PROFESSONAL SUMMARY

Over 10 years of experience developing, testing and administering Content Management, HRM, CRM, Financial systems for Government, Insurance, Education, High-Tech, Telecom, Banking, Aviation, Health-Care industries. Expertise in Filenet 4.0/4.5.x Administration, installation, implementations, upgrade and migrations on various locations for various customers. Over 7 years of strong experience working in a client facing role, acting as a single point of contact and being responsible to support the systems 24/7. Over 6 years of experience handling teams, mentoring team members. Also served as a trainer by imparting sessions on content management and ECM administration and testing. Strong experience working with remote / virtual teams in Global delivery, Onsite / Offshore model. .

SKILL SET

EXPERIENCE SUMMARY

Confidential

Role: FileNet Administrator e-Records:

A project which get documents from distributed scanning stations as input and stores them in various locations electronically. Authorized user are allowed to store and retrieve content from storage or databases. And when a record gets filed, a reference to the original record is created at another location within the file plan.

Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Log monitoring Filenet and applications . Help developers in troubleshooting issues. Feasibility study for business and functional requirements and change requests. Weekly and monthly status reporting. Process administration by providing support to Business Users. Log monitoring for Filenet and applications. Provide administrative support to FileNet applications' architects and developers. Frequent System Health-Check at Enterprise, Project and Application level. Co-ordination with IT support team and project stake holders. Status reporting.

Environment: Filenet p8 4.5.1, Websphere, SQL Server 2005/8, .NET, Java, Chrome, Firefox, IE, MS-Office 2007 suite and MS-Office plug-in, RedHat 5.5, Windows 2008 Server and Windows 7 machines.

Confidential

Role: FileNet Administrator Wrap Solutions:

These solutions are meant for BT's superannuation and other financial component advisers and dealer groups by enabling them to make different investment, insurance and superannuation plans for all types of their clients. These solutions help to make system more transparent and quick, thus attracting more clients, funds and money for the organization.

Responsibilities Test and Development Environments : Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Log monitoring Filenet and applications . Help developers in troubleshooting issues. Feasibility study for business and functional requirements and change requests. Weekly and monthly status reporting.

Responsibilities Support Environments : Process administration by provide support in 24x7 environment to Users. Log monitoring for Filenet and applications. Provide administrative support to FileNet applications' architects and developers. Active participation during production deployments and dress rehearsals. Support Performance Testing and Post Implementation Verification PIV process. Help developers in troubleshooting issues. Project planning and analysis with Risk analysis and Mitigation Planning. Involved in Migration and Upgrade activities by assisting Architects and Development teams and providing as and when required support. Frequent System Health-Check at Enterprise, Project and Application level. Co-ordination with IT support team and project stake holders. Daily, weekly and bi-weekly status reporting.

Environment: Filenet 4.5.1, Kofax, Websphere, SQL Server 2005/8, VB6.0, .NET, Java, Chrome, Firefox, IE, RedHat 5.5, Windows 2003/2008 Server and Windows 7 machines.

Confidential

Role: FileNet Administrator Reuse Repository:

Intel needed a solution to electronically store the documents related to different processes. The solution project would help all of their concerned scientists and other staff to store and keep track documents, reports, system security etc.

Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Help developers in troubleshooting issues. Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet 4.5.1, Kofax, WebSphere, SQL, .NET, Java, Chrome, Firefox, IE, Windows 2008 Server and Windows 7 machines.

Confidential

Role: FileNet Administrator LASH Correspondence Management System:

The Correspondence system would provide correspondence facilities through letters and fax, needed to manage communication workflow with their clients including Providers, Doctors and Patients . The system was integrated with Filenet and other components would help all of their concerned staff to store and keep track documents, reports, system security etc.

Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Help developers in troubleshooting issues. Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet 4.0 4.5.0, .NET, Thunderhead, Rightfax FaxUtil, Windows Server 2003 and WinXP.

Confidential

Role: FileNet Administrator Document Imaging Management System DIMS :

The Document Imaging Management System DIMS was designed and developed to be used by the Department of Human Services DHS , District of Columbia DC . Income Maintenance Administration IMA to electronically store the documents received from the clients applying for eligibility programs, and other documents such as reports, system security etc. The DIMS is an IBM Filenet P8 based Electronic Content Management ECM System to store the documents as images in a repository.

Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Help developers in troubleshooting issues. Process administration by provide support in 24x7 environment to Users. Log monitoring for Filenet and applications. Provide administrative support to FileNet applications' architects and developers. Active participation during production deployments and dress rehearsals. Support Post Implementation Verification PIV process. Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet P8 4.5.1 and Filenet Capture, .NET based Custom Scan Application, IE 6.0, WinXP.

