Summary:

• Performed various kind of testing like Regression, System, Performance, Load, Stress, and User Acceptance testing
• Extensive experience in Manual and Automation testing for Client/Server and Web based applications using Mercury Tools Quick Test Pro, Load Runner, and Mercury Quality Center .
• Experience in writing Test Cases, Test Scripts, executing the Test Scripts and analyzing the error logs.
• Extensive 5 years' experience in the field of Information Technology focusing on Quality Assurance and Software Testing.
• Excellent working knowledge of Software Development Life Cycle SDLC and Software Testing Life Cycle STLC .
• Involved in maintaining Test Matrix and Traceability Matrix and performing Gap Analysis.
• Expertise working in Healthcare industry with Insurance, Loans, Claim Processing, etc. Medicaid and Medicare modules as well as Interface Testing and Data Conversion
• Experience in reporting bugs using Bug tracking tools such as Rational Clear Quest and Quality Center.
• Extensive experience in Backend Testing on distributed database using SQL quires directly as well as access tools like TOAD.
• Actively involved in Usability and User Acceptance Testing.
• Good team player with the ability to lead, manage and work independently in a time sensitive environment.
• Communicated with business analysts development teams in analyzing business specifications and coordinating with the testing team to resolve technical end-user issues.
• Excellent verbal, written and communication skills.

Technical Skills:

• Operating Systems: Windows NT/2000/XP Professional, UNIX
• Programming Languages: Visual Basic, C, Java
• Web Technologies: HTML, XML, Java Script, and VB Script.
• Database: SQL, MS Access, Oracle
• Business Modeling Tools: Microsoft Visio
• Testing Tools: Quality Center, Quick Test Professional QTP , LoadRunner, Rational ClearQuest
• Methodologies: RUP, UML, Waterfall

Professional Experience:

Confidential

QA Tester

First Health is a unique national managed care company serving the group health, workers' compensation and state public program markets. Some of their client base includes State Medicaid programs, federal employee health benefit plans, Workers' compensation payers, and State Medicaid programs. This Client Server application was developed allowing it's users to access variety of information on their health benefits, locate health care providers participating in First Health Group Corp network, health aids and planning tools, and other personal information. The customer can also use the power search tool to customize their search criteria to find health care providers.

Responsibilities:

• Participated in the management of testing project with the help of Quick Test Pro.
• Developed and executed test cases, test scenarios and followed-up defects using Quality Center
• Developed automation test scripts for performing regression testing on the application using Quick Test Pro.
• Tested user interface and navigation controls of the application using Quick Test Pro.
• Worked with Functions and Library Files in Quick Test Pro.
• Handle exceptional situations in test scripts using Recovery Scenario Manager in Quick Test Pro.
• Verified the application's functionality on different Configurations with QTP.
• Handle dynamic Objects using regular expression in Quick Test Pro.
• Involved in both Manual and Automated testing.
• Maintained various versions of Test Scripts.
• Performed Sanity Testing and Smoke Testing.
• Backend Testing using Database Checkpoints in Quick Test Pro.
• Performed Stress Testing, Load Testing, Volume Testing, and Performance Testing using LoadRunner.
• Created and maintained SQL Scripts to perform back-end testing.
• Conducted Data integrity and Data validation test manually using SQL.
• Created various Scenarios to be run, used rendezvous points to create intense Virtual User load on the server, configured the scenarios before executing them in the LoadRunner.
• Extensive parameterization usingVuGen scripts to ensure real time load conditions in Load Runner.
• Inserted Transaction point, Rendezvous points, Comments into Vuser Script in LoadRunner
• Used various techniques like Ramp up, Ramp down, Rendezvous points, Transaction Point
• Performed Integration Testing, System Testing and Regression Testing.
• Investigating software bugs and reporting to the developers using Quality Center Defect Module.
• Interfacing with developers to resolve the technical issues.
• Involved reporting and tracking the defects using Quality Center.
• Used Quality Center to run manual and automated tests, report execution results.

Environment: QTP, LoadRunner, Quality Center, SQL, Web Logic, Windows XP/2000/NT/98,

Confidential

Position: QA Analyst

State Farm Insurance is a group of insurance and financial services companies in the United States. It is ranked 34th in the 2010 Fortune 500, which lists American companies by revenue. According to the Fortune Global 500, State Farm is also the world's largest mutual P C property casualty insurance firm.

Responsibilities:

• Interacted with the Business Analyst to understand the Business Requirements and the enhancements in the applications.
• Created test cases for functionality and End-to-End testing.
• Created and executed scripts in Quick Test Professional for functionality testing and Load Runner scripts for Performance testing.
• Wrote and enhanced VBScripts to validate the application by inserting checkpoints.
• Performed Back End as well of End-to-End functionality test.
• Reported and tracked defects in MS Excel.
• Prepared and issued weekly status reports and conducted Defect Review meetings.
• Analyzed graphs from Load Runner Controller and reported them as a part of Performance Testing.
• Graphs for transaction response time, inter page response time and CPU utilization were analyzed in the above process.
• Reported weekly Dashboard that projects the testing status of the application.

