M.B.A. Candidate in Information Technologies, IT CONSULTANT and experienced QA ENGINEER

SUMMARY M.B.A. candidate in Information Technology, possessing developed skills in interpersonal communication and Business Analysis. Core skills include Software testing methodologies, Quality Assurance, Test planning and Statistical Analysis. I am seeking a full- time opportunity utilizing my IT and Management skills.

PROFESSIONAL SUMMARY

• 5 years of professional experience in Information Technology with extensive experience in Quality Assurance and Software Testing.
• Experience in leading and managing teams.
• Handled multiple roles - Team Lead, Tester and QA Analyst.
• Exceptional ability to maintain and build client relationships
• Experience in Manual Testing of GUI and functional aspects of Web based Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC).
• Strong experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Experience in tracking across the project by analysis and review of project elements including requirements, test documentation, testing artifacts
• Excellent hands-on experience in manual testing skills and implementation
• Experience in documenting Ambiguity Reviews to eliminate defects in initial phases of SDLC
• Experience to design & develop various status reports, path analysis for the requirements
• Hands on experience in Software Development Life Cycle (SDLC), with thorough understanding of various methodologies like waterfall, Agile Scrum, RUP
• Performed GUI, Integration, System testing, functional Testing, Usability testing, Adhoc testing, End-to-End Testing, Regression Testing, Black Box, Mobile testing, Smoke and Full Life Cycle Testing
• Excellent knowledge in Financial, Banking, domains on Web and Client/Server applications
• Hands on experience in functional and Non-functional testing using Quick Test Pro
• Tested Web Services applications.
• Experience in Backend Testing and in executing SQL query.
• Configuring and implementing Defect Tracking process to provide Test Metrics
• Conducted Walkthroughs with the development team to design detailed test plans and reports to indicate status of testing effort.
• Proficient in tracking defects using Quality Center, Clear quest, TFS and DDTS.
• Maintained RTM (Requirements Traceability Matrix) and Defect Traceability matrix.
• Experience in analyzing Business Requirements, Functional and Technical Specifications.
• Strong Experience in pulling all different kinds of reports from Quality Center.
• Participated in the SCRUM, POKER and Sprint release planning meetings.
• Followed the Agile methodology for the Mobile Testing.
• Excellent interpersonal and customer relational Skills. Proven communication, presentation Skills and Leadership Qualities.

TECHNICAL SKILLS

Test Strategies : Integration, System, Regression, User-Acceptance, Black Box testing Packages & Database : MS Project, SQL, MS ACCESS, Microsoft Office , MS Excel, Minitab, MS VISIO Technologies : GPON, Multicast, Routing, VoIP, SNMP, TCP/IP, SS7, LAN/WAN Methodologies : SDLC, STLC, Agile, Water fall Analysis : BUSINESS ANALYSIS, FINANCIAL ANALYSIS, IT SYSTEM ANALYSIS Defect tracking tools : Clear Quest, QC, DDTS, and TFS-VSTS. Mobile Platform : iPHONE, iPAD, Androids Testing Tools : Quality Center 10, Quality Center 11, QTP 9.0

PROFESSIONAL EXPERIENCE Confidential, Hempstead, NY Jan2010-May 2012 Client: Hofstra School of Law, Department of Information System IT Analyst Responsibilities

• Creation of test plans, estimations, development and tracking projects at every phase
• Task allocations, tracking completion & guidance to team
• Prepare and present statuses (daily, Weekly, monthly, post release etc )
• Requirements gathering, Gap analysis and ensure requirements are developed
• Manage project risks and provide appropriate escalation and mitigation plans to keep a high level of project quality and customer satisfaction
• Complete root cause analysis on the defects at every phase
• Used SQL queries to extract data from different databases including testing and production for data validation and data analysis
• Prepared test Scripts for conducting User Acceptance Testing (UAT) and Smoke Testing.
• Execute Automation scripts for regression testing
• Used Rational Clear Quest to raise the defects and to manage defect management process
• Coordination of test plan, test results and reports in central repository - Share point portal
• Conducted KTs (knowledge Transfer) on the Hofstra School of law website and its functionality (including Search, position, Balance and Application feedback) to new members of the team.
• Analyzed Business & Functional requirement, of the Hofstra School of Law Mobile App and developed Requirements Traceability Matrix and Test Cases in Quality Center.
• Analyzed Business & Functional requirement Documents and Interacted with Business Analysts and resolved issues during Gap Analysis.
• Conducted Test cases and Test plan walkthrough with the Development, and Project Management Team and testing team.
• Performed the testing of the Hofstra Law School Mobile App in iPHONE, iPAD, Androids platform.
• Performed Smoke, Functionality, Integration, System, Regression tests based on analysis and understanding of the requirements, non-functional specifications and end-user needs
• Enter and review the defects in TFS defect tracking system.
• Helped business team in Conducting the User Acceptance Testing and reviewed UAT results with the customers.
• Responsible for test deliverables like issuing daily status reports, weekly test metrics etc
• Drive the team for discussing the day to day activities, assignment & blockages

