SUMMARY

• A highly talented and accomplished Information Technology professional with 14 years' experience in quality assurance testing of client/server and web-based applications.
• Functionality, compatibility, reliability, exploratory/ad hoc, load/stress, usability, installation, security and related test methodologies.
• Develop, implement and assess Quality Management Systems that are ISO 9001:2000 and SEI CMMI complaint
• Experienced in testing of web application, client-server, network, multimedia, and database, educational and related projects on Windows operating systems.
• Strong understanding of different software development life cycles such as waterfall and iterative Agile/Scrum
• Mentor, coordinator and leadership roles in creation and execution of QA and testing processes, test strategies and plans, bug documentation and regression, and bug tracking system development. Managed QA Team and participated QA in all project meetings
• Strong understanding of healthcare business operations
• Extensive knowledge of SDLC methodologies Waterfall, Rational Unified Process RUP and Agile/Scrum
• worked within Agile/Scrum methodology
• Excellent problem solving, interpersonal communication, presentation, and project management skills

TECHNICAL EXPERIENCE

• Operating Systems: Windows 95, 98, 2000, NT, XP, Vista, 2010, DOS, UNIX, Linux, Mainframe, and Macintosh
• Languages: C , C, C , HTML, DHTML, Java, , XML, SQL, Visual Basic, ,
• Tools/Databases QTP, Win Runner, Load Runner, Test Director, Silk, Rational Robot, Rational Clear Quest, Quality Center, Object Oriented Analysis and Design UML/RUP , XML Tool, FTP, CS-90, Oracle, Access, SQL Server, MySQL, Cold Fusion, Visual Group Planner, ERP,
• Windows Communication Foundation WCF , Team City 6.5.x, JIRA 5, SharePoint Server
• 2010, MS office communication 2007 R2, Toad for Oracle Expert version 10.6.1.3,
• Crystal Reports 13.0, MSMQ, J2EE, .NET Framework, XML, Agile
• Hardware: HP-9000, PCs

PROFESSIONAL EXPERIENCE

QA Manager Consultant

• DB Schenkeris a leading global provider of integrated freight forwarding and logistics services, providing a full range of standard, specialized, and value-added B2B services on a global scale.
• Work closely with cross-functional organizations, project teams and clients to develop project schedules, execute test plans and cases and deliver high quality products
• Develop test plan and maintain test matrix based on development completions and project timeliness
• Evaluate and enhance SQA standards, technologies and approaches
• Provide subject matter expert knowledge on Quality Assurance software, tools, and best practices
• Contribute thought leadership to engagements and organizational knowledge management in the development to continually improve work products and enhance value
• Plan and implement QA strategy for web based applications
• Utilize SOAP based web services using SOAP UI or other tools to test applications
• Communicate with product manager/business analyst, development, and senior management on the progress of the Release Period project goals, objectives, and testing efforts
• Setup and perform platform testing and configuration testing with various browsers and Operating Systems
• Design and mentor in creating best-in-class performance testing approaches and plans for enterprise-wide projects
• Maintain and execute test cases and test scripts using Quality Center
• Work closely with the management team to establish performance testing criteria
• Manage the day to day activities of a SQA team
• Responsible for creating and executing test cases for mobileapplications

Environment: JDK 1.6, J2EE 1.3, Eclipse3.5, JSP 1.2, Web Services , JavaScript, XML,HTML, Ajax, Oracle 10g, PL/SQL, Serena, SQL Navigator, Quality Center

Confidential

QA Claims Analyst

• Project: McKesson Total Payment Solutionand Episode Management
• Developed test plan and maintain test matrix based on development completions and project timeliness
• Worked collaboratively with Development, and the Business to ensure a quality release of Total Payment 5.0
• Utilized Agile/Scrum testing process and participate in release planning activities related to User Story grooming and estimation
• Performed functional, system, regression, usability and back-end testing on various internal web applications
• Implemented Episode Management rules engines for Clinical Care Advance and Utilization Management System
• Utilized AMISYS ADVANCE release 4 Performed testing on rules engine, setup configuration
• Developed automated test scripts using FitNesse open source wiki web server
• Identifies escalates and supports the resolution of strategic and operational risks and issues that impact ICD-10 compliance and readiness projects and activities
• Reviewed and configured claim for episode management rule bundles and query the database to review the claims and cases to ensure the rule code was designed correctly
• Technology Used: .NET Framework 4.0, XML, JIRA, Share Point, Windows Server R2, Toad, SQL Server,, Web Services

