OBJECTIVE:

To obtain challenging position Software Quality Assurance Engineer / Manager Quality Assurance to utilize my diverse skills and extensive experience for the benefit of the company and my personal growth.

SUMMARY:

• A business oriented professional with a solid Information Technology industry. Attain complete understanding and knowledge of the project life-cycle, from analysis and design through coding, testing and documentation. Very successful in the integration of SAP and Sales-force ERP within a business and in the integration of the SAP modules with each other.
• Extensive experience in commercial and residential financing, manufacturing, distribution,accounting applications. Exceptional combination of business acumen and expertise in leveraging core strengths to originate and structure loans.
• Displays strong understanding of testing methodology, testing issues software testing life-cycle, analysis of business, functional specifications and formulation of test plan and test requirements. An experienced Quality Assurance Analyst with extensive knowledge in automated and manual software testing methodologies including extensive hands on experience with HP Quality Center and Quick Test-pro.
• Conveys the ability to multitask, excellent interpersonal skills,and very flexible in adjusting to people and various situations. Have excellent interpersonal skills. Exceptional communication skills allow direct working relationship with business associates. Excellent Leader experienced in building and managing on-site and offshore teams.
• HARDWARE : IBM PC, IBM AS/400
• PLATFORMS: Windows NT/2000/XP, AS/400, JDEdwords, SAP
• SOFTWARE : JavaScript, VB Script, HTML,XML, SQL Server, Microsoft Office,RPG
• ETL Tools: Informatica, Power Center, SQL and Reporting services
• Web Browsers: Mozilla Firefox, Google Chrome, Internet Explorer
• Testing Tools: HP Quality Center 8.2/9.2/10.0/11.0, Auto-tester, AS400 debug
• Methodology : Waterfall, Agile

PROFESSIONAL EXPERIENCE / SELECTED PROJECTS

Confidential

Sr.QA Analyst /Manager of QC team

• Pharmaceutical/biotechnology manufacturing environment. Abbott's Global Information Systems GIS organization supply direct support to an assigned area.
• Complete tasks which support a project and/or functional team. Understand the Product Life-cycle Management PLM Business Process and the impact of changes to the business. Provide communication to the business users of any impact.

Responsibilities:

• Developed Test Strategy and Test Plan, and the Traceability Matrix to ensure that test cases reflect user needs for the Functional, User Interface, Performance, Usability and Security Requirements.
• Worked closely with the Business and Development teams in making the detailed QA Test Plan regarding the scope and focus of the testing.
• Defined the Test Criteria and Project Schedules to baseline the Test Plan by taking inputs from the Project meetings and walkthroughs.
• Conducted the Test Plan and Test case Review Meeting with the PM, Business Customers, Business Analyst and Development Team.
• Testing and coordinate all activities during each testing phase of a project.
• Manage and oversight all QA/UAT environments, coordinate release schedule with release team.
• Hands on experience in User Acceptance Testing and Training of end users.
• Using Agile methodology ensure new features for web based and client server applications.
• Experience in testing SAP and Sales-force ERP based applications.
• Experience with use/control of Electronic Records/Electronic Signatures and document management systems, as well as HP Quality Center for testing.
• Developed Test Strategy and prepared Track sheets to keep track of the tasks assigned to the Jr. Testers and tracked the issues to closure.
• Review, analyze and compared defects using HP Quality Center to appropriately track defects.Coordinate with developers meeting tight time-line for critical bug fixes for system releases.
• Assured that all QA Artifacts are in compliance with corporate QA Policies and Guidelines. Experience working in a highly regulated environment GxP, QSR framework. International GxP regulations 21 CFR Part 11.
• Corrective action and preventive action CAPA related to FDA observations, customer complaints, process validation, process improvement and product design.
• Lead small to medium sized testing efforts inside and offshore .

Confidential

Senior QA Analyst, Developer

ION is a global market leader in providing innovative, high performance, real-time solutions across multiple asset classes for electronic trading, pricing, risk management and downstream processing to clients which range from global financial institutions to leading niche financial specialists.

Responsibilities:

• Reviewed business requirements, IT design documents and prepared test plans for all assigned project releases .
• Tested the new functionalists based on test cases and assisted in troubleshooting issues through resolution or escalation to the development teams.
• Key player in integrating the core mainframe payment processor along with Upstream and Downstream interfaces using Data Stage ETL solution.
• Defined and monitored QA processes and overall quality strategy Assisted in establishing an appropriately equipped and configured QA test environment.
• Validated unit test results in conjunction with the application development teams.
• Review, analyze and compared defects using Quality Center to appropriately track defects. Conduct weekly bug triage meetings with development and product management . Coordinate with developers meeting tight time-line for critical bug fixes for system releases.
• Testing HR/HCM and Financial applications.

Confidential

Lead QA Team, Project Lead

Participated in Web testing and Client Server testing for company's Mortgage Partnership Finance Program MPF Loan Origination System which is used by Customer Service representatives and partnering banks for creating and submitting loan batches. As a team member, developed test plans, test cases, and executed test cases. Created/executed automation test scripts. Involved in Functional, Unit, Regression, Integration and User acceptance testing and has been responsible for defect reporting, tracking, and closure. As a test analyst, enhanced and developed QA test plans and designed test strategies. Interacted with Business Analysts and Developers for information gathering and issue resolution.

