Professional Summary:

• 6 years of IT experience in QA Testing using various manual testing Financial, Insurance, PA State Govt. and Health Care.
• Strong understanding knowledge of the SDLC Software Development Life Cycle , Agile Methodology, Testing Life Cycle to follow the Standards process in the application.
• Knowledge of industry standards level like Capability Maturity Model Integration CMMI , ISO 9001-2000 Standard Level and Sarbanes Oxley SOX Audit.
• Strong understanding QA processes and methodologies in a software development environment and QA audit/review procedures and test metrics.
• Developed test strategy, Test Plan, Test Scenarios, Test Scripts, Test Summary, Testing Methodology and Test Reports, Manual and Automation of testing of various Client/Server and Web applications.
• Developed and Executed Test cases manually in HP ALM.
• Experience in Functional Testing, White Box Testing, Black Box Testing, Integration Testing, Back-end Testing, GUI Testing, Regression Testing, User Acceptance Testing, Performance Testing, Validation Testing, and Client Side Testing, System Testing, Web Testing, Load Testing and Stress Testing.
• Experience in testing the Web application and Client Server applications.
• Specialized in testing tools HP ALM, Quality Center 10.0 and Clear Quest.
• Expertise in analyzing bugs, interacting with Developers, other Team members and users to debug the errors.
• I have good experience in Testing Database like ORACLE, MS SQL Server and MS Access.
• Ability to work under tight deadlines and capable to effectively handle multiple ongoing projects.
• Strong skills in Back- end testing, SQL Queries on Oracle.
• I have good skills in documentation of Test cases and Test results.
• I have excellent communication skills and good a team player.
• Ability to learn quickly new concepts in emerging technology and work under pressure.
• Ability to work independently and multi task without negative impact to timelines or quality

Technical Skills:

Communication skills : Listening well/utilized information, Contribute/share ideas and information Developed correspondence skills.

PROFESSIONAL EXPERIENCE

Confidential

Software QA Tester

• PELICAN is Pennsylvania's Enterprise to Link Information for Children across Networks. It is a system that includes many different sub-systems that enable the early development and quality learning of children in Pennsylvania, including:
• PELICAN Provider Certification PPCS
• PELICAN Child Care Works CCW
• PA-PRE-K Counts
• Early Learning Network ELN
• The Commonwealth of Pennsylvania Access to Social Services COMPASS website
• Provider Self-Service

Responsibilities:

• Created Test Scenarios to validate the Production PCRs
• Retested the Production PCRs in SIT Environment
• Extensively worked for Functional, Regression and System Testing
• Performed Extensive Front end Back end Testing
• Participated in various meetings, discussed PCR Project Change Request related issues
• Worked closely with development team to summarize on outstanding Issues
• Have been extensively involved in preparing test data, test execution and test results documentation.
• Used Automated Tracking System ATS as a repository for maintaining test scenarios, execution and creating PCRs, filling the project time-sheet
• Used Agile Methodology for Application development
• Developed Test Cases after analysis of user stories for various modules of the application
• Understanding of Test Methodologies and Test plans based on BRS
• Participated in Daily Scrum Meetings
• Written SQL queries to retrieve specific information from the database to make sure that the data entered has been up-loaded correctly or not
• Responsibilities include interacting with the development team and requirements team and communicate the related issues
• Involved in Test documentation.

Environment: ASP.NET, C . IIS, ADO.NET, XML, VS.NET Web Forms, VB Scripting, .Net Framework 2.0, MS SQL Server 2005, QTP, Quality Center, VSS, Windows, MS Office Suite

Confidential

QA Engineer

• MERP is a full functioning Medicaid Management Information System MMIS designed to meet state of Maryland Department of Health and Mental Hygiene DHMH requirements and, at the same time, accommodate the centers for Medicare and Medicaid services CMS standards and requirements.
• Modules of MMIS are ADMIN, Provider, Claims, Reference, Client, Third Party Liability TPL , Rate Settings, Prior Authorization PA , Managed care, Case Management system

Responsibilities:

• Developed Test Cases for released user stories in each Iteration phase based on given DSDD
• Executed the test cases and compared the expected results with actual results
• Responsible for uploading test cases to share Point at end of the each Interim release
• Performed extensive functional, Regression, system testing of assigned module
• Used JIRA 5.0 as a defect tracking tool to capture and organize issues
• Extensively used SQL developer to retrieve the suitable data from database and validate the data quality
• Extensively worked on testing of reports using in HP-ALM
• Responsible for closing the defects being fixed
• Responsible for generating test status reports at end of the each Iteration
• Involved in creating test data to test the released interfaces
• Created various profiles and performed security testing to make sure the access levels
• Participated in daily Scrum meetings and Monthly all hands meetings
• Worked on the external system like Siebel/CRM from the base system and making sure the provider, Recipient, Correspondence letters/attachments info populated correctly
• Helped development team in triaging defects
• Used Share Point as version control tool to manage project documents
• Performing smoke test on assigned modules after code deployment in IST environments
• Performed browser compatibility testing to make sure the application's behavior
• Managed traceability matrix for the assigned module

Environment: ETL, Oracle, JIRA, Informatica 7.1.2, Selenium, SharePoint, Windows 7, MS Office Suite, J2SE1.5, JDBC, Java Beans, EJB, JSP, Java Script, Ajax, Eclipse, HTML, CSS, XML, XSLT, Web Logic 9.2, UML, JMS and Web Services.

Confidential

QA Engineer

MAI is designed for quote, new business and customer care models. The main purpose of Multi Access Integration MAI is to get the quote for auto insurance through online. Customers can log onto the site of Liberty Insurance website and get their auto quote. Quote helps to see the premium and new business for purchasing the insurance. The main feature in this project is that the customer can retrieve the quote in six months from the date they enter the quote. The customer chooses the lender with the best combination of rate and service Insurance Policy System allows agents and various departments to enter customer information considering business rules, and then it generates quotes. It also allows end users to generate bills and reminders to customers.

Responsibilities:

• Involved in analyzing System specifications, design, development and execution of test plans and test Cases for manual testing and automated testing.
• Created criteria for data conditioning needed for automated and manual testing.
• Reviewed the Business Requirements document with the business and development teams to understand the architecture and functionality of the application.
• Created test scripts for all online testing and classified sections for manual testing.
• Developed and wrote a suite of Test Scripts that included Functional and Regression test cases using HP- Quality Center.
• Performed business Functionality test and GUI test.
• Executed the test scripts on different releases and validated the actual results against the expected results.
• Performed debug the test Scripts, created Batch tests, verifying the test results and reporting the defects to Quality Center.
• Responsible for Creation and maintenance of Quality Center Repository, Creation and Customization of Quality Center Projects.
• Wrote SQL, PL/SQL queries/procedures to access the data from the database tables and crosscheck the results, also been used for Automation Regression Testing.

• I have executed web tests across various platforms and browsers including NT, Windows 95, Windows 98, IE 5.0 and Netscape 4.6.

• Documented bugs, questionable functions, errors, and inconsistencies in application functions, outputs, and content management.
• Performed analyze test results for management, categorizing issues and creating/distributing defect reports and managing defect database using Quality Center

Environment: Java, J2EE, XML, HTML, QTP10.0, Quality Center 9.2, Oracle 10i, Windows 98/2000/NT

Confidential

QA Tester

The objective of this project is to create a reward product that increases the flexibility and appeal to the Cardmember by allowing them to have more control over when they redeem their reward. The enhancements to the rewards system will make the rewards program more attractive in the marketplace. Involved in System testing and User Acceptance testing of Statement Processing.

Responsibilities:

• Performed regression/ functional testing activities by manual testing.
• I have executed the test cases using Quality Center and analyzed the results
• Provided the management with TestMetrics, reports, and schedules as necessary and participated in the design walkthroughs and meetings
• Created Test Plans, Test Cases and Test Scripts for some of the modules like e-access, e-statements of the application under test UAT
• Prepared Test data for system testing
• Created functionality test cases after establishing critical values and workflow.
• Involved in writing the Test Procedure document for the application.
• Reviewed Business Requirements Documents to document business rules and Test plan.
• Involved in design test plan document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle SDLC .
• Involved in Manual Testing of the application.
• Interacted with end users to obtain specific system requirements
• Performed back-end testing using SQL queries to make sure that data entered has been uploaded correctly into the Oracle database

• Identified and documented all the defects to ensure application software functionality for present as well as future builds.

Environment: Quality Center 9.2, MS Office, VB Script, SQL, Oracle - PL/SQL, Windows 2000/NT/XP, Java, J2EE, XML, HTML.