Summary

• Seeking a role with a progressive organization that is striving to be a leader in quality applications. Proven to be motivated and passionate when it comes to delivering a quality product while exceeding client expectations.
• Software QA and Testing professional with 6 years of experience within agile waterfall environments.
• Extensive knowledge of consumer facing applications within the financial/lending, healthcare, e-commerce, advertising, and agricultural industries.
• Identify test requirements from specs, map test case requirements and design test coverage plan.
• Develop, document, and maintain functional test cases and other test artifacts test data/data validation .
• Manage and identify potential risks during test planning.
• Execute and evaluate test cases and report results.
• Isolate, replicate, report, and manage defects verify resolutions exceed client expectations.
• Liaison with development, project management, and customer/technical support.
• Self-motivated with the ability to thrive in a fast-paced, high-stress, and high productivity environment.
• Testing: Black box, System, Integration, Functional, Automation, Regression, Acceptance, Smoke, and Usability.
• Software: Jira, Rally, HP Quality Center, Charles, Versions SVN , Selenium, IIS, and SQL Server 2008/2012.
• Devices: iOS/Android mobile tablets, all modern browsers on PC MAC.
• Programming: HTML, CSS, and JavaScript.

Confidential

Quality Assurance Analyst

• I was dedicated to each project from the initial client meetings. I assisted Business Analysts in defining requirements I coordinated all project activities for test execution. I worked independently as well as on larger QA teams for various projects mentoring junior QA Engineers as well. Managed all defects, worked along side the development teams to ensure all resolutions exceed client expectations. Made recommendations to project stakeholders on where enhancements can be implemented. Worked on Discover Credit Card Application as well as others.
• Participated in defining of Acceptance Criteria and Customer Use Cases.
• Implemented test plan/case reviews with cross-functional team members.
• Reported test progress, potential risks, and project readiness to project stakeholders.
• Documented and validated deliverables meet functional and design specs/requirements.
• Tech Used: Rally, SQL, Charles, iOS/Android apps and devices, Git, HP QC, and other Project Management software.

Confidential

Quality Assurance Analyst

• Prior to this role, I had zero SQL experience, just knowledge of its capabilities CloserLook brought me on as a contractor to learn along side their teams. I learned how to perform basic SQL queries all the way to using complex joins. I also verified SQL code, written by SQL Developers, to ensure correct data was returning as expected.
• Conducted testing on complex applications for Pharmaceutical and Marketing Companies.
• Established strategies and plans within an Agile/Scrum environment. Provided estimates, designed, and developed test plans per user stories to execute within set iterations.
• Developed SQL queries against relational databases to perform functional testing.
• Tech Used: SQL Server, JIRA, and various desktop applications.

Confidential

Quality Assurance Engineer

• There might not be an 'I' in team, but there is in Win I was the sole QA Engineer for a team of 6 developers. This role was initially a manual role, but with a heavier workload, my initiative to create more versions of myself, I dug into automation tools Selenium IDE . When necessary, I managed a remote QA team for our larger projects. I created all testing documentation ranging from: Test Strategy, Test Estimations, Test Plan, and Test Cases/Scripts. Managed the testing process from start to finish. Managed defect resolutions to verify they exceed expectations. Some development projects also included: redesigning a client site along with coding in HTML, Javascript, and CSS.
• Defined and implemented QA process to move the development department to a more repeatable, predictable development model.
• Presented information on quality assurance practices to management and showed how a focus on quality is important to the departments' success.
• Transformed a keen understanding of the customers' expectations, as well as business requirements into clear and accurate testing documents, plans, scripts and test cases. Reviewed documents after development has been completed to match final scripts/documents.
• Tech Used: JIRA, Rally, Jenkins, Selenium IDE, Mobile/Tablet devices, Responsive Development, File Comparison.

Confidential

What else can I say, Answers was a fantastic experience, especially right after graduating with my Bachelors degree. This role allowed me to get a taste of a variety of roles, many of which revolved around a proprietary system that we built. Lets get this started it may get a little bumpy. I was hired as an apprentice to do some web development. The system, which would be used to publish our content, was not ready so I was directed to Quality Assurance manual testing . I was involved in each aspect of QA with offshore dev teams. I managed a team of offshore and onshore QA teams. Once the system was ready, I assisted in managing all digital content video, text, etc . Once all content was organized, I proceeded to assist in creating client sites using our system. As sites started to get traffic, I managed our SiteCatalyst data for each of our clients and making recommendations based on my findings. I would provide all clients and stakeholders with a custom report on how their sites were being navigated. As clients began asking how our system can be used to benefit their needs, we began making enhancements. As part of an enhancement, I worked with clients to develop requirements that would transform our system to an e-learning platform. I created wireframes, mockups, and demos on how our system can be used. The system utilized C , .NET, MVC 3 with views using the Razor engine and SQL Server. Sites were created using the system using HTML, CSS 2.1/3, Javascript, jQuery, as well as custom modules using the system.

Quality Assurance

QA Lead for a proprietary content management system for various industries including: Healthcare, Education, and Ecommerce within a waterfall environment.

Jr. Project Manager

• Developed requirements and designs for our proprietary e-learning/ecommerce platform.
• Outlined the scope of web projects in detailed proposals.
• Assessed wireframes along with strengthened content for health related sites.

Web Developer

• Built sites and templates using HTML, CSS, PHP, and JavaScript.
• Web Analytics
• Reviewed clients' SiteCatalyst data and monitored their site traffic.
• Using SiteCatalyst, managed all traffic data for each of our client sites.
• Provided daily/weekly/monthly reports to stakeholders.

Digital Assets

• Managed content for our Wellness app with several thousand pieces of content including video, slides, articles, quizzes, interactive tools, recipes, diagnostic programs, rewards, incentives, social media and smart links.
• Provided support for a National communications utility developing an ecommerce site for sports broadcasting.
• Tech Used: JIRA, TFS, IIS, various development tools, SiteCatalyst, Microsoft Office, video/audio equipment.