Responsibilities:

• Created test plans and test specifications based on Product Requirement Analysis Documents and Functional Requirement Documents.
• Wrote test scripts utilizing Test-director Software
• Reviewed the design document for requirements coverage and design the Testing methodologies
• Performed Functional, Integration, and System testing at different stages of the TLC
• Performed Performance Testing and User Acceptance Testing of the Application
• Responsible for UAT project planning like creating testing scenario, test plans, and test scripts
• Handle the tasks of explaining UAT scope, criteria and entry/exit strategy to less trained professionals
• Perform responsibilities of conducting research on IT requirements and business requirements in UAT areas
• Handle the tasks of identifying UAT testers and managing resource plan by coordinating with business stakeholders
• Responsible for reviewing SIT Test Plan to ensure sufficient testing plans
• Handle the tasks of ensuring that the Pre-UAT activity is performed accurately and efficiently
• Responsible for developing UAT test process and monitoring SIT execution phases
• Handle the tasks of identifying defects and perform root cause analysis by analyzing data quality issues
• Performed Black-box testing including smoke, function and regression testing using QTP
• Parametrized the scripts to run the scripts using varying form data
• Wrote SQL queries to validate data
• Used Test-director to track and Report system defects and Bug fixes
• Responsible for integration and functional, UAT testing for company's Desktop application and Fidelity Loan Servicing application used by call center loan servicing representatives, sales, and service mortgage personnel

Responsibilities:

• Reviewed/decomposed business requirements into more testable requirements to ensure full testing coverage
• Created test requirements, test cases in Test-director
• Designed a functional test plan to automate manual system cases using QTP and Test-director automated tools.
• Reported the defects in Test-director and maintained weekly Test Metrics document
• Created test scripts in QTP for Automated test cases
• Designed and developed the application tests and load test plans for inventory maintenance application
• Conducted regular meetings with all different team members of the application to resolve the critical performance issue
• Attended peer reviews, walkthroughs and Inspections throughout the testing life-cycle
• Payroll and Inventory Reporting System
• The application was designed and developed to create monthly, quarterly and yearly financial and accounting statements, payrolls inventory. Worked as manual tester in their implementation of financial module.

Responsibilities:

• Identified the test requirements based on Application Business Requirements and blueprints
• Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance, and Black Box Testing
• Involved in analyzing the applications and development of test cases
• Participated in user training and submitted status reports weekly
• Testing HR/HCM and Financial applications

Confidential

Residential/Commercial Mortgage Broker/Loan officer

Founded business and led a team of high-performance loan officers. Oversaw the marketing, originations, underwriting, processing, and closing of loans. Obtained funding from local, regional, and national lenders for both commercial and residential properties.

Responsibilities:

• Built relationships with both existing and new clients of various income levels analyzing applicants financial status, credit and property evaluation to determine feasibility of qualifying for a mortgage while adhering to all federal and state compliance guidelines relative to retail mortgage lending. Determined appropriate rate locks and issuance of disclosures after educating customers on the variety of loan products and available credit options. Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
• Worked as a team with loan applicants, listing and selling Realtors, seller and buyer attorneys during the process of loans for the purchase products.
• Verified application file of residential loan to check for accuracy and completeness of application data.
• Ensured all established standards are attained comprising mortgage type, loan amount,
• borrower's assets and liabilities.
• Recommended to deny loans failing to keep up to desired standards.
• Interacted with employer and credit bureau to cross check information accuracy.
• Exchanged correspondence with particular companies to acquire property survey and appraisal.
• Prepared and mailed out approval as well as denial letters to respective applicants.

Confidential

Senior Programmer Analyst/Team Lead

• Worked as a part of a team and independently on all phases of new development and testing. Provided support and maintenance, design, development and testing, modifications and enhancements to Insurance applications. Created interface program to download data from AS/400 to PC and back
• Generated Billing applications, to enter new and modify existing: on-line data entries with selection window, inquiry screen number of QM Queries with audit reports.
• Gradually moved along the company's general direction from AS/400 platform to WEB based application services. As part of a Conversion and New Development team performed enhancements and new development for Paper Products Distribution and Delivery System targeted to serve as an on-line Customer Service Module, such as:
• Internet Orders Batch FTP Processing, New Screens for data entry required by each Dealer and Distribution Center
• Alarm Inventory Shortage and Overstock Reporting based on new data. Stored Procedures modifications
• Enhanced a Profit Analysis Report Generator System, doubling its reporting capabilities
• Maintained and adjusted Future Cost Changes and Price Protection Systems to comply with new tax regulations, Designed and developed order entry and order maintenance screens Defined and developed sales history storage processes.
• Tested and modified Y2K programs.
• Analyzed, designed, implemented and maintained more than a dozen corporate business applications.
• Personally made major modifications to a complex Manufacturing and Warehousing control system, a core business application for the company. Redesigned several screens of multi-screen record update program.