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Quality Assurance Tester Resume

Newark, DE


  • Experienced Senior QA Tester with 12 plus years of testing Software applications for functional, Automation, Web Services, Regression tests, UAT in Banking, Retail, E-Commerce, Health care, Pharmaceutical domain.
  • Extensive experience with Software Quality Assurance Testing on GUI based Client-Server & Web Based applications, ETL, Web Services, Data Driven Applications, Data Warehousing projects using Manual and Automated testing procedures.
  • Involved in various stages of Software Development Life Cycle (SDLC) implementing Waterfall, V-Model, and Agile, Iteration, Scrum methodologies.
  • Experience in HP/Mercury Interactive Testing Tools (Quick Test Professional, Win Runner, Test Director, Quality Center).
  • Worked on Web Services Testing using SOAP UI 4.0/3.0, Apache Axis Client 2.x, Eclipse 3.4,
    and IBM RAD 7.0.
  • Experienced in Automation of Testing activity using QTP 10.x/9.2, Selenium IDE 1.3, and Selenium RC Server.
  • Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
  • Experienced in Black Box, White Box, Smoke Testing, Sanity, Shakeout, Integration, Regression, Functional, Front End and Back End Testing.
  • Efficient in implementing QA processes, establishing standards, procedures and methodologies.
  • Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.
  • Excellent verbal and communication skills with the ability to successfully work with all levels of IT professionals and end users.
  • Possess extensive experience in analyzing the Business Requirement Documents, Functional Specifications and Technical Specifications.
  • Proficient in developing/writing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements, Specifications and System Requirements documents.
  • Experience in designing Test Cases/Test Scripts/Test Conditions for the Unit Testing, verifying and validating Web based e-commerce applications, like Boundary Value Analysis.
  • Responsible for Analysis and Defect Tracking using HP Quality Center, Test Director, BugZilla, JIRA, IBM Clear Quest.
  • Experienced in writing JUNIT Test cases for Java and J2EE applications.
  • Experienced in software Analysis, Requirements Management, Quality Assurance, Configuration Management and Change Control.
  • Experience in Black Box, White Box, and Grey Box Testing, GUI Testing, Regression testing, Ad-hoc, Silk, Selenium RC and Selenium Grid, Compatibility and Website Testing
  • Very good understanding and experience on different POS platforms.
  • Experienced in Testing of ETL, Data warehousing projects.
  • Extensive working knowledge in Shell Scripting, UNIX, LINUX and Windows platforms.
  • Proficient in SQL Queries, Stored Procedures and PL/SQL programs.
  • Has good knowledge of web technologies like Web Services, SOAP, XML, HTML, Style Sheets, ASP, JSP, ASP.NET, .NET, JavaScript, Perl, VB Script, VB, Java, C, C#, and C++.
  • Experience in working on UNIX, Sun Solaris, Linux, Windows platform. Developed Shell scripts.
  • Excellent communication skills with good presentation skills


  • Bachelor of Engineering


Operating Systems

Windows 2000/XP/NT, UNIX, Linux, Sun Solaris, IBM AIX.


Oracle11g/10g/9i, SQL Server 2000, DB2, MySQL, MS-Access, Sybase

Development Languages/Tools

C, CPP, Java, J2SE/JSE, JDK 1.6/1.5/1.4, J2EE/JEE, J2EE 1.4/1.3, ASP 3.0, ASP.NET, VB 6.0, VB.NET, C#, ASP Web Forms, XML, HTML 4.0, DHTML, CSS, SQL, VB, VBA,VB Script , Java Script, Groovy 1.8/1.7, XML, Web Services(SOAP and RESTful ), Eclipse, Soap and Restful Web Services, SOAP UI 4.0/3.X,, TCP Monitor, Apache Axis 2, IBM WSAD 5.1.2, IBM RAD 7.5/7.0


IBM WebSphere Application Server, WebLogic Server,Tomcat and IIS Server

Software Tools

Jing, Snagit, Rational Rose, MS Front Page, Dreamweaver, MS Project

Configuration Management Tool

SVN, CVS, PVCS, Rational UCM and IBM Rational ClearCase

Testing Tools

QTP 10.x/ 9.5/9.0/8.0, Selenium Server 2.x, Selenium IDE 1.3, SoapUI Pro 4.x, Data warehousing Testing, ETL Testing, Mobile Application Testing, JUnit.

Defect Tracking & Management Tools

JIRA, Test Directory 7.6/5.0, Quality Center 10.0/9.x, IBM Clear Quest, Test Manager, Bugzilla 3.6.6/3.4, SharePoint, Site Scope.


