CERTIFICATIONS AND TRAINING:

• Service Manager Change Management, 1-14-2014
• NSA Way Methodology
• IBM-Rational Unified Process RUP
• Test Manager
• Requisite-Pro
• Automated test tool Robot, and XDE for Java J2EE and Web recording
• Clear-Quest, Clear Case
• Rose, HP-Mercury Interactive testing suite Quality Center/Test Director version 9.2
• Quick Test Professional 9.0, Win-Runner, and Load-Runner certification
• Agile Scrum Methodology certification
• HP-Information Technology Infrastructure Library ITIL
• Rally, Primavera project management
• Financial Accounting Corporate Tracking System FACTS and DOD Financial Management, 3/8/2011
• FACTS Requisition Process, 3/8/2011
• Financial Management and Program Analysis with FACTS
• Asset Management
• Facility Management, and FACTS Reporting

SUMMARY:

20 years experiences Full Life Cycle Software development and integration involving of large scale and complex IT projects, SOA TIBCO, Mule ESB enterprise modernization, Business Architect, Business Rule Management DROOLS, ILog, Enterprise Content Management/ Digitization FileNet, Documentum, Al Fresco, Business Process Management BPMN, BPEL, Service Manager SME. Mr. Le has provided strategy development and recommendations for DoD Operational/Core Programs Modernization/Legacy Migration with the streamline Strategic Recommendations for Expectation Management Agreements EMA / Service Level Agreements SLAs and Enterprise Licensing Agreements ELAs utilizing Agile and ITIL Process Improvement Methodologies to Identify Opportunities for Enterprise-Wide Standardization with research, analysis, Briefings, reports and background papers on technical aspects of the programs IRS, DoD, USMC, DLA, USAF, NSA, DHS, USDA, FBI and Intelligence Community IC.

General Experience:

• Over 25 year's in-depth experience in full life cycle of software development and testing. Led the development of test team and execution for the iterative development on project across all the phases of the project for implementing Enterprise Systems Level
• Ability to communicate clearly either written or verbally with the system to resolve problems. General knowledge of basic office software such as MS Office Suite, and MS Project as well as good communications skills.
• Expertise and experience in software development, execution of system testing, Unit Testing, System Integration testing and Performance testing for data warehouse applications including web services testing.
• Certified Agile software testing projects with Experience in 508 compliance, experience in writing test management documentation test plans, test document, defect management reports , experience writing test cases/scripts/steps and hands on execution of software testing with Rational Team Concert and Rational Quality Manager, and experience in coordinating testing activities across multiple teams to deliver successful test services
• Support the design and development of a test cases to perform environment and system integration verification validation
• Support development and maintenance of unit test cases test cases and/or user stories and test reports
• Support performance test execution in development, test, and production environments for each build, sprint, and release in the iterative development lifecycle. Act as the Performance Analyst on the project team and responsible for performance testing and troubleshooting across all the component of the application and system. Responsible for Performance and scalability issues in an Oracle, WebSphere/WebMethod, and ETL Informatica environment.
• Support the development and maintenance of Defect Reports for development, test, and production environments for each build, sprint, and release in the iterative development lifecycle
• Attend the daily and weekly SCRUM meetings to track product and defect backlogs. Provide action item lists within 24 hours of attendance
• Experience with testing database interfaces and Java application on JBoss , and ETL information in a multi release project environment
• Experience with front end and back-end testing including database/backend testing using Informatica, and web services technology
• Certified Agile/Scrum in iterative methodologies with ability to write SQL queries in Oracle environment to conduct back-end testing and validation
• Certified and experience in Rational tools testing and defect management : Rational Clear Quest, Rational Clear Case
• Knowledge and experience in Federal and IRS system and data with SOA Test, SOAP Test, certified Rational Requisite Pro, Healthcare system experience, Rational Clear Quest, Oracle 11 g, WebMethods, Informatica WebSphere, and Java

Current Active DoD and FBI Top Secret with Poly Graph and inactive IRS Minimum Background Investigation MBI Clearance, which can be crossover within day.

Responsibilities:

