Summary

• Hands on experience in Unit Testing, Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing, Performance Testing and Validation Testing.
• Executed various test cases, test scripts and test procedures.
• Involved in development of several test cases, test scripts and test procedures.
• Involved in design, development, implementation and execution of test plans, strategies and test cases for client server, web based and ERP applications using manual and automated testing tools.
• 7 years of professional experience as QA in Financial, Trading, Banking. Hands-on experience with Automated tools like HP's QTP, Quality Center and Load Runner.
• Having in depth technical experience of Software Test Life Cycle, SDLC, RUP, Water Fall and Agile methodologies.
• Participated in bug meetings with developers to validate the severity of the bug. Manually retested the application for smoke testing and regression testing.
• Experience with QA Methodology and QA Validations to ensure Quality Assurance and Control.
• Expertise in manual testing and in automation testing tools like Quick Test Professional, Win Runner and Load Runner.
• Extensive use of defect tracking tools like Quality Center, PVCS and Test Director.
• Used Quick Test Pro and Win runner to perform regression testing on the applications.
• Experience in documentation for all aspects of computer system validation CSV , Installation Qualification IQ , Operation Qualification OQ , Performance Qualification PQ and final validation reports in a regulated environment.
• Identified functionality and performance issues including deadlock conditions, exception error messages, and system crashes under load in peak hours.
• Expertise in using SOAPUI for Web Service testing of WSDL and REST.
• Experienced in writing and executing SQL queries to verifying Source-to-Target mapping and transformation rules ETL Processing in Data warehouse manually.
• Strong Knowledge in Relational DBMS like Oracle, Sybase and SQL Server.
• Expertise in writing and executing SQL Queries.
• Good knowledge on JAVA, C, C .
• Excellent communication, interpersonal, intuitive and analytical skills.
• Proven ability to work efficiently in both independent and team work environments.

TECHNICAL SKILLS:

• Functional Tools : Quick Test Pro 9.5/9.2/8.2, Win Runner 6.0.
• Performance Tools : LoadRunner 9.5/9.0/8.0/7.8.
• Bug Tracking Tools : Quality Center 10.0/ 9.2/8.2, Test Director 7.2, PVCS.
• Languages : HTML, DHTML, Java, VB Script, Java Script, C, C , Visual Basic,
• .NET.
• Development Tools : ASP 2.0 and FrontPage 98/2000.
• Internet Technologies: VBScript, JavaScript, XML, HTML.
• Database Technologies: Oracle 8i/9i/11i, Sybase 11.x, MS-SQL Server 2000, MS- Access.
• Documentation : MS Word, MS Excel, MS PowerPoint, MS Projects.
• Operating Systems : HP UNIX, MS-DOS and MS-Windows 95/98/NT 4.0/2003/2008.
• Others : Familiar with J2EE, .NET Technologies, MS-Excel.

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst Lead Legacy Remediation work stream

Impact Program Guide wire Claim Center

Westfield Companies is a regional Property/Casualty/Bond insurance company. Westfield distributes exclusively through independent insurance agents, emphasizing the development of relationships with agents.

Guide wire Claim Center is a web-based claims system built specifically for P/C industry. Claim Center's rich functional depth enables end-to-end Claims Lifecycle Management Improvements from intuitive loss report intake through advanced adjudication processes and integrated operational reporting. This system keeps track of all the required claims-related financial data.

Responsibilities:

• Analyzed Business Requirements, Screenshots, and Functional specification documents to prepare test cases.
• Communicated with development team to resolve defects as needed.
• Worked in Agile Scrum methodology for frequent software delivery.
• Attended Daily stand up meetings for work updates.
• Implemented defect management, requirement review, code review, release management.
• Developed Test cases to test different scenarios including positive and negative testing.
• Responsible for enhancement of previously developed test cases.
• Used QC 10.0 for test planning, Bug Tracking and Reporting.
• Worked on Traceability from Requirements to Defects.
• Performed regression testing on enhanced build.
• Created multiple defects and retested them once fixed.
• Followed bug life cycle according to the client standards.
• Worked as a part of Legacy, Configuration and Integration Teams.
• Performed in End to End Testing for few Applications.
• Validated Functionality of few integrations both on claim center and on mainframe.
• Validated Data flow from Claim center till Mainframe.
• Used Mainframe for different Line of Business LOBs to verify data on the mainframe from the Claim Center.
• Validated by doing entries direclty on mainframe for few scenarios.
• Validated all the Financial Transactions from the Claim Center onto the Mainframe.
• Validated dataflow flow between the Guidewire claim center and the third party applications.
• Involved in SIT testing validating data on mainframe for the scenarios created by users on claim center.
• Conducted peer reviews for high-level test scenarios, test plan and test cases.
• Participated in Face to Face Communications with other members as a part of the Agile Methodology.
• Involved in Manual Testing and worked closely with developers to test and fix errors.

Environment:

Quality Center 10.0, Mainframe, Excel 2010, MS Office 2010, Win Server 2008.

Confidential

QA Analyst Lead Integration Work stream Lead

Claims Transformation Program Guide wire Claim Center

Guide wire Claim Center is a web-based claims system built specifically for P/C industry. Claim Center's rich functional depth enables end-to-end Claims Lifecycle Management Improvements from intuitive loss report intake through advanced adjudication processes and integrated operational reporting. This system keeps track of all the required claims-related financial data.

State Auto Claims currently provides outstanding claims service and will continue to improve by providing best in class claims service. Through the Claims Transformation Program and the changes In-Scope for the program, Claims Associates will be empowered to accurately manage claim payments and expenses.

The Claims Transformation program has adopted an Agile project approach. Agile is an iterative approach that results in the delivery of working software early and often, which enables timely feedback and rapid response to change. It is transparent, collaborative, team-oriented, and produces real-time communication.

Responsibilities:

• Managed Offshore and Onsite teams and assigned tasks effectively.
• Analyzed Business Requirements, Screenshots, and Functional specification documents to prepare test cases.
• Communicated with development team to resolve defects as needed.
• Worked as a Mentor to the Team members to explain them the Testing Process.
• Worked in Agile Scrum methodology for frequent software delivery.
• Attended Daily Standup meetings for daily work updates.
• Extensively used SharePoint to upload or retrieve spreadsheets for future use.
• Extensively used Version One to track hours on daily basis.
• Implemented defect management, requirement review, code review, release management.
• Developed Test cases to test different scenarios including positive and negative testing.
• Responsible for enhancement of previously developed test cases.
• Used QC 11.0 for test planning, Bug Tracking and Reporting.
• Worked on Traceability from Requirements to Defects.
• Performed regression testing on enhanced build.
• Used Mainframe for different Line of Business LOBs to verify data on the mainframe to the Database.
• Extensively used SQL Server Management Studio to validate data against mainframe.
• Validated data on the Guide wire Claim Center UI with the data in SQL Server Management Studio.
• Validated dataflow flow between the Guidewire claim center and the third party applications.
• Web-service testing using SOAP UI by creating scenario based tests in WSDLs and REST for validating third party Applications.
• WSDL has the application to test in HTML/XML tag format and test data entered in those tags using SOAP UI was derived from the B2B analysis documentation.
• Conducted peer reviews for high-level test scenarios, test plan and test cases.
• Participated in Face to Face Communications with other members as a part of the Agile Methodology.
• Involved in Manual Testing and worked closely with developers to test and fix errors.
• Attended weekly defect report meetings and presented progress updates.
• Extensively prepared weekly reports for all kinds of Testing done and for different Integrations.
• Ability to work with multi-cultural teams across multiple time zones to accommodate offshore business hours.
• Attending conference calls with offshore team to discuss the Testing status and to assign the defects to the concerned developers.

Environment:

Quality Center 11.0, ETL, SQL Server Management Studio 2008 R2, SOAPUI 3.6.1, Mainframe, Sharepoint, VersionOne, Excel 2007, MS Office 2007, Win Server 2008.

