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Qa Analyst Resume

Memphis, TN

SUMMARY

  • Around eight years of experience in Manual and Automated testing strong Automation experience with QTP and HP/Mercury Suite.
  • Solid understanding of Software development life cycle and QA Processes including requirements analysis, Testing, Defect Tracking and Test Results and Metrics Reporting.
  • Expert in Scripting, developing data driven and key word driven test scripts using QTP.
  • Experience working with various SDLC Models (Waterfall model and Spiral Model)
  • Working knowledge in RUP and Agile Methodologies
  • Proficient in Functional, System, Integration, Regression, User Acceptance, Load, Stress, Negative, Reliability, Configuration and Scalability Tests and Integration testing of Web and Client server applications.
  • Extensive experience of testing Client/Server and web based applications like .Net and Java frame work
  • Very good in Planning and Designing of Test Plan, Test Cases, Test Data and Test Scenarios
  • Good experience in converting the Use cases into Test cases
  • Experience in documentation of test process and performing Black box testing, white box testing, Functional Testing, Integration Testing, System Testing, Regression Testing, Performance Testing, End-to-End Testing, Load Testing, Stress testing and Database Testing
  • Expert in Generating Vuser Scripts using LoadRunner, Data Parameterization, Data Correlation, Setting Up Scenario in Controller.
  • Expertise in Querying and testing RDBMS such as Oracle and SQL Server
  • Good in Analyzing the reports and graphs in the LoadRunner Analyzer.
  • Worked on Unix, Linux, and Windows XP/2000/2005 platforms on several projects.
  • Very good knowledge in ERP Accounting, Telecommunication, Insurance, Human Resource, Banking, Mobile PPC, Net Shopping and Health Care Applications Testing.
  • Solid team player with good Technical, communication and planning skills.
TECHNICAL SKILLS

Automated testing Tools : Quick Test Pro 9.5/9.2/9.0/8.2/8.0, Win Runner 9.0, LoadRunner 9.0/8.1/7.8, Quality Center 9.2/9.0/8.2, Test Director 8.0/7.8, Rational Robot
Operating System: MS Windows, MS-DOS, Linux & Unix
ERP : SAP R/3
Languages: ABAP, C, C++, Java, HTML, ASP
RDBMS: SQL Server, Oracle 9i, DB2, Postgre-SQL, Access, Pervasive SQL
Defect Tracking & Test: Test Director, Mercury quality center, Mantis Bug Tracking Tool
Project management Tools : MS Project, MS Visio, Microsoft Office experience
Version Control Tools: VSS, CVS , Clearcase
Process Compliance : CMM, ISO 9001:2000
Web Technologies: HTML, CSS, DHTML, XML, JSP, ASP, PHP & Java Applets
Script Language: VBScript, JavaScript, TSL
Web Servers: IIS, Apache, Web logic
Application Servers: MTS, BEA Web logic7.0, Web Sphere5.0, Application server Jboss 3.0.1 and Tomcat 4.0.4

PROFESSIONAL SUMMARY

Client: Confidential,Memphis, TN Jul 08 – Present
Role: Lead QA Analyst

  • Developed test cases after analyzing the Requirement Specifications Document (RSD).
  • Involved in manual testing until application moves to production and automated 80% manual test scripts in QTP expert mode.
  • Prepared Test Data for the application as per the specifications of the User Requirements Document for manual and automated scripts.
  • Wrote test plans, test procedures, and test scripts to simulate actual implementation scenarios.
  • Developed Traceability Matrix to track requirements during the QA Testing Phase.
  • Performed backend testing by writing extensive SQL queries for data validation and verification.
  • Successfully implemented the change request and defect tracking system for utilization of developers and QA Team.
  • Effectively co-ordinate with Offshore Development team in various aspects.
  • Developed recovery scenarios, functional libraries in VB script and maintained shared object repositories.
  • Generated reports on all modules of Quality Center throughout the project during Integration, System and Regression phases.
  • Implemented requirements by inserting custom Checkpoints, Synchronization Points using Quick Test Pro.
  • Worked with development and business teams during each build to resolve issues with applications, defects, and requirement clarifications.
  • Involved with end-users and coordinated with QA and Dev team during User acceptance testing.
  • Performed load and stress testing using varying Vusers, rendezvous points and inserting transactions in Load Runner, to pinpoint potential problem areas and bottlenecks
  • Created and parameterized Vuser scripts using Virtual User Generator.
  • Utilized Load Runner Analysis tool to analyze the response times of the business transactions under load.

