SUMMARY

Over 8 years of experience in Software Testing, Quality Assurance, Client/Server and Java Web based applications testing. Experience in testing applications within domains including Viz., Banking, Insurance, Retail, Telecom, Health Care and pharmaceutical industry. Experience in drafting test plans, test cases, designing test Strategies and test case automation

QA Expertise

• 8 years of strong working experience in the IT industry as a QA/Automation Engineer.
• Hands on experience in HP-QTP 11.00 and knowledge of HP-Quality Centre.
• Knowledge of Performance Testing like Load, Stress, Volume testing.
• Expertise in using test management tools such as Quality Center/TestDirector, Microsoft Test Manager.
• Extensive experience in Functional Testing, Integration Testing, System Testing, Regression Testing, GUI Testing, Unit Testing, Back-end Testing.
• Experience in Automating Test Scenarios and Test Cases using QTP 11.00.
• Experience in testing web services using SOAPUI.
• Proficient in writing Test Plans/Cases/Scripts with full scale execution Defect management.
• Created various Testing Metrics, Monthly Dashboard, and Test Summary Reports from various status reports like Daily/Weekly Status Reports.
• In-depth knowledge of Software Testing Life Cycle STLC , Defect Life Cycle.
• Involved in Waterfall Agile development methodologies.
• Expertise in Analyzing Business Requirements, Design Specifications, Use Cases to prepare Test Plans, Test Cases, Test Scripts.
• Exposure in Test Automation life cycle Automated Scripts Maintenance.
• Knowledge in Defect Management Tools such as Rational Clear Quest, JIRA, Rally.
• Knowledge in Configuration Management Tools such as ClearCase, VSS, SVN.
• Expertise in Manual Testing, Web Based Testing and Client/Server Testing.
• Knowledge of Java, VB Script, Junit, Java Script with Eclipse IDE with Junit Testing.
• Experience in Writing SQL for various RDBMS like Oracle, MY SQL SQL SERVER.
• Experience in Windows and UNIX Operating System Environments.
• Ability to work independently and as team member.
• Excellent interpersonal skills and communication skills, proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints.

TECHNICAL SUMMARY

• Functional Testing Tools: QTP, Worksoft Certify, SOAPUI
• Database Methodologies: Oracle, MY SQL, DB2, SQL SERVER
• Technologies: Java
• Configuration Management: ClearCase, VSS, SVN, TFS
• Presentation Layer: HTML, XML, CSS, Java Script, VB Script, PDF
• Test Management Tools: JIRA, Clear Quest, Quality Centre, Microsoft Test Manager, Rally
• Operating Systems: Windows and UNIX
• Tools Utilities: TOAD, SQL Developer, MS-Suite, SQL Server Management Studio

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Analyst

• Common Customer is the one of the key system managed by marketing division. This system holds and manages the Customer information like Contacts, Customer preferences, product preferences, SMS marketing and Ewallet details in CLOUD. All the core data from multiple source channels are fed to CLOUD via real time services and Batch jobs. Same data will be distributed for multiple third party vendors for marketing purposes. As a Test resource for this module I have validated the Integration and data quality of Inbound and out bound process using SOA services and Batch loads.
• Requirement gathering and analysis by consulting with peers.
• Performed Functional, Adhoc, Regression, integration and System testing.
• Analyzing of web services/API functional and design documents to get through understanding on User requirements
• Involved in all phases and stages of software testing life cycle.
• Created Test scenarios for System testing and Regression testing.
• Prepared test cases for positive and negative scenarios against requirements.
• Perform the appropriate documentation of testing techniques/Scenarios for future reference.
• Functional Walkthrough Peer Reviews of test scenarios and test plans among the team.
• Gathered test data requirements for data conditioning from business units to test the application functionality
• Performed Functional/System Testing on web services using SOAPUI.
• Prepared the test suite to execute positive and negative test cases for the APIs.
• Extensively wrote SQL queries for backend testing of all test cases and validated data accuracy for various functionalities of project.
• Interacted with developers regarding priority update the status of bugs once they are fixed.
• Written test cases for error-case testing..
• Analyze various Graphs and Reports to make decisions about requirements coverage, test readiness and overall application quality.
• Working on data migration project which is converted from SQL Server to Oracle GG.
• Create, review and execute Test cases and manage requirements using QC/ALM.
• Report and Monitor defects till closure through ALM/Quality Center 10.0.
• Extensively involved in production support and coordinating with third party integration teams and upper management.
• Involved in Analysis of root cause of issues in production as a member of operations team.