• Review all project requirements documentation and include questions related to the documentation in the provided comments matrix submitting the comments to the Test Manager
• Collaborate with the Test Manager to provide updates to the project schedule for the testing milestones
• Collaborate with Test Manager, the development contractor and other team members as needed to facilitate the success of the project
• Provide a Quality Assurance QA Plan that relate to the software testing processes for the Testing Project and provide QA records upon request
• Submit weekly and monthly status reports that will include test cases metrics, summary of services provided and identified open issues.
• Update existing test cases in Rational Quality Manager RQM to be used with the enhancements and defects resolved to be implemented and input them in Rational Quality Manager
• Create a Test Evaluation Master Plan TEMP that includes Unit, System, 508, Integration, Regression, UAT and Smoke Testing, and Intersystem Testing. Collaborate with the Development Team for Unit Testing input for the Master Test Plan.
• Participate in the Sprint meetings for requirements clarifications, planning, and design reviews and provide feedback and official comments on them
• Review requirements designs and provide feedback on their testability.
• Follow the Change Management processes to ensure all changes are coordinated, reviewed, and approved through organizational areas
• Create new test cases in RQM for enhancements and new functionality.
• Prepare the Test Readiness Review TRR checklist for System Testing, transcribe notes during the meeting and update the checklist as needed
• Perform system testing including intersystem testing by executing the test cases and coordinating with other testers as required.
• Provide test data when required to be processed in specified test scenarios and execute test cases.
• Record the system testing results in Rational Quality Manager
• Document defects and issues found during system testing
• During system test execution, provide daily defect management reports using the format provided by Test Manager
• Support user acceptance testing UAT and work with the Test Manager by doing hands on testing as needed and providing clarity as needed on the requirements by working with the business analysts and developers.
• Mr. Le's certifications - HP-Mercury suits, Agile Scrum Methodology, and ITIL, with the working knowledge of COTS HP service manager, COBIT, CMMI, Experience with End-to-End IBM BPM solutions are based on IBM BPM 7.5, ETL Talend, JSP, jQuery, AJAX, Web Services, Tibco EMS and Oracle database 10/11g, BPEL, WS- , XML, SOAP, Restful, WSDL, XSLT and Java/.Net based Web Services development of Java/J2EE, JavaScript and J2EE Technologies - EJB, JMS, JDBC, SQL, HTML, XML, CSS JSP, JMS, XML, XPath and XSLT, Data modeling, ETL, SQL, OZONE Widget, Apache Lucene/SOLR indexing search, RetreivalWare, subversion, Hadoop, Marklogic, Hbase, web-based application, WebSphere Application Server, WebSphere ESB, SOA Software, API Gateway, Weblogic, WebSphere Service Registry Repository, Red Hat Linux Enterprise Content Management technologies, Adobe CQ 5.x, ECM/Core Java / J2EE EJB, Spring, MVC, Data, Security, AOP, and Batch, struts , Hibernate, Web Services, JMS, RMI, JNDI

EXPERIENCE:

Confidenital

Present Universal System Consultant,

Provided the consultant services for the multiple million dollars in Project Management, IT support with ITIL, Agile Scrum methodology and solutions in the areas of system architecture, middleware, hardware, software architect, system design, development, integration interfacing, network security, network and system vulnerability analysis, internal control document, life cycle testing support, system and network security scanning, training, production and implementation for the US government, and commercial corporate America as a subcontractor.

FBI/ITED/Enterprise Engineering Services EES 2/11/2014 Present , Service Management Test Engineer and Subject Matter Expert SME

Confidenital Asset Manager, Knowledge Manager, HP service manager and subject matter expert in supporting FBI tier 4 engineering service management and service management solutions. He is also ServiceNow Developer and Administrator that is responsible for the development of windows server, web tier server, applications server, load balancer server and database server.Confidenital is also responsible for a day to day administration of the Service Manager and ServiceNow as tier 4 engineering, UAT, Production implementation supporting service management, service center and stakeholders within the agency.

Confidenital

• Perform day to day administration of Service Manager and ServiceNow instances, including changes to process, workflows and items, building reports, managing data, personalizing lists, content management
• Design, prototype, implement, and test technical solutions for Service Manager and ServiceNow implementations.
• Develop custom integration components SSO, LDAP, Fire wall, IIS, Java, Oracle, Apache Tom Cat, etc. and integrate legacy systems with Service Manager and ServiceNow using mid-server, web services, email, knowledge management, problem management and other relevant technologies
• Research, identify application issues and system deficiencies and recommend solutions
• Create and update COTS and use update sets to move customizations between ServiceNow instances with matching enclaves of development, testing, discover recovery, and production environments.
• Perform installation and testing of vendor-provided updates, new releases and patches
• Provide technical support and answer CCB, technical and application configuration questions, incident tickets, Request for Changes RFC of standard changes, normal changes, emergency changes.
• Perform the full life cycle of software testing, UAT, and IV V on HP Service Manager, Knowledge Manager, and Problem Manager. Respond for developing and maintaining the testing of all code changes involving legacy/as-is and target/to-be logistical applications. Maintain a formal agile scrum testing process manual/automate across the full life cycle of the systems to ensure compliance with acceptance criteria and traceable to the requirements. Defect reports with the solution recommendations. Work closely with developers, product owners, and UAT supporting technical reviews and testing efforts.

