QUALIFIED BY

analytics and statistical reporting document design and composition software development business and process analysis logistics analysis data testing and processing unit testing implementation and conversion specialist marketing and communications project management team collaboration systems and trend analysis print and image design mail processing and distribution fulfillment quality assurance and code review claims tax finance utility health medical municipal customer service office administration functional rules development

TECHNICAL

Server Platform Sharepoint SAS VB/.net SQL VIPP HTML JAVA Access SAP/ABAP

Mainframe Platform COBOL JCL Streamweaver AFP/PPFA CICS TSO/ISPF/IOF XML

BUSINESS

Project Mgmt Agile Agile/Scrum Waterfall MS Project Gantt Project Tracking Reporting

MS Office Outlook Powerpoint Visio Excel Word

APPLICATION

Processing Analytics Statistics Data Mapping Unit System Testing

Implementation Process Documentation QA and Standards Conversions Data Migrations

EXPERIENCE

confidential

Function Lead Developer Analyst for Claims Print Mail Processing

Software Development Sharepoint SQL VB Streamweaver JCL COBOL HTML

Test and Processing SQL Script EDW DB2 IMS JCL Streamweaver XML Macess

Data Analytics and Statistical Reporting SAS Excel Sharepoint Powerpoint EDW CICS Visio Word

Functional Rules Business Analysis SQL MS Office Sharepoint Access Excel Data Mapping

QA and Implementation Specialist QA Standards and Analysis Code Review Endevor

Document Design and Composition Specialist Streamweaver XML VIPP Macess

Print Mail and Fulfillment Administration Pitney Bowes Series 8 IBM Roll

Project Planning Agile Agile/Scrum Waterfall MS Project Gantt Outlook

Applications Print Composition Design Mail/Fulfillment Finance Claims Membership FEP

confidential

Function Lead Developer Analyst for Claims Print Mail Processing

Software Development Sharepoint SQL VB JCL COBOL HTML SAP/ABAP

Test and Processing SQL Script EDW DB2 IMS JCL Streamweaver XML Macess

Data Analytics and Statistical Reporting Excel Sharepoint Powerpoint Visio Word

Functional Rules Business Analysis VB MS Office Access Data Mapping

QA and Implementation Specialist QA Standards and Analysis Code Review Librarian

Document Design and Composition Specialist Streamweaver XML VIPP Macess

Print Mail and Fulfillment Administration Streamweaver ISIS/OGL AFP/PPFA Adobe Apps

Project Planning Waterfall MS Project Gantt Outlook

Logistics Materials Management System MS Project Excel Customer Service and Collaboration

Applications Print Composition Design Direct Mail HealthDialog Financial Tax Municipal Medical

confidential

Function Lead Developer Analyst for Claims Print Mail Processing

Software Development Sharepoint VB Streamweaver JCL COBOL HTML SAP/ABAP

Test and Processing SQL Script EDW DB2 IMS JCL Streamweaver XML Macess

Data Analytics and Statistical Reporting SAS Sharepoint Powerpoint Word EDW EDI CICS

Functional Rules Business Analysis VB MS Office Access Data Mapping

QA and Implementation Specialist QA Standards and Analysis Code Review Librarian

Document Design and Composition Specialist Streamweaver XML VIPP Macess

Print Mail and Fulfillment Administration Streamweaver ISIS/OGL AFP/PPFA Adobe Apps

Logistics Materials Management System MS Project Excel Customer Service and Collaboration

Applications Print Composition and Design Mail Fulfillment Utility Rates Collections

SKILL KNOWLEDGE ABILITY

Leadership Detailed Organized Work Ethic Proven Leadership through Integrity and Example Effective Communication Team Lead Core Team Member Team Resource Management

