Summary

• Formal training in Agile/SCRUM methodology
• Operating Systems: Windows XP, 7,Linux, Mac OS X
• Reporting Tools: Adminitrack, Teamtrack, Test Director, Bugzilla, Jira, Rally

PROFESSIONAL EXPERIENCE

Director of Quality Assurance and Product Experience

Responsibilities:

• Establish and build the Quality Assurance department
• Create and implements a company-wide Quality Assurance process
• Develop and define Quality Assurance best practices
• Coach the development team QA procedures and integrate the dev process with QA process.
• Work with the Customer Support Manager to implement User Acceptance Testing
• Be the QA Evangelist
• Hands on QA Test plans, Test cases, Testing etc.

Confidential

QA Director / Principal

Responsibilities:

• Develop, publish and implement test plans for a complex, multi-tier system including custom .NET development and commercial off-the-self COTS applications
• Conduct functional, regression, and integration testing for all software releases for both the OSS project as well as the SalesForce to OnCore migration project.
• Change and release management
• Develop QA standards
• Analyze functional specifications and design documents, working directly with business analysts, developers, and end-user groups to ensure software functionality and technical design requirements are met
• Develop and execute automated test cases/scripts using commercial tools
• Create and maintain all QA documentation including test cases and test results for all phases of testing
• Define, track and report metrics such as defect densities and open defect count
• Participate with the development team in an Agile SDLC methodology.

Environment: .Net/ Js./HTML Methodology: Agile

Confidential

QA Manager

Responsibilities:

• Defining Quality Assurance strategy, methodology and best practices
• Coordinating both waterfall and agile testing of web based software systems
• Coordinating / managing offshore QA resources
• Hands on black and grey box testing
• Leading Offshore Testers for both Effective UI and Federal Express which involved 30 Offshore Testers and 3 Test Leads which I worked with personally
• Meeting with Project Management I.T. solutions leads to formulate an efficient testing plan for upcoming
• Help with story pointing and backlog grooming meetings to give the QA perspective to the Agile process.
• Creation of test plans, test cases, test environments and strategies
• Provide mentorship to Junior level QA personnel

Environment: Flex, IOS/Android, HTML/JS/CSS, .Net, Java Methodology: Agile

Confidential

QA Lead/Manager, Core Web

Alteryx develops geospatial business intelligence solutions in a SaaS model

Responsibilities:

• Creation of QA process Methodologies.
• Primary QA resource, Implemented Test Management System for testing plan/test cases
• Heavily involved with the vetting/interview process for additional QA personnel.
• Directly responsible for the implementation of automated / load test tools AppPerfect .
• Setting up of QA environment database, QA server etc.
• Authoring all QA documentation, working directly with heads of I.T, Marketing etc. in order to formulate testing procedures.
• Agile testing environment, utilization of SCRUM methodologies.

Environment: C /.Net platform, JS/CSS/SQL Methodology: Agile

Confidential

QA Engineer / Contract

Responsibilities:

• Regression testing of in-house, web based reservations booking system.
• Test Scenario review execution
• Location, classifying and documenting issues into bug tracking system
• Working with Offshore Testers and Developers to ensure proper testing of ticketing system.
• Maintenance and execution of QTP automated testing tool.
• Agile testing environment, utilization of SCRUM methodologies.
• Methodology: Agile

Confidential

QA Principal

Responsibilities:

• Creation of customized QA and Testing solutions.
• Implementation of QA/QC practices designed to reduce testing costs and increase operational efficiency.
• Directing Offshore Test Leads and Testers on a variety of projects
• Hands on testing, including creation, revision and implementation of Test Plans/ Test Cases from design to deployment stage
• Working with offshore resources to provide the correct testing solution for various projects.

Confidential

QA Lead/Manager

Responsibilities:

• Creation of Test Cases based on Functional Specifications
• Creation and implementation of QA Methodologies
• Testing various projects on a daily basis including Adult Swim, British Airways/Open Skies, Register.com
• Learn and Execute Quick Test Pro automated testing for smoke testing websites in the testing cycle.
• Utilizing the JIRA software to document software bugs.

