TECHNICAL SUMMARY

• Principle Quality Assurance/System Architect with extensive hands-on experience and knowledge of storage products including fibre channel (FC) and network-attached (NAS) storage systems, disk-based backup solutions, server virtualization, data deduplication and backup software.
• In-depth expertise of heterogeneous Storage Area Networks, storage systems, and SAN components.
• Strengths include strong analytical and technical ability, organization, written and verbal communication skills.
• Flexible and versatile in handling a wide range of issues.
• Earned numerous performance-based promotions, accolades and rewards as a result of hard-work and accuracy.

TECHNCIAL PROFICIENCIES:

• Systems Environment – Windows, Unix/Linux, Ethernet/10 GigE, SAN/NAS, and tape libraries.
• Network Protocol – TCP/IP, SCSI, Fiber Channel, iSCSI, FCoE, NFS, CIFS, VLAN, VPN, LAN/WAN, VSAN/VLAN, and NDMP.
• Hardware – SCSI, Fiber Channel, storage arrays (EMC, Dell, NetApp, etc), FC SAN Switches (Brocade, McData, Cisco, and EMC), FC HBA/CNA (Emulex, QLogic), Tape Libraries, FC analyzers, and host/application servers.
• Software – Microsoft Office, backup applications, tools/utilities (HP Quality Center, IOmeter, EMC ECC, and Navisphere), data de-duplication applications, server virtualization (VMware) and Sharepoint (MOSS) and Exchange.
• Storage Systems: EMC CLARiiON CX3-series and CX4-series storage arrays and EDL-series virtual disk libraries, EMC Symmetrix DMX-series, NetApp network-attached arrays (including V-Series).
• Fibre Channel Switches: Cisco, Brocade, and McData, EMC and Dell OEM-branded FC switches.
• FC Host Bus Adaptors: Emulex and QLogic.
• Performance tools/Utilities: IOmeter, IOzone, JetStress, SpecSFS, TPC-C, Loadsim, Microsoft WHQL, and others.
• Backup Applications: EMC/Legato NetWorker; Dantz Retrospect, Symantec NetBackup & Backup Exec, CA ARCserve, CommVault Galaxy/Simpana, HP OmniBack/Data Protector, Microsoft CDP, IBM TSM, and others.
• EMC Utilities: Navisphere, NaviCLI, Access Logics, MirrorView, SnapView, PowerPath, EMC ECC, and BCVs.

PROFESSIONAL EXPERIENCE

Confidential Waltham, Ma 3/09 – 9-09
Principle QA Engineer. Responsibilities include:

• Executed automated and manual test processes and procedures to test interoperability with V-Series and 3rd party storage arrays.
• Documented and recorded results utilizing HP Quality Center.
• Triage failures, retest fixes.
• 3rd party storage systems qualification (EMC CLARiiON) with NetApp V-series filers.
• Installed, maintained and configured all SAN and network components including FC switches, host bus adaptors, and network fabric.

Confidential Milford, Ma 7/07 – 1/09
Storage Analyst/Product Validation Accomplishments include:

• Provided objective evaluation and validation of products and technologies by providing comprehensive analysis and insight into how – and why – these capabilities will matter to customers.
• Produced and published in-depth reports that demonstrate the technical and business advantages and benefits including details on attributes, features and functions and their value to IT organizations. Validation reports have resulted in thousands of downloads by end-users and distributed at tradeshows, executive briefings and prospected customers.
• Developed and executed test plans to measure performance, scalability, reliability and usability utilizing industry standard benchmark, and applications in a controlled testing environment at client’s facilities.
• Designed, maintained, and administered network and storage infrastructure including server virtualization and backup application.
• Architectured and designed test configuration test beds for validations and performance testing.
• Published white papers and technical briefs in storage publications, periodicals and client’s websites.

Confidential Westborough, 2/01 – 7/07
Principle QA Engineer/Storage Engineer . Job responsibilities include:

• Created and maintained test environment by installing operating systems, backup software, HBAs driver and firmware, configured FC and IP network.
• Designed test suites by developing test scripts and macros, automating test procedures and generated test cases.
• Established CLARiiON storage system benchmarks for efficiency in operations, performance and response times. Performed and analyzed performance characteristics on system components and resolved bottlenecks.
• Played key role in coordinating, managing, and directing product development ahead of project schedule and provided expert technical guidance to account, engineering and service teams.
• Managed EMC/Dell OEM partnership with ISV qualification of hardware offering and backup applications.
• Recommended and designed new product functionality and enhancements and influenced project direction.
• Train personal/customers on EMC CLARiiON/SAN technologies and supported and resolved customer issues.
• Generated executive reports, white papers and technical briefs as appropriate to describe unique and common installation.

Confidential Shrewsbury, Ma 7/96 – 2/01
Principle QA Engineer

• Qualification, validation and firmware regression testing including developing test plans and procedures. Performed Microsoft’s WHQL testing and submissions.
• ISV third-party backup applications qualification and issues. Windows DLT tape driver development.
• Act as ISV point of contact for technical issues, product update, and equipment loans.
• Installed, maintained and configured all SAN and network components including FC switches, HBAs, and network fabric.
• Provided monthly reports of storage infrastructure of capacity utilization and inventory of hardware and software components.

Confidential Marlboro, Ma 1984 – 1996

• Ensure that the software process (SCCM) functions well administratively, both with respect to internal procedures and contractual requirements.
• Conducted and supported preliminary and formal qualification/validation of FQT Testing, including development of test plan, and procedures.

EDUCATION

• A.S. in Computer Science – Major: Computer Programming