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Test Manager/test Lead Resume

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SUMMARY

  • 14 years of overall experience with 12+ years of experience in various testing roles: Vice President - Test Manager/Test Lead, Release Manager and Test Coordinator for complex Implementations, Conversions and BAU Testing projects
  • Domain: Banking & Financial Services, Credit Cards, Digital Mortgages, Human Resources
  • Testing Models: V, Waterfall, Agile (Scrum)
  • Lead testing activities for entire testing life cycle for QA/SIT & UAT projects including Functional & Regression testing, Desktop testing including Cross Browser testing, Mobile Device testing, Shift Left testing for BDD - Web Services/API (Cucumber) & UI testing (Protractor): Requirements understanding, Impact assessment, Testing effort estimation, Test plan preparation, Test design, Test execution, and Defect management
  • Experience in leading/managing Automation projects (HP QTP/ HP UFT) for Regression testing, Configuration testing and mass data updates for production
  • Delivered several complex projects with top quality: SIT projects with Defect Slippage <5-8%, UAT projects with Defect Leakage to Production <2%
  • Engagement models: Onsite-Offshore, Onsite only & Offshore only. SIT and UAT Team size of up to 40.
  • People management: Interview potential internal & contract employees for technical expertise, and conduct performance reviews

TECHNICAL SKILLS

  • HP Application Life Cycle Management (HP ALM)
  • JIRA (Project Management tool)
  • Test Automation Tool - HP UFT v12.50, HP QTP v11.0
  • BDD - Cucumber & Protractor
  • SQL (Database query language)
  • SoapUI

PROFESSIONAL EXPERIENCE

Test Manager/Test Lead

Confidential

Responsibilities:

  • Engage with multi-functional teams and stake holders - PMO, IT Project Managers, Business Analysts, Business Owners, and vendor teams to define and execute test program, provide updates on deliverables and milestones, and escalate issues/risks on a timely manner throughout the SDLC
  • Set up testing entry and exit criteria and ensure the criteria are met throughout testing life cycle
  • Impact Assessment/Effort Estimation for the Requirements and Change requests raised by Business on a monthly basis
  • Allocate the work, monitor the progress and review the productivity of the team members throughout the testing lifecycle
  • Monitor resource utilization plan for internal and contract employees and act on deviation if any
  • Ensure alignment of testing and associated deliverables within overall Project Milestone Planning
  • Coach and mentor QA Analysts on regular basis to drive productivity and efficiency
  • Review issues/risks periodically and raise a flag if the current risk mitigation plan doesn’t cover it
  • Reporting: Publish dashboard reflecting test status & metrics to stakeholders
  • Training: Identify the training needs of the team, prepare the training calendar, deliver training on the applications and Business processes and measure training effectiveness
  • Testing team owner in Sprint planning and scoping meetings, daily scrum calls
  • UAT Support: Facilitate knowledge sharing sessions between QA and UAT Teams, Render support to UAT team for test data identification
  • Manage setting up the initial testing processes and periodically review the processes for any changes
  • Be on the constant lookout for process improvement opportunities in Manual and Automation testing projects to yield productivity and quality gains
Test Manager/Test Lead

Confidential

Responsibilities:

  • Review and analyse the Business Requirements/Change Requests and raise clarifications and identify gaps if any with Business
  • Work collaboratively with Business teams to understand the requirements holistically, to ensure adequate test coverage from both IT & Business perspective and to identify the critical business processes
  • Identify the high-risk items and prioritize the tests accordingly (Risk based testing) and thereby ensure that the team goals are aligned with the project testing strategy
  • Prepare Test Plans for SIT & UAT and lead the Test Plan walkthrough meetings
  • Review test deliverables prepared by the team including Test Plan document, Test Scenarios/Cases, Requirements Traceability Matrix
  • Gain signoff from stakeholders for test deliverables: Test Plan, Test Scripts
  • Own Test Data set up and explore automation feasibility for test data generation
  • Prepare Test Execution plan and co-ordinate with internal support teams & vendor teams and ensure testing milestones are met
  • Assist work stream Leads in identifying and prioritizing testing related risks and mitigation plans to achieve the goals of the project.
  • Create and maintain the Test Case repository
  • Create and maintain the Standard Regression Test suite on a regular basis
  • Create Shift Left Test Scope doc based on Gherkin user stories for team to write Feature File and Step Definition file for automation

Test Manager/Test Lead

Confidential

Responsibilities:

  • Lead defect triage calls, review the defects raised by the team members on a daily basis and track the defects in HP Quality Centre/JIRA until closure
  • Work closely with Development team(s) to debug defects, improve test methods for effective quality improvement
  • Monitor the progress to ensure alignment with the test execution schedule
  • Liaise with vendor teams for defect resolution & ensure SLAs are met for the test support activities
  • Publish daily/weekly testing dashboard/metrics to various stake holders
  • Conduct regular test progress checkpoint meetings throughout the execution phase
  • Execute Test Scripts when required
  • Gather Business approval for defects that are deferred for future implementation
  • Own the testing signoff: Test summary/closure report, Toll gate signoff documentation

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