Environment: Java, Dotnet, Oracle 12c, SQL Server, ALM, UNIX, Web services, Oracle SQL Developer, , SOAPUI, SOAUI PRO, Jenkins,

Confidential

Sr. QA Analyst

• Account Management project was undertaken to streamline new account opening documents handling process. The solution was designed to efficiently manage lifecycle of the documents for new accounts opening starting from information capturing through approval processing and archiving. This involved automating approval routing, generating status updates, rejection alerts and capturing reasons for rejection. Application design was capable of generating daily and monthly rejection reports to the branch management for review and analysis. This project resulted in reduced turnaround time of account opening, reduced mailing costs for documents, improved transparency and significantly enhanced client experience.
• Gathered test data requirements for data conditioning from business units to test total application functionality.
• Interacted with SME'S Subject Mater Expertise to better understanding of the application functionality.
• Involved in writing detailed test Strategy and Test Plan documents as well as develop Test Cases through Quality Center.
• Developed Requirements Traceability Matrix RTM to develop End-To-End mapping of Requirements and test cases to ensure project implementation within given timeline.
• Involved in all phases and stages of software testing life cycle including System Testing.
• Created test scenarios for system testing and regression testing.
• Prepared test cases for positive and negative scenarios against requirements matrix.
• Extensively wrote SQL queries for backend testing of all test cases and validated data accuracy for various functionalities of project.
• Performed Automation of various test cases for sanity testing and functional testing using QTP.
• Used data driven framework for automation using QTP.
• Created and re-used functions from function library QTP.
• Used JIRA to track defects and attended meetings with developers in resolving the same.
• Executed test cases before and after bug fixes for each build for User Acceptance Testing.
• Interacted with developers regarding priority update the status of bugs once they are fixed
• Perform the appropriate documentation of testing techniques/Scenarios for future reference.
• Functional Walkthrough Peer Reviews of test scenarios and test plans among the team.
• Organize, prioritize, track and control requirements using requirements module in Quality Center. Associate test cases to requirements in order to ensure that all the functional requirements have been covered in the Test cases.
• Involve in the testing of Modified Condition/Decision Coverage and Change Controls for the Business Rules and Edits of the application.
• Written shell scripts to copy code from dev to test and validate log files.
• Analyze various Graphs and Reports to make decisions about requirements coverage, test readiness and overall application quality.
• Perform GAP Analysis to analyze the current system and worked with internal users to help define requirements or enhancements.

Environment: QTP 11.0, VB Script, SVN, JIRA, QC, Java 1.6, JSP, Struts, Spring, Hibernate, HTML, CSS, Java script, WebSphere 8.0, Oracle 11g,Unix, SQL Developer

Confidential

Quality Assurance Analyst

• O.C. Tanner operates in 'Human Resource Consulting' and 'Service Provider' space. O.C. Tanner provides related Consulting Services to companies around the world to enable companies to notice and appreciate their employees' achievements.
• Their Service Delivery, Solutions are built around B2B B2C based e-Commerce engines. They provide Custom built Web Interfaces to their 6500 Client-base of US Based Companies to administer various Programs. They have a significant Manufacturing presence in the Gems, Jewelry Mementos. Essentially Custom Built Manufactured products form a significant portion of their business, especially in their Milestone line of business.
• Understanding the business requirements.
• Involved in all phases and stages of software testing life cycle including System Testing.
• Created test scenarios for system testing and regression testing.
• Prepared test cases for positive and negative scenarios against requirements matrix.
• Extensively wrote SQL queries for backend testing of all test cases and validated data accuracy for various functionalities of project, responsible for status reporting to management.
• Performed Automation of various test cases for sanity testing and functional testing using QTP.
• Used data driven framework for automation using QTP.
• Created and re-used functions from function library QTP.
• Used JIRA to track defects and attended meetings with developers in resolving the same.
• Coordinating with onshore and offshore team.
• Performed Integration Testing.
• Involved in team meetings and coordinating with both offshore and onsite teams.
• Provided training on certify for new joiners in the project.
• Documented the KT from BA regarding the application.
• Managing test cases using Worksoft Certify.
• Logging and tracking defects using JIRA.

