Credit Analyst Resume Profile Columbus - Hire IT People

OVERALL QUALIFICATIONS

Supervisor over a team of credit representatives
Experienced in credit management risk management, credit granting, negotiation and collection
Develop and provide presentations to sales reps and customer service reps
Exceptional computer skills including MS Office Suite, SAP, BW, and GetPAID
Strong interpersonal, verbal and written communication skills
Lead quality assurance, and QA tester as a SME

PROFESSIONAL EXPERIENCE

Confidential

Senior Credit Analyst

Manage a team of credit analysts to meet goals and objectives
Managed portfolio for Ohio Valley Region, and Eastern Canada
Analyze financial statements, references, and online sources for credit-worthiness review and assign credit limits from 100,000 up to 250,000
Work with Sales Reps and Customer Service Reps to resolve issues related to held orders due to past due balances
Review credit limits as necessary, and at least once annually
Work with slow-paying accounts to a mutually-beneficial payment plan
Travel as needed to visit with customers and sales reps

Confidential

Credit Supervisor, Composites and Environmental Services

Manage a team of five credit representatives to ensure goals and objectives were met
Manage portfolio of 30 million to 50 million of open receivables
Analyze financial statements, references, and online sources for credit-worthiness review and assign credit limits of up to 2.5 million

Confidential

Credit Representative

Manage portfolio of 20 million to 40 million of open receivables

Confidential

Liaison between BMW Field Representatives and BMW Group North America to resolve customer disputes with win/win results

Customer Relations and Services

Confidential

Front-line customer relations specialist for BMW Group in the US market
Product specialist for M Brand, Motorcycles, BMW cars, and MINI cars
High volume of inbound and outbound telephone calls and emails from current/potential BMW customers

Siebel Project Analyst

Confidential

Siebel development, implementation, and user acceptance testing from the ground up
User training in a classroom environment with MS PowerPoint presentation
Post-implementation monitoring, training, testing, and refinement

Customer Service Representative

Confidential

Front-line customer service for BMW Financial Services in the US market
Provided account information: payoffs, transaction histories, amortization schedules, and processed payments via telephone
Sold / Promoted BMW VISA Credit Card for qualified customers
Starfish of the Year 1999, Making a Difference rewarded with trip to BMW HQ, Munich, Germany

Weekend Credit Buyer for BMW cars, motorcycles, and MINI brand, BMW Financial Services

Read/analyze credit bureaus, financial statements, and D B reports to determine consumer and commercial credit-worthiness

Confidential

Fleet and Leasing Specialist

Provided inbound call service for Lincoln-Mercury dealers regarding incentive programs
Provided customer service for approved Lincoln Town Car limousine aftermarket body modifiers
Maintained contact with Sales and Marketing Major Fleet Accounts providing demonstration vehicles to potential major fleet accounts for Lincoln-Mercury