Confidential

Role: Documentum and Migration Support Pearson Education:

Pearson Education has a need to streamline the creation, management, and sharing of the content that Product Development group creates for existing and new programs. In order to accomplish the goals, EMC Documentum 6.5 system has been chosen as the Content Management System. The goal of this project is to design and implement chasing server BOCS and RCS in such a way that users/vendors get the fast access on the desired data. Environment: Documentum, Java, IE7.0, FSS 6.6, DAM, Kofax, Safari 4.x, MTS, DTS, INDEX server, DAM server, Oracle 10g, Team track and MS Share point on WinXP and MAC environments.

Confidential

Role: FileNet Administrator Online Account Opening System OAO System :

St. George Bank's OAO System is designed to create a new market for the transaction category by combining transaction and savings accounts. OAO System is designed to make it easier for customers to Open Online Accounts, save and budget. It also reduces the complexity for customers who want to separate their transaction account and savings account. The project is intended to provide a system which includes capturing, storing, retrieving and routing information entered into the system or pulled from external systems. Complete data and documents are stored in Filenet Content Engine. The system is automated to pre-populate word and PDF templates with implementation data and to attach completed document to a workflow.

Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration with Log monitoring Filenet and applications . Help developers in troubleshooting issues. Feasibility study for business and functional requirements and change requests. Weekly and monthly status reporting along with onsite co-ordination.

Environment: Filenet 4.0 and 4.5.0, Windows Server 2003, Linux, Kofax, Oracle 10G, Image Services, Java, IBM Web Sphere, DB2, Mainframe System, IE 6.0, WinXP.

Confidential

Role: Quality Assurance Engineer and Filenet Administrator Contract Processing Tool:

The Contract Processing Tool CPT is to deal with the Supplier Management Procurement process of Boeing. CPT is used to create and route Contracts and other supported documents, assist with planning, generating, releasing and awarding a contract. Contracts referred to as Package are created using Filenet Workplace interface and templates, which are pre-defined in Filenet Content Engine, are being used to create different kind of packages.

Responsibilities: System Testing with following additional responsibilities. Build and application deployments. Websphere and Database administration.

Environment: Filenet P8 4.0, Java, J2EE, HTML, Java Scripts, Web Sphere, Oracle 9i, SQL Server 2000.

Confidential

Role: Quality Assurance Engineer and Filenet Administrator IPD Ultera Migration to Filenet P8:

Ultera is an enterprise class application consisting of content and process management technologies and discreet levels of functionality targeted at automating specific Insurance business functions. Ultera is a suite of pre-packaged and integrated modules that deliver Insurance specific features and functions to business units, in real time.

Responsibilities: System Testing with following additional responsibilities. Build and application deployments. Websphere and Database administration.

Environment: Filenet 4.0, Java, J2EE, XML, XSL, DOJO, HTML, Java Scripts, Web Sphere, Oracle 10g, Win XP

Confidential

Role: Quality Assurance Engineer myHR Marriott :

This application helps to manage client's human resource functions like as Job Compensation, career, pay, transfers and termination etc. The Project is HR related application provides ESS service for employees of Marriott. myHR is combined with its subsidiary Marriott. The Application is based on the Standard ERP Architecture.

Responsibilities: System Testing.

Environment: QC 9.0, Java, JDBC, Servlets, JSP, EJB, Andy Work Bench, Workflow Engine, XML, JBuilder 2005, Lotus Notes 6.5, Merant Tracker, VSS 6.0, Siebel, Sun AppServer.

Confidential

Role: Quality Assurance Engineer Business Traffic Management Suite:

Is a set of tools for monitoring and managing the performance of Web applications and the infrastructure supporting them. It enables us to monitor web traffic in real time to detect abnormal patterns, analyze the associated customer session, data, quickly diagnose any root problems, fraudulent activities, sessions, transactions, signatures etc.

Responsibilities: System Testing.

Environment: Filenet 4.0 4.5.0, .NET, Thunderhead, Rightfax FaxUtil, Windows Server 2003 and WinXP.

Confidential

Role: Quality Assurance Engineer B2B Portal: This project mainly aims at the sales and purchases of Properties Ads through the Brokers. Brokers can also leave their friend brokers testimonials and they also can give feedback on a particular Property Ad . Admin has the rights to delete an Ad / Broker from the existing list. Also, Admin can view Brokers' Summary and Company Summary.

Responsibilities: System Testing.

Environment: JDK1.4.2, JSP, Struts 1.2, MySQL, Apache-Tomcat 5.5.10, VSS 6.0, Merant Tracker, Win2000 and WinXP

Confidential

Role: Quality Assurance Engineer Accounts Pro:

The project was end to end solution for administrative staff handling PF and other accounts for the employees of DOT.

Responsibilities: System Testing.

Environment: VB5.0/6.0, D2K, Oracle 8i , Windows 98 and Windows XP.