SUMMARY

• QA Manager for last 2 + years with healthcare industry (Horizon BCBS and United Health Care working for MA HIX project)
• Global QA Manager responsible for 60+ members at on and off site locations for QA, CM, and Release related activity - Proven track record in establishing and managing global high performance teams within Software Quality Assurance (SQA) from scratch. Manage resources in India, USA, and Singapore etc.
• Software Quality Assurance (SQA), Program Management (PM), Configuration Management (CM) and actual software development experience.
• Design S QA, CM and release processes and procedures, develop test strategies, implement test tools/software and produce Software Metrics, Key Performance Measurements (KPI’s) and Dashboards for project for Senior Management.
• Hands-on experience with automated test tools - IBM/Rational (SQA Robot, Rose, SQA LoadTest, Performance Studio, ClearCase, ClearDDTS, and ClearQuest etc.), HP/Mercury (Quality Center, WinRunner, XRunner, LoadRunner, Test Director, Astra, and Topaz etc.), Segue (Silk), QA Partner, J-unit, Empirix Software (e-Test, e-Load, and e-Monitor) and other home grown testing tools.
• Wrote test cases, test plans, customized defect-tracking system (ClearQuest, QTP, PVCS Tracking, QC, Starteam etc.) and create/maintain test environments for each project and ensured adequate resources and equipment (hardware/software) available for QA. Created test scripts using automated test tool for Regression and Performance testing.
• Excellent relationship working with clients, users, developers, and project team.
• Created all documents relating to CMMI Level 3 Certification.
• US Citizen and available ASAP: Training and Seminar: Completed various training (Software Development, Configuration management, Testing, Project Management, SQL, Automation tools and other) relating to work done at on and off site locations.

TECHNICAL SKILLS

• SDLC Methodology: CMMI Level 3, Scrum, Agile, Rational Unified Process (RUP), Water Falls, QA Best Practices, Spiral Methodology, Rapid Application Development (RAD), Joint Application Development (JAD) etc.
• Automated Tools: IBM/Rational - SQA Suites/Performance Studio, ClearQuest, RFT, Clearcase, HP - Quality Center, WinRunner, XRunner, LoadRunner, QTP, Astra, Topaz, Segue suites, Empirix (formerly known as RSW) e-Test, e-Load, e-Monitor, J-Unit, ATF, Web Load
• SCM Tools: ClearCase, PVCS Version Manager, PVCS Tracker, RCS, SCCS, ClearQuest, TestDirector, HP - Quality Center (QC), ALM, Sablime, CVS, StarTeam etc.
• Platform - Hardware: CDC Cyber 6600, Cray-1, IBM 360/370, HP 1000/3000, DG S210/S230, DEC 11/780, PDP 11/70, IBM PC AT/XT/PS-2, Gen Rad, HP 350, SUN, Apollo, VAX Work Station, windows NT, 95, 98, 2000, XP, Vista etc.
• Platform - Software: Fortran, Dbase II, III and IV, Basic, Assembly, Cobol, Atlas, Ada, CMS-2, Unix, Pascal, C, C ++, 4GL, SQL, Java, HTML, DHTML, XML, Active Server Pages (ASP), MTS, IIS, Soap.net interface, Visual Basic, FoxPro, Apache, Netscape Application Server, Websphere, Ingres, Sharepoint, Biztalk and Clipper
• Military & Other Specification: DOD-STD-2167, DOD-STD-2168, NSAM-81-2 & 81-3, FAA, Boeing Avionics Standard D6 35071-1 Rev. D. FAA, FDA, 21 CFR, HIPAA, COBRA, ISO 9000 & 9001-3, CMM and CMMI
• Database: Oracle, SQL Server, Sybase, SQL Anywhere, Informix, RDBMS, and DBMS
• Browser: Netscape, Internet Explorer, America Online, Safari, Chrome etc
• Management and Leadership Skills: Global QA Manager responsible for 60 + member on and off site location for QA, CM and Release related activity - Have proven track record in establishing and managing global high performance teams within Quality Assurance and Testing from scratch. Manage resources in India, USA, Singapore etc
• Testing: Wrote and execute test cases, test plans, customized defect-tracking system (ClearQuest, QTP, PVCS Tracking, QC, Starteam etc.) and created test environments for each project and ensured adequate resources and equipment (hardware/software) available for QA.
• Metrics & Process: Experience in designing QA, CM and release processes and procedures, developing test strategies, implementing testing tools/software and producing metrics, key performance measurements (KPI’s) and Management Dashboards for project
• Automated Test Tools: Hands-on experience with various automated test tools including IBM/Rational (SQA Robot, Rose, SQA LoadTest, Performance Studio, ClearCase, ClearDDTS, ClearQuest etc.), HP/Mercury (Quality Center, WinRunner, XRunner, LoadRunner, Test Director, Astra, Topaz etc.), Segue (Silk), QA Partner, J-unit, Empirix Software (e-Test, e-Load, e-Monitor) and other home grown testing tools. Created test scripts using automated test tool for Regression, Performance testing
• CMMI Level 3: Created all documentation relating to CMMI Level 3 Certification