Environment:SQL Server, Worksoft Certify, QTP, JIRA, CASE Spec, Windows XP, Windows 2000, SharePoint

Confidential

QA Analyst

• Passport Plus is a middleware system that helps the underwriters to access information about Automobile/Property information about individual/company. This system acts as a bridge between customer application and various Data Sources. The core system is designed based on the MOM Message Oriented Middleware , and Service Oriented Architecture enabling the concurrent processing of the requests that significantly improves the performance of the system. The application handles synchronous and asynchronous mode of communication. This system can be accessed via many different protocols like MQ, SOAP, HTTP S and FTP etc. The application handles transactions across heterogeneous systems Web Sphere MQ, DB2, etc. . The connectors and listeners are implemented as multi-threaded components to make this as a parallel processing system. This system accepts request in fixed/XML format and provides report in fixed/XML format. This application is highly scalable, portable and maintainable which makes adding/removing of data sources very easy. This system handles high volume of transactions and has the fail-over mechanism to provide system recovery.
• Used QTP for functional testing of various Avail SE applications.
• Creating automation script using QTP.
• Using keyword driven frame work for making automated QTP scripts.
• Using the Load Runner Web-Service protocol for performance testing of Web Services in an SOA architecture.
• Enhancing the scripts using Generator and performed Parameterization and Correlation to meet the requirements.
• Created Load model on the basis of the current volume and projected percentage increase in volume.
• Configured Performance center test scenarios and Vuser according to the load model so as to take into effect the load distributed across various geographies.
• Configured and used Site Scope Performance Monitor to monitor and analyze the performance of the server by generating various reports from CPU utilization, memory usage to load average, pages/sec etc.
• Executed SQL queries using Toad to get test data.
• Written Test Scenarios and Test Scripts.
• Performs in-depth analysis to isolate points of failure in the application.
• Published the results to all the stakeholders.
• Trouble shooting the issue with concerned development, database or network team to get the issue resolved.
• Involved in defect tracking, issue escalations, reporting and coordination with various groups from initial finding of defects to final resolution.
• Suggesting configuration changes in production environment as part of capacity planning.
• Interface with developers, project managers, and management in the development, execution and reporting of test performance results.

Environment: My SQL, XML, SOAP, Web sphere application server, Performance center 9.1, Site scope, QTP 9.1, Team Foundation Server, Microsoft Test Manager

Confidential

Test Engineer

• Thomson Pharma is a dynamic new information solution for the pharmaceutical and biotechnology industries. It provides you with a powerful gateway to the unrivalled portfolio of patent, scientific, and financial information products and services from across the full range of Thomson-Pharma-owned business. This premium content is enhanced with powerful search tools and integrated into a single solution that you can configure and personalize to suit your needs. You can also personalize the way you search, see results and display information.
• Worked closely with Business Analysts to review Business Requirements Functional Specifications and documented Test Scenarios Test Cases.
• Performed Smoke, Functional, Regression, GUI, and backend testing.
• Managed Defect Tracking Life Cycle by identifying, reporting and tracking bugs, by using Clear.
• Participated in defect review meetings with developers and management Team.
• Involved in Manual Testing of the application.
• Created Traceability Matrix to ensure comprehensive test coverage of all the business requirements of the project.
• Performed Back-End Testing using SQL queries to validate the data and test the data at various levels.

Environment: QTP 8.0, VB Script, VSS, ClearQuest, Java 1.4 , JSP, HTML, CSS, Java script, WebLogic 7.0, Oracle 9i, Unix, TOAD, Quality Center, Team Foundation Server

Confidential

Test Engineer

• Customer Connect is an initiative from Satyam where we connect, collaborate and communicate with the customers. This site is a web dashboard with a one-stop view of all account relevant activities and also the latest IT trends, service offerings, case studies, newsletters, Analyst views and more providing key information that has the potential to grow our relationship and add value to our efforts to realize our goals.
• Worked closely with Business Analysts to review Business Requirements Functional Specifications and documented Test Scenarios Test Cases.
• Performed Smoke, Functional, Regression, GUI, and backend testing.
• Managed Defect Tracking Life Cycle by identifying, reporting and tracking bugs, by using Clear.
• Participated in defect review meetings with developers and management Team.
• Involved in Manual Testing of the application.
• Created Traceability Matrix to ensure comprehensive test coverage of all the business requirements of the project.
• Performed Back-End Testing using SQL queries to validate the data and test the data at various levels.
• Performed Database Testing to ensure data integrity and data validation for all the reports within scope.

Environment: VSS, ClearQuest, Java 1.4, JSP, HTML, CSS, Java script, WebLogic 7.0, Oracle 9i, UNIX