SUMMARY

• Proficient in HP testing tools, including Quality Center, TestDirector, WinRunner, LoadRunner and QuickTest Pro
• Experience in various Web technologies, including HTML, Java and Microsoft.Net
• 2009 granted an active US Top Secret Security Clearance
• Managed 20 - 50 QA members on and off shore teams for various projects and programs both as a permanent employee and as a Quality Assurance consultant.
• Over 20 years of Data Processing, Software development, management, training and Quality Assurance experience
• Experience in analyzing and implementing specifics automation tools for automation frameworks

TECHNICAL SKILLS

• Hardware: IBM 3090, AS/400, SYSTEM 38, SYSTEM 34, Desktop and Personal Computers i.e. Dell, Compaq, IBM etc. smartphones i.e. iPhone, Droid, Palm etc.
• Operating Systems: Microsoft Office, Windows 9x/2000/XP, etc.
• Software: CICS, JCL, SEU, SDA, DFU, Query, CL, Text Management, Remedy, TestDirector, WinRunner, Quality Center, QuickTest Pro MS VBScript , TSO, File Aid, Sunopsis, Control-M/ Enterprise Manager, MicroStrategy, Lotus Notes, Acronis Backup Recovery
• Languages: ANS. COBOL, FOCUS, RPGIII, RPGII, MS SQL, C , JAVA, UNIX HP SUN

PROFESSIONAL EXPERIENCE

Confidential

Engagement Manager

Confidential

Sr. Manager - Projects - Testing Services

• Overseeing the SIT testing / validation initiatives of the migration of all medical claims / plans to the NASCO National Account Service Company processing system NPS
• Resource planning and management, ensuring that all testing areas SIT/UAT are covered functional, non-functional, services, security, etc.
• Managing on-shore and off-shore personal and addressing / overseeing associated operational costs and budgets
• Responsible for specific milestones, deliverables and overall testing strategies and solutions
• The development and execution of test processes, test plans and regression automated / manual test scripts and team
• Cognizant Technology Solutions Phoenix, Arizona

Confidential

Sr. Manager - Projects - Testing Services

• Working with the client to improve their IT practices and testing strategies, testing plans, and teams to address all quality concerns. This includes resource planning and management, to ensure that all testing facets of all projects are covered functional, non-functional, security, etc.
• Supporting a very aggressive schedule and delivering on time one of the client's most financially lucrative programs Claims Administration System Program
• Supervision and planning of automated / manual regression test scripts and teams
• Addressing the client's following key initiatives and/or concerns: operational costs, defect management, regression automation, internal /external stakeholders participation
• The managing and supervision of on-shore and off-shore Quality Assurance teams 20 -50 analysts and processes / practices across multiple applications and environments
• Responsible for specific milestones, deliverables and overall testing strategies and solutions in multiple agile and waterfall environments
• Other responsibilities include, validating and providing detailed testing metrics, dashboards and other strategic reports to the client and Cognizant Technology Solutions

Confidential

Sr. Software Quality Assurance Analyst

• The development, documentation, supervision and execution of test processes, test plans, manual and automated test scripts for our smartphones i.e. Droid, iPhone, iMac, MS etc.. and associated devices i.e. Gobi laptops and applications
• Maintaining and executing agile test cases and documenting issues in the Micro Focus / Borland SilkCentral Test Manager and Remote Access applications
• Participate in the monitoring of daily software builds via the CruiseControl.NET open-source tool
• Assist in the training of iPhone, Palm, BlackBerry and Android applications and cellular devices

Confidential

Sr. Software Quality Assurance Analyst

• The development, supervision and execution of test processes, test plans, manual and Quick Test Pro automated test scripts for our mainframe legacy and web based arbitration and subrogation services applications
• The writing and execution of SQL queries to assist in the validations of tables and files for our data integration DI projects via the PL/ SQL Developer tool
• Web Services testing via soapUI
• Validating FTP protocol via WinSCP
• Validation of XMLs against established XDs
• Assisting with addressing all of our valued internal and external customers IT requests
• Verification of the mainframe and server interfaces
• Acting as an ambassador for QA, promoting the established SDLC process

