.x/8.x)

Work Experience:
Quality Assurance Engineer: November 2007-April 2012
Confidential, Fairfax VA
Project: Financial Management- Responsible for the overall application development and support for all the Financial Tax Applications

  • Develops and executes Test Cases and Test Scripts based on the requirement documents and manages it using Quality Center
  • Conducts Integration, System, Functional, User-Acceptance, Performance, Database Integrity, GUI, Regression and Smoke Testing
  • Performs regression and compatibility testing utilizing Quick Test Professional (QTP)
  • Validates the source database and produces verification reports based on business requirements writing SQL scripts in TOAD
  • Imports tax records through bank liens, wage liens, tows/boots, seizures, and summons into application
  • Recommends other legal actions to enforce State and County collections codes
  • Monitors all delinquent accounts for bankruptcy filing and discharges
  • Uses various software programs and databases to access and retrieve taxpayer account and personal information.

Business Analyst: Sept 2003-October 2008
Confidential, Fairfax VA
Project: Financial Management- provided overall support of the Financial Tax application, including development, testing, and implementation

  • Interfaced with the Financial resource business client to understand and document financial business needs and requirements relating to the development and maintenance of the systems used for Financial Business Management and Analytics, performance measurement and attribution, compliance and reporting functions
  • Identified business and functional requirements by working primarily with the financial business team staff members and end-users, and led the collection, analysis, documentation and coordination of those requirements
  • Crafted business cases to evaluate the feasibility of Financial Business technology initiatives
  • Assisted in designing and executing test cases for application development and implementation projects
  • Provided overall support to ensure the successful design, testing and implementation of Financial business applications
  • Documented and managed issues and actions for IT applications and projects related to financial management department
  • Documented business and IT processes and workflows as it relates to financial business management

Business Analyst: July, 2001- Jun, 2003
Confidential, Centreville, VA
Project: Financial Management- designed and implemented workflows, database applications, risk analysis, UI application development, customer support, process flow analysis and documentation

  • Maintained accountability of transactions including the control and supervision of cash flow
  • Computed accounts receivable and payable numbers with speed and accuracy
  • Maintained accuracy of customer accounts
  • Operated computer systems for processed data retrieval
  • Maintained excellent public relations with customers

Education:
Bachelors of Science in Computer Science

References:
Available upon request

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