Confidenital

• Deep functional and technical knowledge and experience in development of the Enterprise Architecture, Service Oriented Architecture, HP Service Manager, and ServiceNow platform with special emphasis on Service Request Catalog, Service Level Agreement, Knowledge Management, Problem Management, Incident Interactive, CMS and CMDB
• Proven success in updating, implementing and administrating enterprise SOA, Service Management and ServiceNow implementations
• Experience of software enterprise architecture principles, specifically for portals, web sites, servers, security and systems integration in large-scale and complex systems development project
• Demonstrated strong knowledge of Relational databases and SQL and uCMDB, Java JavaScript, AJAX, Jelly, HTML, XHTML, XML, CSS
• Service Oriented architecture and web services integration SOAP, WSDL, REST
• Demonstrated project plan, milestone, roadmap and execution skills with experience of working directly with customers and clients
• Strong written and verbal communication skills
• Ability to work independently with limited supervision under constrained deadlines
• Experience with Cloud / VMWare/Virtualized / SaaS implementations

Confidenital

Technical Solutions Architect/Test Engineer

• Responsible for both manual and automated testing of Client Server and Web applications. Installing, testing, troubleshooting, training, and supporting our customers and their usage of our dynamic advanced advertising products and alternate content solutions engaged with the customer to develop and refine delivery architectures, customer acceptance plans, test, verify validate, and debug the end-to-end solution in a multi-vendor ecosystem.
• Integrating and testing products into customer environment supporting web-based applications on Linux X64 platforms diagnostic, analytic, troubleshooting, and problem-solving skills Scripting language such as Bash, Perl, or Python Java application servers Apache Tomcat and Jetty , document databases such as MongoDB, and relational databases such as MySQL working with XML and web service test tools such as HP-Mercury, IBM-Rational Suite, soapUI, JMeter, and The Grinder

Oracle 11g Full Life Cycle Implementation

Consulting experience as a hands on as developer and/or architect working with one or more major enterprise content management platform from an industry leading vendor with experience of full life cycle implementation of Oracle 11g WebCenter Sites / Fatwire, administration and tuning of WebCenter Sites and/or Fatwire, capturing and expressing ontology and taxonomy concepts in consumable format by business and technical audiences, and knowledge of HTML 5, Web 2.0. File system adapter data control development.

Enterprise Content Management ECM Architect

• Developed and delivered strategies and solutions for USDA/NRCS in managing the capture, storage, security, revision control, retrieval, distribution, preservation and destruction of enterprise documents and content.
• Supported business users with rapid access to the needs of information and services with more efficiently, better informed business decisions and enable NRCS organizations to become more competitive within USDA, enabling clients to effectively optimize the value of its information at expected Return of Investment ROI at every point of the information lifecycle.

Confidenital

Sr. System Architect/Test Engineer

• Support Division Technical Director in performing ERF division Service Oriented Architecture SOA , identify the legacy/ as is redundancies, gaps, reused, and develop a new automated version of the existing programs/applications including wireless technology.
• Responsible for specific designs and architecture, implementation and unit testing
• Proficient in writing Test Strategies, Test Plans, Test Cases, Test Scripts, Test Scenarios and Test Summary Reports for both Manual and Automated Testing.
• Hands on expertise in Data ware housing concepts and tools. Involved in the ETL processes where in the organizations were using Datastage, Informatica, Abinitio and Autosys tools.
• Possess specific experience performing testing including Backend, Frontend, Regression, Functional, System, Interface, Usability, Black box, Integration Verification and Validation End-to-end and User Acceptance Testing. Experienced in Agile Methodology. Proficient in Black Box and White Box Testing methodologies. Possess specific experience performing Regression and Functional Testing using Quick Test Professional
• Proficient in Mercury s Test Director and Quality Center for Test Designing, Requirement Mapping, Reports, Test Execution and Defect Tracking.
• Proficient in Rational Clear Quest and Quality Center for Defect Tracking
• Defined and Implemented Processes and Procedures for QA Departments
• Ability to work independently or in a team environment or in a rapid pace environment.
• Possess strong interpersonal skills, communication and presentation skills with the ability to interact with people at all levels
• Experience with IBM BPM, Oracle SOA 10/11g, Oracle Database, BPEL, WS- , XML, SOAP, WSDL, XSLT and Java/.Net based Web Services development Java/J2EE, JavaScript and J2EE Technologies - EJB, JMS, JDBC, SQL, HTML, XML, CSS JSP, JMS, XML, XPath and XSLT, Data modeling, ETL, SQL, OZONE Widget, Apache Lucene/SOLR indexing search, RetreivalWare, subversion, Hadoop, Marklogic, Hbase, web-based application, WebSphere Application Server, WebSphere ESB, Weblogic, WebSphere Service Registry Repository, SOAP, IBM BPM, Java/J2EE.

