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Quality Assurance Resume

Newark, NJ

Summary

Accomplished administrative professional with 8+ years of solid experience in programming and administration.

Experience working among a team of professionals (Directors, Managers, and Supervisors) in busy/demanding environments. Ability to work accurately, with interruptions, to meet deadlines.

Proficient with Microsoft office programs (Word, Excel, PowerPoint, and Outlook) use of databases and spreadsheet skills sufficient to prepare correspondence, reports, forms, with speed and accuracy, including the willingness to learn and use new computer programs/applications.

PROFESSIONAL EXPERIENCE

Confidential,NEWARK, NJ 2008 to 2008
Administrative Coordinator and Quality Assurance Analyst

  • Researched and complied data, performed analyses and submitted conclusions and recommendations.
  • Served as principal liaison between departments and administrative units such as Purchasing, Human Resources, Accounting, and Payroll.
  • Prepared budget recommendations, documenting previous expenditures, compiling necessary data and preparing justifications for projected expenditures.
  • Kept abreast of all Federal. State, and University regulations, laws and policies as they exist and change.
  • Confidential,PARSIPPANY, NJ 2006 to 2008
    Compliance and Quality Assurance Analyst

  • Prepared outside CMS (Center of Medicare &Medicaid Services) Medicare audits, complaints and compliance issue.
  • Assisted with departmental, relation to handling documents and patient’s accounts in all aspects of the lifetime of the files, as well as contracts and pricing for insurance, hospital and GPO business.
  • Conducted investigations into practices, which may be out of compliance with Biomet Standard of Conduct for Prevention of Healthcare Fraud and Abuse.
  • Completed internal audits to measure and assure adherence to established QA standards for software development.
  • Created and executed test plans and scripts that will determine optimal application performance according to specifications.
  • Acted as liaison with vendors and suppliers in assessing applications and systems under consideration for purchase.
  • Confidential, 2002 to 2006
    Administrative Assistant

  • Responsibility included completion and processing forms of all healthcare affiliated organization such as Aetna and Blue Cross Blue Shield.
  • Informed the hospital staff of policy updates and changes through monthly presentations.
  • In charge of scheduling patients for surgeries, radiation treatment, and routine blood work.
  • Responsible for placing daily update calls to physicians and department managers.

  • VOLUNTEER EXPERIENCE

    Confidential,MAPLEWOOD, NJ 2009 to Present
    Teacher’s Assistant/Infant Care Provider

  • Organize activities and implement curriculum and stimulate children’s overall development.
  • Assist children to explore individual interest, and independence.
  • Active member of the Parent Enrichment Program.
  • EDUCATION
    Coursework toward A.S. in Biology
    B.S. in Business Administration/Management

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