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Responsibilities:

• Review Requirements and create test cases, test strategy, and test plan
• Provide daily, weekly status on testing
• Manage on shore and off shore testers and work with BA and developers
• Took assigned training and trained new hire folks

Confidential, NJ

Responsibilities:

• Review Requirements and create test cases for Back Office, Blue Print, Program Determination, Business Rule Engine etc for MA HIX
• Provide daily, weekly status on testing
• Travel 100% to Boston
• Manage on shore and off shore testers
• Work with BA and developers

Test Manager,

Confidential,, Newark, NJ

Responsibilities:

• Payment Innovation (PI) project has 25+ applications and five other projects
• Blue Health Intelligence (BHI)
• HHI
• Rating Engine
• Member Portal
• Sales compensation Module
• Create end to end test strategy document & Test Plan
• Provide assistance in test metric creation & defect tracking
• Create, review, and update Defect Management process and schedule daily defect triage process
• Review and comment on Interface Requirement Document and Project Plan
• Manage project budget
• Create daily and weekly project status
• Create Dashboard for each project
• Fully knowledgeable QC 11.5 and Administer and customized QC

Confidential, NY,

• Create end to end test strategy document and test plan.
• Provide assistance in test metric creation, defect tracking.
• Create, review, and update Defect Management process.
• Review and comment on Interface Requirement Document and Project Plan.
• Store all files created on Sharepoint.
• Create workflow of various applications and manage project and QA related activity.
• Use QC for Creating Test cases, Defect Management and work flow
• Work with Sales Compensation module extensively

Confidential,

• Manage multiple projects doing project management and create/maintain dashboard for three major projects. Use software methodology Water Falls for two projects and RAD for other project.
• Prepare daily status report on all projects. I manage from QA standpoint and hold each group accountable to meet their respective deadline.
• Discuss found issues with developer and business analyst by scheduling daily meeting.
• Work as Global QA Manager managing QA staff and work closely with business analyst, developer, user, support, DBA, and operation staff.
• Final QA sign off by me to release application in production. Ensure test cases are reviewed with developer, business analyst, etc. and updated accordingly. Home grown tool was used to do automated test scripts for regression and performance testing.
• Was involved in setting Regression testing automated for future releases and ensure manual testing is done for new features thoroughly.
• Create and maintain test plan, test cases, test execution, and test scripts for automation purpose and project plan.
• Hire team members as well as train and mentor them. Tools used were Starteam, QC, and Test Pilot for automation - Home grown tool. Test cases were written in excel spreadsheet to start.
• Responsible for creating software metrics on daily basis for each project using QC
• Use Sales compensation modules

Confidential,

Responsibilities:

• Prepare daily status report on all projects I manage from QA standpoint.
• Discuss found issues with developer and business analyst by scheduling daily meeting.
• Work closely with business analyst, developer, user, support and operation staff.
• Create and maintain test plan, test cases, and test execution, test scripts for automation purpose and project plan.
• Hire team members as well as train and mentor them.