Confidenital

Technical Solutions Architect/Senior Test Engineer on Department of Homeland Security DHS

• Support the DHS Head Quarter, Office of Advanced Technology Division OAT , Office of Chief Information Officer OCIC and Enterprise Architecture Program Management Office EAPMO in a holistic business architecture development and introduction of new approaches and principles to technical issues as the subject matter expert, and as a prime senior advisor.
• Manage and lead test teams and non-test personnel with ability to work with short turnarounds.
• Software testing related training and or certification HP-Mercury suits, Agile Scrum Methodology, and ITIL .
• Experience/certified in Agile Scrum/spiral Methodologies, automated HP-Mercury, IBM rational, NSA way, ITIL, Federal Enterprise Architect FEA , Zachman Framework for Enterprise Architectures, The Open Group Architecture Framework TOGAF , Gartner, Technical Reference Model, requirement traceability matrix, Service Oriented Architecture SOA , Enterprise Service Bus ESB software architecture solutions, and Primavera project management.
• ETL /BI TOOLS: INFORMATICA , DATASTAGE, ABINITIO,TOAD ,AUTOSYS DATABASES /TOOLS: ORACLE 11i, SQL SERVER 2005,TOAD, SQL DEVELOPER
• AUTOMATED TOOLS: QTP, QUALITY CENTER,RATIONAL CLEAR QUEST WEBSERVICES TOOLS: SOAPUI
• ENVIRONMENTS WORKED ON: J2EE,XML,WEB 2.0, AJAX

MANAGEMENT SERVICES ITMS PROJECT

Confidential

• Directly support the government management on monitoring the prime-contractor's operation maintenance on help desk services.
• Independently verify validate the subcontractor's performance of the desk side services, System Reliability Services, Enterprise Operations Services, Network Support Service, and System Administration Services on the customer's system.
• Audit the documents and after action reports. Propose the process improvements, and project management support to the customer's upper management/section chiefs.
• Acted as liaison/task leader for the development, implementation and deployment of the Federal Enterprise Oracle SOA Suite 11g including Registry, Repository, Runtime, Policy, Portfolio, AIA, ADF, OSB/ESB/API Oracle.
• IBM BPM, IBM ECM, Oracle SOA architecture with J2EE/Java application development, web interfaces, Oracle database development

Confidential

IV V C A Security Engineer Manager/ Sr. Principal Test Engineer

• Supported the IC program management from increment/sprint evolution to release planning, V V and C A, Test Readiness Review TRR , System Integration Test SIT , Formal/ Factory acceptance Test FAT , CATB, Operational Readiness Review ORR , Operation Maintenance O M , Site Integration Test SIT , Site Acceptance Test SAT /stakeholder, User Acceptance Test UAT , Initial Operation Capability IOC , Interim ATO, and Authority to Operate ATO.
• SOA Integration Architect / Developer responsible for architecture / design / governance of real time services used to support large scale software integration efforts with strong understanding of Service Oriented Architecture SOA concepts loose coupling, modularity, reusability, a-synchronicity, high availability, scalability .
• IBM BPM, IBM ECM, Oracle SOA architecture with J2EE/Java application development, web interfaces, Oracle database development

Confidential

Sr. System Test Engineer/Integration/Technical Solutions Architect

• Performed and provided technical direction for the development, engineering, interfacing, integration, and testing of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical non-technical assessment and management life cycle of end-to-end flow project and system analysis.
• Integrated IBM BPM, IBM ECM, Oracle SOA with J2EE/Java application development, web interfaces, Oracle database development

Confidential

Sr. Technical Solutions Architect/ Sr. Electrical Test Engineer

• Designed, developed and test the tank weapon on US Marine's Expeditionary Fighting Vehicle EFV for General Dynamics Amphibious System Vetronics. This EFV with an effective fighting capability was broadcasted on the History TV channel/Future Weapons show on September 2007.
• IBM BPM, IBM ECM, Oracle SOA architecture and Oracle database with J2EE/Java application development, web interfaces, Oracle database development

Confidential

Contractor Technical Manager CTM /Test Engineer, IRS/MBI Clearance

• Assisted with test in progress and retest activities to ensure correction of defects.
• Participated in the Technical Exchange Meeting TEM to identify the critical business requirements baseline, and consult the clients in resolving issues related to system implementation.
• Interfaced constantly in face-to-face with IRS and Prime with a collaborative approach, and established the excellent relationships with client managers, COTR, Technical Advisors, Technical Leads, prime and professionals.
• IBM BPM, IBM ECM, Oracle SOA architecture with J2EE/Java application development, web interfaces, Oracle database development

Confidential

Technical Solutions Architect/Test and Analysis, Consultant

• Developed the performance monitor module to test the US Court Personnel model, and Case
• Management/Electronic Court Filing System CM/ECF using the Rational automated testing products Rational Suite Enterprise, version 2001A to monitor the response and test workload performance.
• IBM BPM, IBM ECM, Oracle SOA architecture with J2EE/Java application development, web interfaces, Oracle database development