SUMMARY

Experienced software quality assurance professional with comprehensive knowledge in leading software testing efforts, testing web and client/server applications, test automation, and test documentation management.

EXPERIENCE

Confidential, ND
October 2011 - Present
Quality Assurance Engineer

• Write and execute detailed test plans and test cases to verify software functionality and adherence to business requirements for web and tablet applications
• Write and execute automated test cases using Selenium on Eclipse and Selenium IDE
• Test web services using SoapUI and RESTClient
• Utilize Target Process for test management
• Work with Agile development methodology

Tools: OneView web application, POV tablet application, Windows 7, MS Office, Selenium, Eclipse, Java, SoapUI, RESTClient, Target Process, MySQL, Internet Explorer, Firefox, Google Chrome

Confidential, Fargo, ND
October 2010 October 2011
Quality Assurance Lead

• Managed offshore testing team consisting of four software testers
• Coordinated user acceptance testing efforts on various products utilizing subject matter experts from different departments
• Wrote and executed detailed test plans and test cases to verify software functionality and adherence to business requirements for client/server application
• Executed automated test cases on TestComplete
• Created virtual images to test different environments using Microsoft Virtual PC
• Utilized Jira and Visual Intercept for test management
• Worked with Agile development methodology

Tools: Feed management and formulation software, Windows 7, Windows XP, MS Office, Microsoft Dynamics 2010, TestComplete, Microsoft Virtual PC, SQL Server 2005 and 2008

Confidential, Spicer, MN
June 2010 October 2010
Software Quality Assurance Specialist

• Wrote and executed detailed test cases to verify software functionality and adherence to functional requirements for web application
• Utilized Track-It and Excel for test management
• Worked with Waterfall development methodology

Tools: Ability Commerce SmartSite web applications, MS Office, Windows XP, Internet Explorer, Firefox, SQL Server 2005 and 2008, Track-It

Confidential, Fargo, ND
December 2008 to January 2010
Quality Assurance Analyst

• Wrote and executed detailed test cases to verify software functionality and adherence to business requirements for web application
• Performed integration testing between Engage B2B and Salesforce.com
• Utilized Version 1 for test management
• Worked with Agile development methodology
• Tools: Quality Center, Engage B2B, Salesforce.com, Version 1, MS Office, Windows XP, Internet Explorer, Firefox

Confidential, Fargo, ND
August 2007 to November 2008
Software Quality Assurance Analyst

• Created and executed automated test scripts in QuickTest Pro to verify software functionality for client/server application
• Suggested and implemented improvements to quality assurance processes and procedures
• Worked with Waterfall development methodology
• Provided second level support to external customers
• Tools: QuickTest Pro, VBScript, SPARAK (banking software), MS Office, Windows XP and Vista, UNIX, Perl, CVS version control tool

Confidential, Alexandria, MN
June 2007 to August 2007
Test Project Manager

• Coordinated user acceptance testing effort by determining and scheduling needed resources
• Utilized TestDirector for test management
• Worked with Waterfall development methodology
• Tools: TestDirector, VeriSign CIMS, COMMSOFT, AS/400, MS Office, Windows XP and 2000

Confidential, Fargo, ND
March 2005 to June 2007
Software Quality Assurance Analyst

• Implemented QuickTest Pro and AutoTester to verify software functionality for client/server application
• Created and executed automated test scripts in QuickTest Pro and AutoTester
• Researched and recommended automated testing solutions
• Suggested and implemented improvements to quality assurance processes and procedures
• Created automated script to run nightly update of CVS
• Nominated for 2006 Harland Pillar Award for work with test automation
• Worked with Waterfall development methodology
• Provided second level support to external customers
• Tools: QuickTest Pro, VBScript, AutoTester, SPARAK (banking software), MS Office, Windows XP and Vista, UNIX, Perl, CVS version control tool

Confidential, Alexandria, MN
February 2002 to March 2005
Senior Quality Analyst

• Developed, along with Project Manager from VeriSign, effective procedures for testing of new releases which were eventually documented and rolled out to all of VeriSign’s customers
• Led and assisted with user acceptance testing
• Wrote and executed detailed test plans and test cases to verify software functionality and adherence to business requirements of client/server application
• Utilized TestDirector and Excel for test management
• Wrote end-user documentation
• Worked with Waterfall development methodology
• Tools: TestDirector, Amdocs, VeriSign CIMS, COMMSOFT, AS/400, MS Office, Windows XP and 2000

Confidential, Fargo, ND
October 1999 to June 2001
Software Testing Analyst

• Wrote and executed detailed test plans and test cases to verify software functionality and adherence to business requirements for client/server application
• Wrote and executed test cases for integration testing of modules
• Created and executed automated test scripts using Ginseng
• Utilized Lotus Notes for test management
• Worked with Waterfall development methodology
• Tools: Intellisol Project Accounting, Great Plains Dynamics and eEnterprise, Ginseng (automated functional test tool), MS Office, Windows 2000 and NT, Lotus Notes, SQL Server 7.0

Confidential, Spicer, MN
July 1998 to October 1999
Software Testing Engineer

• Wrote and executed detailed test plans and test cases to verify software functionality and adherence to business requirements for client/server application
• Created and executed automated test scripts
• Utilized Excel for test management
• Worked with Waterfall development methodology
• Tools: Ascendent (agricultural accounting software), Great Plains Dynamics and eEnterprise, MS Office, Windows 98 and NT

Confidential, Minneapolis, MN
February 1998 to July 1998
Voyage Auditor

• Prepared and recorded general ledger journal entries
• Reconciled balance sheet accounts
• Prepared payroll reports
• Tools: Platinum for Windows, PeachTree, MS Office, Windows 98

Confidential, Minneapolis, MN
February 1997 to February 1998
Staff Accountant

• Prepared and recorded daily income journal entries
• Reconciled balance sheet accounts
• Prepared daily reports
• Assisted with month-end and year-end closing
• Supervised night audit staff
• Tools: Platinum for Windows, Harmony/Fidelio, MS Office, Windows 95, IBM System 3

EDUCATION : Bachelor of Science