Confidential

Performance Tester Engineer

HA High Availability

Core Link is a unique technology company, providing health care benefits technology services to Blue Cross Blue Shield plans. Core Link is a new concept in health care benefits technology. It is a long-term IT investment, initially funded by Blue Cross Blue Shield of Nebraska and Blue Cross Blue Shield of North Dakota.

Responsibilities:

Created performance testing environment and installed all the necessary components of Load Runner on all the remote machines.

• Performed load testing against internal applications and services using Load Runner scripts to emulate users and monitor systems performance.
• Designed scenarios for Performance Testing, Generating scripts and handling Correlation as well as parameterization using Load runner Vugen, executed scenarios using Controller and analyzed the results using Load runner Analyzer.
• Developed scripts and scenarios for automated testing new and enhanced web based products using Load Runner 9.5.
• Worked in Agile Scrum methodology for frequent software delivery.
• Created and coded a very flexible Load Runner script that allowed for fast configuration changes during testing.
• Written custom functions and programs to support the load testing efforts.
• Identified functionality and performance issues, including: deadlock conditions, database connectivity problems and system crashes under load.
• Used Rendezvous point, Start and End Transaction, Parameterization, Correlation features in Virtual User Generator of Load Runner.
• Used web reg save param functions to correlate the scripts manually.
• Enhanced script by inserting Check points to check if Virtual users are accessing the correct page which they are supposed to be accessing.
• Used Cacti tool to see CPU usage and Memory leaks graphs.
• Written scripts in which each virtual user accesses different data on the application.
• Performed Load Testing against an application which is on Mainframe.
• Created a scenario with certain amount of Vusers giving Ramp up, Ramp Down and Run time in the Controller of Load runner.
• Designed the Manual and Goal oriented scenarios using Load Runner Controller module.
• Conducted performance regression testing after upgrading the hardware and software.
• Provided management with analyzed test results and provided recommendation for performance improvements as needed.
• Analyzed the Load Runner reports to calculate Response time and Transactions per minute, Hits per sec, Throughput.
• Met with managers, team leaders and developers on Load Runner, Scripting, Stress and Performance Testing.
• Logged issues came across during the testing process into the WIKI.
• Accessed Log files from the server to check the performance of the application.

Participated in Face to Face Communications with other members as a part of the Agile Methodology.

Environment:

Load runner 9.5, MS Office 2007, Cacti, Mainframe HAWK , and Win Server 2003.

Confidential

QA Analyst

IAP Integrated Archive Platform

IAP is a fault-tolerant, secure system of hardware and software that archives files and email messages for your organization, and lets you search for archived documents. IAP provides the following main functions:

Automatic, active data archiving email and specific types of documents that helps your organization meet regulatory requirements.

Interactive data querying to search for and retrieve archived data according to various criteria.

Responsibilities:

• Preparation of Test Plan based on Business and functional specifications of CIP Customer Installable Patch .
• Analyzed Business Requirements, Screenshots, and Functional specification documents to prepare test cases.
• Created performance testing environment and installed all the necessary components of Load Runner on the different machines.
• Created various performance scripts using Load Runner Vugen.
• Created Load Runner graphs to analyze the results
• Executed performance testing using Load runner Controller.
• Used Auto Correlation, Parameterization and Content Check features.
• Enhanced the script with Check Points, Rendezvous Points and Transactions to check the performance of the application and added General Vuser Functions, Protocol Specific Functions and Standard C Functions to handle bottlenecks of the application.
• Analyzed Throughput Graph, Hits/Second graph, Transactions per second graph and Rendezvous graphs using LR Analysis tool.
• Communicated with development team to resolve defects as needed.
• Performed regression testing on enhanced build.
• Worked in Agile Scrum methodology for frequent software delivery.
• Implemented defect management, automated regression testing, performance testing, requirement review, code review, release management.
• Developed Test cases to test different scenarios including positive and negative testing.
• Responsible for enhancement of previously developed test cases.
• Used QC 10.0 for test planning, Bug Tracking and Reporting.
• Conducted peer reviews for high-level test scenarios, test plan and test cases.
• Participated in Face to Face Communications with other members as a part of the Agile Methodology.
• Involved in Manual Testing and worked closely with developers to test and fix errors.
• Attended weekly defect report meetings and presented progress updates.
• Interacted with System Engineers thoroughly for collecting Requirements.
• Ability to work with multi-cultural teams across multiple time zones to accommodate offshore business hours.
• Attending conference calls with offshore team to discuss the Testing status and to assign the defects to the concerned developers.

