SUMMARY

Dedicated Lead/Senior Software Quality Assurance Engineer disciplined in a wide variety of testing methodologies with experience in managing multiple projects simultaneously. Effective skill set for leading teams/projects through quality software processes in agile, changing environments. Exclusive/Lead QA Analyst on projects, responsible for developing automation frameworks and scripts, creating test plans, and writing and executing test cases.

PROFESSIONAL SKILLS

• Software Testing Methodologies: ad hoc, agile, automation, black box, white box, sanity, functional, integration, regression, exploratory, performance, user acceptance, alpha, beta, usability
• Programming / Scripting Languages: Gherkin, Ruby, SQL, C/C , C , JAVA, Visual Basic, HTML, JavaScript, VB Script, ASP, PERL, UNIX shell, XML
• Database systems: Oracle, Microsoft SQL Server
• Automation tools: Gherkin/Cucumber/Ruby/Watir, SpecFlow, Quick Test Professional, SQLUnit, Rational Virtual Test
• Applications: Quality Center, TFS, MTM, Microsoft SQL Server Management Studio, Microsoft Visual Studio
• Platforms: UNIX, Windows NT/2000/XP/Vista/7

PROFESSIONAL EXPERIENCE

Confidential

Automation Test Engineer

• Working in agile project environment including stand-ups, backlog, estimation, iteration planning, and retro meetings.
• Using ATDD approach for automation development of functional and regression testing.
• Developing functional/regression test scripts utilizing Gherkin, Cucumber, Ruby and Watir framework for web application reaching thousands of agents throughout thirteen states.
• Developing component level integration test scripts using Gherkin, SpecFlow, NUnit, and C framework for web services..
• Coaching QA Test Analysts on creating Gherkin features and execution of ATDD scripts through Gherkin feature files.
• Mentoring QA Testers, Test Analysts, and Automation Engineers on quality assurance methodologies.

Confidential

QA Automation Lead

• Primary lead/architect of automation framework for smoke, performance, and regression Quick Test Professional QTP scripts for client/server and web based applications developed complex SQL queries for creating/fetching test data and verification of database transactions responsible for automation environment including hardware, virtual machines, databases and software licenses.
• Implemented Quality Center QC for project created structure for Test Plan and Test Lab modules designed Test Plan Template and format for Design Steps provided training on QC Add In for Excel for writing test cases in Excel and importing into QC executed QTP automation scripts through QC maintained user base and roles.
• JIRA Administer designed defect life cycle, created workflow scheme, screens and fields for defect tracking system maintained projects, users and user roles.
• Developed project metrics for test case completion, defects, tester statistics automated metrics through Excel macros collecting data and calculating results generated daily metric report for management.

Confidential

QA Analyst, Consultant

• Analyzed business requirements to create QA deliverables for high visibility reservation, ordering, scheduling, cataloging, invoicing and reconciliation application.
• Participated in project from requirement stage through project production release verification.
• Provided new QA associates training on project.
• Maintained defects for project in Mercury Quality Center.

Confidential

QC Analyst

• Implemented improvements to SDLC process through document reviews, streamlining defect tracking process, and beta testing.
• Automated Use Case testing through Mercury Quick Test Pro scripts reducing test completion time by 10 hours.
• Created and automated departmental metrics identifying areas limiting process performance.
• Wrote and executed test plans and test cases for performance improvement projects related to client/server web store submitted and monitored issues through defect tracking system.

Confidential

Senior Software Quality Assurance Engineer

• Initiated implementation of Mercury Products, including Quality Center and Quick Test Pro throughout department developed easily maintainable and dynamic Quick Test Pro scripts to reduce test cycles by 1800 utilizing Quality Center's Test Plan, Test Lab, and metric reporting capabilities.
• Managed a nine member QA Team in completion of a fast track, deadline driven project functional tested major WebLogic component of the order fulfillment project set up integration test environment and led integration testing.
• Participated in project analysis meetings as QA lead for projects provided level of effort estimates for group and department identified issues with design of projects before development cycle eliminating change orders and reducing time to release.
• Developed HTML tools to automate regression testing and reduced completion time by 50 .
• Mentored other team members on policies, procedures and skills through the creation of documentation, internal courses, teleconferencing and one on one instruction.
• Established WIKI resource as fundamental repository of information and documentation for group.
• Followed company procedures for Sarbane-Oxley policies and maintained proper documentation.

Software Quality Assurance Engineer

• QA lead on project involving two-way SSL transactions with external partners reviewed requirements documentation, created and executed test plans, strategies and test cases for PERL and SQL back-end applications.
• Identified defects of requirements, design, logic and syntax of code for client server, HTML projects registered items with proprietary defect tracking system and tracked items from entry to closure.
• Developed Rational Visual Test tool to automate regression testing of proprietary user client software.
• Supervised work of contractors in completion of regression testing maintenance releases.
• Established and maintained solid relationship with internal and external partners through clear communication.

Associate Software Developer

• Developed, maintained and supported Rational Visual Test tool which monitored system availability, system response time and user experience.
• Analyzed data from monitoring tools to determine trends and problems presented business with daily report and operations with real time HTML graphs depicting current status of system.
• Integral part of Y2K Rollover project installed, executed and verified stability of monitoring system in test lab for four digit year upgrade.