Summary

• A talented IT Management professional with data center experience
• Highly skilled data center management professional. Able to direct all backup and recovery functions.
• Proven ability to train and manage effective teams. Comprehensive hardware and technical abilities.
• Skilled in evaluating current and future technologies. Excellent resource management abilities.
• Outstanding presentation, reporting, and communication skills.

Technical Skills

• Operating Systems: UNIX Sun, HP-UX , UNIX AIX-Autosys, BMC , Linux Redhat , Windows 2003 2008 Standard / Enterprise , NT Workstation / Server , ME, XP 7, IBM MVS/OS, OS/390 ESA, DOS/VSE, XA, CA7 ADSM
• Networking: Cable Management, Rack and Stack, LAN/WAN, TCP/IP, Ethernet, Gigabit Ethernet
• Hardware: SUN Ultra and Sparc, Sparcserver 690, 490, Sparcsystems 2, 5,10, Enterprise M4000, e280r, v120, SunFire T2000, V490 , Servers Dell Power Edge, Compaq ProLiant, IBM Netfinity , IBM Mainframe AIX RS/6000, ES9000, 9121, 3081, 4381, 4361, 370/148, 138, 135 , HP SureStore Optical 1200 2200 , EMC VNX, Clariion Centera . Compaq Storagetek TL895, Storagetek L700e, SL500 L180 , PC's, laptops, Cisco routers and switches, hubs
• Applications: Tivoli Enterprise Portal, TSM Tivoli Storage Manager, Veritas / Symantec Netbackup, TWS Tivoli, MS Office, Access, Visio, Remedy, Magic, Maximo, IpMonitor, Cacti, AutoCAD, Norton Utilities, antivirus software

Professional Experience

Confidential

Data Center Supervisor/Senior Analyst

• Maintain and support the New York City and New York State financial systems for tax revenues and distribution for ensuring all service level agreements SLA's are met by production batch processing.
• Experience with monitoring day-to-day operations as well as enterprise-wide release and incident management, including all documentation and procedural changes.
• Maintain security and availability for multiple data centers, supporting production environments.
• Ensure daily backup of critical servers, oversee backup, remote control, and disaster recovery functions.
• Identify and report to direct management any process improvements that could provide additional efficiencies to the daily operation of the data center.
• Coordinate and perform inventory tracking for all data center and surplus storage area equipment.
• Review data center electrical, HVAC, and lighting, ensuring all corporate and equipment requirements adhered to. Provide recommendations for changes / upgrades as necessary.
• Work with other team members on production account as well as with operations and system managers to ensure SLA targets were being met.
• Author and deliver weekly / monthly reports to maintain compliance with bank procedures.
• Carry out daily server backups, data restorations, and tracking of tape rotations.
• Manage critical data off-site storage activities, and maintain all back-up hardware, including tape libraries, drives, Centera disk arrays, and StorageTek SL500 L180.
• Provide direct supervision of data center associates supervising 7 operators .
• Complete and coordinate required maintenance and modifications to system related hardware.
• Maintain facility infrastructure in both mechanical and electrical systems.
• Assist with migration / downsize projects and serve as IT representative for weekly meetings.

Confidential

Production Support Specialist/Technician

• Maintained highest levels of uptime for critical business services, primarily 20 UNIX servers in multi-domain environment.
• Monitored supported Global Portfolio System GPS production batch environment, backup TSM servers, and applications.
• Submitted and processed production batch jobs, responded to outstanding replies on batch environment.
• Maintained Windows UNIX servers in production environment, ensured that overall environment brought into compliance with security standards.
• Provided desktop support for over 500 users. Performed installation, configuration, and maintenance of hardware and software.
• Carried out hardware, software, and operating system upgrades, installations, configuration, and troubleshooting in order to bring all PCs into compliance.
• Transferred to State Street Corp through acquisition.

Confidential

MIS Senior Computer Operator

• Performed diversified computer operations in a batch environment.
• Submitted and monitored processes, batch processing and backups via Autosys.
• Monitored system activity for most efficient I/O, submitted jobs, responded to outstanding replies.
• Effectively managed all computer room functions including backups on IBM/Risc6000 Sun Unix systems.
• Ensured proper and efficient operation of on-line production.
• Implemented restart and recovery procedures to minimize loss of production time.
• Maintained production commitments and schedules are completed.
• Played key role in development, documentation, build out, and deployment of data center environment, including workstation set up.
• Created procedures necessary for new data center deployment.

Confidential

IS Technician/Senior Computer Operator

• Carried out extensive analysis of workstations and software.
• Effectively managed all computer room functions including backups of HP 9000, Windows 95 NT.
• Installation of hardware and software, upgrades and replacements.
• Ensured production commitments and schedules are completed.
• Developed process improvements that decreased time needed for system, hardware, and software repair and upgrade.

Confidential

• Data Center Shift Supervisor
• Supported all aspects of data center to ensure systems integrity, AIX/Unix, SUN OS/Unix, IBM ES9000 and Windows 3.11, 95 NT 4.0.
• Delegated work assignments and duties for efficient processing on all systems, output processing and distribution.
• Identified and expedited resolution of all technical and environmental problems which could hamper production.
• Coordinated hardware and software maintenance, repairs and upgrades.
• Performed administrative functions associated with supervision provided guidance and direction to employees supervised 4 operators .
• Supported network of NT and Sun servers, and 30 workstations.