We provide IT Staff Augmentation Services!

Qa Manager, Resume

New Haven, CT

SUMMARY

  • Over 16+ years of varied IT experience with 9+ years in Quality Assurance with Automation, Manual Testing and Performance Engineering (Testing, Tuning and Monitoring), 6 Years in Application Development for Insurance, HealthCare, Banking, Telecommunications and Manufacturing domain.
  • Customer - driven Performance consulting experience with proficiency in HP suite of products including Quick test pro, UFT, Load runner, Performance centre and Business Availability Centre (BAC), Site scope, Quality Center.
  • Managed team size of 20+ associates and ensures release milestones are delivered on schedule and with high quality.
  • Extensive knowledge of Software development life cycle (SDLC), Software Testing life cycle (STLC) with high Quality Assurance standards and better understanding of waterfall and Agile/Scrum methodologies.
  • Experience in working in Windows environment and good working knowledge in both Front end and Back end testing like GUI testing, Functional testing, System testing, Integration testing, User Acceptance testing (UAT), Regression testing, Smoke testing, Sanity testing, Database testing and Automated testing, Load testing, Volume testing, Stress testing.
  • Expertise in analysing Business Requirements, Functional Specifications and Use cases and prepared Requirements Traceability Matrix (RTM) to ensure Requirements coverage.
  • Proficient in formulating and developing Test Strategies, Test scenarios, Test cases, Test data, Test scripts by analysing Business Requirements, System Requirement Specifications, Design Documents and Use cases. Used Quality Centre extensively.
  • Expertise in Defect management, Bug tracking, Bug Reports and generating the Graphs using Defect tracking tools such as HP Quality Center
  • System requirements and identify the areas suitable for performance testing and establish the SLA for system performance. Creating of load test scenarios for various load levels in performance Centre, Execution of Performance Test using mercury performance center, Generating, analysing and interpreting the reports post the performance test execution. Identifying and isolating performance bottlenecks, defects and problems and providing recommendations / assistance to rectify issues.
  • Excellent communication, documentation, problem solving and analytical skills. Worked in complex environment and also performed multitasking.
  • Amicable nature and strong work ethic complements, with strong interpersonal skills ability to produce results in a complex, dynamic workplace on time.
  • Mentoring QA team and recruiting new QA engineers. Experience in working relationships with offshore QA team.

TECHNICAL SKILLS

  • Testing Tools: ALM 12.1/11, HP Quality Center 10/9.5/9.2, HP Load Runner, HP Performance Center, HP Business availability center, HP Sitescope, QTP(Quick test pro) 11/10, JIRA, HP UFT 12.02/11.5
  • Defect Tracking and Bug Reporting Tools: Quality Centre, JIRA.
  • Platforms: Windows
  • Databases: SQL Server 2005/2008, Oracle 9i/10g, IBM DB2
  • Operating Systems: Windows 2000, XP
  • Web Application Servers: Web Logic and Web Sphere
  • Other Tools: Crystal Reports v10.0, Microsoft Visual source safe, Netscout, Google Analytics, SVN

PROFESSIONAL EXPERIENCE

QA Manager

Confidential, New Haven, CT

Responsibilities:

  • Managing team size of 5+ associates and ensures release milestones are delivered on schedule and with high quality.
  • Define and implement the overall QA strategic approach and QA Operating model to align
  • Responsible for client management, maintaining gross margins, revenue forecast and overall project delivery
  • Experience in managing and working with cross functional teams across different topographies and Stakeholder Management
  • Set the overall QA test strategy that includes all the various types of testing ( Functional, Performance and Automation being performed by the QA team.
  • Determine the scope of the overall QA team based on all the business demand, run the business maintenance work, resource capacity and skill set .
  • Provide input from a testing perspective to the delivery release roadmap and project schedule plan, capacity, and deployment to production schedule .
  • Create and maintain the overall QA Project Plan, Identify overall QA milestones, external milestones, dependencies, issues, risks and assumptions.
  • Resolve escalated issues and risks with firm mitigation plans and escalate outstanding issues if required.
  • Identify needs for implementing new processes and analyze project trends to improve and optimize existing processes . Ensure both new and existing processes are being followed.
  • Identify areas of improvement to increase speed, quality and gain efficiencies .
  • Identify the various tools needed by the QA team and help customize these various tools based on testing needs.
  • Provide leadership and guidance to build and maintain a high performance environment Data capturing for the Test scenarios and Preparation of the Test scenarios for different types of Testing (Functional and Performance)
  • Creation of Load runner/QTP scripts for the various business scenarios identified and Creation of the Test scenarios in tool and perform executions and Result Analysis.
  • Mentor QA team and hiring of new QA engineers, experience in working with Onshore/Offshore QA model
Associate Manager

Confidential,

Responsibilities:

  • Managing team size of 20+ associates and ensures release milestones are delivered on schedule and with high quality.
  • Responsible for client management, maintaining gross margins, revenue forecast and overall project delivery
  • Experience in managing and working with cross functional teams across different topographies and Stakeholder Management
  • Work closely with the Quality Assurance team to ensure the highest product quality.
  • Utilize entrepreneurial skills to develop processes that contribute to workplace and team improvements.
  • Mentor and train team members in technology and design techniques as necessary.
  • Recruitment of performance Leads, Analysts, Engineers & Testers
  • Consulting engagements in Functional testing and Performance Engineering
  • Resource allocation, Project Scheduling, Onsite/Offshore operations and Relationship builder

Software Quality Associates

Confidential, New Haven, CT

Responsibilities:

  • System requirement analysis by interacting with the client to understand the application and establish performance requirements by configuring performance centre agents and BPM agents. Identify the areas suitable for performance testing and establish the SLA for system performance
  • Define Performance test strategy by analysing the volumetric analysis and workload monitoring.
  • Creation of Load runner scripts for the Various business scenarios identified and Creation of the Test scenarios in Performance centre based on the various loads
  • Interaction and Coordination with the DBA, System Admins and the Application Development team to ensure and Monitor the Servers during the load test.
  • Execution of Load tests, Volume test and Stress test using HP performance centre/Loadrunner.
  • Generating, analysing and interpreting the results post the performance test execution and Review the results with all the key stakeholders
  • Identifying and isolating performance bottlenecks, defects and problems and providing recommendations / assistance to rectify issues

QA Analyst,

Confidential,

Responsibilities:

  • Attended requirement review meeting and come up with suggestions on modules affected by each requirement and prepares use case diagram for the same
  • Write test cases and actively involved in reviewing the test cases written by others
  • Prepares effort estimation document and give inputs in creation of project metrics.
  • Performed manual testing, smoke testing, stress testing and exploratory testing
  • Implemented the automation testing scenario by writing test scripts in QTP(DCS) and VB/VB.net (DIAD) for the assigned modules
  • Run regression testing on different application functionality
  • Mentored the new joiners to come up with the team to take up new tasks
  • System requirement analysis by interacting with the client to understand the application and identify the areas suitable for performance testing and establish the SLA for system performance
  • Defining performance goals and objectives based on the client requirements and inputs
  • Business workflow modelling and benchmarking in conjunction with Business Analysts / SMEs to develop performance test strategies and performance test
  • Creation of Load runner scripts for the Various business scenarios identified and Creation of the Test scenarios in Performance centre based on the various loads
  • Execution of Load tests, performance test and stress test using mercury performance centre
  • Generating, analysing and interpreting the reports post the performance test execution
  • Identifying and isolating performance bottlenecks, defects and problems and providing recommendations / assistance to rectify issues.
  • Post production performance monitoring of the applications with Mercury BAC Configure the performance dashboard for the applications monitored

Environment: Quick test pro, Mercury Load Runner 9.1, Mercury Business Availability Centre 7.54, Mercury Site scope 9.52, Mercury Performance Centre 9.1, Mercury Quality Centre

IT Analyst

Confidential,

Responsibilities:

  • Played a major Role in Requirement Analysis of DSS System for Confidential
  • Involved in the Data base Design and Architecture of DSS System
  • Design and Development of Complicated Management Reports, Agronomy Reports with the Specific Format presented by the Client
  • Development of Interface screens / Master Data screens for the application
  • Development of business logic in SQL Server by writing Stored Procedures, Cursors and Triggers
  • Design and Development of synchronization
  • Unit Testing and Integration Testing for the Application
  • Bug Fixing for the issues identified in the Unit and Integration Testing
  • Documenting the Design Doc, Test cases and User Manual for the Application
  • Implementing Quality Standards as per IQMS standards. This system provides guidelines for the conduct of every project and the means for monitoring it. It integrates the various internal processes and intends to provide a process approach for project execution.

Software Engineer

Confidential,

Responsibilities:

  • Played a major Role in Requirement Analysis of Management Information System
  • Involved in the Data base Design and Architecture of MIS System
  • Analysis, Design, Development of Components like Processing,Utility, Internal Checks Utility to Transfer the Data from Source Database to MIS Database
  • Code Review, Test Cases, Documentation - Design Documents.
  • Development of the Management Reports display the DBNetGrid
  • Creation of Stored Procedures, Views, ASP Pages, Snapshots.
  • Unit Testing and Integration Testing of the Application
  • Bug Fixing for the Defects Identified in the Unit and Integration Testing
  • Creation of Reports that are classified into four they are Hourly b) Monthly c) Daily d) Yearly and scheduling of the Reports

Wipro/Citadel Health Care

Confidential, Wipro,

Responsibilities:

  • Developed Features for Diet, Food and Beverages and House Keeping Modules.
  • Generated Reports for Diet, Marketing and HK Modules
  • Implemented the Diet, F&B and Housekeeping Modules in MAX Hospitals - Delhi
  • Unit Testing and Integration testing of the modules worked
  • Bug Fixes for the Defects identified in the Unit and Integration testing
  • Documented Test Cases, Feature Specific Summary documents
  • Prepared Help files for Diet, FB, and Marketing and HK modules.
  • Verification of GUI standards and Coding Standards..

Hire Now