Environment: Quick Test Professional 9.2, Quality Center 9.0, SQL Server, Windows XP, Ms Excel, MS Office tools

Confidential, Nov 2008-Jun 2009 Client: US Bank QA Analyst Responsibilities

• Tested US Bank mobile application and its functionalities on Iphone, Ipad and Android platforms.
• Performed web testing on the US Bank website and its respective functionality in different browsers
• Performed the testing in the QA, Pre-prod and Production for the Release.
• Performed the production checkout for the release items.
• Used Quality Center and QTP together for reporting and testing the Test Cases of the software.
• Involved in performing Black box Testing.
• Analyzed the Test Results and errors logged by Defect Tracking Tool QC.
• Wrote and ran SQL queries to verify the correctness of data in the tables.
• Performed Functional, Regression, Adhoc, System and User Acceptance Testing.
• Analyzed the system requirements for the future needs
• Create, develop & Implement QA process and procedures
• Creation of test plans, test strategies, test cases, project estimations, test procedures from requirements and Use Cases and execute the business work flows
• Documented all the process documents and the KT sessions in the IKNOW location
• Involved in preparing Requirements Traceability Matrix, Defect traceability Matrix.
• Reviewed the BRD for ambiguity and documented the problems efficiently
• Responsible for collecting and analyzing the test metrics and then submitting the reports, which kept track of the status and progress of the testing effort
• Reviewed the requirements and the Use Case Diagrams to write Test Cases/ Test plan that would test various Scenarios
• Communication with senior level management on details of the System performance
• Involved in creating and executing SQL to validate the data at the Back End
• Prepared daily status reports, Weekly test execution status and test matrix to QA and project team.

Environment: Quick Test Professional, UNIX, Shell Scripting, Agile Scrum

Confidential Sept 2007-Oct 2008 Client: Alcatel & Lucent, QA Analyst Responsibilities:

• Working with off shore team of 8 members and guiding them through the testing lines
• Thorough understanding in implementation of Agile Scrum methodology
• Responsible for leading User Acceptance Testing(UAT) , functional and regression test efforts
• SDLC, STLC, Test Planning, Test Strategy preparation, test audits and reviews.
• Created the Technical Test Plan in the initial phase and also during change requests
• Review the test results executed by team members and storing the results and review reports
• Experience in test automation using Quick Test Pro and maintenance
• Involved in all phases of the testing including smoke testing of the builds, Functional, Database, User Acceptance, Integration testing and Regression testing once the deployment is done in the production
• Reviewed the BRD for ambiguity and documented the problems efficiently
• Responsible for collecting and analyzing the test metrics and then submitting the reports, which kept track of the status and progress of the testing effort
• Expertise in documenting and escalating the issues appropriately
• Created a nightly regression Quick Test script with various checkpoints to confirm the latest build is working correctly
• Created Stored Procedures using PL/SQL to compare the results with the expected results and automate the Test Report on validation at the back end
• Performed System, Manual Regression Testing & Migration (Upgrade) Testing on Customer DBs.
• Developed test scripts for automation using PERL and TCL/TK languages.
• Awarded twice the "FEATHER IN MY CAP" award from Wipro Technologies.
• Trained new team members in Fiber technologies, Network protocols & testing procedures
• Attended quality audits and ensured 100% compliance to Wipro's and client quality standards

Environment: Agile Scrum, Quality Center, Windows XP, PL/SQL, Quick Test Pro

EDUCATIONAL QUALIFICATION MBA- Masters of Business Administration in Information Technology BE-Bachelors of Engineering in Electronics & Telecommunication CERTIFICATION AND TRAININGS

• Wipro Internal testing certification
• Attended Training on ERP SAP FICO Package
• Attended Training on Informatica ETL tool.
• Attended training on Project Management (PMP)

WORK STATUS Authorized to work in USA- (EAD Holder)