MS-Word, MS-Excel, MS-Power Point

Data Ware House / Others

Business Objects and Crystal Report


Confidential, Newark, DE March ‘10 – Till Date
Quality Assurance Tester

Worked on multiple projects as a contractor at Confidential. OTCNet Application is an existing application used by FMS, IRS, and Department of Treasury to perform Check and Deposit Processing. Application runs in Online and Offline mode as a Web Application. Functionality includes Check Scan, Processing multiple checks as Batch, processing Deposits, Vouchers and performing Corrections and Adjustments to a Deposit.


  • Responsible for UI, Functional, Web Services, cross browser, Automation, ETL, Reports Testing of Web, distributed, SOA, Reporting, legacy, J2EE applications.
  • Performed Manual/Functional Testing of Deposit, Vouchers, and Check Processing in online and offline mode.
  • Written user-defined functions and generated Test Matrix
  • Maintained central repository to determine the readiness of the application by combining Planning, Execution and Defect Tracking.
  • Used SOAP UI, WebLogic ANT task to test Web Services running on WebLogic Server.
  • Importing requirements, create test cases, validate requirements with test cases and generate reports using Quality Center
  • Manage the testing process, schedule batch tests, log and track defects using Quality Center.
  • Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
  • Participate in review meetings to resolve bug related issues with developers
  • Involved in daily meeting with Team members to keep track of defects and provided update on Testing progress to the Team Lead.
  • Created JUNIT TestCases, TestSuites using JUnit for Java Service Layer which was developed using Spring, Persistence layer using Hibernate.
  • Developed and Executed JUnit Test Cases using Eclipse IDE.
  • Developed SQL queries to test the data after executing transactions like deposit processing and check processing in batches.
  • Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
  • Participated in daily defect resolution status calls to discuss defects with vendors, project management and users.
  • Worked on Testing of City for Citi Payment Web Application which uses Restful Web services, XML, DOM, JSON and AJAX features.
  • Citi Market Place is an E-Commerce application which is used for online sales.
  • Worked on E-Commerce applications for RadioShack and other clients, provided support in Requirements and Testing Phase of application.
  • Worked on Testing of Restful Web Services for Citi Portal.
  • Created training material for offshore team as well as trained the new hires on application and bringing them up to speed
  • Worked in Automation of two modules using QTP. Developed VB Scripts in QTP which was used later to Automate Check and Deposit processing modules.
  • Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages
  • Performed Back end Testing-using SQL queries, generating reports to ensure data integrity and validate the inserted and updated data.
  • Worked on UNIX environment in Test and UAT environment.
  • Worked during weekend during Production Implementation to perform Sanity Test, Shakeout testing by doing testing in production environment during User Shakeout process.

Environment: Quick Test Pro 9.2, Mercury Quality Center 9.0, Java, JDK 1.6, Groovy 1.8/1.7, J2EE, WebLogic Application Server 10.3, SOAPUI 4.0, JSP 2, Restful and SOAP, ASP.NET, C#, MS Web Forms, Web Services, XML, XML, Schema, XSD, WSDL, Oracle 11g/10g, JUnit, Excel, SQL, Windows NT, UNIX, Sun Solaris, Putty.

Confidential, Moline, IL October ‘08 – March ‘10
QA Tester

EConnectivity Extranet Application
This project was developed for Confidential Health. Using the ECON application, Confidential wanted to provide their services to all customers, providers and users all over the world. This project comprised of three modules: Eligibility, Claim Status and Identity Management System. Providers can use this application to check the claim status and benefit summary of eligible patients and also the status of the claims. This application uses Sybase database server which provides subscriber information and dependent members with benefit types and benefit summary information. All the users are authenticated with RACF ID that is stored in LDAP. The coverage type information was stored in SQL Server 2000 database and interwoven TeamSite which uploaded the benefit summary information in the PDF File and handled the content.


