System Administrator Resume Profile

Confidential

Go to assigned medical provider offices scan medical records of assigned patients and upload the files at the end of the shift to the mainframe, also retrieve electronic medical records where available and upload them to the mainframe.

Confidential

Assist full time permanent staff get ready for yearly inventory, count parts in a large stockroom.

Confidential

Answer calls from Mental Health providers and consumers build authorizations, discharge authorizations, Inform about benefits, attempt to resolve any issues and properly route those I was unable to resolve.

Confidential

Answer calls from Mental Health providers and consumers build authorizations, discharge authorizations, inform about benefits, attempt to resolve any issues and properly route those I was unable to resolve.

Confidential

Move inventory within an IBM AS400 system after picking by pickers. Investigate discrepancies between physical inventory and that shown in system and correct as needed. Before starting the inventory control clerk position I worked in the shipping/receiving dept receiving orders from the company's suppliers. I also delivered these items to the proper depts.

Confidential

Answer calls from members of a Medicare part D program, verify payments, status of membership, inform about formulary medications, enter enrollments, and resolve customer issues

Confidential

Call New York state lottery agents to take instant ticket orders, inform about new ticket issues, inform of discontinued tickets, assist with any instant ticket related issues.

Confidential

Diagnose and trouble shoot NYS Lottery terminals over the phone in an attempt to prevent the dispatch of a customer service representative to the retailer location.

Confidential

Install and trouble shoot POS terminals take all required readings and Z existing registers before removal stage equipment for shipment to stores from warehouse stock return defective equipment to manufacturer for replacement or repair test questionable equipment on test POS before return to manufacturer make DSD computers for insertion on night of install including image casting of hard drives.

Confidential

Return to county Department of Social Services sites to: install software upgrades, assign static IP addresses, check for IBM recalled memory in servers check print quality of printers inventory equipment and check functionality of fax modems.

Other Experience

System Administrator

Confidential

Responsible for the administration of a 5/3 PC LAN running LANtastic, processing of mailing and telemarketing reports as well as the updating and manipulation of databases using FoxPro and PCFile.

Quality Assurance Inspector

Confidential

Inspect populated circuit boards for proper component insertion. Inspect the rear of circuit boards for solder bridges after wave solder insure that there were no visible defects in circuit runs with a microscope.

Senior Technician

Confidential

Responsible for the design/trouble shooting of test equipment Z80 machine language programming of microprocessor based test boxes proficient in the use of oscilloscopes, digital analog millimeters, frequency selective voltmeters, prom programmers, and signal generators.

Field Service Engineer

Confidential

Repair and troubleshoot problems w/Develnet, PCs, and terminals at customer site as well as depot repair when there were no open calls.

Debug Technician

Confidential

Install, troubleshoot, and upgrade product specific test and burn devices using product specific software and electronic test equipment.

Computer Technician

Confidential

Configure, prepare, and repair microcomputers, printers, and associated peripheral equipment for rental customers.

Computer Technician

Confidential

Responsibilities included trouble shooting and maintenance of a Develcon data switch, a mixed vendor coax/fiber optic/Ethernet network, 20 DEC terminal servers, 200 plus terminals, 50 IBM PS/2 microcomputers, in addition to the supervision of 6 student technicians.

Audio Visual Technician

Confidential

Engaged in the development of Audio Visual teaching aids for a high school with a student population of 2,000. Maintenance of a closed circuit video system, instruction of students in the maintenance and operation of Audio Visual equipment. Created and designed a campus radio station.

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