Confidential

Project Leader

• Responsible for initiating, managing and implementing cross-functional programs/projects
• Provided the leadership skills necessary to control the execution of the project tasks
• Lead, managed and participated n the QAtesting efforts for multiple product releases
• Delivered project artifacts and shares responsibility and accountability with the Team utilized Agile/Scrum process for the successful delivery of the entire project
• Utilized QTP to create the automated tests using VBScript for regression test
• Developed testing plan and maintained test matrix
• Technology Used: MS SQL Server, Visual Basic, HTML/JSP, XML, Quality Center, Citrix Server, Web Services

Confidential

Senior QA Test Lead

• Developed a thorough understanding of the operations and functions of the 1800Flowers.com family of brand and shared service applications
• Communicated with Project Managers, Systems Architects, Systems Analyst, DBA's and Software Engineers to gather requirements for testing and develop estimates for testing execution
• Developed testing plan/schedule and maintained test matrix
• Utilized automation framework for QTP/BPTtest scripts and managed automated test databases in maintaining automation environments
• Managed and coordinated with the offshore team for completion of project tasks
• Technology Used: .NET, Microsoft SQL Server, HP Quality Center, Mercury Interactive - Quick Test Pro, SharePoint, Citrix, AS400, HTTP, XML and Web Services

Confidential

Senior Business Analyst

• Worked with AMISYS to QCARE ATQ conversion project - project facilitates QCARE to accept GHI EDI/OCR claims. HIP Claims along with EDI Transactions 270/271and to make sure it follows 5010 of HIPAA standards to implement of migration from ICD9 to ICD10 codes. major role of the project is to load data from Amisys to QCARE mainframe application used by Emblem Health and Web Based Application, such as new Provider Contracts will be added, as well as Member Enrollment data, Claims data, Billing data, Benefits Sets, Pre-auth/Referral rules and performing UAT to all new/existing functionality of the data/History conversion and Loading Medicaid/Medicare Fee Schedules into QCARE.
• Gathered business requirements, designing and implementing business solutions for all projects
• Analyzed current business performance as it relates to claims processing systems and claims operations to facilitate process improvements
• Engaged on the AMISYS Advance Configuration Improvement Project identified changes needed to support the current and future business needs
• Created business process and mapped requirements with the Traceability matrix
• Identified the scenarios based on business requirement and HIPAA compliance for each transaction such as 837 Claims and 276/277 Claim Status
• Implemented the HSS DRG for CMS and AP-NYS software product to provide accurate DRG pricing for Inpatient claims
• Utilized ICD-9 and ICD-10 coding rules and regulations to the DRG Validation
• Utilized IBMMainframe CICSand other key systems to verified data
• Developed Test and Deploy IBM Web Sphere MQ interfaces between local systems and remote site systems
• Managed test data - develop/maintain quality repositories to establish and assure quality data integrity for IBM Mainframe environments
• Reviewed Functional Specifications and provide functional expertise to capture and document Business Case Review and System Architecture Review processes
• Enabled EDI image and validated for Raw Data
• Technology Used: Oracle, Visual Basic, Active Reports, J2EE Oracle, HTML/JSP, MS Access, JAVA, Visual C, Acrobat, Web logic 9.2, 10.1, Web Sphere 6.1, IBM Mainframe, XML

Confidential

QA Lead/Manager

• Worked with the Confidential., - provide information technology for the health insurance payer industry
• Gathered metrics and published test results for all software releases and service packs, developed test plans, defined and created test scenarios, executed test scripts, assessed test results against expected results, reported defects as directed and participated in and gathering metrics related to current software development life cycle SDLC process.
• Worked at the direction of the QA Director, oversaw and directs the design, development, and implementation of test plans and the execution of tests for all TriZetto's products.
• Planned and directed the activities of the offshore test teams.
• Developed, implement and assess Quality Management Systems that are ISO 9001:2000 and SEI CMMI complaint
• Managed testing work products in the Quality Center.
• Worked closely with Product QA, Product Management, Integrated Health Solutions and Product Development teams to facilitate resolution of errors, issues, and negative outcomes. Coordinated and conducted retesting as necessary
• Involved in testing the application on Share point Portal
• Tested healthcare/medical claim processing functions auto-adjudication, batch processes, claim input/output records, file exchanges across multiple systems
• Utilized Agile/Scrum process performed configuration management for a test environment
• Created Project design and Developed documents and workflow for various test cases, which was used for automated testing using QTP 9.2 automated tools.
• Created an automation framework for QTP/BPTtest scripts and managed automated test databases in maintaining automation environments.
• Technology Used: MS SQL Server 2005, ASP. Net, XML, Quality Center 9.0, QTP 9.2, Load Runner 9.2, Team Track, Share Point, Content Editor, MS Outlook, , COM , JavaScript, IIS, MS application server, Win Form Application

