Test Manager/test Lead Resume
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SUMMARY
- 14 years of overall experience with 12+ years of experience in various testing roles: Vice President - Test Manager/Test Lead, Release Manager and Test Coordinator for complex Implementations, Conversions and BAU Testing projects
- Domain: Banking & Financial Services, Credit Cards, Digital Mortgages, Human Resources
- Testing Models: V, Waterfall, Agile (Scrum)
- Lead testing activities for entire testing life cycle for QA/SIT & UAT projects including Functional & Regression testing, Desktop testing including Cross Browser testing, Mobile Device testing, Shift Left testing for BDD - Web Services/API (Cucumber) & UI testing (Protractor): Requirements understanding, Impact assessment, Testing effort estimation, Test plan preparation, Test design, Test execution, and Defect management
- Experience in leading/managing Automation projects (HP QTP/ HP UFT) for Regression testing, Configuration testing and mass data updates for production
- Delivered several complex projects with top quality: SIT projects with Defect Slippage <5-8%, UAT projects with Defect Leakage to Production <2%
- Engagement models: Onsite-Offshore, Onsite only & Offshore only. SIT and UAT Team size of up to 40.
- People management: Interview potential internal & contract employees for technical expertise, and conduct performance reviews
TECHNICAL SKILLS
- HP Application Life Cycle Management (HP ALM)
- JIRA (Project Management tool)
- Test Automation Tool - HP UFT v12.50, HP QTP v11.0
- BDD - Cucumber & Protractor
- SQL (Database query language)
- SoapUI
PROFESSIONAL EXPERIENCE
Test Manager/Test LeadConfidential
Responsibilities:
- Engage with multi-functional teams and stake holders - PMO, IT Project Managers, Business Analysts, Business Owners, and vendor teams to define and execute test program, provide updates on deliverables and milestones, and escalate issues/risks on a timely manner throughout the SDLC
- Set up testing entry and exit criteria and ensure the criteria are met throughout testing life cycle
- Impact Assessment/Effort Estimation for the Requirements and Change requests raised by Business on a monthly basis
- Allocate the work, monitor the progress and review the productivity of the team members throughout the testing lifecycle
- Monitor resource utilization plan for internal and contract employees and act on deviation if any
- Ensure alignment of testing and associated deliverables within overall Project Milestone Planning
- Coach and mentor QA Analysts on regular basis to drive productivity and efficiency
- Review issues/risks periodically and raise a flag if the current risk mitigation plan doesn’t cover it
- Reporting: Publish dashboard reflecting test status & metrics to stakeholders
- Training: Identify the training needs of the team, prepare the training calendar, deliver training on the applications and Business processes and measure training effectiveness
- Testing team owner in Sprint planning and scoping meetings, daily scrum calls
- UAT Support: Facilitate knowledge sharing sessions between QA and UAT Teams, Render support to UAT team for test data identification
- Manage setting up the initial testing processes and periodically review the processes for any changes
- Be on the constant lookout for process improvement opportunities in Manual and Automation testing projects to yield productivity and quality gains
Confidential
Responsibilities:
- Review and analyse the Business Requirements/Change Requests and raise clarifications and identify gaps if any with Business
- Work collaboratively with Business teams to understand the requirements holistically, to ensure adequate test coverage from both IT & Business perspective and to identify the critical business processes
- Identify the high-risk items and prioritize the tests accordingly (Risk based testing) and thereby ensure that the team goals are aligned with the project testing strategy
- Prepare Test Plans for SIT & UAT and lead the Test Plan walkthrough meetings
- Review test deliverables prepared by the team including Test Plan document, Test Scenarios/Cases, Requirements Traceability Matrix
- Gain signoff from stakeholders for test deliverables: Test Plan, Test Scripts
- Own Test Data set up and explore automation feasibility for test data generation
- Prepare Test Execution plan and co-ordinate with internal support teams & vendor teams and ensure testing milestones are met
- Assist work stream Leads in identifying and prioritizing testing related risks and mitigation plans to achieve the goals of the project.
- Create and maintain the Test Case repository
- Create and maintain the Standard Regression Test suite on a regular basis
- Create Shift Left Test Scope doc based on Gherkin user stories for team to write Feature File and Step Definition file for automation
Test Manager/Test Lead
Confidential
Responsibilities:
- Lead defect triage calls, review the defects raised by the team members on a daily basis and track the defects in HP Quality Centre/JIRA until closure
- Work closely with Development team(s) to debug defects, improve test methods for effective quality improvement
- Monitor the progress to ensure alignment with the test execution schedule
- Liaise with vendor teams for defect resolution & ensure SLAs are met for the test support activities
- Publish daily/weekly testing dashboard/metrics to various stake holders
- Conduct regular test progress checkpoint meetings throughout the execution phase
- Execute Test Scripts when required
- Gather Business approval for defects that are deferred for future implementation
- Own the testing signoff: Test summary/closure report, Toll gate signoff documentation