Business Strategies QA Analysis Skills Knowledge and Ability for Document and Mail Throughput Logistics Materials Management Billing Finance Marketing Insurance Heath Tax Municipal and Utility Applications Team Collaboration Compliance of Internal Policies and Change Control Focus Group Participation Disaster Recovery Integrity to exceed Customer SLA Production Support Customer Service Requirements Interpretation

Process Administration Process Documentation Development of Training Methods Reporting and Analysis of Team Directives Associated with Business Strategies Preparation of Reports Charts/Graphs and Correspondence for Business Team Review Process Scheduling Customer Service Protocols Office Administration

Product Administration Document Composition Fulfillment Processing Mail Distribution Barcode Development Claims Processing Marketing and Communications Participation Material Management Purchase Order Initiation Tracking and Processing Maintaining Stock Inventory Floor Plan Design and Implementation of Equipment

Project Management Team Lead and Project Planning Support for Related Business Strategies Coordination of Project Work Flow Strategies Team Collaboration Marketing and Communications and Claims Processing

Analysis Quality Assurance and Adherence to Standards and Business Practices Logistics Analysis and Volume Management Scheduling and Ordering Data Mapping Data Validation and File Content Code Structure for Multi Platforms and Processes System Activity and Monitoring Mastered Troubleshooting Skills Production Support Test Routine Development comprehensive SAS Statistical and Analytical Reporting and SKA.

Technical Skills Unit Testing Data Analysis Data Testing DB Mapping Sharepoint and Web Page Support and Development Software Development and Processing for Claims Finance Marketing Heath Tax Municipal and Utility Applications Fulfillment Processing Development Analysis for Document Composition Design and Format Print and Mail Processing Distribution Print Image Design and Composition Commercial Printing Prod Support

Development and Database SKA 20 years

Sharepoint SAS VB VB.net XML C SQL HTML Java JCL COBOL Access DB2 IMS SQL EDI EDW Data Mapping

Software Processing Development and Analysis 20 years

Print Composition Streamweaver AFP/PPFA ISIS OGL VIPP XML

Distributed Sharepoint SAS MS Office Outlook Visio Word Excel Powerpoint FTP NDM

Mainframe MVS/zOS OS390 CICS TSO/ISPF/IOF Accessories CA Products Endevor

System Application Processing and Analysis 30 years

Financial Key Bank Fidelity Tax and Data Components Rates

Health Care BCBS FEP/non-FEP Claims Claims Processing Membership EOB SOB Remits Health Dialog

Utility Central Maine Power Company Portland Water District City of Portland

Other Direct Mail Billing Collections and Rates Processing UNIX Processing

Print Composition Print and GUI AFP/PPFA Streamweaver XML Image Design VIPP ISIS Xerox IBM Equipment

Fulfillment Document Fulfillment Analysis and Distribution

Mail Operations Barcode and Inserter Process Requirements Inserter Equipment Processing Postal Regulations

System Support Platform Migrations Software Installations Project Management Print Mail Processing Fulfillment Scheduling Data Validation Data Process Analysis Office Administration

Quality Assurance and Change Control 30 Years

Endevor Processing BMC Software for Change Control Automation Code Review and Validation Standardization

Logistics Scheduling and Project Management 15 years

Access MS Office Project Agile Agile w/Scrum Waterfall Gantt Project Tracking and Reporting

ACHIEVEMENTS

Sharepoint Developer for Print and Mail Processing Groups 2010-Current for BCBSNE

Claims Processing Core Team Mainframe Decommission 2012 for BCBSNE

Team Lead with successful implementation of Corelink Migration 2011 for BCBSNE

Awarded Best Consultant Arcus 2010 for Blue Cross and Blue Shield

Lead oversight and successful implementation of Tax Process 2009 for Direct Mail of Maine

Core Team Deregulation 2006 for Central Maine Power

Project Manager and Lead Paper Redesign 2005 for Central Maine Power

Lead oversight and successful implementation of Insource Print 2004 for Central Maine Power

Successful implementation of Billing Redesign 2001 for Central Maine Power