Environment: QTP, Load Runner,MS Excel, Windows 2000, Web Logic.

Confidential

Position: QA Analyst

CCN Health Care has developed application to keep track of the active and inactive members using Social Security Number as a Unique ID. This application helps CCN to adjudicate the filed claims, avoid resubmission of the claims and identify false claims for the CCN participating members and non-members. CCN's centralized database residing on an AS/400 system controlled all the inbound and outbound data. The financial aspects were taken care by the financial accounts payable and accounts receivable modules. AS/400 components extensively used sub files, data area, and SQL. The backend was DB2/400 database.

• Drafted test strategies, test cases and test plan based on functional specifications
• Developed test cases for manual testing
• Establish test data for testing the application
• Designed, scheduled and executed test plans within the predefined timeframe
• Manual Testing for checking the flow of the application functionality
• Conduct the testing system and regression of all applications to ensure application integrity both AS/400 based systems and web-based applications. Entails: Managing/executing the testing effort, logging detailed accounts of errors/defects in the systems, and coordinating with the Application Development and Operations teams to diagnose and troubleshoot any errors/defects.
• Performed Test Execution wrote Executed Test Scenarios/Test Scripts.
• Writing Test Scenarios/Test Cases/Test Matrix
• Executing System Test, Regression Test, User Acceptance Testing UAT
• Validated Errors and Recovery scenarios including, duplicate record handling, Error Warning Messages., default values substitution. e.g. Substituting NULL if a certain field does not contain a value , data reprocessing, Validating correct processing of ETL generated field like the surrogate keys ,load exception tables verification Audit Log tracking , validating Negative Scenarios for exceptions and verify that the exceptions procedures are implemented.
• Used Quality Center for setting up and maintaining projects.
• Generated of all reports for the test cases through Quality Center's document generator. Assign and track all defects of test cases through Quality Center. Analyze, track, and report test results
• Developed design specification writing Test Reports documenting test results.

Work Environment: AS/400, Windows 2000 Server, Quality Center, Clear Quest

Confidential

Position: QA Analyst

State Farm Insurance is a group of insurance and financial services companies in the United States. It is ranked 34th in the 2010 Fortune 500, which lists American companies by revenue. According to the Fortune Global 500, State Farm is also the world's largest mutual P C property casualty insurance firm.

Responsibilities:

• Interacted with the Business Analyst to understand the Business Requirementsand the enhancements in the applications.
• Prepared detailed Test Plan for functionality and Performance testing.
• Created test cases for functionality and End-to-End testing.
• Created and executed scripts in Quick Test Professional for functionality testing and Load Runner scripts for Performance testing.
• Enhanced the recorded scripts in Expert View using VB Scripting facility.
• Wrote and enhanced VBScripts to validate the application by inserting checkpoints.
• Performed Back End as well of End-to-End functionality test.
• Reported and tracked defects in MS Excel.
• Prepared and issued weekly status reports and conducted Defect Review meetings.
• Analyzed graphs from Load Runner Controller and reported them as a part of Performance Testing.
• Graphs for transaction response time, interpage response time and CPU utilization were analyzed in the above process.
• Reported weekly Dashboard that projects the testing status of the application.

Environment: QTP, Load Runner, Ms Excel, Windows 2000, Web Logic.

Confidential

Position: Quality Analyst

The Schwan Food Company is a multibillion-dollar private company with approximately 17,000 subsidiary employees in the United States. It sells branded frozen food through home delivery, the foodservice industry and grocery stores in dozens of countries.

Responsibilities:

• Analyzed system specifications and business requirements and helped create the detailed Test Plan.
• Created Test Cases to check the functionality of Application
• Conducted Stress and Load Testing using LoadRunner.
• Rendezvous points were inserted to enhance Load Testing.
• Graphs like Vusers graph, Transaction graph and web resource graph were analyzed in regards with Load testing for better results.
• Recorded scripts in Quick Test Pro to perform Functionality testing.
• Using VB scripting in the expert view did enhancements to the scripts.
• Created Text area Checkpoints to test the properties of the text in the application using Quick Test Pro.
• Included XML check point, to check the property of the web page.
• Tested the properties of the tables using table checkpoints using Quick Test Pro.
• Created page checkpoints to test the properties and contents of the web page Quick Test Pro.
• Timing issues between Application and the Test were taken care of by using Synchronization points.
• Conducted Parameterization in LoadRunner
• Conducted Backend Testing manually
• The Defects were identified and reported using MS-Excel and Quality Center.
• Communicated changes to requirements promptly and precisely to all personnel involved.

Environment:VB Script, QTP, LoadRunner, Quality Center, Windows 2000.