Environment: Java, Javascript, Tomcat Methodology: Agile

Confidential

QA Lead

Responsibilities:

• Creation of Test Cases based on Functional Specifications for both MTV software in addition to Microsoft's Windows Media Player v.11 using Mercury Quality Center.
• Assist in the creation and implementation of QA Methodologies for the Urge project.
• Leading a team of 4 Offshore Test Leads who each had a team of 5-10 direct reports for a total of 20-40 Offshore resources.
• Utilizing SQL to search to query database
• Execute UAT and Black Box Testing during all stages of development.
• Utilizing the Bugzilla software to document software bugs.

Environment: VSS, Java, Microsoft New Media, SQL, Bugzilla Methodology: Agile WaterFall

Confidential

QA Manager

Responsibilities:

• Creation and implementation of Quality Assurance processes.
• Creation of QA Test Plan that details the roles and expectations of all departments as they pertain to QA and testing.
• Devising Test Cases to be ran initially on every project in its alpha stages to rate the project readiness to enter the testing cycle.
• Execute Black Box Testing based on Functional Specifications provide by the Project Manager.
• Exposure to and test of Flash media including banners to verify Functionality
• Locating and entering valid issues into the Bug Database Bugzilla accordingly to reflect the various stages of all projects.
• Testing weekly releases to verify DR software is not detected by spyware manufactures/distributors.

Environment: C, C , VB Script, Java Script, MS-SQL Server 2000, Flash, HTML/ XML, Internet Information Server 5.0, UNIX, Bugzilla

Methodology: Agile / WaterFall

Confidential

QA Director

Responsibilities:

• Creation and implementation of Quality Assurance processes.
• Creation of QA Test Plan that details the roles and expectations of all departments as they pertain to QA and testing.
• Devising Test Cases to be ran initially on every project in its alpha stages to rate the project readiness to enter the testing cycle.
• Execute Black Box Testing based on Functional Specifications provide by the Project Manager.
• Control and update the Bug Database accordingly to reflect the various stages of all projects.

Environment: Internet Explorer 5.x, Netscape 7.x, Oracle 9.0, SQL, WebLogic Application server 8.0, J2EE, JSP, Solaris

Confidential

Freelance / QA

Thomson Physicians World engages the healthcare community through integrated, multifaceted medical communications programs to influence behavior and improve patient care. The 'Centralized Payment Services' system is a web-based application primarily for Eli Lilly and its associates to book Physicians on speaking engagements around the globe. As the sole Quality Assurance Engineer, my only concern was assuring the integrity of the application.

Roles:

• Involved in Manual Testing of the front-end application that was developed using Java, ASP, Oracle Apps and .Net technologies
• Reviewed requirements, specifications and documentation to gain a through understanding of the programs and Processes to be certified
• Involved in writing Test Plans, Test Cases and Created Test Procedures using MS office tools
• Query the data base using simple SQL commands
• Implemented QA testing procedures, executed Integration and Regression tests, and supporting functional and User Acceptance tests
• Managed User Acceptance testing with other managers the other departments and recorded, verified and documented all issues.
• Interacted with Development team regularly to keep track of the Change Requests and with business users during the daily meetings.
• Interacted with Project manager and performed as assigned for the release of Quality Product

Environment: UNIX, Java, J2EE, WebSphere, SQL Server 6.0.

Confidential

Senior QA Analyst

Barnes and Noble is the nation's largest bookseller. Barnes and Noble.com is the web-based counterpart to its brick and mortar superstores. Maintenance of the website is the most valuable resource to bn.com. The Quality Assurance department worked side by side with developers to ensure the integrity of the bn.com website.

Responsibilities:

• Creation of test plans, run test cases using and tracking defects in application.
• Assisted in implementation of Test Plan accordingly developed the test cases
• Manual and Load Testing performed in Windows environments web browsers.
• Led an in-house team of 15 Testers and an Offshore team upwards of 30 Testers.
• Collectively worked with Project Lead and PM for version control and releases
• Design and report on QA processes and ways to improve the overall process of the Quality Assurance department including the Build team, responsible for pushing code from Dev to QA and to Production the Manual testing team and the Automated test team.
• Push files from Development server to QA server, then to Production using Site Server and
• VSS

Environment: LoadRunner 5.0, Site Server, VSS