Environment: JDK1 JDK 1.5, IBM RAD6.0, WAS 6.0, JSF1.1, Hibernate, Spring, log4j1.2, Maven, XML, AJAX, XSLT/XPATH, J2EE (EJB2.1(SB, MDB) JMS with IBM MQ series, JNDI, JDBC, Java Beans), CM Synergy, Oracle 10g SQL, PL/SQL, UNIX, Linux/Sun Solaris9.0, WebSphire 6.0, Quality Center 9.2, QTP 9.5, Load Runner 9.0

Client: Confidential,Chicago, IL Apr 07 – Jul 08
Project Title: Property and Casualty Insurance
Role: QA Analyst

As a QA Analyst Consultant I was involved in testing the Client server application for All State Insurance it is one of the leading insurance companies in US. Integra application is the Intranet application, which is used by the field agent’s for Property and Casualty Insurance. The application calculates the amount of insurance required premium, cash value and amount for all the years.

Responsibilities:

  • Created and executed manual testing for functional and system Testing
  • Developed positive and negative Test cases for .net Application with various scenarios.
  • Executed SQL quires for insert, update and modify statement using Toad.
  • Tested oracle backend Application with front-end .net for data integrity between other interfaces.
  • Developed and executed automated test scripts using QTP for the Front-end-applications and ADODB for back-end database.
  • Participated in walkthrough and inspections and conducted QA team meetings.
  • Performed data driven, action driven with various frameworks and internally developed custom functions.
  • Automated Regression scripts using QTP and runs test during night and weekend builds.
  • Enhanced the scripts to handle errors during run and customized to report in the logs to track the testing process.
  • Analyzed and identified the areas of the product which can be automated and experience in identifying, evaluating and implementing suitable automated testing tool.
  • Performed Data Driven Testing for the application with boundary, positive and negative data.
  • Performed smoke test on each new build prior to System testing and maintained the QA Lab.
  • Worked with SQL procedures to extract data from Oracle tables and verify the output data of the reports on the browser page using QTP scripts.
  • Scheduled scripts from QC and updated the reports to share point project for project management to know the project status.

Environment: .Net, ASP.Net, C# Oracle, HTML, JavaScript, IIS-Web Server, ADO 2.6, MTS 2.0, XML, XSL, Quality Center 9.0, QTP 9.2, MS OFFICE, SQL TOAD

Client: Confidential,Richmond, VA Oct 06 – Mar 07

Project Title: Confidential,Bill Pay
Role: QA Analyst

  • Created and executed manual test meticulously and exhaustively for Bill Pay functionality
  • Testing GUI’s of various Billing Data of AT&T.
  • Analyzed System specs and Developed test procedures, Analyzing existing code, Data, business Rules and Templates, on-line interaction with Users, making necessary enhancements to the code, testing the changes and producing the new output formats to satisfy user needs.
  • Worked in rational unified process (RUP) development methodology implemented in this project.
  • Organizing and Documented test process like developing Test Conditions, Test Scripts. Involved in System Testing,
  • Upgraded QTP 8.2 to 9.0 version and test scripts including repositories and recovery scenarios.
  • Tested end to end of project with each release until production deployment.
  • Performed Backend Testing, by executing the SQL queries.
  • Regression test scripting and execution was done using QTP by scheduling from QC.
  • Responsible for reporting bugs to Quality Center and verified known bugs against new builds.
  • Involved in Developing of Defect Reports by using QC.
  • Environment: .Net Technology(C#), SQL Server2000, Windows, QTP 9.0/8.2, QC 8.2,

