CARRIER OBJECTIVE:
To sharpen my skills as an Analytics Specialist in challenging environment, provide intelligent data points and develop a through and precise testing model for the organization.
PROFESSIONAL SUMMARY:
Clarifying/Reviewing and analyzing Software Requirement/Specification. Thorough Knowledge of Software Architecture Excellent hands on experience on Analytical tool like SAS, Advanced Excel, Advanced MS Access and Mainframes Extensive experience in Creating templates for test cases and reports, reviewing documents, regression testing, UAT testing, End to end testing and co-coordinating with the development team for code coverage of the application. Timely execution of testing as per the standards and admission of test Report. Maintained a strict adherence to prescribed testing guidelines and quality control procedures. Hands on experience in building source code that reflects the product, which needs to be tested. Data extraction using SQL and Access queries. Having good judgment and communication skills required for reporting and prioritizing bugs in conjunction with the Development team and QA Managers. Tracking quality defects, identify bugs, isolate issue, report bug using Quality Centre (QC) and work with developers, product managers and ensure they are resolved. Experience in Functionality, Integration, System and Regression Testing Good understanding of Software development life Cycle and good experience in Test Life Cycle, and defect management Extensive Working knowledge on Citi Systems and on how the 3 credit bureau ( Equifax , Experian , Transunion) works hand in hand in maintaining the credit worthiness and history of the customer Proven leadership skills that lead to the creation of a new team within the UAT. Managed a group of three testers and co-ordinated with developers and peers to provide an end-to-end testing solution. Good knowledge of TCP/IP protocol stack and OSI Model. TECHINICAL PROFICIENCY:
Programming :
HTML, VB6.0, SAS 9.0
Operating Systems:
Microsoft Windows XP, MS-Access, MS-Excel,
VBA Macro.
Testing Tools:
QTP (Quick Test Professional), QC (Quality Centre),
RTM (Rational Task Manager), Microsoft SharePoint
Certifications:
Base SAS 9.0 Certified.
Utilities:
CEDI, Mainframes
WORK EXPERIENCE:
Employer: Confidential,July 2007 - July 2011
Confidential,is one of the largest providers of business processing outsourcing services within the Banking and Financial Services sector, providing end-to-end process management across the BFSI spectrum and a broad array of services to Citi’s consumer, corporate and global wealth management businesses worldwide.
Worked as Senior Test/Portfolio analysts performing UAT (End -to end testing) on various Business strategies and Policies implemented by Citi Cards North America risk managers and IT. The team owns all risk mitigation applications in production as well as in test environment and is responsible for design, implementation, testing, and the accuracy of the data produced. PROJECTS:
Credit Bureau Reporting:
Role: Portfolio/Credit Bureau Analyst and Assistant Manager (Dec 2009- July 2011)
Tools/System: SAS, Mainframes, Sawgrass , T-Bone , T-Bed
Description: Confidential,NA implemented different Policies and strategies as per the market and
business requirement. Main role of the bureau analyst was to ensure that the information
received/sent to all the 3 credit bureaus matches the information present in our CMF file so as to
maintain the credit worthiness Customer.
Responsibilities:
Extensive domain knowledge on how the 3 credit bureau ( Transunion , Eqifax , Experian) works hand in hand in maintaining the credit worthiness and history of the customer. Working with Development team, Product Manager and QA Manager to develop manual and automated test cases execute them and ensure standard QA processes are followed. Participating in the design and implementation of QA plans. Involved in design review, used case review, walkthroughs of test scripts/Test cases, peer reviews with US clients. Involved in defect management, identify bugs, bug reporting, tracking the defect status work with developers, product managers and ensure they are resolved. Sending critical Report list to the A/R Development Team on daily basis. Conditioning the accounts as per the requirement in assistance with the A/R Development team using T-Bone and T-bed Analyze the changes made in the policies and build new test conditions and test scripts by using SAS . Validating the test cases on the mainframes and some of the customer screen on the mainframes and also by running a SAS job. Conduct GUI Mainframe testing, Sawgrass testing to verify the results with expected results, which should complain with the predefined requirements. Involved in Post-Implementation to validate the changes made during testing region in Production region. Asset sale reporting which involved Selling off the bad customers to the third party and reporting the same to the 3 bureau on a daily basis. Confidential, (North America) – Confidential,
Role: Senior Test Analyst (From July 2007-Nov 2009)
Tools/System: Apollo Credit Decision-Making System, SQL, MS Excel,
HP Quality Center, MS Access, ARM Tool and CEDI
Description: Confidential,is a Credit Decision making system which is used to approve/decline the
application on Basis of some criteria like credit scores, Delinquencies, Bankruptcies, FICO, Bureau
information, Balance, Revolving balance, write-offs, Utilization, Income etc
Responsibilities:
Extensive domain knowledge of Credit card Industry and Risk Management operations. Developed Test Plans, Test case, Traceability Matrices, Test Data, Test summary reports, Defect reports. To Design, develop, and execute test cases as per the Business requirement document (BRD) Actively involved in walkthroughs of the test scripts , peer reviews. Conducted GUI testing, Functional testing, acceptance testing which involved verifying the results with expected results, which should complain with the predefined requirements. Creation of Test Scripts, Updating of Test Plans and Documenting the tests to meet the functional, technical requirement Tracking quality defects, identify bugs, isolate issue, report bug using Quality Centre (QC) and work with developers, product managers and ensure they are resolved Involved in defect management, bug reporting and tracking the defect status until closure. Creation of test data using ARM Tool, SQL and SAS Hands on experience in building source code that reflects the product, which needs to be tested. Data extraction using SQL and Access queries Played a Key role in identifying the test cases for regression testing and executing Regression test scripts every quarter Working with the US counterpart team for testing and validating new features and bug verification Automated Test Scripts using Excel, Access and VB. Created the Knowledge Documents and Testing Documents.
Education:
Bachelor of Engineering in Electronic and Telecommunication
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