Confidential

Sr. Quality Assurance Manager

• The development and execution of test processes, test plans and automated / manual test scripts
• The development, implementation, coaching and management of an ever evolving Quality Assurance process and team for our Agile arena
• The hiring, training, supervising, managing and coaching of an ever evolving QA staff
• Working alongside a highly efficient development team in a true Agile environment
• Validating new Web and mobile applications developed in an Open Source environment using Test Driven Development TDD
• Validating updates to existing Web and mobile applications
• Provided training on iPhone, MAC and Android devices regarding applications developed by Solstice Enterprise Software
• The development and continued maintenance of automated regression tests via the following Open Source tools: WatiN Test Recorder, MS Visual Studio, SharpDevelop, iMacros
• The monitoring and reporting of all TDD NUnit tests results via the CruiseControl.Net tool
• The recording, monitoring and reporting of all defects via the TRAC ProjectLocker tool
• Creation of automated regression tests for each release
• The creation of detailed Customer Test plans for each release
• Working with project management with the preparation of QA estimates and acceptable timelines
• Working with project management on determining all resource requirements.
• Working with client base on the monitoring, recording and reporting of load and performance statistics
• Verification of our client's mainframe and server interfaces

Confidential

Sr. Software Quality Assurance Analyst

• Audit and Assurance Services Supervision and training of 15 QA analysts
• Working with project management with the preparation of QA estimates and acceptable timelines
• Working with project management on determining specific resource requirements.
• The validation of a new accounting web process developed using the EMC2 Documentum Webtop application.
• The validation of the data migration from the Nextance system to Documentum.
• The validation of enhancements i.e. Ajax programming to Retain International's Retain Web Portal application which interfaces with PeopleSoft HR software . The main focus is on but not limited to Security Roles i.e. Admin, User and Security Levels i.e. lines of services , as well as full regression of the entire application.
• Creating, reviewing, updating and modifying pre-defined test processes and test plans
• Creating, reviewing, creating, updating and modifying test data and pre-defined test scripts via Quality Center and Quick Test Pro for a special and highly visible MS Excel importing into Lotus Notes global project.
• Verification of the IBM mainframe and server interfaces
• Acting as an ambassador for QA, promoting the established SDLC process and best practices as well as implement and maintain a full life cycle QA methodology
• The validation of new Operational Data Store and Data Warehouse data repositories via Microstrategy generated dashboards

Confidential

Sr. Software Quality Assurance Analyst / Director

• Treasury services The development, supervision and execution of test processes, test plans, manual and automated test scripts via Quality Center and Quick Test Pro for mainframe legacy financial applications via TSO, EXTRA Personal Client, TeleView
• Verification of the mainframe and server interfaces
• Overseeing/supervising day to day QA projects/assignments and assigned QA analysts
• Acting as an ambassador for QA, promoting the established SDLC process

Confidential

Sr. Software Quality Assurance Analyst

The development, supervision and execution of test processes, test plans, manual and automated test scripts and cases via Quality Center and Quick Test Pro within an Agile/XP environment for mainframe and web based applications.

• Utilizing UNIX and C in the development, modification and manipulation of test data and testing environments.
• Development and execution of SQL Queries for researching and verification of test data and test results.
• XML validation using the Altova XMLSpy tool
• Report generation and validation via the MicroStrategy Desktop and Web Interface Report Editor tool
• Manipulation and verification of XML and other web based files using Sunopsis
• Verification of the mainframe and sever interfaces
• Acting as an ambassador for QA, promoting the established SDLC process