Client: Confidential,Detroit, MI. Jan 06 – Sep 06
Project Title: CAS (Consolidated Accounting System)
Role: QA Analyst

  • Created and executed manual testing process for Online Banking application.
  • Developed Use Cases, Test Plans, and Test Scripts for newly added functionality to the Online Banking application.
  • Tracked defects using Test Director through all phases of defect cycle.
  • Developed Testing methodology, Test procedure documents for project release.
  • Assigned tasks to QA members and continuously clarified issues with dev team throughout the cycle.
  • Tested functionality of General ledger ,Accounts Receivable and Accounts payable
  • Performed back-end data validation during all phases of IWD and Charter One conversions to ensure interfacing with Main Frame transferred all customer data correctly.
  • Executed regression tests to ensure Bill Pay functionalities remained intact after each new maintenance release.
  • Involved in creating automated scripts for several Bill Pay functionalities using QTP to expedite regression testing.
  • Worked with business analysts to assure new functionality changes were reasonable regarding existing design.
  • Modified and created new Test Scripts in TestDirector to meet new business requirements.
  • Participated in daily testers as well as defect meeting to keep track of defect priority and status.
  • Created daily status reports using Test Director generated reports/charts to track daily testing progress and defect status.

Environment: Java, ASP .net, SQL Server, DB2, Windows 98SE/NT4.0/2000/XP, Mac OS 10.3.4/9.2.2, VB Scripts, Java Scripts, XML, Extra! Attachmate v6.4, Internet Explorer 5.5/6.0, Internet Explorer 5.1/5.2 (Mac) and Netscape (Mac/Windows) QTP8.2, Test Director7.8

Client: Confidential,NY Sep 05-Dec 05
Project Title: Content Management Systems.
Role: QA Analyst and Tester
Responsibilities:

  • Analyzed the Business Requirements to better understand business logic and process flow.
  • Using QTP most of the common web components testing were automated by which the testing team was able to meet the turn around time. Using modularity automation framework, scripting was faster and reliable.
  • Followed the coding and documentation standards.
  • Preparation of Test Plan and Test strategy document.
  • Preparation of requirement traceability documentation and mapping of requirements gathered during facilitation throughout the project lifecycle.
  • Involved in testing effort estimation.
  • Using Test Director managed requirements.
  • Created checkpoints and verification points.
  • Generated various customized reports for status report submission to management.
  • Using MS Project created work break structure for QA team.
  • Preparation of acceptance, system and integration test plan.
  • Review and monitor Test process, Test Execution and work products deliverable from offshore team.
  • Prepared User Acceptance test case on behalf of end client.
  • Involved in System and Integration testing.
  • Coordination among development team and test team.
  • Participated in touch base meetings daily to resolve issues with defects and conflicts among teams.
  • Submission of status report to Test manager and Management.

Environment: Quick Test Pro (QTP 8.2) and Test Director 7.0, LoadRunner 7.8, PVCS Windows 2000 Server, .NET Framework in MS Visual Studio .NET, SQL Server, ASP.NET, VB.NET, ADO.NET, MS Project, C and C++.

Client: Confidential,Chicago, IL Apr 05- Aug 05

Project Title: Net Shopping
QA Analyst and Tester

Confidential,is a web based shopping cart and online order management system. The customer site includes product catalog, Search products through categories, manage shopping cart, paypal payment gateway and order emails. The admin control panel consists of features like manage, link and copy products, manage product reviews, featured products and specials. It also consists of manage side boxes, unlimited category, content management tool, creating and sending newsletter, order acceptance email and customer management.

Responsibilities:

  • QA Analysts and Tester to understand client business requirements and write test requirements and test plan.
  • Created Functionality, Integration and Performance test cases
  • Developed Test Cases for Browse, Add to Cart, Checkout, Customer and Payment Integration Modules.
  • Generated QTP Scripts with Standard, Text, Bitmap, Table Checkpoints and also Synchronization Points
  • Multiple & Reusable Actions were created.
  • Written functional test Scripts using Quick Test Professional analyzing the possible Scenarios in Web Environments
  • Scripts were parameterized using the Data Table parameters, Environment Variables
  • Build Test Scenarios and loaded all test data for scenarios. Executed all test cases and worked closely with Build team to execute test cases on time, logged defects and worked closely with developer to resolve and retest issues.
  • Escalated project and defect issues with appropriate team to meet project dead lines and to complete testing on time.
  • Involved in testing SQL queries to load data in test environment to setup data for all test preconditions before testing team begin their testing.