  • Coordinated day-to-day changes, activities for testing, processes, and environment changes/impacts to the Release
  • Involved in Requirements meeting, created Test Cases, Test Plan document and have them reviewed with Leads.
  • Performed functional testing of application by executing Test Steps from Test Cases. Provided update to Team Lead about the daily Testing activity progress.
  • Developed Scripts using VB Script language for Automating Testing Activity in QTP
  • Responsible for creating Test Cases in Quality Center and execution of the same for assigned modules.
  • Created defects to keep track of issues or software bugs which breaks the functionality or doesn’t meet the requirements.
  • Involved in retesting the fixed defects and keep track of defects through defect life cycle.
  • Defined the test execution and defect reporting needs; determine frequency and communication of these reports.
  • Involved in Automation of Web Application using QTP.
  • Used Apache Axis utility to generate client for Web Services, executed Web Services using Eclipse Java IDE and SOAP UI.
  • Escalated testing issues, risks, dependencies, resources constraints to the Testing Enablement Team leadership.
  • Developed Test Cases for Application using JUnit Framework using Eclipse IDE.
  • Responsible for developing JUnit TestCase Classes, Test Suite in Integration environment.
  • Involved in SOAP and Restful web services using SOAP UI, axis client.
  • Developed Groovy scripts to test Report application output.
  • Responsible for developing Scripts using Groovy 1.7.
  • Facilitate/Assist with daily/weekly meetings held by Testing Enablement to discuss status of testing and calendar activities.
  • Understand the application by following HL7 and CDA standards.
  • Create and sent mass mailing to Testing community with linked materials
  • Attend testing meeting of key projects (as needed/appropriate).
  • Provide in-depth analysis of test execution metrics and communicate with project teams to understand changes, impacts, discrepancies
  • Validate and approve entry/exit criteria forms for System Integration and User Acceptance Testing
  • Facilitate the Testing Kick-Off Meetings, and prepare the PowerPoint presentation/Live meeting materials
  • Responsible for keeping Planview and Share Point sites up-to-date
  • Proactively identify and report on defects, issues and dependencies for the project
  • Provide a Go/No Go Decision from a testing prospective for all projects

Environment: Java, J2EE, XML Web Services, Apache Axis, HP Quality Center 9.0, QTP, SOAP UI 3.x, Axis 2.0, Web logic Application Server 9.0, HTML, XSD, ASP, .NET, IIS, WSDL, JUnit, Web Services, Groovy 1.7, MS SQL Server 2008, Mozilla Firefox 3.4, Unix, Windows XP.

Confidential, Bowling green, KY June‘04– September’ 08
Quality Assurance Analyst


  • Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
  • Created test cases and for integration testing based on requirements
  • Primary liaison between Test Team and Project Managers.
  • Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
  • Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
  • Collaborated with Workstream Test Leads to generate defect status reports and metrics within HP Quality Center.
  • Worked on Selenium IDE to Automate Testing of Web Application, developed test scripts which includes sequence of commands to be executed.
  • Involved in Web Services Testing using SOAP UI.
  • Conducted weekly Defect Status meetings with Workstream Test leads to ensure defects were following the Defect Life Cycle
  • Reported Defect metrics and measurements to all levels of management.
  • Worked with the Project Manager to identify resources, scope and limitations of testing.
  • Created and Manipulated data pools in File-Manager
  • Tested backend databases using SQL queries.
  • Installed, configured SOAP UI to test web services using WSDL file given by Development team.
  • Documenting and communicating test results using Mercury Interactive Quality Center
  • Maintain and provide status and progress of project activities
  • Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
  • Used Mercury Interactive Quality center for defect tracking and reporting bugs
  • Designed Test Plans for Projects and work with Project Teams to obtain approval.
  • Worked closely with Project and Project managers to provide testing timelines.
  • Participated in early phases of projects to ensure input into testing can be translated into test plans and test cases.

Environment: Quick Test Pro 8.0, Quality Center 9.0, XML, JDK 1.5, SOAP UI 2.x, J2EE1.3, Selenium RC, IBM WebSphere Application Server 5.1/5.0, IBM Http Server, HTML, ASP, VB, VB.NET, MS Visual Studio, Apache Axis 1.3, SOAP UI 3.0, Web Services, SQL Oracle 9i, Mozilla Firefox 3.0, UNIX, Windows’ XP.

Confidential, San Jose, CA April’ 02 to June’ 04
Quality Assurance Analyst

Confidential was to automate their supply of goods across their Global Clients and to service as a window for Shipment Events for inter nodal, multi-leg shipments with Ocean Carriers /LTL/TL with Euro consignment. Worked on Sony online sales external facing application testing in Test, UAT environment.