Confidential

Consultant Software Quality Assurance Analyst

• The development, supervision and execution of test processes, test plans, test scripts and cases using the Mercury Quality Center tool for a new international awards applications and customer loyalty reward program that is embedded via Windows XPe into the Catalina Marketing Corporation's very large real time and staged 'core behavior-based marketing services' processes
• Utilizing UNIX and C in the development, modification and manipulation of test data and test environment
• Development of SQL Queries for researching and verification of test results
• Generation and tracking of defects through the Serena TeamTrack defect tracking tool
• Acting as an ambassador and promoting established standards i.e.: SDLC for the SQA department

Confidential

Quality Assurance Analyst / Business Analyst

• Gathering and following through of project requirements and providing detailed progress feedback
• The development and supervision of test processes, test plans, test scripts and cases for multiple Medication distribution services interface applications that were developed with Microsoft.net technology as well as including the following: Cognos ReportNet, Cognos PowerPlay, MS SharePoint
• Modification and manipulation of test data
• Development of SQL Queries for researching and verification of test results
• Generation and tracking of defects through the Compuware 'Trackrecord' defect tracking tool
• Verification of the IBM mainframe interface
• Acting as an ambassador and promoting established standards i.e.: SDLC for the QA department
• The validation of the new Operational Data Store and Data Warehouse data repositories via established queries

Confidential

QA Lead / Business Analyst

• Gathering and following through numerous project requirements and providing detailed progress feedback
• The development and supervision of test processes, test plans, test scripts and cases for multiple Medical services interface applications in waterfall and RUP environments that include the following: Cognos ReportNet, Cognos PowerPlay, MS SharePoint, Pivotal
• Also interfaced with many HIPAA compliant applications
• Modification and manipulation of test data.
• Development of SQL Queries for researching and verification of test results.
• Generation and tracking of defects.
• Monitoring, recording and reporting of load and performance statistics
• Verification of the IBM mainframe interface
• Acting as an ambassador and instituting standards i.e.: SDLC for the newly created QA department.

Confidential

Quality Assurance Lead

• The development and supervision of test plans, test scripts and cases for a new Order Tracking/UPS interface application
• Modifying of test data using 'T.O.A.D VI'.
• Development of SQL Queries using 'T.O.A.D VI' for researching and verification of test results.
• Generated and tracked defects via the 'Rational ClearQuest' application.

Confidential

Quality Assurance Lead

• The development and supervision of both iterative and waterfall test plans, test scripts and cases for numerous mortgage applications
• Development and execution of Test Director, WinRunner and LoadRunner test scripts.
• Development of SQL Queries for research and verification of test results.
• Provided the QA manager with key material used in the selling of the QA methodology to corporate executives

Confidential

Quality Assurance Lead

• The development and supervision of iterative/agile test plans, test scripts and cases and testing individual in an Agile/XP environment for numerous medical transcription web based applications that were developed in Visual C ,
• Visual Basic and Visual C along with Microsoft.net technology and BizTalk
• Verification of the IBM mainframe interface
• Test Director administrator
• Development and supervision of WinRunner and LoadRunner scripts
• Development of SQL Queries for research and verification of test results
• Manipulation and verification of XML and other web based files using Sunopsis

Confidential

Systems Engineer

• Solely developed and was responsible for a companywide Test Suite that validated and certified all Domestic/International Interconnect Billing code releases, hardware and software upgrades with regards to our IBM production mainframe, WEB based and client server environments.
• In charge of all system testing and certification functions regarding IBM mainframe applications, mainframe to client server and mainframe to WEB based interfacing applications.
• Also responsible for system testing and certifying client server applications and associated hardware using Mercury Interactive testing tools, including TestDirector, LoadRunner and WinRunner .
• Supervised and coordinated monthly settlement billing reports and billing processes.
• Analyzing of individual program requirements and designing methods of fulfilling those requirements through use of technical expertise in COBOL and in Focus, and recommend methods for executing such designs.
• Planning, designing, testing and implementing modifications and fixes to application code.
• Providing life cycle support to all contributed applications.
• Preparing documentation for users and Data Operations.
• Supervising and maintaining application problem logs.