Environment: UNIX, PHP, Javascript, MYSQL, AJAX, Flash, QTP8.0, TestDirector 7.8, ClearCase MSExcel,

Client: Confidential, (off shore) Apr 03– Dec 04
Project Title: Open Application Sharing
Role: QA Tester
The Open Application Sharing Portal is a community based self-service portal that promotes collaborative solution and application development and code sharing based on Microsoft technologies, specifically within governmental and related agencies around the world. The Portal intends to provide a useful platform for users to form Communities along various topics and develop and maintain Solutions and Projects within such Communities - with the intent of developing new solutions collaboratively or enhance and grow existing software solutions, for reuse in other applications.


Responsibilities:

  • Coordinated with developers and Business Analyst and Prepared User requirements and developed business and technical specifications in accordance to business requirement.
  • Involved in test planning, coordination and implemented Software testing methodology (SDLC).
  • Analyzed System Requirement Specification and Developed Test Plans, Test Cases to cover overall Quality Assurance Testing.
  • Performed GUI / Usability Testing and Facilitated bi-weekly meetings and evaluated the project progress.
  • Performed Functional testing (Manual and Automated) against new builds.
  • Performed Backend Testing of the application by writing SQL queries.
  • Prepared test cases to test the backend Database by retrieving the data for the tables using SQL
  • Created functional and regression scripts to test the End-to-End Functionality using QTP.
  • Performing Functionality, System, and Full Regression testing through automation process Quick Test Professional ,Performed Data-driven (Parameterization) testing using QTP
  • Used Test Director for error reporting and communicating between developers, product support and test team members.
  • Responsible for keeping test schedule working directly with developers to ensure clear communications on requirements and defect reports.

Environment:
QTP 8.0 , Test Director , Windows 2000 Server, ASP.Net, SQL Server, C#, Share Point Portal Server 2003

Client: Confidential, (Off Shore) Apr 02 – Feb 03

Role: Test Engineer
The Centralized Calendar Project intends to integrate various applications used in Pfizer such as Betsy, Sales Planning, and Event Tracking as a shared application service. The impacts and benefits of this would be, Integrated view of calendar entries, independent of the application being used to view, Re-use of calendaring and monitoring of calendar function, improved end-user productivity and effectiveness, reduced time to develop calendaring functions for new application.

Responsibilities:
  • As a Test engineer, involved in reviewing Business Requirement Documents and the Technical Specification.
  • Developed Test plan for System, Detail & over All Test Plan using the Business Specifications.
  • Developed test scripts for Functionality and data driven tests. Developed test cases for functional, Regression, stress, by analyzing the specifications of Business document.
  • Involved in designing and maintaining Requirements Tractability Matrix (RTM).
  • Analyzed the Use Cases, System Requirement Document and developed detailed test Scenarios, test cases for Smoke, functional, Data Validation and Regression testing for both Manual.
  • Created test cases and scenarios for Regression, Integration as well as Backend, GUI and System testing.
  • Developed Requirement Matrix on the monthly basis for higher management and officials and used MS Excel for the development.
  • Coordinated the effort between test team and Business team in clarifying the functionality issues
  • Developed status report of QA testing and provided to top management to keep track of testing.
  • Evaluated the Functionality of the business logic.
  • Provided the management with test metrics, reports, and schedules as necessary and participated in the design walkthroughs and meetings.
  • Checked the data flow through the front and backend and used SQL queries to extract the data from the database.
  • Conducted the System integration testing of the application manually for different Modules.

Environment: J2EE, Weblogic 8.01, Oracle8i, Mantis 0.18.3, Window NT

EDUCATIONAL QUALIFICATION

Master of Computer Applications
Bachelor of Commerce

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