  • Work with appropriate users and development to identify requirements for development projects and activities.
  • Primary liaison between Test Team and Project Managers.
  • Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
  • Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
  • Performed testing on Sony E-Commerce application which is external facing application to test the functionality.
  • Tested Security and Single Sign On feature of application for internal applications.
  • Developed SQL queries to query database to test backend process of application
  • Identify problems and solutions to learn specific of the requirements.
  • Determine test approach, methods, Unit, Integration, Functional, Regression and System testing.
  • Analyzed and documenting detailed program information working and interacting with software developers and members of various other dependent departments.
  • Active participation in regular project status meetings related to testing.
  • Participated in daily meetings to discuss defects, issues and risks of project
  • Work with the Project Manager to identify resources, scope and limitations of testing.
  • Identify Applications risks, issues and set priorities.
  • Prepare Test Status report on weekly demand during planning and execution to summarized progress and results.
  • Prepare Test Summary Report at the end of testing phase with results of readiness of system deployment to production. .
  • Created RTM (Requirement Traceability Matrix) to match requirements and design specifications to a positive and negative test condition, also to show coverage of each testable requirement.
  • Attended TRD (Technical Requirement Document) review to meet specification for PRD.
  • Attended PRD (Project Requirements Document) review to determine business requirements both functional and non-functional.
  • Attended SDD/SDR (System Design Document) review, to determine changes made to the system.
  • Provided Test Planning schedule to Project Manager.
  • Coordinated test case reviews with QA Lead and Project Manager.
  • Maintained and provided status and progress of project activities.
  • Report status of testing activities as defined in the Test Plan and/or Test Management Plan.
  • Prepared Project Test Plan to outline scope, objectives and approach of software testing efforts.
  • Assigned task to testing team members to ensure that they all have sufficient work in project.
  • Participated in continuous quality improvement of established testing processes and standards.
  • Conducted Peer Review of test artifacts.
  • Assisted in defect reporting in an effort to communicate to the appropriate personnel of the various stages of defects.
  • Supported the design, development, testing and implementation of new business and support applications

Environment: Java, JDK 1.4, J2EE 1.3, Unix, Sun Solaris, Windows XP, Putty, SQL, Quality Center 9.0, XML 1.0, HTML 4.0, Web Services, WSDL, VB 6.0, ASP.NET, ASP 3.0/2.0, MS SQL Server 2008, Sybase Adaptive Server 12.5, Apache Web Server 1.x.

Confidential, Hyderabad, India March’ 00 – April’ 02
QA Engineer

: Confidential maintained various types of savings, current, and recurring deposit accounts for the bank’s account holders. Verified daily transactions of deposits, withdrawals, interest calculations and reconciled the same for a number of Sample Test accounts using SQL queries. Payroll of bank employees was also maintained by the application, which was developed in Visual Basic and Oracle.


  • Analyzed the top-level requirements for software functions for each Business Process.
  • Conducted walkthroughs and meetings with project team, end users/application owners to understand the application/SRS document.
  • Performed software requirements traceability analysis to trace software requirements to (and from) system requirements and to risk analysis results.
  • Created Test Strategies and Test Cases to satisfy Test Requirements and documenting the same in Test Director. Coordinated testing between onsite and offshore resources
  • Attended review meetings to discuss defects along with testers, business analysts and developers.
  • Involved in writing Master Test Plan documents using EXPRESS Tool for different applications.
  • Created testing job aid for team members.
  • Mentored and trained other team members in use of tools and testing principle.
  • Utilized Quality Center to execute and track test cases and manage defects from inception to resolution
  • Conducted training sessions after each release for new functionalities that were implemented into productions.
  • Performed system testing to ensure the validity of the requirements and mitigation of risks prior to formal acceptance.

Environment: Java, JSP, Servlets, HTML, JavaScript, SQL, PL/SQL, Oracle 8i, MS Access, Windows NT, Sun Solaris, UNIX, Putty, Apache Web Server, IIS, ASP, VB, VB.NET.

Confidential, Hyderabad, India May’ 98 – March’ 00
QA Test Engineer

Worked as a Software Tester. Involved in Testing phase of multiple applications. Application is about business-to-business transaction online. It evolved to encompass supply chain management as more companies outsourced parts of their supply chain to their trading partners. This B2B module is designed based on E-Commerce transactions.


  • Worked on multiple projects as a QA Tester during my tenure.
  • Created test cases and data for integration testing based on requirements
  • Worked in an iterative development environment and participate in all phases of a project. - Document vision, business needs, use cases, test cases, and any other documentation that is relevant to the project
  • Conducted Peer reviews Meetings with the Team members and Development Team.
  • Tested backend databases using SQL Queries.
  • Analyzed business functional requirements to understand the business logic of the application.
  • Improve overall system availability by decreasing production defects as measure by Vantive Production Defect Report
  • Tested Various JCL Programs to submit multiple jobs.
  • Tested the Uploading and Downloading of data from Mainframes.
  • Participated in Regression testing after each build.
  • Responsible for creating test plans, test execution and test results documents.
  • Experience and knowledge in regional billing applications such as CRIS, ACIS, ASON and SORD for regional ordering
  • Created defects to keep track of issues related to code bug.
  • Interacted with developers to resolve technical issues.
  • Responsible in providing regular test reports to Release Manager.
  • Participated in daily Walk Through and Defect report meetings.
  • Testing data in database by writing SQL Queries.

Environment: Win Runner, Java 1.2, J2EE, Windows, UNIX, BEA WebLogic Application server 7.0, Oracle 9i, SQL, MS-Word, MS-Excel, and Exceed.

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