Environment:

QC 9.5/10.0, Load runner 9.5, QTP 9.5/10.0, Manual Testing, Agile, Linux, Win 2003 server.

Confidential

Sr.QA Analyst

Online Enrollment Application

As a leader in the health benefits and services industry, United Healthcare Medicare Retirement offered exceptional services, broad capabilities and enduring value in creating a modern health care system. Online Enrollment application project was aimed at enhancing the existing web framework focusing on Medicare Supplement Plans.

Responsibilities:

• Analyzed Business Requirements, Screenshots, and Functional specification documents to prepare test cases.
• Preparation of Test Plan based on Business and functional specifications of CIP Customer Installable Patch .
• Created performance testing environment and installed all the necessary components of Load Runner on the different machines.
• Created Load Runner graphs to analyze the results
• Executed performance testing using Load runner Controller.
• Used Auto Correlation, Parameterization and Content Check features and written scripts.
• Enhanced the script with Check Points, Rendezvous Points and Transactions to check the performance of the application and added General Vuser Functions, Protocol Specific Functions and Standard C Functions to handle bottlenecks of the application.
• Analyzed Throughput Graph, Hits/Second graph, Transactions per second graph and Rendezvous graphs using LR Analysis tool.
• Web-services testing using SOAP UI by creating scenario based tests in WSDLs for validating the third party applications accessing the system.
• WSDL has the application to test in HTML/XML tag format and test data entered in those tags using SOAP UI was derived from the B2B analysis documentation.
• Communicated with development team to resolve defects as needed.
• Performed regression testing on enhanced build.
• Worked in Agile Scrum methodology for frequent software delivery.
• Implemented defect management, automated regression testing, performance testing, requirement review, code review, release management.
• Developed Test cases to test different scenarios including positive and negative testing.
• Responsible for enhancement of previously developed test cases.
• Used QC 10.0 for test planning, Bug Tracking and Reporting.
• Conducted peer reviews for high-level test scenarios, test plan and test cases.
• Participated in Face to Face Communications with other members as a part of the Agile Methodology.
• Involved in Manual Testing and worked closely with developers to test and fix errors.
• Attended weekly defect report meetings and presented progress updates.
• Ability to work with multi-cultural teams across multiple time zones to accommodate offshore business hours.
• Attending conference calls with offshore team to discuss the Testing status and to assign the defects to the concerned developers.

Environment:

QC 9.5/10.0, Load runner 9.5, QTP 9.5/10.0, ALM SOAP UI, Manual Testing, Agile, Linux, Win 2003 server.

Confidential

QA Tester

Responsibilities:

• Developed Test Plan based on previous Templates
• Performed RTM Requirement Traceability Matrix to ensure all requirements are covered
• Prepared Test Cases from Requirements Document, Functional Specification, Use Cases.
• Imported requirements, test cases from Excel to Quality Center.
• Automated manual test cases using Win Runner.
• Involved in the preparation of Risk Analysis Document with BA's.
• Created Test cases, Test scripts as per the design documents both Functional and Technical Designs .
• Involved in preparing defect tracking spreadsheets.
• Interacted with Business Analysts/Users/Developers heavily for collecting Requirements.
• Created Business Flows, Decision Trees using Visio and Decision tree matrix to give the weight age for the test cases.
• Involved in Manual Testing and worked closely with developers to test and fix errors.
• Reported Defects in Quality Center.
• Prepared and provided test matrix to the management.