Confidential

QA Manager

• Involved in various stages of Software Development Life Cycle
• Participate in training and mentoring other members of the QA staff
• Performed systems, functional, integration, regression and performance testing
• Run performance tests against latest release using Load Runner 9.2.
• Utilized Quality Center to track quality assets and progress across releases and test cycles.
• Technology Used: MS SQL Server, Visual Basic 6.0, HTML/JSP, XML, Quality Center, Load Runner 9.2

Confidential

Senior QA Lead Engineer

• Valiant - Microsoft Solutions Provider and a premier provider of workforce management solutions. Valiant supplies comprehensive time attendance, scheduling, payrol, Human Resource business process outsourcingsolutions to more than 500 clients doing business in a wide range of markets and industries.
• Designed and built QA Test Strategy and Test Plan
• Supervised, led and mentored QA Team in test case planning, development, quality reviews and test case execution.
• Led QA team, improved QA best practices and QA process improvements
• Completed both Unit System testingas needed and provided developer feedback at both an interface and code levelon any problem discovered. Run C and VB codewith Visual Studio 2005 Team Edition.
• Utilized existing use cases and test scripts and worked with business teams to enhance use cases to develop data driven scriptsvia Quick Test Pro QTP for web / .NETand client server applications.
• Utilized Load Runnerfor performanctesting and QTPfor regression testing.
• Technology Used: .Net, Visual Basic 6.0, Win Form Application, Microsoft Windows Distributed Internet Applications Architecture Windows DNA , ASP. Net, VB .NET, COM, COM , JavaScript, IIS, MS application server

Confidential

QA Analyst

• Online Confidential a leading provider of Web-based Human Resources solutions.
• Tested internet-based ASP application that allows clients to build and maintain dynamic, customizable web sites to facilitate employee benefit and Human Resources communication.
• Created Test Plans, Test Cases, and executed for a People softPayroll and Time Labor project.
• Managed offshore QA Team
• Setup CitrixPresentation Server to access application remotely from offshore facility.
• Compared in house products with people soft
• Technology Used: MS windows 2003, SQL Server 2000 database. ASP.Net, Win Form Application, Microsoft Windows Distributed Internet Applications Architecture Windows DNA , COM , JavaScript, IIS, and MS application server

Confidential

E-Business Testing Systems Analyst

• Conducted quality assurance QA testing and associated applications of Empire websites, which was an interactive tool for members, providers, brokers and employers.
• Developed test strategies, test plans, scripts, and test cases.
• Implemented software quality processes and procedures.
• Created, tracked, and reported on Change Requests CR , using Rational Clear Quest.
• Utilized Rational Robotto create, modify, and run automated tests for numerous e-applications.
• Utilized IBMTivoli OMEGAMON XE for Mainframe- CICS, IMSand other key systems to verified data
• Utilized Relational Databases such as Oracle10g/9i and MySQLto validate test results
• Technology Used: Oracle 8.0, Visual Basic 6.0, Active Reports, J2EE Oracle, HTML/JSP, MS Access, JAVA, Visual C, Acrobat, Web logic 9.2, 10.1, Web Sphere 6.1, IBM Rational Robot, IBM Tivoli OMEGAMON XE, XML

Confidential

QA Engineer

• Tested e-commerce applications for leading global infrastructure technology Platform Company. Also tested products such as stock quotes, weather reports, news, photos, and video.
• Utilized Win Runnerto create modifies and run automated tests. Performed performance testing under load conditions using Load Runner.
• Tracked bugs through to resolution, and prepared bug reports.
• Arranged and coordinated test environment, including various browsers to test functionality of browser-based interfaces.
• Technology Used: Windows 2000, Win Runner 6.5, and Load Runner 6.5
• Project Management Professional PMP course